environment, multi-cultural and multi-ethic, very inviting area to sit and have coffee, do laundry or just hang

close to the train, the laundry, the restaurants

i would have preferred daily laundry service in terms of room cleaning and a bit more work space for me as a

room was on the 8th floor right next to the laundry, and the mashines in there were very loud and ran 24/7

parking, microwave or fridge in room, laundry service, breakfast or room service, lounge area always closed,

no breakfast or laundry services on-premises

wifi ok

walls are thin and room next to us had loud kids

wifi which was a big factor because we were on a business trip

for the price its a bargain for a family with 3 young kids

no laundry on premises

it was close to a laundrymatt which is amazing to wash close toward my next trip

wifi can be better

pet friendly

wifi does not work in the room, could not figure out how to open the window as the air in the room

the laundry, free, was a very good resource, too

room was spacious, the halls smelled like clean laundry, and the kitchenette was a surprise

very clean bed linen and free laundry facilities - awesome

laundry room was not clean. also washer and dryer are not clean.

there is a gym providing all the equipment for a good workout and laundry with free washing facilities

the use of laundry was also a must since it solved a lot for us since there was no laundry extremely close

on-site laundry was super convenient

i used the laundry which was great, too, because we had been on the road for over a week

loved having a kitchen, breakfast, and access to laundry

the wifi did not connect

no laundry mat

new, clean, and overall is good state (building, room amenities) comfortable beds well equipped gym 10 minute

didn't like that we came there for our anniversary and we were only able to connect to the wifi for the first

property with gym, breakfast, pool, rooftop view of manhattan, trains close by and friendly

requested to have pink rose petals on the bed and i got an email confirmation stating that the request could be

was there 12 days could not get change to use laundry for 8 days

were available and helpful, room service was helpful and pretty quick

room service did not clean our room the second day and the other members of our party couldn't get

of the best things is that they do have parking

no one cleaned our room we stayed 3 nights there and we even left to go out and came back to no room service

they need to switch back to the other laundry service

the complementary laundry service

we had laundry done and asked to pay cash, the guy umm and arrhed over this and advised we would need

no laundry mat.

free laundry for gym clothes, healthy menu options, motivational sayings on the walls, videos on how to

we loved the location, value for money, laundry facilities

the guest laundry room

i sent clothes our for laundry and they didn't return it on time so i had to leave without 2 blazers that i

laundry facilities

is nice we stayed for a day, the mirror lifts which i notice at the end was cool, and the laundry mat cool too

there was no pool, no refrigerator and microwave, no fitness center or laundry facility

is there laundry on site

we used the laundry service twice

there was no fridge in the room, no laundry machines in the hotel

laundry service was too expensive, ended up buying new clothes for a cheaper price.

boxes everywhere and furniture stacked up high, not to mention 2 large wheeled bins full of dirty laundry

laundry bag - really annoying

- no breakfast, no coffee, no bar, no concieege, no local knowledge of supporting services (laundry,, etc), no

pressure in the showers wasn t great, you had to pay to use the safe, and laundry prices were steep compared

we booked this hotel for the laundry and pool, upon arriving was told the pool is shut for renovations; not

the room was a little dusty and the sheets didn t smell laundry fresh

the room service menu was very limited but what we did order was delicious.

the bar could have had longer hours.

would have been good if the gym had a shower to use for late checkouts

we needed a glass of milk for the kids and they charged us 6 usd for it, i thought it was a bit cheap and

microwave in room, nor in lobby, no laundry on weekends, no cleaning for guests there over 1 night, amenities

a lot of standard services are missing : no laundry bag, no vanity set, no city map at the reception

desk worker at night was so kind and helpful had great breakfast and snacks all day my cards got hacked the day

breakfast options

even had a great working space, the gym was clean and well equipped and booking time in was easy, breakfast

covid-19 (used to be even better before with smoothies and waffle), and even was able to wash my laundry

they advertise laundry which they no longer offer it is valet laundry only, which is very costly

we were told there wasn t a laundry when it is listed in the details for the

staff helped me with directions, subway information, and even called around to locate an opened laundry mat

like where the hotel is situated and the gym is great

no laundry or dry cleaning no restaurant in the lobby

no laundry service in the hotel and the laundry service that reception gave didnt do small batch

thin sheets for the bed, and had to ask for a duvet which the staff member gave us because the laundry wasn

no laundry, restaurant needs to be open all day with a drink menu.

