fridge didn't work at all, jacuzzi was off, laundry room no functional.

snacks and drinks available 24/7 at front desk and indoor pool open to 11 which was great after a day at the

friendly staff, great breakfast and coffee, no complaints, i highly recommend staying here

good wifi

rooms were nice and clean, very good location and parking availability.

left me didnt ask for id or anything breakfast was torn down early so dont wait before they close wifi didnt

nice location, big parking lot, friendly staff.

kids loved the pool

room was great, beds were comfortable, gym was great

the layout of hotel was good enough to access the pool, and parking lot, and front desk from pretty much anywhere

my soon was across the hall from where the laundry room was so all night all i could hear was the laundry being

signage needed to direct you to the hotel entrance/parking lot

the breakfast was good

breakfast was very good with a big variety of things to eat and drink

wifi was awful

there was no microwave available in the room or detergent at the guest laundry area

the front desk didn't have quarters for the laundry service

filthy bed sheets dirty lights didn't work mirrors smudged could tell cause the room was so dark laundry room

solutions-oriented very close to hershey park and activities breakfast free coffee and tea free laundry

didn't need it but it was nice to see they had a laundry for guests to use

has a laundry room and a (small, indoor) pool just down the hall

parking too far away from our room

we loved the trundle bed. it gave the kids a feeling of having their own bed.

had issues with kids running up and down the halls unsupervised

they also have a nice pool

small so was not appealing for a swim after hershey we got stuck in the rain and i wanted to run laundry but it

price of the laundry machines was different than the ones displayed

we were assigned a first floor room in a hall all by ourselves next to the associate laundry facilities and

and travel size items like deodorant, razor & shaving cream even laundry soap

laundry facility was appreciated after several days of an already active vacation

.great facilities in the hotel, pool, laundry, table games

laundry on site

wish the rooms were quieter, i could hear people jumping upstairs and kids being loud next to our room

i liked the hardwood floors. i liked the large lobby. i liked the pet welcome bag

even during breakfast the staff would help the kids and talk with them in the friendliest way

rooms pool laundry area fitness room breakfast

we ended up accumulating wet laundry after being in water

breakfast was good

pool was a little cold for me personally but my kids still had fun and the shower water pressure was somewhat

free breakfast was a nice bonus with a good variety especially for little kids, was very pleased with our stay

laundry facilities 2 mins away

tip: before washing, shake the laundry well or use a lint roller before and after

very dated. and visual mouse traps as well as dirty laundry under bed

onsite laundry facilities, the bearings in the bathroom ceiling ventilator made a horrible noise, beds

i think the wifi password should be posted in every room.

we used the laundry facilities and the gym

breakfast options were good, the beds comfortable, there was a few games in the guest laundry area, we liked

fridge and microwave was nice. loved that it had the pool, laundry room and games for the kids.

laundry facility could use some upgrades

the 2nd day the front desk staff had the laundry staff come and change our bedding

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

the breakfast was good and the onsite laundry was convenient.

the pool was not very impressive.

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

pool was open o small so i wasn t able to go swimming the food in the morning was ok the drinks

the room, pool, laundry facilities and breakfast options

staff very friendly and helpful. guest laundry facilities were very useful.

& laundry facilities were very clean, speedy check in & great location to stay for hersheypark

style and size, lobby size, friendly staff who asked our kids to help decorate the christmas tree

it was nice because it was close to the park and nice for kids.

should have a coin machine in the laundry

everything was clean - you couldn't ask for anything more (except maybe for someone to do my laundry when i

that i chipped off myself, the elevator rug was filthy, the hot tub was not filled and the onsite laundry was

coin operated laundry

breakfast,indoor pool, cheap enough for all of my family to crash the night.

using laundry was quiet

the bar & restaurant on the premises

excellent bar in basement

the room and the pool and the hotel manage

very nice clean place. very friendly staff. pool was clean. no complaints at all

no soup dispenser in laundry room to buy laundry detergent. but was very clean also.

i did not like was the breakfast, the laundry area smelled bad and the pool towels are very small

antiquated rooms, and electric, no working laundry nor ice maker. very old motel.

an entrance to the room was through the laundry room i didn t care for

what i liked was the accessibility of the pool, laundry and the attention of the staff.

laundry with soap!

i liked it was clean and had a laundry room which we could use. also the king size bed

laundry on site was very handy.

