kept laundry machines occupied every day, only one working dryer, would be nice if housekeeping could

the salt water pool was amazing

lots of little features like wifi and kayaks

fishing rods to use off the docks, beautiful swimming pool area, tiki hut and gas grills, parking for large

the room had a full size refrigerator and a stove, with kitchen

the room was spotless and the kitchen was well stocked

has a small kitchen with microwave and fridge

nice little spot with the water at the back, adequate kitchen, nice bed.

great artwork on the walls, clean as a whistle, well supplied with large bath towels, dish soap, kitchen towels

cute little cottage with nice kitchen area, table, couch and comfy bed

the laundry room, i didnt have quarters so i ended up bringing eveything back

and also please provide even a small packet of laundry soap and a toothpaste

carpets were duty and stained, no toiletries, no extra pillows or blankets and best of all, room service

location to our activities. location amenities, dining, setting. pet friendly

nice location, excellent view, clean, restaurants nearby, gym,etc

no change for laundry. even went to front desk.

they offer a variety of hot breakfast included with your room rate, as well as quick grab and go breakfast

clean, quiet, great staff, great room size and nice breakfast.

great new hotel, clean, friendly courteous staff and a great breakfast served every morning.

overall it was rated high. the gym and pool is a bit small very standard.

no guest laundry.

no laundry on site

the hotel could not provide me with coin operated self-service laundry facilities.

laundry room available

location, staff and clean. fit our needs and pet friendlly

nice laundry room and not a single bug during my almost 2 week stay

ice machine broken had to go to the other building to get ice and also found laundry and lounge that our building

laundry available and desk clerk made suggestions for eating places

no wifi in the room. kitchen is disgusting. sooo old and outdated.

staff was excellent, the pool was clean and warm, housekeeping was great

guest laundry

tv channels and direct tv was poor coin laundry machines need updated ac unit in room did not work the

the laundry hours

laundry available

staff in the hotel were very friendly helping us to late check out

spacious room, laundry, somewhat heated pool, tiki bar

pillows were beat up, couldn't figure out the shower or hot water. no dirty laundry bag.

laundry area could have been better

location was good and coin operated laundry

was able to get a room close to the tiki bar and the pool

fee is outrageous 25 self park a&25 resort fees (55/n) laundry with 1 set of machine causes other guests to

we also liked that the hotel had a really good free laundry room available which was a great help to us

not like that there was no room service

i paid full price for a spa hotel and when i checked in i found out the spa was under renovation

the spa staff was equally as great

at least there was a laundry area, or a microwave in the room

location. laundry facility availability.

the price and location also they have laundry room on second level the staff was very polite

people smoking outside their rooms and not in designated areas

charged me a $35 pet fee when the website stated is was only $25

a change machine and laundry soap machine would be a nice touch, but change was available from the front desk

most of the machines in the laundry room were broken, the ice machines

our hotel room, elevator out of order the whole time, icemaker didn't work, wash machine in the laundry

loved the fact that it was a suite, with complete kitchen, the laundry room was excellent

sheets, refrigerator and pool were clean and guest laundry facilities were very clean

noise from the elevator and i think i was by the facility laundry room

also, no on site laundry was a bummer

was really great, except there was a lot of noise at night from a neighboring room, their kids were also racing

parking sucks

amazing restaurant on property and pool!

laundry facilities were useful

suite, friendly and helpful staff, everything was very clean and we used many extras like the laundry and hot

staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room,

breakfast, guest laundry, outlet mall and supermarket just across the street

the wonderful selection at breakfast!

no microwave in room. parking was a pain.

did not know kitchen and dining was going to be under construction

the kids over top of us got up at 6:30 am and all morning and into the early evening yelling slamming

no parking for guests! expensive with many up charges for what it is.

very nice pool and fantastic food at the old captiva restaurant

another important thing missing is a laundry

it had a nice little laundry room

was no guest laundry and i was really needing to wash my clothes

the laundry facilities were not complete

no laundry

was supposed to be a laundry room and there were no machines

were no guest laundry services as advertised roamed all 3 floors for a working ice machine and got maybe 2 ice

bags for laundry when the guests leave, maybe water provided in the room, also outlets on both side of the

laundry room, ice machine on third floor, lights on third floor) but largely there

we spent an entire morning doing our laundry-which wasted our vac time

room with out refrigerator, no laundry service

the room should be have a small refrigerator and laundry service

wifi was weak in our room.

wifi didn't work in fitness center on top floor

pool closed for renovation

the only complaint i had was that the laundry equipment needs work because most of the machines are out of

so while this hotel doesn't offer any amenities like breakfast, a gym or an indoor laundry facility, it really

the way to the laundry was not clearly posted

front desk staff was efficient and helpful, room was clean, nice pool area and guest laundry.

