restoran and pool are closed

hotel states in its listing that it is pet friendly

really good service, and a gym.

restaurant is only open until 11:30 in the morning room service is available but is more

its time for them to open the pool and restaurant. the food wasn t good

very limited parking space.

me is an issue lack of parking lot, even if they have a solution on an external facilities to park our cars

usd per hour and the twit at the front desk would not even call us back when we told him that the wifi did not

parking is not confortable

tight parking required some skill to back out.

better breakfast

everyone was very nice and helpfully breakfast was delicious

the hot food available at the breakfast could have been hotter

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

pet friendly

parking lot room

hot water , no wifi , no answer the front desk phone , no security box , no heating no help from anyone i paid

free parking. nice staff. good location for who is passing through.

restaurant waiter was not pleasant and asked for a tip when breakfast was included in the service

hotel didn t have wifi , didn t have hot water, didn t have heating and the safe didn t work

the safety, the location, the facilities and the breakfast

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee

the wifi was a bit slow

very nice hotel, nice staff, easy parking

pool and gym good juices for breakfast

wifi was good

did not pick up dishes from room service.

the breakfast was really good during our stay

lots of traffic noise. breakfast a bit limited in choice.

excellent service, very comfortable room, amazing breakfast

parking outside could be improved

the hotel could do an effort to upgrade their room service food menu

pool was cold

breakfast was great! the kitchen staff was friendly and very attentive.

breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same

a/c did not work, did not get the booked room, pool was out of service

staffs very polite, mainly from the kitchen

good rate and excellent breakfast included!

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

the reception staff is really good their room service is really good

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

is not many different option for breakfast but if you ask them they are trying to prepare what you request

fruits at breakfast was the highlight of this staying

breakfast could include more fresh products or eggs.

breakfast was supper well served, presented and delicious. employees were more than helpful

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

room service takes forever

wifi

location was exactly as i needed very comfortable nice parking

room service delivery took so long and the food was almost cold room heater made so much noise and

very poor wifi

woke us up early in the morning offering laundry and what time they could clean the room we didn't have enough

breakfast is good

breakfast buffet included - comfortable beds available - hot water immediately - parking place in

the parking

breakfast buffet included - comfortable beds available - hot water immediately - parking place in garage available

breakfast could be better

wifi was terrible was unable to work, also the location is not the best, not many facilities around

the gym is not well maintained

good location, in front of a mall and the airport, good breakfast, good value for money.

parking is secure and the hotel is easy accessible

a bit annoying would be the staff from the laundry passing by the room at 8/9 in the morning to ask if we need

doors pointed inside and were protected by amiable security both going into the hotel and at the parking

inside gardens are well maintained and a nice idea i managed to have a zoom meeting with their wifi

breakfast is nothing special, it needs some maintenance although nothing is falling apart

change several times from suits for diferents reason, there was no remote, there was no menu for room service,

breakfast was very good including incredible chilaquiles (i think this is how it's spelled)

was good, but the restaurant was closed, had to sit in a booth next to the bar and reception area

much everything, except the breakfast, which was good

front desk made a big deal over breakfast incl i t was in the booking price i had confirmation very uncomfortable

had to pay extra for espresso at breakfast

complete breakfast, great accommodations for the price

the place was mostly clean and near the shopping mall. free coffee and breakfast!

thankful for the shuttle service to airport

the room's wifi is all right too

the breakfast was great and delicious

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

was super clean and late check out as well

good breakfast and friendly service

the breakfast always had the same options. the channels on tv were limitated.

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it

the parking lot

breakfast advertised

good value and close to the airport. breakfast was provided as was an airport shuttle.

breakfast ud83cudf73 it s good

location. parking

nice, clean accommodation good facilities breakfast was ok, wifi worked

good wifi

breakfast was only a few type of scrumbled eggs and fruits

breakfast was great also anything aditional is good priced and tasty

friendly staff, clean facility, breakfast, parking

rooms were comfortable, staff helpful and the free breakfast a bonus

location + parking lot in basement +

laundry services were a bit expensive but i didn t find a laundry mat nearby

laundry is too expensive

downtown location makes it noisy. also you can hear all noise from bar and restaurant.