laundry room was a mess and not clean

microwave and laundry facilities

the breakfast that was served and attention to the diners needs was awesome

beautiful bed and breakfast feels remote but about three miles from hershey and the giant center

insecure wifi

if we had to say something just to say something then maybe the parking could of been a little better but really

nice fireplace

there wasn't a laundry room

range of facilities on-site - gym, pool, coin-operated laundry, free off-street parking

room was across from the laundry, so there was noise & scalding hot water due to the laundry running all night

their solution was to turn off ac during a hot august day, and place towels on the soaked rug; wifi would not

way poor wifi connection!

great location, loved the laundry only 25cents fantastic.

no change for laundry

i was told it wasn't laundry day and there weren't any available

there were loud people with kids on our floor, they made our stay unpleasant, up late at night banging doors

family owned; staff was very friendly and patient with our crazy kids

the towels were tiny and threadbare, the only soap provided was a very small bar that didn't feel like it even

really convenient to hershey park and the parking was just fine

also due to capacity the wifi was overwhelmed

kids health comes first we lost around 800$ on reservations

things to plug the microwave and refrigerator up and you couldn't call out in there phone and wifi didn't work

ignorant guest put hockey gear in the next-door to our room laundry machine at 1130pm, and we had to put up with

crowded, newer and clean accommodations, excellent credit card operated laundry/washer, wonderful breakfast

clean . easy parking

kind staff, beautiful new clean rooms, pool and gym

the option for a very late check-in so the kids could spend the day at the park 1st helped us out alot

the kids ran up and down the hallways, slamming doors, yelling, laughing and their parents just

my 11 year old daughter and i had a great swim in the pool, which very clean and well maintained

no complaints. it has everything we needed for an overnight stay with kids.

the staff was extremely kind and welcoming, my kids liked the pool.

gym equipment needed repair, tv didn t work, pull out sofa was shredded, and i had to repair the

pool could be cleaned.

good breakfast

the breakfast was awesome great variety

the room was decently clean, but there were noticeable areas of dirt on the walls and pet hair.

cleanliness, good breakfast, great coffee, and very friendly staff

no laundry soap to purchase if could use machines another blanket would have bern

lots of parking, quiet nice place to get away for a night or two

the booking stated that wifi was included

had a musty odor, did not look at all like the posted picture, only parking was a grass lot, room had pieces of

the lack of wifi

pool, laundry and exercise equipment easily accessible

pool, laundry room

the washing machine was not in service so i couldnt do laundry

i was on a long stay hence a small laundry came in handy

top floor was finished but first floor, entrances breakfast room , laundry and halls all being painted, drywalled

laundry room saved my life , after two days at hersheypark i was able to bring all our wet clothes

was very soft and conducive to rest, breakfast was well prepared, excersise and laundry facilities on site,

the beds were great and the breakfast was very good. great having the laundry close.

i wanted to do laundry but the front desk was out of quarters for the machine

location of room next to laundry and ice machine creating excessive noise outside of room.

in the bathroom drawer there was someone dirty laundry

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

if your going with kids this is a very nice place to stay since it offers an inside and outside pool, basketball

sadly instead of spending our evening taking our 3 kids to the amusement park, we were scrambling to find

2 floors apartment with 2 bathrooms and a well equipped kitchen, it was very convenient with the kids

laundry facilities excellent

hotel had everything you could want or need including laundry facilities toiletries ice machine

laundry facility was close to our room

interior rooms. laundry available.

trouble getting the washer in the laundry to work, to find it was the outlet breaker needed reset

the laundry machine was a huge plus

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

no laundry room really. thought the pool needed maintenance.

the staff were very friendly and the bar and restaurant had great food and drinks

unfortunately, they change the hours of the pool since i went last time

ordered room service

the kids liked the pool the best.

full restaurant and bar, poolside bar and 2 pools

pool, parking, easy to find

loved how i was greated they were very nice n i loved the bar n my rm was very clean n

employees were smoking in the laundry room, just down the hall from our room

laundry soap was out

free wifi

wifi is not very good

lousy breakfast

the housekeepers/laundry staff are deserved a praise they are the backbone of your establishment

there were piles of laundry all over the front desk

wish you had change machine in laundry room.

the laundry area was super clean and easy to use

location, staff, breakfast, laundry room, coffee corner, room was spacious and clean.