laundry facilities

i liked the perfect temperature of the pool and the laundry was convenient

there was a guest laundry near our room and lots of noise outside our door late into the night

star are very kind and friendly, but was out in room 144 across from the laundry room and got 2 nights were

i appreciated having the laundry facilities onsite to be able to get a load done without having to leave the

the laundry room was nice the main maintenance guy was nice

$2 per load of laundry for both the wash and the dry, costing $4 to do a load of laundry

laundry wasnt working well otherwise everything else was great wish they haf different stuff for

the laundry facilities were dirty and unusable

dirty laundry room

breakfast would be nice if they had a little more the just the waffle machine, and toast, also laundry machines

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

staff was very nice and helpful. loved that there was a bar onsite and a smoking area outside.

also nice to have garden grill & bar right there

staff was great, loved the pool area and hot tub.

could not do laundry

the beds were very comfortable, there were laundry facilities right down the hall from my room and they were

the laundry facilities are broken

laundry room was broken (staff was accommodating and tried to fix it)

their are no cameras in any of the hallways or around the building laundry room not in order breakfast way

area unswept room paint peeling pool area dirty laundry machines not working some front desk

great pool. great laundry facility. close to everything.

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days

wifi was not working during recent stay

the pool was nice and wifi was functional

superb breakfast, has laundry, pool, comfy bed

laundry facilities avail and ice machines conveniently located

guest laundry facilities came in very useful, and front desk more than happy to give change for the

guest laundry services were not in service. breakfast area is too crowded.

possibility to wash laundry and use the pool

it put holes in a few pieces of clothes i dried but overall it was free and saved me from doing laundry when i

the free laundry is plus for me, also the pool was nice

laundry on site

laundry and gym free to be used

guest laundry is free and a real plus because of my extended

no jacuzzi or hot tub around the pool

clean, quiet and comfortable. loved the queen suite with kitchen amenities.

pool area was dirty

hotel room was well stocked with a kitchennette and a good layout for someone with limited mobility

the spacious room with the full kitchen and the cleanness.

our room was right next to the laundry room and sonia was quite noisy.

paying so much for laundry liquid

$5.00 per laundry load seems excessive.

needed more washers and dryers and the laundry room was tiny and hot.

breakfast! clean rooms! clean hotel great people pool hottub guest laundry safe area

very clean. has a restaurant and sports bar on site. appreciated the laundry basket in bathroom

the rooms that are large & quiet, the central location, plenty of parking, the fitness center, laundry, lobby,

great location and lovely staff when i checked in. easy and available parking.

location was great. food at bar attached was awesome. wedding anniversary was a success.

very helpful members of staff at reception. excellent area and ample parking!

the room was great. not enough laundry facilities for that size of property in florida.

room smelled musty, and dirty- like a bag of stale laundry

were so thin they don t provide an actual comforter, i had to go buy some throw blankets for my kids cuz it

great pool and courtyard

closed the bar location wish it was open for social dist

equipped kitchen walk in ready clean laundry room great house keeping providing cleans towels with out question

location good, laundry facilities on site.

elevator, laundry room, ice, snack & drink dispensers, quiet, microwave, fridge, hairdryer, iron & ironing

pool. but the washroom was locked. really??????? laundry room was amazing.

spacious room with small kitchen and bathroom

door between pool and lobby did not open readily with my room key card.

had the best wifi service here and i stay at many hotels through the year

breakfast and free parking and no resort fees

although we didn t swim the pool looked lovely

it needs better lighting in the parking lot

no laundry room had to go to another location to do laundry

we didn t need it but couldn t find a laundry facility as our unit type didn t have one

they said on site laundry but it was onsight of a sister property

also, no one at the front desk really knew where we could do our personal laundry

the cleaning lady could not put on clean sheets because the laundry company did not bring them

laundry onsite, and they give a discount to the ale house and dairy queen next door

i also like that we were able to do laundry

great wi-fi and laundry room

pool area was nice

also pool was nice

room, #130 - it was next to laundry room, so noisy with dryer machines ran (it was over load or bad bearing )

great location, beach beautiful, laundry room at resort

grounds were beautiful and well kept, room 144 was so convenient to pool, beach, laundry, and parking

i even knew what the other people will do with their dirty laundry tomorrow

cute property, good location, the pool was nice and i used the laundry facilities, which were appreciated

laundry bags that were given by the front desk kept ripping

staff was very friendly. rooms were clean. laundry facilities in the hotel was helpful.

