area unswept room paint peeling pool area dirty laundry machines not working some front desk

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days

great pool. great laundry facility. close to everything.

wifi did not work, had to call the front desk and someone did come up to help us access

didn't eat the breakfast

guest laundry facilities came in very useful, and front desk more than happy to give change for the

was nothing that could have been better except maybe an additional dryer in the guest laundry area

superb breakfast, has laundry, pool, comfy bed

possibility to wash laundry and use the pool

the laundry room wasn't working so i had to leave and find a washer

there was a guest laundry near our room and lots of noise outside our door late into the night

the laundry room was nice the main maintenance guy was nice

star are very kind and friendly, but was out in room 144 across from the laundry room and got 2 nights were

i appreciated having the laundry facilities onsite to be able to get a load done without having to leave the

i liked the perfect temperature of the pool and the laundry was convenient

the laundry facilities were dirty and unusable

$2 per load of laundry for both the wash and the dry, costing $4 to do a load of laundry

dirty laundry room

the laundry room doesn't have a change machine or laundry detergent available

it was clean laundry available

laundry room wasn t air conditioned.

pool is so so & laundry facility is sub par

laundry facilities

i was putting back some laundry soap where it belonged

so while this hotel doesn't offer any amenities like breakfast, a gym or an indoor laundry facility, it really

$5.00 per laundry load seems excessive.

laundry room needs remolding

paying so much for laundry liquid

breakfast! clean rooms! clean hotel great people pool hottub guest laundry safe area

needed more washers and dryers and the laundry room was tiny and hot.

the rooms that are large & quiet, the central location, plenty of parking, the fitness center, laundry, lobby,

very clean. has a restaurant and sports bar on site. appreciated the laundry basket in bathroom

only thing i did not like is how early the restaurant closed and the wifi was an additional charge

off area, pool music too loud for a sunday afternoon soak (leave that to the twenty-somethings down the

requested early check in, our room was ready for us. staff was friendly and helpful

equipped kitchen walk in ready clean laundry room great house keeping providing cleans towels with out question

location good, laundry facilities on site.

pool. but the washroom was locked. really??????? laundry room was amazing.

elevator, laundry room, ice, snack & drink dispensers, quiet, microwave, fridge, hairdryer, iron & ironing

plenty of parking

the included breakfast was great and a lot more choices than most other hotels at the same rate.

a good home feel and very quiet.. excellent staff and good parking.

liked that its equipped with a kitchen , it has a gym and pool

the kitchen definitely came in handle

hotel room was well stocked with a kitchennette and a good layout for someone with limited mobility

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

the pool area very small for a hotel, but everything was good

and well-equipped gym

the pool stayed open until 10 so we always went when we came back from watching sunset

the room was great. not enough laundry facilities for that size of property in florida.

room smelled musty, and dirty- like a bag of stale laundry

very nice staff, location was peaceful. gym facility was perfect

room service lady came at 9am and asked strange things like when we are going to check out

were so thin they don t provide an actual comforter, i had to go buy some throw blankets for my kids cuz it

i also like that we were able to do laundry

great wi-fi and laundry room

laundry onsite, and they give a discount to the ale house and dairy queen next door

the gym a/c did not work.

strong wifi, comfortable beds, sink and bathroom seperated,.rather cheap. worth its value.

second floor, exercise room, and laundry.

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

laundry bags that were given by the front desk kept ripping

staff was very friendly. rooms were clean. laundry facilities in the hotel was helpful.

pool area was satisfactory, but the pool could be a little larger

it needs better lighting in the parking lot

door between pool and lobby did not open readily with my room key card.

oh, breakfast was cooked fresh not warmed in a microwave

liked the breakfast, the pool, and the space in the room

location, ample parking, adequate room size/amenities, ok value

a change machine and laundry soap machine would be a nice touch, but change was available from the front desk

sheets, refrigerator and pool were clean and guest laundry facilities were very clean

and, after confirming with hotel they had working laundry facilities before we arrived, we found they could

live the laundry room on the 3rd floor

our hotel room, elevator out of order the whole time, icemaker didn't work, wash machine in the laundry

the laundry facilities were clean and easy to use, adding to the convenience of our stay

i like there is a laundry facility. and vending machines for convenience

the breakfast snack bar had a variety of good options, and the coffee was great

a lot of people smoking on the parking lot

due to some limitations, the hotel was unable to provide all the items we had requested for the kitchen area,

in rooms & in laundry room

there was pet hair left on our bed sheets, inside of the nightstand drawers, grease and food remains

non-smoking

the large groups of people hanging out in the parking lot and in the hallways

com allowed me to book what they called a studio suite with kitchenette and the website said they had one left

small pool

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

were no guest laundry services as advertised roamed all 3 floors for a working ice machine and got maybe 2 ice

bags for laundry when the guests leave, maybe water provided in the room, also outlets on both side of the

laundry room, ice machine on third floor, lights on third floor) but largely there

building older- laundry room out of order (and there was only 1 washer/dryer) and some ice machine/snack machines

was supposed to be a laundry room and there were no machines

everything except laundry staff noise!