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service

room service was slow and expensive

great price, nice room, parking included.

location and wifi

parking is very safe

not a very good parking lot

the location was just what i wanted and while there was parking, i ended up parking on the street easily without

plus there's room service for both food and alcoholic drinks

large comfortable bed, good-sized room. convenient car parking.

they have off-street parking and a decent breakfast

was perfect everything you needed, breakfast was superb and good selection

the breakfast is good but the coffee was some

the breakfast was delicious

the breakfast was good

parking attendant was great

very basic but spacious room . private parking available

also they pet

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

then were not told we had option for room service, uber eats, rappi, everything was closed

free parking and free wifi. great location and friendly staff.

pool was very nice

the breakfast was good but hard to enjoy after not sleeping well in discomfort

the breakfast was good

breakfast to simple

reception gave us the wrong wifi password and our cell phones had no service in the room

the hotel is somewhat old and not refurbished the restaurant and bar were closed during our stay

loved the breakfast, the staff was very attentive

staff was very friendly, free parking, room was small but clean

was great, breakfast, facilities, location

parking, most staff spoke at least some english

breakfast is included and is great!

clean and spacious room. gym very good as well.

huge modern apartment type room. comfy bed. good wifi.

breakfast was excellent... and the staff there is the best i have ever encountered.

awesome beds - great options for free breakfast - super clean - great staff

the breakfast buffet in the morning was excellent

gym needs a major upgrade.

space inside the room was a little short to fit 2 adults and 2 kids

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

room service respond is the worst than ever i have seen

was complementary breakfast, how ever it lacked of breakfast food like other location of the same hotel brand

lady from the laundry s service knocking at every door on our floor to see if anyone needed laundry service

the location and that the hotel is pet friendly

large room, very clean and good wifi

you should definitely add the breakfast buffet, good price for delicious chilaquiles, eggs, sweet bread, coffee

other peoples room service food trays stayed in hallway for 48 hours

when you order room service, the server, ubaldo, brings the portable credit card terminal and charges you in

nice floor to ceiling windows with a great view laundry - washer dryer in the rooms

there's a laundry machine, but no laundry detergent

there is a kitchenette with refrigerator, stove, coffee maker, even a washer/dryer for laundry in the room

spacious suite room with kitchen facilities, refrigerator, coffeemaker, toaster, laundry machine, spacious

asked for information for a laundry service, again the wrong information was given

the pool/ gym area were super nice and clean

location, pool and breakfast

gym is perfect just need more cardio

excellent gym and pool

excellent gym and pool

location, breakfast , personal, rooms

breakfast was really good. and they have enough veraity of foods

service needs to improve, they lack the staff to attend breakfast

the breakfast place

breakfast was ok but could have better variety

very modern, clean, good location, and pet friendly.

breakfast was exccelent, food was very good and attention from people very good.

breakfast excellent, room service has good quality of food

pool was very nice and heated (indoors with large windows)

it took me 3 attempts to call them to order breakfast and once the food got there it wasnt hot and it s wasnt

has an excellent gym, great breakfast and great staff, the only negative point was due to the laundry service

laundry service

i liked the gym and the breakfast

water spat out everywhere onto the floor and ruined bar of

i really like the breakfast

wifi signal was strong

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't

kitchen facilities are great and the lounge is a comfortable space

the breakfast was amazing

property with well-equipped kitchen

also i had another unpleasant situation with the laundry: i gave them my clothes, they never advised my it

very clean, kind employees, very nice gym.

access to gym

no pool is a downside:/

com had quotwd me also the mini bar was empty upon my arrival not even a complimentary bottle of water

the staff, location, breakfast, gym size of the rooms.

breakfast was delicious and at a very good price.

meat was practically plastic and was still charged for it even after being sent back the mini bar was not serviced

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

swimming pool is freezing now way to get in even only the feet

laundry service was excellent

room service is so-so, terrible pool

the staff about the services i was supposed to get for my club rate and their poor english, the bar on top floor

room service is so-so, terrible pool

regarding the facilities, the swimming pool is very small

no laundry & no personal microwave access

was very good , the gym and the swimming pool, the room is large and comfortable, the cleaning

love the location near by restaurants ... breakfast buffet was excellent lots of variety

also i like dogs but are not fund of pet friendly hotels

pool small but heated and comfortable, bonus points for the sauna

the room service attendant tried getting 20% more of a tip even though there was an auto gratuity

at the pool bar was very slow, as it was low season for mx city, they probably had less staff

had an event in the pool floor wasn t able to go see the view or take my little one to the pool due that it

gym and pool facilities were great

pool was closed for maintenance but they still let us sunbathe so not too bad either!

