laundry facilities

parking surly desk staff disgusting hallway carpets coffee at breakfast luke warm at best wifi very slow to

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

great proximity to the places i needed to go. easy safe parking for my vehicle

airport shuttle available

parking was tight

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

the price for breakfast included, the beautiful and clean room was fair

like the location when you drove out of the parking lot you had to travel to the next town i and try and make

nice hotel, good breakfast. has a peloton bike in the gym!

cookies at check in were a big win with the kids

need nicer towels or use better smelling laundry detergent

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

the hotel has laundry facilities, which is very convenient for a long-term stay

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

dryers in the laundry room could only be set for 6 minutes at a time, you have to keep inserting quarters to

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200

convenient shuttle service, laundry room in the hotel, 24hr burger king next door.

staff, breakfast, laundry machines, location, shopping, food

there s an iron & ironing board in the room & a guest laundry if you require one

laundry machines are out of service

the breakfast and the staff was friendly

room was a good size enough room for the 5 of us 2 adults and 3 kids

and not when i'm leaning over a still frozen bathtub after having just come back from the gym

to much young kids being

there were no laundry facilities.

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

nice bed. good wifi

free wifi and comfortable bed-

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

checking location in basement behind building hard to find & parking on driveway .

only had on street parking, the room was a little tight, but in a pinch i probably would stay there

parking issues all across the board

silent room, heated + fast wifi, 24h reception

they also have self service laundry, that unfortunately has been broken at the moment we needed it, but it was

i like the gym laundry area and the staff.

desk didn't have quarters for the laundry room, had to walk to the gaa station

hotel had everything you need, comfortable bed, the room was very clean, it has a gym, laundry room, you can

gym, laundry, staff

a laundry service would also be a plus for the guests, as well as vending machines for each floor

there was no laundry on site which was very inconvenient

no laundry

no microwave available or laundry service which is what i looked for when booking

we arrived after midy with 2 kids 4 and 6 years old we want to have a quick check in

the laundry

the bar close at 11:15pm on the weekend. shot out to carmen!!best bartender ever!!

gym, and breakfast room was spacious and well laid out

24/7 access to a gym that also had a sauna

they provided toothbrushes, toothpaste, shaving cream, deodrant, etc same can be said of the bar and restaurant

friendly staffs. breakfast is good. laundry available is important

location great. very clean. self-service laundry fabulous.

breakfast, guest laundry facility, clean rooms, friendly and courteous staff.

laundry and distance to jfk

fast room service

room service for breakfast was excellent and well presented

the spa was great and the late

my friend and i didn t use the gym or pool this trip but it s always wonderful

the gym is severely out dated!! no tv work as well.

room service was very good and super quick

just the location and laundry

the scale in the gym is outdated

of service, excellence in all staff, helpfulness of housekeeping and desk staff, location,free parking- everything

and the b inherit pool & jacuzzi was our favourite part

room service was prompt, the room was clean, there were plenty of towels.

only negatives is there was no change machine for laundry and the machines took quarters

the swimming pool for the kids and the location was great!

would be nice to have an arcade for the kids :)

there was a lot of counter space in the kitchen area

i enjoyed my sent me & my kids n husband we had a good time

breakfast could be better!

breakfast was not outstanding . location was however ideal

i forgot to get breakfast.

this hotel provides grab-and-go breakfast (paid service) and i ate it for lunch at the central park

we didn't try the breakfast

sent in laundry but the office didn't turn it back after two business days

room service for luggage gentleman on duty was extremely helpful front desk happy and

took a walk around the casino and checked out the sports bar which has an enormous tv for all the games

lack of restaurant and room service

am grateful that the parking was free

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

the gym equipment is old and outdated need dumbells

breakfast was fine and the location was ok as well.

wifi dident connect but then they helped us and wa a fixed in no time !