room 134 next to laundry

more outlets better breakfast selection better wifi connection

outside pool got a little tight with so many guests

the location was excellent, free parking, the breakfast was great. the room was perfect.

it was close to the highway and i also liked that there was a laundry facility

assistance from the front desk. room location and laundry facilities were a good thing to have.

hotel amenities, on site laundry, location is right off the interstate and free hot breakfast

i didn't like the laundry facilities.

they should stock laundry detergent to sell

also the laundry service was superb and cheap

the gym was always neat and clean

every time we went to the pool to swim after 6pm all the pool towels where gone.

had 3 small kids with 2 adults

plenty of parking is available also

dirty carpet in hall. laundry facilities unmarked.

laundry wasn't working and wifi was slow

staff is friendly, comfortable beds, laundry on site, convenient location

24 hour coffee, front desk staff are friendly, on-site laundry

definitely stay again, great price, my kids loved the waffles and all the staff was super friendly very courteous

everything needed was available, bed, in room coffee, tv, internet wi-fi, laundry

staff was very good and the laundry facilities were broken but the person on duty actually did my laundry in

the laundry room dryer was out of service the whole te we were here

i liked the breakfast, laundry room and ice machines

clean has a pool laundry and king size beds

and they allowed pet inside, i couldn't sleep smoothly at night, because the person who was into the room that

wifi was practically non-existent

wifi didn t work

after pulling into the parking lot for q

i also note that there is no pool, and at night, the small parking lot is not too well lit

free laundry

it had laundry room free of charge makes it easier on people traveling especially with children staff very

great location, free parking, laundry and great free coffee in the lobby was a perk

free laundry and coffee a bonus

it had laundry , workout facility

the room should be have a small refrigerator and laundry service

room with out refrigerator, no laundry service

from front desk to valet to room service this

the pool could use some work

george in the rooftop bar was great as well

the fact that the laundry room closed at 10pm

will stay again for that ceiling fan and in house laundry!

laundry machines were dirty

laundry was out of order

for extra pillows and blanket for our kids, night manager was very rude about it, gave us 1 pillow and blanket

parking awful to many trucks taking numerous spots laundry service expensive

laundry didn't work. remote virtual check-in made me uncomfortable.

directly across the laundry facilities

i was told if i needed help there was someone doing laundry

were in room 110 directly across from the laundry room

a fantastic continental breakfast and laundry if need be

liked being able to do our laundry there too

excellent parking spots and stores and restaurants near hotel

ample parking, friendly staff, clean modern room and good breakfast

it was loud and hard to sleep had to change rooms and still could hear kids running around

laundry available and desk clerk made suggestions for eating places

nice laundry room and not a single bug during my almost 2 week stay

ice machine broken had to go to the other building to get ice and also found laundry and lounge that our building

door to parking lot you could not lock just dead bolt the fire alarm went off at 630 in morning scared us

wifi wasn't working

guest laundry

the laundry hours

tv channels and direct tv was poor coin laundry machines need updated ac unit in room did not work the

laundry available

sunday morning breakfast a bit crowded. maybe open up a meeting room for overflow.

pillows were beat up, couldn't figure out the shower or hot water. no dirty laundry bag.

laundry area could have been better

location was good and coin operated laundry

spacious room, laundry, somewhat heated pool, tiki bar

room very clean, adequate parking

a simple on site restaurant and microwave in room. was great to have laundry service

having a count machine for the laundry.

the front desk staff went above and beyond helping me with change for the laundry

that the laundry facilities were not in working order.

i had to take my used linen to front desk and then follow desk attendant into laundry room to properly discard

there was no laundry bag

desk provided an uber ride for me (hotel paid for this) immediately once we'd realized that the shuttle wasn't

close location to airport, great service on shuttle bus to rsw. room spotless.

the pool water doesn t look appealing.

the rooms, gym, breakfast, service, parking

also, no on site laundry was a bummer

noise from the elevator and i think i was by the facility laundry room

service, the view (above the pool), the housekeeping staff that came and knocked on the door when i got the

beds were comfortable, spacious room with 2 queen beds, pet friendly, clean, restaurants within walking distance

good wifi

laundry on site

hotel has a lot of imenaties, pool,work out room,free laundry and each room has a kitchen in it

the laundry room needs work

laundry and gym free to be used

the free laundry is plus for me, also the pool was nice

the hotel could not provide me with coin operated self-service laundry facilities.

