the housekeepers/laundry staff are deserved a praise they are the backbone of your establishment

location, staff, breakfast, laundry room, coffee corner, room was spacious and clean.

there were piles of laundry all over the front desk

wish you had change machine in laundry room.

they helped me with access to laundry, fitness center

we used the laundry, which was so nice to have available

stayed during a huge soccer tournament apparently didn't know so n there was kids from like 7 to the teens

bar keeper great personality

was no hot breakfast although it was listed

the other guests’ rowdy kids banging on my door and making noise after quiet hours

no laundry soap to purchase if could use machines another blanket would have bern

had a musty odor, did not look at all like the posted picture, only parking was a grass lot, room had pieces of

they didn't have wifi in the room even though it specifically said free wifi when i booked (wifi only covered

lots of parking, quiet nice place to get away for a night or two

run down, a bit seedy, no wifi

we had to do laundryand you had no detergent for purchase

the gym facilities is a small area with outdated equipment that all needed attention

com & breakfast was included, but the hotel said it wasn t, made us pay for $2 bags each morning, &

came at a time when there was a kids’ hockey tournament so the lobby was pretty busy

hotel offered no breakfast or food, the wendys and taco bell which is in the hotel parking lot doesnt allow

listened to laundry machine; dogs barking; weird pounding (like hammers)at 5:30am

couldn't find the laundry then found it was hidden on the third floor

the room didn t not come with laundry bags

i definitely look forward to my next stay here and check out the pool area

the breakfast is a plus

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

the breakfast was good and the onsite laundry was convenient.

as of recent was the construction going on around the hotel which made getting in and out of the parking lot a

we didn t use the pool or other amenities as we went to hershey park the whole day

it had a gym that was fun to use in the morning

the laundry machine was a huge plus

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

no laundry room really. thought the pool needed maintenance.

set back is the time i was there the hot tub wasn t working and also you had to be 21+ to play pool and my

the restaurant and bar were fabulous including reasonable prices

food, laundry, gas, highway access right across the street

need a larger laundry area (at least double with new machines), room was not very clean , hair in bathroom,

couldn't do laundry because the washer was moldy

balled up straight from the laundry bag

have coin operated laundry facilities but no way to get change

nice pool for the kids and comfy bed

great pool!

breakfast bar was great

safe parking lot and very kind staff

especially kids

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

pet surcharge and no comp breakfast

didn t offer shuttle to hershey venue which would have been nice for show-goers.

staff members that checked us in and served us at breakfast were so pleasant and accommodating, it s rare that

no free breakfast

to the laundry room

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

has laundry facility although i didn't use it

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

in the bathroom drawer there was someone dirty laundry

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

since it offers an inside and outside pool, basketball court, as well as in your room you have a kitchen which

great was no less than 20 minutes drive to every place we wanted to go and room was great and the kitchen was

the breakfast, the staff was always very friendly.

no free breakfast, no restaurant or bar that was advertised on the website

pool became dangerous for my kids because it was overcrowded with kids who were throwing around a basketball

also, the staff for the breakfast and bar area were very efficient and so nice

the towels in the pool area/gym were out of stock a few times.

the annoying kids in the next room

fridge didn't work at all, jacuzzi was off, laundry room no functional.

free parking; close to the venue i needed; free breakfast.

very nice and responsive staff, very clean room and the breakfast was perfect.

breakfast, late pool hours location

water cooler in gym did not work and no out of order sign

my soon was across the hall from where the laundry room was so all night all i could hear was the laundry being

they shoveled the five inches of snow between the cars in the parking lot!

breakfast was very good with a big variety of things to eat and drink

free breakfast and free wifi and inside pool

breakfast was a bonus, room was large and clean. my kids loved the fun artwork on the walls.

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

we liked the indoor pool and the breakfast buffet.

the pool and rooms were very clean and nice

my kids had a great time at the pool, and the room was very comfortable

breakfast is delicious, and they make it convenient to bring food back to your room

lots of furniture outside, a basketball court, mini golf area, and grills for cooking

the staff in charge of breakfast were very kind and friendly

our view was a parking lot and a restaurant.

breakfast, great pool area, great eating area inside and outside

basic breakfast included

also, i originally booked and paid for a smoking queen room with a queen sized bed but after check in realized

location is great. golf courses nearby were good.

