no laundry service - which was a problem for a 5 night stay - no advice at time of booking this would

pool. grounds

good breakfast and a working ev charger. good comfortable bed

for a 5 night stay - no advice at time of booking this would be the case very poor mobile and wifi signal - a

food in the bar was outstanding and good value for money

the laundry bags in the lodge foyer could have been stored out of view

mac and the staff are great and really make you feel welcome, room, bed, tv, wifi, shower all excellent

spa treatments on site, very relaxing massage

chef kept the kitchen open to accommodate us as i had arranged to meet friends not realising it closed early on

wifi wasn't like your typical free wifi that barely works

were friendly and we were able to park at the pub before a short walk into town - saved parking

great atmosphere in the bar in spite of covid arrangements

drank in the bar both nights and had a great time mixing with the locals

parking and a fairly easy walk into alnwick although rather a long hill to climb on the way back

free parking. close to town centre. good breakfast. staff friendly.

pillows had yellow stains on them so had to use a bath towel wrapped laundry so that i dared to sleep

the staff did a load of laundry for us which was awesome

wifi worked well

the breakfast supplied was extremely good with everything you could want, all set in the beautiful

great location, free off road parking available. friendly staff.

brand new hotel with wonderful staff, fabulous interiors, great bar and restaurant with delicious cocktails and

car parking somewhat distant down about 60 steps

booked an apartment with two bedrooms and kitchenette/ sitting room

warm welcome . immaculate decor and furnishings . delicious breakfast .

have you thought about using golf buggies to transport guests and luggage, even if just from the disabled car

the staff were nice and the food tasty. the bar was spacious with a pool table and tv.

they had a pool table

good locals in the bar made my stay

place is in a stunning location, the rooms are really well decorated, the food is brilliant, the bar is well

dining or drinking options, but that wasn't rogers fault as the kitchen and bar staff left during the covid

the room was conveniently situated, but the laundry was operating close by and there was some noise into the

great breakfast & free parking

bed was comfy, good lighting, great shower, enough space for parking

clean friendly good all round breakfast out side the city good parking for cars all round 10/10

spacious family room, gorgeous cosy beds, superb breakfast, lovely staff

) bed, and good food in the restaurant (breakfast and evening

good breakfast, very pleasant staff

food is excellent, the kitchen is well above the average for both breakfast and evening meal

staff, excellent food, evening meals & breakfast, great accommodation, good location, completely dog friendly

breakfast was spot on for our varied tastes and set us up for our walk up the coastal path

great food. ordered room service and it was amazing.

nice location lovely staff nice bar and food

clean comfortable, bar meal was beautiful thank you

desk staff even commented on my nice pen as he wrote down the wifi passcode

nice bar & restaurant

but tastefully decorated , quiet , i think iys child friendly , menue in room and hairdryer laundry bag in top

99 gbp/ night i expect soundproof doors

breakfast was excellent and well recommended with your stay

had the air con left on, wasting money, harming the planet and making it cold on arrival with the kids

to connect to wifi was unhelpful

was in a good location, the staff were fantastic, as i was staying for two weeks they had a laundry service ,

shower was poor the noise of the central heating was unacceptable, it was like living in a laundry at

was quite a lot of noise from some sort of kitchen/laundry area in the late evening and in the morning

room access through laundry and far from main entrance

walk down to rooms from reception past the laundry and kitchen isn't very nice and quite a few smells of cooking

the laundry was there for a couple of hours at least

there were lots of open laundry bags on the floor dotted around the halls / outside our room

laundry delivery placed in lounge

excellent, the person who checked us in was exceptional and showed us around the hotel lounges bar etc before

not allow children into the spa , swimming pool as us adults go there to chill out not to here kids shouting &

wifi in all honesty is absolutely hopeless

staff, beautiful quiet location, parking

breakfast was lovely , bar area was nice , menu a little limited for lunch or evening meal but i'm

friendly staff area ideal location for walking meal in bar breakfast all very nice

arrival we were met with kids watching tv and eating a chippy tea in the reception area not a great first

location for work, very close to a1 and plenty of parking

restaurant and bar are within walking distance as they are part of the hotel and makes life easier

had to ask for wifi password and times of breakfast

lovely bar and restaurant, and the breakfast is delicious and even comes with truffle oil on the poached

as golfers could not have been better,two courses in walking distance.