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

second floor, exercise room, and laundry.

beautiful, clean, parking , breakfast , space , king bed

our room was very quiet even being near the elevator, laundry room and vending machines

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

resort, clean and modern with beautiful grounds and pool

excellent hot breakfast right on the beach

nice breakfast also

more washers and dryers in the laundry area.

only improvement i can suggest or to make it a little easier to get quarters for the laundry room

no laundry machine in room

it had a murphy bed for our kids to sleep on, a full kitchen, and a master bedroom

from rooms in various buildings to main building because the resort is large- a resort golf cart service for

laundry facilities were available and efficient, along with complimentary detergent and softener

great location with nice porch, pool, laundry

the pool was nice and never overcrowded

location, restaurant and bar and rooms are remodeled

the pool is great and the staff are incredible for sure we'll be back soon

the laundry wasn't covered both pools are small not good for social distance.

everything you needed was there except laundry

no laundry room

loved the location. like that you could bring your pet. and the entertainment was awesome.

kitchen in the room and location

walking to the resort to do laundry

good laundry facilities

i wish room was bigger and bar stayed open later

the younger staff were really nice but the kitchen kept messing our food up

kitchen could use some more cooking items

i liked that there was a laundry room for guests, since i stayed there for two weeks

was very clean, perfect location over the bar, we were 3rd floor

i didn't go to the pool because the ocean was so incredible but walked down to it and it was very clean and

we will be sure to request the pool side when we go back

room did not have a kitchen like the one i had the previous month

laundry room air conditioning....

i was given a free room upgrade that included a kitchen and large patio which was so relaxing in the evenings

bathroom was awesome and kitchen area/ sitting area was nice

the kitchenette had silverware, cups, glasses, towels, etc

nice size kitchen with full size refrigerator

laundry facilities came in handy

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

the laundry room needs a major upgrade

their laundry facility was a little better

laundry on site which made it easy to bring home clean clothes

in rooms & in laundry room

non-smoking

there was pet hair left on our bed sheets, inside of the nightstand drawers, grease and food remains

poeple smoking outside the building

understand there are smoking rooms in the hotel, but the entire hotel smells like cannabis

i like there is a laundry facility. and vending machines for convenience

the laundry facilities were clean and easy to use, adding to the convenience of our stay

the parking lot

place was horrible, they had migrants living in the parking lot and at the destination

had to call customer service to get the wifi going. like why?

small pool

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

a simple on site restaurant and microwave in room. was great to have laundry service

the front desk staff went above and beyond helping me with change for the laundry

i had to take my used linen to front desk and then follow desk attendant into laundry room to properly discard

having a count machine for the laundry.

that the laundry facilities were not in working order.

nice room24 hour gym & laundry pleasant front desk staff comfortable room

free laundry

friendly staff and clean rooms comfortable beds, laundry room and large refrigerator

it had laundry room free of charge makes it easier on people traveling especially with children staff very

great staff, free laundry facilities,

liked being able to do our laundry there too

a fantastic continental breakfast and laundry if need be

limited parking/small parking lot.

breakfast was very good

very good parking, plenty of spaces

the detergent machine did not work in the laundry facility

location was the best part and the parking

kitchen in room. comfortable beds

i like the location that was it and the fact it was pet friendly.

ample parking

laundry service-none available

good free breakfast (eggs and meat, waffles, muffins, cereal, fruit, yogurt)

breakfast was very good as well

the orange juice that was provided in the kitchen for the breakfast was old/rotten

breakfast was terrific and location next to cracker barrel was a bonus for other meals

hot water,cold ac, good wifi, outlets worked, bed was nice, everything was clean and it smelled good, no roach

manager attentive to room service

everything except laundry staff noise!

room 134 next to laundry

front desk attendant joan was excellent and went above to accommodate an early check in for us; housekeeping

more outlets better breakfast selection better wifi connection

the paid wifi could've been better

some employees in common areas, (electricity, laundry)

it was close to the highway and i also liked that there was a laundry facility

hotel amenities, on site laundry, location is right off the interstate and free hot breakfast

they should stock laundry detergent to sell

laundry room was out of order

laundry wasn't working and wifi was slow

staff is friendly, comfortable beds, laundry on site, convenient location

24 hour coffee, front desk staff are friendly, on-site laundry

dirty carpet in hall. laundry facilities unmarked.

everything was exceptionally clean including the pool

also the laundry service was superb and cheap

rooms were bigger, water pressure, check-in, airport shuttle, geat breakfast, friendliest staff, restraunts in

great for kids

nice clean hotel. priced right, good location and loved the heated pool.