room was filthy smelled heavily of smoke in a non smoking room and had huge stains all over the place

smoking rooms were available

the front desk didn't have quarters for the laundry service

solutions-oriented very close to hershey park and activities breakfast free coffee and tea free laundry

there was no microwave available in the room or detergent at the guest laundry area

filthy bed sheets dirty lights didn't work mirrors smudged could tell cause the room was so dark laundry room

didn't need it but it was nice to see they had a laundry for guests to use

the pool, jacuzzi, free laundry. my room was amazing..

on-site laundry

staff member used all of the washers doing personal laundry, leaving none for guests

bed was very comfortable, nice pool and hot tub combo

it included a kitchenette and sitting area

were laundry and trash containers in the hallway on the first floor my entire stay

room equipped with a kitchen, which we love

pool and hot tub were great after a long day, and location was perfect, far away from the main

the manager was very friendly. the lobby was clean and organized. kids loved the pool.

the manager was very friendly. the lobby was clean and organized. kids loved the pool.

laundry onsite was also perfection

i was able to do laundry while

we had a water leak from our room to the laundry so staff came in and 2 phone calls

laundry facilities were clean

was amazing very clean and a great pool ud83dudc4fud83cudffcarcade and laundry room

and travel size items like deodorant, razor & shaving cream even laundry soap

small so was not appealing for a swim after hershey we got stuck in the rain and i wanted to run laundry but it

we were assigned a first floor room in a hall all by ourselves next to the associate laundry facilities and

price of the laundry machines was different than the ones displayed

laundry facility was appreciated after several days of an already active vacation

.great facilities in the hotel, pool, laundry, table games

laundry on site

the breakfast was take out in a bag due to social distancing

decor was great, pool and gym were great

having breakfast included was an added bonus, as well as no parking fee

i was able to fo laundry as well

we also were traveling with 2 dogs and the hotel is pet friendly

pool was heated

staff, very clean rooms & pool area, nice breakfast with kind kitchen staff

the staff was friendly, and parking free

guest laundry room, list of nearby shops,restaurants.

i love that there was a laundry room so we went home with clean clothes

dryer in the laundry room took my money but after hotel staff couldn't start it i stayed and after several more

laundry

a number of hotels that i can no longer stay in due to their use of scent in the rooms and in the laundry

site laundry was available

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

convenient and comfortable breakfast was good and hot

were kids running up and down the halls slamming doors, screaming and banging

pool abd hot tub were very nice

laundry room smelled like mold

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

the laundry service was free.

we hated that the gym and pool were closed bc of covid 19.

included a good hot breakfast as well

very dated. and visual mouse traps as well as dirty laundry under bed

tip: before washing, shake the laundry well or use a lint roller before and after

laundry facilities 2 mins away

onsite laundry facilities, the bearings in the bathroom ceiling ventilator made a horrible noise, beds

we had plenty of room for everyone and were pleasantly surprised with the kitchen

breakfast options were good, the beds comfortable, there was a few games in the guest laundry area, we liked

the pool and arcade were great for my kids. the laundry was also great to have on site

the room was sufficient with what we needed for towels and it had some hangers and laundry bag

location to hershey park, the staff, shuttle service, laundry room.

we used the laundry facilities and the gym

a shame the ice machine and laundry facility are closed 9pm till 9am

i also liked that there was a laundry room on site for guests to use, at a cost of course but that is to be

room was clean full size fridge laundry room

there is a good laundry facility and the rooms have a working microwave etc

ice machine was in the laundry room and was locked from 9pm to

was the first time the continental breakfast was offered to us

breakfast was ok - better than most i have had since the covid pandemic started

fella at the front deck was fabulous! ok breakfast

would like to see breakfast being offered at some point

and neat, definitely was worth what we payed for the 2 night we were there, pool was nice, the gym was good too

has a laundry room and a (small, indoor) pool just down the hall

adjoining rooms were great. pool was great for kids. service was excellent.

not a lot of parking spots, but it was still wonderful

kids were running up and down the hall and jumping above us

always look for a pool for the kids after a long drive

rooms pool laundry area fitness room breakfast

we ended up accumulating wet laundry after being in water

parking was easy and i felt secure traveling alone

the kids enjoyed

parking wasn t optimal.

no ice machine and no laundry room .

was closed for the season, notched down for renovations, laundry room closed down also, no one cleaned our room

we asked if they had a laundry facility we could use and was told no they didnt have one

4) no laundry facility out of order; 5) no exercise room

no room service no laundry

our kids love to swim and they had indoor pool

and check in there service was good and fast breakfast was good did not no it had a swimming pool would have

dirt in window, boys playing football in parking lot hitting cars.