we had to go through the pool area to get to the small arcade/laundry facility and just that small walk through

we had a water leak from our room to the laundry so staff came in and 2 phone calls

laundry area closed way too early

i was able to do laundry while

laundry facilities were clean

need a larger laundry area (at least double with new machines), room was not very clean , hair in bathroom,

food, laundry, gas, highway access right across the street

friendly, family oriented hotel with a laundry room and great breakfast

balled up straight from the laundry bag

have coin operated laundry facilities but no way to get change

listened to laundry machine; dogs barking; weird pounding (like hammers)at 5:30am

couldn't find the laundry then found it was hidden on the third floor

the room didn t not come with laundry bags

breakfast wasn t too bad but then again i m not a breakfast type person but there was coffee

the pool was completely empty and off limits

had a laundry room on sight

we had to do some laundry

i loved the guest laundry, that was a bonus as we needed it and didn't have to find a laundry mat

faucet was broken, it smelled like marijuana, and the laundry was next door and the staff was holling on the

a laundry room was nice

i was able to fo laundry as well

they already had notes in the system about my late check out request

lastly, a late check out was easily

staff, very clean rooms & pool area, nice breakfast with kind kitchen staff

could hear late neighbors but not excessive. did not use the breakfast so cannot comment

we used the laundry, which was so nice to have available

didn't think much of the breakfast.....was pleased with the dinner at the bar and grill.

she was so helpful and comforting-i had to say good bye to my kids, so there were some tears

breakfast was good

beds, great showers nice bar and light menu

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

location was very convenient to the airport, was really nice to have shuttle service

the restaurant and bar is now open again which is very convenient

wasn't a breakfast that i saw as i was leaving

i like that this location is pet friendly

free laundry room just bring your own soap

the lending lockers were very useful and it was a great surprise to be able to do laundry for free

i liked having free laundry room, full fridge, stove and micro-wave

good coffee, free laundry facilities!

convenient to every service you need, free laundry use, handy small kitchen, good housekeeping

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

has laundry facility although i didn't use it

to the laundry room

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

we had to do laundryand you had no detergent for purchase

no let out sofa, no kitchen, just beds and microwaves

clean rooms with a variety of pillows firmness and ample free parking.

my kids been wanting to swim but apparently we cannot

the little arcade games entertained our kids

coin operated laundry came in handy which isn't something i would have thought i needed

guest laundry wasn t operating

guest laundry room, list of nearby shops,restaurants.

very confused by 'laundry' person who was busboy/porter

i love that there was a laundry room so we went home with clean clothes

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

the laundry service was free.

laundry room smelled like mold

walls/door is thin - could hear kids yelling in the hallway in the morning

1 elevator, small bathroom, pool needs repair.

pool was closed for renovations and the staff was very accommodating with the kids

the full kitchen and separate living room were great

pool was clean and warm

water glasses or cups for the kitchen, in addition to the coffee cups already supplied

staff, pool, basketball court, breakfast

site laundry was available

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

the breakfast was delicious

we had three kids and we re on the top floor having to walk up 2 flights of steps with a 5 and 3 year old

convenient and comfortable breakfast was good and hot

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

screaming in the pool and fitness areas making them utterly unusable

didn't like that the pool and fitness center were closed but i understand it's because of covid

breakfast buffet that was included was just ok, better food was extra. fitness center was tiny

the housekeeping staff every well cause they did not speak hardly any english also so the guest laundry was a

the kids enjoyed the pool and arcade, mom enjoyed having laundry facilities

easy convenient laundry

location good size of room good pool laundry kitchen, just breakfast it has not scramble egg and hash brown but

the laundry service being $1 cheapest i've

were laundry and trash containers in the hallway on the first floor my entire stay

the indoor pool & jacuzzi was a nice addition. great value for my dollar!

i loved that it came with a fully equiped kitchen

the hotel was a bit noisy with kids, but not sure you could do anything about that.

was not impressed with the breakfast, but it was appropriate for 2 1/2 star hotel

on-site laundry

staff member used all of the washers doing personal laundry, leaving none for guests

the pool, jacuzzi, free laundry. my room was amazing..

