the pool needed to be cleaned

no room service

some renovations to windows and carpet are needed after hurricane irma.

the gym was close 1 day because water from a storm flooded it

tiki bar nearby

the website says laundry on site but when i looked around for it i couldn't find it and there was no explanation

near bar that has on weekends has live performers

the beds were comfortable, the entire hotel was very clean, and my kids enjoyed the heated pool

they set up a cash bar in the evening in the lobby

everything! very welcoming. nice staff. pool was awesome. rooms were good

parking lot is well

non smoking room smelled of cigarette smoke

the only thing that was nice was the pool.

wifi never worked the cell signal never worked it was like being in an underground bunker the

when you sat on it it made a loud metal crunch there was no pool open to use, when we arrived there was 3 men

no laundry detergent or anything like that is provided, so i had to go run an errand to buy some

manager gave detergent so i can do laundry

pool area was not well managed with signs indicating that the pool and spa were closed

good for kids, swimming pool is big, plus there is a nice jacuzzi, bbq area, billiard table by the pool and

the pool area is always pristine, you can tell that the staff puts allot of pride into their work

they let me check-in early and were very helpful when i inquired about the guest laundry

they have laundry machines available on site, and for being on a long trip, that was a huge convenient bonus

good sized room, pool, laundry washing facilities

had laundry facilities however they weren't able to give me $5

facilities to hand out to guests identifying room locations as well as location of ice machine, laundry facility

each hotel offers a complimentary hot breakfast, fitness room, pool, a computer station, and a laundry room

the young lady that does all the laundry

a sparkling clean pool, gym, laundry (2

i would love to see laundry baskets to put used towels in instead of leaving them on the floor.

only one entrance and exit in parking lot

guest laundry was a huge plus and outdoor seating areas were nice to decompress after a long day

and bathrooms are clean, all the areas, gardens, laundry, parking lot, lobby, etc, are clean

laundry on site

also, able to get a swim in the morning and do laundry before we left

laundry closed at 11:00

hot water,cold ac, good wifi, outlets worked, bed was nice, everything was clean and it smelled good, no roach

manager attentive to room service

i like the idea that laundry room was open all nite a little dirty but other wise all good..

room very clean and comfortable laundry available (2,50$) good standard continental breakfast

they even had a laundry room on the same floor, a microwave, and a fridge

room was near the elevator and the laundry room

guest laundry available

00 load of laundry

laundry facilities were excellent

very inexpensive laundry facilities, safe area and parking lot, sheriff's patrol on regular basis, convenient

bed comfortable, pool looked nice and air was cold

it was clean everything worked in the room ac,tv, microwave and wifi

and someone went into our laundry in dryer

laundry facility is small. one washer and dryer not enough for the size of hotel.

the pool was dirty, the laundry room was filthy, the machines were sticky from laundry detergent

kids in room above

it doesn't hurt that cracker barrel is adjoining the parking lot

laundry room only had 2 washers and dryers reasonably priced but could get busy and you might have

lounge chairs by the pool, and at least 2 chairs in laundry room

are homeless people living in the stairwell by the laundry room, every time my wife or i would go outside they

location and breakfast were great. staff were awesome. liked having laundry room.

to find an employee to ask for dry towels one day i had to use my own money to dry towels in the laundry

the laundry room only has one working dryer

kitchen in room. excellent coffee and tea in lobby. gym. laundry facilities. comfortable bed.

hotel with self parking, laundry

kitchenette drawers would not stay closed shower curtain too short water not contained water

bring food they have no breakfast but have a kitchen in your room

very clean and comfortable. excellent breakfast.

gym smells pretty bad

not anyone s fault. pool was down. needed a new motor.

bed was very comfortable and free breakfast was great. free wifi is an added bonus.

pool could have been bigger.

would like to have seen more luggage carts available and a machine to purchase laundry detergent in the laundry

loved everything from the check in to the pool food even the laundry facilities

the breakfast was excellent!

parking was a bit difficult with kids and unloading

breakfast was superlative and unexpected.

put me in a room sink was leaking and then charged me for laundry because i cleaned up the leak with their towels