parking lot needs additional handicap parking spots

the kids loved the pancake machine

not to mention the most accommodating guests laundry room, and seasonal pool

your trying to check in and all i can hear is kids

was totally upset and let down that through booking this hotel stated it had breakfast a gym and a pool when i

served as well, i don t eat at hotel or swim so didn t bother me but other guests with kids weren t so

wifi, no room service

the breakfast cook for the weekend had a hotel of soccer tournament kids yet she kept everything hot and stocked

the pool was very small and cloudy, but my son still enjoyed his time swimming

terrible bag breakfast

been in maine with stricter lockdown and still was able to use pool

hotel was best i have stayed in the pool and hot tub was great and the room was great

didn t leave clean ones, when we realized it i went to front desk and were told they were in laundry

laundry facility closed so had to go to a laundry mat 3

when we called back a few hours later, we were told that they would check the maids laundry bins and get back

was not enough parking

early to make the room pretty for my daughter i got her the jacuzzi room wanted to give her a spa day and he

was clean, good price and was comfortable! great laundry and ice machine!

was no shampoo, no hair dryer, very noisy, no free wifi, needed more towels, needed more pillows

paid wifi

was quiet at night, plenty of parking, clean sheets, no complaints

dark stairways and parking lot freaked my kids out

used laundry

laundry mat hours... cuz it's located next to a room

the ability to stream using your roku accounts. onsite laundry. easy last minute bite booking.

friendly staff, and on site laundry

we were right next to the laundry facilities and the machine noises kept us up one of the nights

& laundry facilities were very clean, speedy check in & great location to stay for hersheypark

staff very friendly and helpful. guest laundry facilities were very useful.

the room, pool, laundry facilities and breakfast options

parking up front

enjoyed the ease of parking

lots of noise in the hallway and the room was located directly next to the breakfast area and laundry area

room was to close to the laundry room

the illegal or legalness of it, just like cigarette smells, i don't want to smell it or if i had kids there,

manager when promised a refund as we had to leave earlier due to cockroaches and having small kids

i always come here with my kids every year except last 2 years cause of herh issues

should have a coin machine in the laundry

coin operated laundry

everything was clean - you couldn't ask for anything more (except maybe for someone to do my laundry when i

that i chipped off myself, the elevator rug was filthy, the hot tub was not filled and the onsite laundry was

the swimming pool and gym facilities were closed due to some kind of electrical problems

using laundry was quiet

wifi isn t the best but it does work.

there was an argument in the parking lot late at night that lasted a long time

and only down fall was the amount of noise from the highway and parking lot in the room i stayed in

agree with other guests that the breakfast was scant

hotel was dirty, there was garbage and dirty laundry in the hall ways

no laundry room

there was no bag for my dirty laundry

the bar and restaurant was very nice, very clean, and well appointed and the staff at the hotel and the

wifi was nice but i couldn't print anything to the printer in the business center unless i jumped

for hungry kids

in hallway during the night, woke us up several times with conversations and kids, sunday was packed with dance

i arrived late and asked if they could point me to a local bar and they suggested a few

for hungry kids

room service worst ever

interior rooms. laundry available.

laundry facility was close to our room

laundry facilities excellent

hotel had everything you could want or need including laundry facilities toiletries ice machine

trouble getting the washer in the laundry to work, to find it was the outlet breaker needed reset

no soup dispenser in laundry room to buy laundry detergent. but was very clean also.

i did not like was the breakfast, the laundry area smelled bad and the pool towels are very small

an entrance to the room was through the laundry room i didn t care for

what i liked was the accessibility of the pool, laundry and the attention of the staff.

antiquated rooms, and electric, no working laundry nor ice maker. very old motel.

laundry on site was very handy.

laundry with soap!

laundry service on sight, totally reasonable pricing!!

i liked it was clean and had a laundry room which we could use. also the king size bed

laundry room was a mess and not clean

employees were smoking in the laundry room, just down the hall from our room

laundry soap was out

breakfast served the need.

close by handicapped parking good coffee !!! room immaculate well worth the money.

hot items for breakfast

the parking lot is well lit and feels safe

the staff was extremely kind and welcoming, my kids liked the pool.

the inside pool was ok but too much smelly bleach

friendly staff, plenty of parking, clean, comfy.

a lot of kids running around

staff, location, laundry,and room

the laundry facility came in handy too; also vey clean

full refrigerator and kitchen sink were great

day (sandwiches, waffle maker, yogurt with toppings, toast, bagels and a couple cereals), and the kids enjoyed

facility with amenities such as a gym, indoor pool and outdoor area

laundry on site

faucet was broken, it smelled like marijuana, and the laundry was next door and the staff was holling on the

pressure in my room, the phone was broken, i had trouble with the key reader, and i was told the laundry was

not properly cleaned, and there was nowhere to make change, even at the front desk, for using the laundry

room was acceptably clean (except for the scented laundry product in the sheets that compromised our night's

great location, loved the laundry only 25cents fantastic.

no change for laundry

i was told it wasn't laundry day and there weren't any available

the rooms where nice and clean . the staff was friendly and helpful i enjoyed breakfast.

breakfast is so good, there are some basic options for american style. parking is available.