the kitchen in the room for the dogs to run outside

were on the first floor and our view out our window was just the parking lot

did have a laundry room but when im about to do laundry , there soap dispenser is out of stock

cat as there was a sheet with obvious dried blood stains hanging out, over the edge of the laundry bin

laundry was not working

i also experienced this the last time i was there i travel with kids we go to hershey quite a bit, but the

enjoyed the gym facility

on site laundry was a plus and we never had to park far from an entrance/exit

breakfast was really good

good staff, great pool area, enjoyed breakfast

breakfast is great and hot everyday, room beautiful, pool exelente whit heater

they offered a regular continental breakfast.

laundry was clean and so were the rooms

no laundry in hotel. what? really?

despite being a pet room there was no smell

offering a pet friendly and no grassy area made it stressful for both myself and my tiny dog

ample parking even for our 26ft truck and car hauler

rooms carpet was moist and there was a slight wet old laundry smell

parking and location

was super close to the hollywood casino in grantville

it was a excellent location, right off the highway and close to the casino

ordered room service and one of the meals had hair on the

staff, location, laundry,and room

the laundry facility came in handy too; also vey clean

the bed was comfortable and the offerings at breakfast were vast (we are vegan and tough to feed on the road

the room was spacious with a little sitting room and the small kitchen excellent for a business person or a

the only potential drawback is the high charge if traveling with a pet - which a lot of older retirees like my

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

the pool was pretty small though it was ok for kids 6-8 to think it was great.

pool and gym were a little small. crowded at breakfast.

our kids thought it was weird that the bathroom doors did not lock (2 teenagers!)

they said they knew the heater was broken but they weren’t going to fix it because “the kids like it

nice room. kids loved the pool. good breakfast.

good breakfast and great

pool

wish there was similar sign at outdoor pool area for nighttime activity as children were screaming at 9:45pm

pool water was a bit cold.

lots of noise in the hallway and the room was located directly next to the breakfast area and laundry area

room was to close to the laundry room

wifi was poor in the room

it was pet friendly. the staff was very nice.

wifi connection terrible

there was no bag for my dirty laundry

hotel was dirty, there was garbage and dirty laundry in the hall ways

no laundry room

enjoyed my stay the staff were very welcoming it was clean and the kids enjoyed the pool not to mention it s

would have liked a snack bar in the room

pet friendly. nice pet area. close to the park by the river. room size. business / wifi area.

room service knocked on my door several times in the morning

at this time, the pool was closed for repairs

the pool was very nice for our 3 kids. the staff was very nice to us all!!!

hotel needed some little perks like a coffee bar or continental breakfast

kitchen with full fridge. free laundry. breakfast.

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

free laundry was an excellent

laundry area is very nice

laundry is free, but there are limited machines

would like to see breakfast being offered at some point

no one monitored pool and it seemed like anyone could just go

pool location

parking lot was a huge ice rink, which i could have rectified with salt melt, so why didn t they

also, i guess because of covid there is no breakfast onsite but there are several options nearby

ice machine was in the laundry room and was locked from 9pm to

i also liked that there was a laundry room on site for guests to use, at a cost of course but that is to be

there is a good laundry facility and the rooms have a working microwave etc

everything you need there if you need it including your personal laundry

a shame the ice machine and laundry facility are closed 9pm till 9am

area could have been cleaned a little better after kids

loved the indoor pool as that is main reason we booked there

the staff, the free hot breakfast, the hours for the pool and gym.

our kids love to swim and they had indoor pool

parking lot. no portals for charging only plugs. very insulting to be asked for $20 for damage??

no pool, no fitness opened

it was cheap and has breakfast and a pool with hot tub

hotel employee @ breakfast area very helpful with our needs

we enjoyed our breakfast in the morning and the hot tub/swimming pool

we liked that it had a pool and that it was a good central location for vacation

not to mention the most accommodating guests laundry room, and seasonal pool

pool

given a smoking room because the desk clerk said i requested it

my kids liked the pool.

they must have been 4 years old and running around the parking lot where cars r actively driving

we asked if they had a laundry facility we could use and was told no they didnt have one

the breakfast, laundry and maintenance were some of the things that i witnessed

to $300 each room, two days after check out still waiting for the hold fees to be released, the laundry rooms

was closed for the season, notched down for renovations, laundry room closed down also, no one cleaned our room

and was told that the hotel did not have extra of any of those because they do not do their own laundry there

was close to my destination and had lots of parking

the continental breakfast saved more money

the breakfast station there wasn t enough.

did not like that fact that there were smoking rooms across from non-smoking rooms or the fact that there are

smoking rooms were available