breakfast is standard as you d get in a best western or holiday inn express

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

it was clean comfortable and great atmosphere the breakfast was decent and i had a gym to work out in my fiance

great breakfast. excellent beds and clean room

the gym is fair suitable if you mainly use a treadmill

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

property has a few issuses like there is a guest laundry but it does not function

the washing machines in the guest laundry could /should have been cleaned

the breakfast plentiful and decent. there are laundry facilities on site.

but: pool didn t have towels lobby didn t have a laundry soap for sale

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

using the laundry facilities was not easy as it had to be done via an app.

laundry room had more than half of the machines needing repair.

to do laundry however, couldn t because the washing machine had mold all around the rubber

they had a laundry room with coin-operated washer and dryer, i felt that was very

it was found in a laundry chute wrapped in a towel

no hot pool. laundry was out of service. one of the elevators wasn t working

went smoothly, and the bed were comfortable, hot breakfast overall

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

easy to find the hotel and there is a large parking lot in the back

i loved the small gym it was good to use some equipment again

entire hotel smelled of fabuloso , when we arrive there was pee on the toilet seat we had to call room service

breakfast not included despite silver elite ihg membership.

it s expensive, the pool is dirty and the laundry room

(if i m correct) sad that you can t do laundry on the

i smelled something in the self laundry room.

laundry room out of order ( necessary for us as a family of 4 with an infant )

the daily housekeeping service. on site laundry facility.

there's not much to do in the hotel when you have kids.

restaurant and bar staff were very friendly and helpful good bed pantry area had plenty of snacks and

was very friendly, the room was big enough for me and 3 kids

there is a modest pool and gym, which is nothing fancy but not bad

also, bar closed at 10:00 pm so it was a bummer as we needed that spot for our family to gather all

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

the only flaw we found was the pool tile is dangerously slippery!

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

the gym was available for free

everything! breakfast is amazing, really clean and the staff is excellent !!

only thing we didn't like is that they don't have room service, but it's understandable because it's not a resort

they have a 24hr laundry room

the gym was clean and efficient

to notifying the front desk for room service

this hotel was beautiful. the kids were very comfortable in the beds.

the bar besides it.

location, free parking

great location. convenient parking. friendly staff

parking lot was very tight

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

the wifi doesn t work sometimes so it s hard to work on things online

you have acess to a small gym in the hotel across the street

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

safety bar needed on the shower wall, not just in the tub

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

amenities like wifi and the tv and coffee maker were

the restaurant and the bar! also they don t have a laundry room!

there no laundry

woman with short blonde hair and hoop earrings) she was very gracious and the fact that it was pet-friendly

the facility was pet friendly

needed to have regular room service 24hr.

quiet area. laundry room. clean room! fridge and microwave. hot water.

parking laundry service staff

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

kitchen laundry

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

my bed had pet hair and other strings of hair that was not mine

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

location to citi field/subway. no pet fee.

no gym , no microwave

had to be at the airport at 5:30am but shuttle service didn't start until 6am

sadly they don't have laundry service

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

was a free breakfast and small gym available

wifi kept cutting off so we couldnt even watch tv

they have parking if you need it; gym equipment fine if you need a workout, continental breakfast is nice; good

clean, location, room service, restaurant in the building, parking, kind staff

wifi is pretty bad, as it's constantly losing the signal, and requires an obnoxious re-log-in

a lot of parking space, clean room, comfortable bed

needs a gym.

staff was great as was the lobby bar and free breakfast also very convenient walking distance to roslyn village

i took the free shuttle bus to laguardia airport ,the driver ,sammy is very nice also

comfortable rooms and rooftop bar and 24h gym

the roof bar is also great

2nd day restaurant on 12 floor bar female bartender gave poor service

gym is great and the terrace with the view

liked that i wasn t disturb by room service every 30 minutes

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by

free frozen breakfast late check out location

was in poor condition room was not clean up or change sheets next day after requesting front desk room service

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

free wifi spotty and quite slow, sometimes unable to connect to internet even after wifi

early check in

housecleaning didn't wait til we were out of room, wifi internet wasn't working at all

limited connectivity for wifi. no breakfast