laundry room available

no guest laundry.

no laundry on site

wifi would not allow video or audio chat

at least there was a laundry area, or a microwave in the room

location. laundry facility availability.

the price and location also they have laundry room on second level the staff was very polite

property is well laid out; there s enough parking to accommodate, and the rooms are easily accessible

wifi, size of the bed

i do wish there were some minimal kitchen supplies

you get a kitchen but it's completely bare

tub was clogged, floor not vacuumed. needs more than one laundry facility

bar and restaurant were an added bonus

24hr airport shuttle. driver was patient when we had to set up the car seat for the baby.

i appreciated all of them, the pool and bar were perfect

the free airport shuttle is an amazing amenity

tenants that live there long term are always in your business & i used their laundry facilities to wash my

laundry location. ok

breakfast are too simple

rooms were very clean, beds comfortable, staff very friendly, had a cool night vibe and bar area, the restaurant

went to the taki bar and the asked us for our passports and we just carry our passport when we leave the state

saving on laundry is a good idea but it would be easier with more towel bars and hooks

room on the first night was next to the laundry facilities and was noisy and i had a hard time sleeping

daily happy hour of 3 free drinks per person and food. also on sight laundry is a plus!

to use the laundry facilities

kick back, breakfast, cheap self laundry

good shuttle-service from/to the airport

accommodations, breakfast, pet friendly

not enough parking

beautiful pool: social hour; comfy bed and linens: spacious room with full kitchen

was very clean. free breakfast was decent. comfortable and quiet room.

and was able to do laundry

pool, rooms

there were no big towels near pool so that i didn't have to go all the way back to the room.

love the short complimentary shuttle to the airport and have stayed here every time we are in florida

my friend asked about the shuttle and the gal was very rude to her

their are no cameras in any of the hallways or around the building laundry room not in order breakfast way

the laundry facilities are broken

was clean, having a laundry room in the hotel was convenient,

the beds were very comfortable, there were laundry facilities right down the hall from my room and they were

laundry room was broken (staff was accommodating and tried to fix it)

the breakfast was very satisfying

due to covid there is no hot food service, we did get a bag breakfast that was loaded with food.

close to the airport and there is a shuttle service

airport shuttle

grills at pool area

good location, rooms are comfortable, plenty of parking.

parking was crowded.

also, i was told conflicting times for the hotel shuttle from hotel staff and that uber picked up from rsw

pool and for pit area were great

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding

no change for laundry. even went to front desk.

overall it was rated high. the gym and pool is a bit small very standard.

breakfast, clean rooms, relaxing pool, excellent, welcoming, and helpful staff, centralized

it looked new, and the personnel was friendly; i loved the fact that it has a pool and a small gym which is

someone who complains, and honestly, it's not a huge ordeal, but i didn't care for the free breakfast

the detergent machine did not work in the laundry facility

no kitchen equipment, room sparse, furniture basic accommodations

location was the best part and the parking

ample parking

from georgia to sw florida to find out they indeed do not do late check-ins and had to wait in a parking lot

laundry service-none available

curtains didn't close all the way letting light from the parking lot shine in

the pool was cold but there was lots of available parking

the orange juice that was provided in the kitchen for the breakfast was old/rotten

comfortable bed, good breakfast in the morning, good location.

on the third time i went myself to the staff laundry room and grabbed my own towels from staff

there were no towels in our room ! and they had no towels in laundry !

it had a nice little laundry room

was no guest laundry and i was really needing to wash my clothes

no laundry facilities.

the laundry room, i didnt have quarters so i ended up bringing eveything back

and also please provide even a small packet of laundry soap and a toothpaste

cleaner pot holders and kitchen rags

their were restaurants that were in walking distance and were a great option for traveling with kids

spacious suite, great view, pool

laundry facilities were useful

staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room,

breakfast, guest laundry, outlet mall and supermarket just across the street

suite, friendly and helpful staff, everything was very clean and we used many extras like the laundry and hot

pool and hot tub were as advertised as well

laundry facilities were available and efficient, along with complimentary detergent and softener

great location with nice porch, pool, laundry

gracious owner, fun upper deck bar with delicious casual food & entertainment

no hairdryer, bar and restaurant close early.

large areas to walk around, huge pool, restaurant on premises, very close to key west express

laundry facilities came in handy

laundry on site which made it easy to bring home clean clothes

their laundry facility was a little better

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

the laundry room needs a major upgrade

everything you needed was there except laundry

no laundry room

the laundry wasn't covered both pools are small not good for social distance.