1 small bar of soap in room when i arrived and few towels

the bar advertised was closed for good

work, there were ants in the room, cigarette holes in the sheets and stains, only one small bar of soap, towels

room was a decent size. laundry was useful.

a drink and roaches literally scattered everywhere so had to take all my belongings to a local laundry mat so

guest laundry area was nice and clean

morning the maid came knocking on the door yelling room service and even after we told her we didn t need

pet area in the back is very small and several guests had not cleaned up after their own

the 2nd room was ok except for alot of small flies in the kitchen area

had a kitchen

large room with kitchen but stove didn't work

the bed and kitchen

deals going down in parking lot hair dryer didnt work or the plug

convenient, kitchen, comfortable bed.

the secluded pool is great

pool area with lots of plants. like a tropical paradise.

the pool was very clean and surrounded by a lush tropical garden

the pool was clean and warm everyday

no change for laundry. even went to front desk.

were not lounge chairs by the pool and i had to ask if there were umbrellas for the tables

i think the breakfast should have more variety of bread (only bagel) and fruit (only banana)

the cleanliness and great breakfast....

rooms were booked so we had to go to a king with pullout bed which wasn t ideal for two teen kids

location, bed not bad, was able to do laundry, big room, tv channels were great

too many shady characters hanging around the parking lot.

bedding old, thin. door & walls pretty thin. awful smell, despite being a non smoking room.

the room smell like cigarette smoking. and the hotel gave me a hassle on my checkout date.

the blanket on the bed had burn holes in it and it was a non smoking room

kept laundry machines occupied every day, only one working dryer, would be nice if housekeeping could

the room had a full size refrigerator and a stove, with kitchen

swimming pool and grounds clean and comfortable to relax in chairs and lounges on property

fishing rods to use off the docks, beautiful swimming pool area, tiki hut and gas grills, parking for large

was close to the entertainment we wanted ; it has a nice pool; and was comfortable

location. laundry facility availability.

at least there was a laundry area, or a microwave in the room

the price and location also they have laundry room on second level the staff was very polite

also the pool was freezing cold and the bottom of the pool was dirty

the pool and outside landscape

also, no on site laundry was a bummer

noise from the elevator and i think i was by the facility laundry room

the pool is well maintained and warm, so relaxing

view was amazing, the staff was second to none and the morning breakfast was elite- the restaurant staff was so

kids pounding on door all night. no water in shower

the kitchen area was well stocked

being pet friendly was an added bonus

nice little spot with the water at the back, adequate kitchen, nice bed.

parking is good away from traffic, and close to stores

easy parking close to shops and restaurants of matlache

not have hot breakfast, i needed to wash laundry and were not able to provide 4

comfortable beds & pillows,,, clean room ,, very good breakfast with lots of choices,,, very nice staff ,

the room had ants. the breakfast was not good on sunday.

check in went good they were able to get us early check in

the breakfast was great and the service is great

ice machine broken had to go to the other building to get ice and also found laundry and lounge that our building

nice laundry room and not a single bug during my almost 2 week stay

laundry available and desk clerk made suggestions for eating places

in the room, can t connect to wifi and the data connection also very poor

could use a couple more umbrellas for the pool tables.

no laundry on site

no guest laundry.

the hotel could not provide me with coin operated self-service laundry facilities.

laundry room available

parking lot too dark and needs better lighting on the side near the trees

the laundry hours

guest laundry

tv channels and direct tv was poor coin laundry machines need updated ac unit in room did not work the

laundry available

breakfast i was overrun by people with little kids thinking it s ok for the kids to wander around etc

spacious room, laundry, somewhat heated pool, tiki bar

laundry area could have been better

pillows were beat up, couldn't figure out the shower or hot water. no dirty laundry bag.

location was good and coin operated laundry

poor wifi rooms are showing their age curtains let in light all night no drawers for clothes and limited

the laundry room, i didnt have quarters so i ended up bringing eveything back

and also please provide even a small packet of laundry soap and a toothpaste

i had a kitchen in the room and was able prepare my own meals, but it was not the expected experience

- the hotel is pet-friendly

nice location, excellent view, clean, restaurants nearby, gym,etc