breakfast bar is outstanding, with scrambled eggs, sausage, ham and cheese croissants, hot oatmeal

staff was very good and the laundry facilities were broken but the person on duty actually did my laundry in

clean has a pool laundry and king size beds

the laundry room dryer was out of service the whole te we were here

i liked the breakfast, laundry room and ice machines

everything needed was available, bed, in room coffee, tv, internet wi-fi, laundry

the location is great near the airport and there is plenty of parking

wifi didn t work

after pulling into the parking lot for q

some sort of outdoor party was going on in the parking lot the night i was there

wifi isn t working pillows aren t clean, plus they re high, couldn t sleep due to defective

laundry location. ok

tenants that live there long term are always in your business & i used their laundry facilities to wash my

rooms were very clean, beds comfortable, staff very friendly, had a cool night vibe and bar area, the restaurant

the pool water and pool needed to be filtered a little more

no one tended the breakfast

we were happy with the possibility of doing our laundry as we have been travelling for almost 2

not the fault of the resort by any means, but couldn't take the kids to beach and defeated the purpose of a

beach toys available for kids - no need to bring your own shovel, basket or whatever :) 4 gas grills available

apartment was spacious for 2 adults and 4 kids, well-equipped and clean

a gorgeous place, with spacious rooms, kitchen, and living room, and terrace, everything with a lovely decoration

also, able to get a swim in the morning and do laundry before we left

laundry on site

laundry closed at 11:00

was helpful and it was easy to do my laundry

and bathrooms are clean, all the areas, gardens, laundry, parking lot, lobby, etc, are clean

laundry is not what you want to do when you pay a fortune for an oceanfront condo

were great kitchen fully stocked laundry in room front desk staff very accommodating beach was beautiful sugary

provides everything needed like laundry supplies, dish washer soap, all linens

place has a great starter kit for a pot of coffee, salt, pepper, dish soap & a load of laundry

wifi didn't work in our room during our intire stay...

the fact that the laundry room closed at 10pm

laundry was out of order

will stay again for that ceiling fan and in house laundry!

laundry machines were dirty

pool was heated and very enjoyable

were in room 110 directly across from the laundry room

00 for one load of laundry then $5

parking awful to many trucks taking numerous spots laundry service expensive

room was considered non-smoking but i could smell laundry fumes and people smoking in other rooms

laundry didn't work. remote virtual check-in made me uncomfortable.

the young lady that does all the laundry

a sparkling clean pool, gym, laundry (2

each hotel offers a complimentary hot breakfast, fitness room, pool, a computer station, and a laundry room

i would love to see laundry baskets to put used towels in instead of leaving them on the floor.

lots of construction in the area and neighboring parking lot

facilities to hand out to guests identifying room locations as well as location of ice machine, laundry facility

they let me check-in early and were very helpful when i inquired about the guest laundry

good sized room, pool, laundry washing facilities

to ever single led light by guests doors old out dated money eating vending machine by the laundry lots of

they have laundry machines available on site, and for being on a long trip, that was a huge convenient bonus

there was no laundry bag

modern great front desk staff close to airport convenience shuttle to airport on site parking

when i told her i had to leave before breakfast, she offered me a to-go bag

super small pool

the shuttle driver to the the hotel was very grumpy and not kind.

tub was clogged, floor not vacuumed. needs more than one laundry facility

the bar and pool were top notch and the gym was one of the best i ve seen in the area regarding

24hr airport shuttle. driver was patient when we had to set up the car seat for the baby.

the shuttle service

the location is good near the airport, nice rooms and a large swimming pool. beautiful view.

daily happy hour of 3 free drinks per person and food. also on sight laundry is a plus!

to use the laundry facilities

saving on laundry is a good idea but it would be easier with more towel bars and hooks

room on the first night was next to the laundry facilities and was noisy and i had a hard time sleeping

was placed by the laundry room so i heard a dryer or something going constantly

laundry machines were great

the pool area and lobby is well kept

i was supposed to have a spa tub in the room and there wasn’t one. it was disappointing.

staff, beautiful views, cozy furnishings, well-equipped kitchen, lovely pool and allover great experience

the microwave didn't work and the spa tub, was just a large tub with no spa.

the bed was horribly hard, wifi and tv didn t work. would never stay there again.

the pool is nice and has a private set up...

wifi not very strong

the only thing that was nice was the pool.

they still have smoking rooms, this is becoming more and more rare

easy parking too

also, i was told conflicting times for the hotel shuttle from hotel staff and that uber picked up from rsw

in close proximity to shopping and restaurants nice clean pool

pool and for pit area were great

was no parking on the premises for myself or my son and his family who were paying guests

pool is heated and has some shade to use if needed

we appreciated the facilities, such as pool, gym and basketball

the pool could be a little bigger, to small but it was nice hang out spot

grills at pool area

i loved the layout of the room, the full kitchen feature and the location of the property.

not enough handicap parking

almost forgot, they served a great breakfast too

not a lot of parking.

parking was good too

location was great and the shuttle service was super convenient. the breakfast was amazing.

and was able to do laundry

we arrived back to the hotel after a concert, there was no parking

we needed an early shuttle, plus somewhere to eat, and have a drink. bingo!!! had it all!!

staff went above and beyond for my family to get a early check in, nice, clean , and love the staff and

the pool was colder than expected, but did not detract from its enjoyability.