i could hear the semi trucks all night i ve sent some clothes to the laundry

room service took 2 hours to get to our room

was a bit of noise between rooms, and the wifi was difficult to figure out

staff and wifi

when i was asking the personnel ( like concierge) to do something (bookings, laundry, etc) , i had to ask 2-3

tadeo at the bar

spa is too expensive

stayed with kids at this hotel and it was perfect

room service was not good

had a bad cigarette smell, they did say they ran out of towels and that they were doing the laundry, i asked

a first day we didn't have towels, couldnt take a shower needed to wait for it, when i ask for room service

location is good with parking place

breakfast and menu can be better the way for international gusts .

clean, quiet and comfortable ,stuff are helpful,breakfast was good

was not cleaned one day during my stay and they lost a garment that i sent to laundry

errors from the staff. my room was not cleaved one time and a shirt got lost in laundry

24 hr room service

great room service 24 hs a day

great staff and service! room service excellent as well!

wifi is good if you are relatively close to where the wireless location must be, but the truth is,

privacy, mexican style bathrooms and over all view of the city with a gym.

the location of the hotel is the best the hotel parking has plenty of room

wish their wifi were much stronger and better distributed across the buildings

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

items like checking-in, they seemed to have been a annoyed by anything else (even getting laundry done)

my favorite was the rooftop pool 360 view of mexico city and the jacuzzi and restaurant

room service you could still see a little dust and hair in corners and i don t really like dark

everything: staff, facilities, breakfast, all was above my expectations.

close to super market and restaurants, but still isolated from all the traffic, also the free breakfast is top

laundry service not so good

my first room on first floor had very poor wifi. it became great whem were moved to 3rdd flor

from the valet parking to the restaurant waiters, the front desk, room service, and the room maids, everyone

the complimentary parking works perfectly and the attendants are very polite and efficient

the breakfast bar is amazing and delish open until noon

where bread served in plastic wraps and youghurt in the container gym underequipped rooms extreme,y lacking in

the day we arrived we ordered room service from a very limited menu

room service was slow, and the food was cold and not very good

wifi can improve, bigger seating area for breakfast (if you are at 100% occupancy there are not

enjoyed the rooftop dining and room service

room service personal

room service was 24h and very affordable which worked out well

friendly staff, great room service and very clean rooms

gym- the gym equipment needs to be updated

gym equipment was put together wrong and i almost got hurt

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

kitchen big and clean (even if i dond't have the chance to use

this one are layers, they claim to bring you a private apartment with kitchen and everything, but they not,

in the room i rented there was a little kitchen, and it was

- very poor gym with broken machines, hence

laundry service to be improved (2 days to have clothes back is a too long period) in room service

gym still very basic, other than that

was no coffee machine, and kitchen utensils were very basic, lacking a few essentials

offer wifi, and you can't connect to it

kitchenette equipment missed a pan to heat water and at least some tea bags, the wifi was very

wifi can be slow

the room service food is not bad and there was a decent

room service average

room service menu is not particularly great

property really well located. reasonable gym and excellent room size. bed extremely comfortable.

room service was terrible, the phone didn t worked and the breakfast included was so bad that

probably because of the laundry soap or something like that

- 2 attempts to try to get in to our rooms, apparentley some kids staying in the hotel were trying to open al

i was hard for me to even place a room service order because they didn'

pretty good location and facilities. just used it to sleep and get breakfast

por wifi, it was imposible to work

hotel staff prepares eggs or omelettes in the same area where breakfast is served

breakfast was great

staff is very friendly and helpful. rooms are very spacious. the gym is just being renovated.

the room amazing, the wi-fi good, adequate english tv stations, the bed comfortable and good room service good

comfortable leaving , wi-fi was great speed also , everyday clean up and bed and towels change, room service is

my son stood at the omelet bar for 10 min to be ignored and not served

pool was awesome and also a gym

the wi-fi keeps dropping and the gym is poorly equipped

i liked the fact that they have a heated covered pool and jacuzzi .

i'd like to have a bigger swimming pool and gym

the laundry system wasn t convenient

everything... nice laundry room.

great breakfast and comfortable beds.

comfortable, clean, good service good breakfast

breakfast, and the guy in the front desk in the mornings was very kind and nice