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

there wasn't a laundry room

room was across from the laundry, so there was noise & scalding hot water due to the laundry running all night

range of facilities on-site - gym, pool, coin-operated laundry, free off-street parking

it was convenient and pet friendly, and prices were reasonable.

even though we didn't use the pool, it still looked beautiful

the lending lockers were very useful and it was a great surprise to be able to do laundry for free

clean towels everyday and free laundry

very nice and respectful staff. extremely clean. free laundry. already dishes in room

i liked having free laundry room, full fridge, stove and micro-wave

good coffee, free laundry facilities!

to put pants and long shirt on to stay warm on couch terribly uncomfortable pull out bef lousy wifi

wish there was similar sign at outdoor pool area for nighttime activity as children were screaming at 9:45pm

breakfast more protein offers

the pool. it was very cloudy, over chlorinated maybe?

good breakfast and great

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

our kids thought it was weird that the bathroom doors did not lock (2 teenagers!)

it was very clean and had a great breakfast

bar food was slow and not good at

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

the parking lot was small.

checked in at 2pm and went to the room our wifi and tv cable didn't work it was musty and mildew smelling the

parking was little rough

kids health comes first we lost around 800$ on reservations

wifi didn t work at all and the tv didn t work at all because the wifi didn t work so we

ignorant guest put hockey gear in the next-door to our room laundry machine at 1130pm, and we had to put up with

crowded, newer and clean accommodations, excellent credit card operated laundry/washer, wonderful breakfast

the option for a very late check-in so the kids could spend the day at the park 1st helped us out alot

pool is a little small, so it can get full pretty quick, but kids still enjoyed themselves.

the pool, the free breakfast in the morning, free parking,and it was as clean

coziness of staying at a bed and breakfast

chef dan made a delicious breakfast and the server was so nice and accommodating

breakfast was amazing, served in a sunlit dining room with views of the yard/ gardens

nice fireplace

if we had to say something just to say something then maybe the parking could of been a little better but really

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

free laundry was an excellent

laundry is free, but there are limited machines

laundry area is very nice

kitchen with full fridge. free laundry. breakfast.

smell in elevator from guests coming inside, laundry wasn t available when we checked twice

did not inform me i could get coins for the laundry room at the front desk, instead told me to go across the

and hallway were very clean, the laundry did work very well, the staff were great, the receptionist was very

very clean and everything is available from laundry rooms to free parking

breakfast was cleaned up 30 minutes early which was a huge disappointment to my kids and forced me to have to

bkfst was great and facilities like pool and laundry were good and convenient.

only complaints would be that there was a cutoff time for laundry, the pool/hot tub were only open until 9pm,

the laundry room was a nice feature that we used

had a laundry area,also the hottub was great

very clean friendly, staff were great, they have a laundry room for guests which was so nice and modern and

breakfast was good for a quick bite

clean hotel and great breakfast

the room was decently clean, but there were noticeable areas of dirt on the walls and pet hair.

good location and had a pool. room was clean

the pool was supposed to be heated and it was not

top floor was finished but first floor, entrances breakfast room , laundry and halls all being painted, drywalled

for the price, pleasantly happy with our stay, pool, laundry facilities and breakfast

washing machine and dryer available, staff should sell laundry detergent and other laundry supplies

laundry, only has 1 washer and 1 dryer and the dryer wasn t drying well

pool, laundry and exercise equipment easily accessible

the beds were great and the breakfast was very good. great having the laundry close.

i wanted to do laundry but the front desk was out of quarters for the machine

location of room next to laundry and ice machine creating excessive noise outside of room.

laundry room saved my life , after two days at hersheypark i was able to bring all our wet clothes

was very soft and conducive to rest, breakfast was well prepared, excersise and laundry facilities on site,

stylish. ev charging.

great breakfast

impeccably clean spacious rooms. very nice staff member covering the bar area in the evening.

wonderful breakfast

the room was very clean and comfortable i love how they even have a bar downstairs