upon arrival i mentioned that i would need a pet-free room, as i have asthma

really enjoyed the swimming pool with the added touches of a

there were a lot of kids in the pool and only a small area for non kids to swim

the only problem we had was the wifi signal was pretty poor

without having to write it down), spa and beauty (rachel and megan who provided our treatments), bar staff, the

small mark on bedding/seemed like a laundry burn more than dirt so never complained

i also appreciated the very affordable in-house laundry service

friendly and helpful staff; substantial and tasty breakfast; room and linen, etc very clean

parking only if available couldn't always connect to everything on wifi

english breakfast buffet was delicious

wifi connection not very good.

andrew was amazing and the late check out really helped us to plan our day

the metropolitan i stayed in last night was fantastic, clean, spacious rooms, wifi, parking.

wifi worked very well

wifi in and out needs better connection

having towels changed everyday is a nice incentive to reduce the environmental impact of hotel laundry

place, well positioned, quiet and comfortable with excellent facilities including ample parking

free parking

they had breakfast there twice and dinner the first night

more staff serving in the bar area at busy times

'overnight' noise from the 'laundry room' could have been suspended for a few hours in order that i could get

it, at that point i noticed an extractor fan above the space, not sure if this was where the laundry was done

no room service as have to request but wasn't informed

the quietness, on-site parking and convenience of a straight-forward 30 min walk into the city centre or a 2

the wifi was not too good and the tv in my bedroom was not connecting to netflix

every time they went to toilet and also being woke up as i was placed near the lift and staff/laundry room, when

a bit noisy during the very early hours as can hear staff wheeling laundry trollies along the

asked for early check in at time of booking which wasn t available, parking is limited and our room has

wifi was a bit slow but could do all that was required

lovely bar too

logging into the wifi was brutal

the kitchen had everything you could need to cook with

accommodated an early check in. very clean apartment and friendly staff.

telephone system for requesting access codes the wifi password left in the apartment was out of date the kitchen

spacious rooms, a very modern kitchen with everything required for self catering

t sleep at all due to our room being right next to a large amount of the water pipes used for the laundry

we arrived we needed to request dishwashing liquid and washing powder for the laundry washing machine - there

laundry dotted around the hotel as we were going to our room didn t make a first good impression

problematic connection to wifi in reception area

also a very easy late check out process, rules clearly stated so did not mind paying the extra to stay a few

free laundry

very helpful cleanliness nice warm room nice bar area central location quiet value for money laundry room sausage

laundry room has no venting

the hostel has a free laundry service with washing machine and dryer

staff were helpful and friendly and having a laundry room helped with 3 young children

however, i think this was simply an allergic reaction to the laundry detergent your hotel uses, which has

breakfast and evening bar excellent

provisions inconvenient having to go down to reception on ground floor to collect key to use gym to n first

very clean, good breakfast, friendly staff, and prime location. great value for money.

the room service robot is something my kids will remember forever

staff and laundry

wifi was really fast and didn't have any connection problems

:) wasn't a fan of the traditional english breakfast once i received it but was still worth the money as there

free wifi

breakfast was great too i'll look forward to coming again

used the laundry service (we had to clean some clothes, and there were no self service laundries nearby),

every time i went to use it it was being used by staff to transport laundry or cleaning equipment - there were

to have free wifi - we couldn't connect all time we were there - disappointed as this was one of the main

for a late check out, received a call then telling us our late check out wasn t on the list

wifi a bit slow but good enough for emails and browsing - can't use for streaming

staff, clean rooms and laundry, great location just outside train station and in walking distance to city centre

they had same day laundry service

wifi is good

friendly staff, they have arrange an early check in for me(it was very useful as i have take about 18 hours

central location breakfast choice was good kids loved waffle's for breakfast

member of staff was helpful and cheerful though, even non public facing members met in lift with laundry for

checking in staff indifferent, waiting for a lift(they are small), staff went in with an empty laundry trolley

found several items missing, such as the safe, iron and laundry requests

also, the door to the laundry room on floor four where i was staying was frequently open, again showing large

we also noticed when we were leaving that the laundry room was washing sheets bearing in mind the hotel had no