did not use kitchenette, except for coffee

side people from family s staying there came and celebrated their birthday in pool area

walking to the resort to do laundry

good laundry facilities

the actual main hotel had the pool, bar and restaurant

large fridge and kitchen area. quiet away from street noise. great parking.

kitchen had very few utensils, no sharp knife etc but luckily brought our own

i liked that there was a laundry room for guests, since i stayed there for two weeks

we had 3 weeks a suite with a kitchenette, the suite was comfortabel with a balcony directly on the beach side

would like to give a big kudos to the pool lady angela

the pool was being worked on!

in the room there was a mini fridge, a counter with a sink, a small kitchen like table, and another table that

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

our room was very quiet even being near the elevator, laundry room and vending machines

close beach acces and nice pool

people that was there that weekend, not respectfully with the kids, they were drinking inside the pool and

the room was very comfortable, clean and provided all needed for shower and kitchen use

we also liked that the hotel had a really good free laundry room available which was a great help to us

fee is outrageous 25 self park a&25 resort fees (55/n) laundry with 1 set of machine causes other guests to

we witnessed a herd of people who must have brought every relative and their kids to the pool

the hotel is beautiful with its pool and ocean views

not enough chairs for pool area, pool area and bar closes too early.

we were happy with the possibility of doing our laundry as we have been travelling for almost 2

apartment was spacious for 2 adults and 4 kids, well-equipped and clean

undercover parking is a plus for the hot and sunny days

we like the beach,the proximity to restaurants,close to shopping and a nice pool for the kids

great pool for kids (3.6 depth in each side and large wide steps)!!!!

only thing i would recommend is that when checking in, maybe inform people if doing laundry (on floor 2) that

was charged extra fees because someone in my room was logging into wifi incorrectly

the sheets on my kids bed had stains that were suspicious. i was not happy about that.

coffee station is shut down at 930am when breakfast ends

the sheets on my kids bed had stains that were suspicious. i was not happy about that.

laundry is not what you want to do when you pay a fortune for an oceanfront condo

provides everything needed like laundry supplies, dish washer soap, all linens

place has a great starter kit for a pot of coffee, salt, pepper, dish soap & a load of laundry

were great kitchen fully stocked laundry in room front desk staff very accommodating beach was beautiful sugary

the pool and hot tub were super nice

staff was amazing, from check in to needed help with the laundry and checking out

wanted to do laundry but you had download an app to pay. so i wasn't about to do all that.

left our laundry bag

love staying here, great location, clean, comfortable, and nice pool.

staff, clean room, pool, breakfast and coffee

love the spaciouness of the rooms and having laundry is amazing, and the pool area and landscaping is top notch

golf course and private island damaged from hurricane but they are doing great job repairing

on screened in porch and get alarmed at loud screeching from tires screeching on slick floors in parking garage

the pool and lazy river was exceptionally fun

everything to spend quality time with your kids or by yourself

laundry machines were great

safety handle was only on oneside of the deep spa tub

great views of the area, can even see dolphins from the balcony! pool and hot tub are great!

criticism i would have is that the kitchen could use a few more items like a couple pieces of tupperware for

the pool area and lobby is well kept

was not great, drinks over priced and not good, restaurant was closed the entire time of stay, spa was closed,

the facilities and amenities exceeded our expectations, especially for the kids, making the experience even

water park was great

all of the ammenties are great. love all the pools and boat to island.

i didn t realize there was a gym until the day i left, but that is more on me for not asking when i couldn

of breakfast was good and lots of variety to choose from

the breakfast was really good

clean, pet friendly and new. would stay here again.

modern room with full kitchen.

group from miami (20 including kids) took the entire pool and bbq area for 10+ hours blasting loud cuban music

has laundry facilities

laundry closed early 9pm

did not like the outdated laundry room, and not enough washer & dryer for the customer that stay there, very

access to a laundry, great restaurant next door

no laundry room

kept laundry machines occupied every day, only one working dryer, would be nice if housekeeping could

swimming pool and grounds clean and comfortable to relax in chairs and lounges on property

the salt water pool was amazing

the room had a full size refrigerator and a stove, with kitchen

the grounds are great, a pool, family area and dock for watching beautiful sunrises over the river

host thought everything you could need in the kitchen to prepare food

parking is good away from traffic, and close to stores

the kitchen area was well stocked

the room was spotless and the kitchen was well stocked

parking is nice because it's right at your door step

felt crowded, the room was recently renovated and looked very cute, we used the kitchen and the laundry in the

we didn t need it but couldn t find a laundry facility as our unit type didn t have one

the room was made up mid-afternoon. the laundry facilities were too far

have to walk to the resort next door to do laundry

no laundry room had to go to another location to do laundry