the wifi also wasn t very

the does not have a laundry room. the nearest laundromat is far.

breakfast wasn’t included in the price.

one of the peleton bikes at gym never worked for the full 13 days we were there, despite reporting it

eded

ry) late check out

also we wanted to do laundry but there was no laundry services for guests

in rooms; not enough dressers; more hooks needed in bathroom for towels; and there is no laundry

we searched the room, bathroom, and laundry area, but we could not find it

lack of laundry service

lovely staff - elton was great at check-in and gave us an early check in

the fact that the hotel gives us credit (destination fee value) in laundry and at the hotel bar, is amazing

some unusual perks like a daily laundry and bar credit

moxy offers credits for f&b and laundry which was a surprise to me

used credit for the bar also are given a credit for laundry but didn t use that

confusing to have to pay double for the laundry service on sunday

also recommend to go to marthas cleaners which is like two blocks away if you need to get your laundry done

of space in the rooms, very comfortable beds and bedding, updated facilities, good amenities with room

wifi quality is not consistent.

loved that it had a little kitchenette

you name your hotel after a pet, i'm going to go there just because

not having access to in house laundry services

is a store right at the entrance to the nearest subway, a costco about 12 blocks away, and a laundry service

the standard american breakfast was very good, 3-4 minutes to the nearest 2 subway stations, a laundry and a

the facility was very clean and comfortable. the bathroom was awesome. the gym was very nice.

the breakfast became boring from the second day. good to play with different breakfast menu.

breakfast is good

really nice hotel,only minus was bad wifi connection

breakfast is served between 730 and 10 in the lower lobby

everyone was very nice and breakfast was great.

rooms where nice. location good. wifi good.

further, the accomodation is still new and lacks a range of amenities including laundry or room service

also, pet fee was really steep

i like having room service and a restaurant/bar onsight

there is also a bar so it could get a bit rowdy at times and kids can only swim before

pool area was nice on a really lovely day, though it’s pretty restrictive for families - kids only allowed

the rooms were very spacious especially for hotels in ny

the service from the front desk to the restaurants and the room service were impeccable

room service menu is very pricey for what it is.

the spa also isn t that great, no sauna or steam

concession and restroom improvement adjacent to the pool and specific hot tub addition

we were infront of the laundry but it was still an awesome sky view

was not the best in terms of explaining amenities and providing price of breakfast, laundry, etc

you have the subway entrance just 2 block away, a big 24/7 laundry place just in front of it, and some good

under the laundry/maid s room across from the

laundry service a bit expensive

excellent in house coffee bar and really nice food options also available in buzzy but comfortable lounge/bar

also room service was super fast, ordered fries and 2 beers and literally in 10 minutes we had a knock

the wifi worked well and the coffee and snacks in the room were really nice

the fridge - i stayed almost a whole week and it did feel very much like a tiny apartment, great room service

ambiance, coffee stand, bar and restaurant.

is just a suggestion that it might be a good idea to offer paid laundry facilities for families staying longer

the breakfast area was in the cellar and was connected to service rooms and laundry cupboards

exceptional room with sitting room and kitchen

to subway, nice size room with kitchen, but no microwave

we had a kitchenette but no plates or silverware

the use of pool is limited to the day you check in. ideally guests could use pre check out too.

the rooftop , the pool.

i was told it was towards the pool, wifi, and facilities

gym could be better. elevators very slow.

rooms were modern and the gym was very handy also

tepid coffee from room service, but they did refund my coffee order.

one midnight, my kids happened to notice some noise from the adjacent room

perfect service!! room service so fast, door mans just wonderful!

but she was the only one who let the team down everyone else from room service to bar tender were delightful

room service breakfast was amazing and not insanely overpriced, and the windows and view from our

laundry service was excellent

all the services are pricey, including the pool, laundry, etc.

our ambassador peter was great, very friendly and helpful

and pet-friendly to boot

faster wifi should be free with any stay 2 nites or longer

hotel is close to restaurants, laundry mats, bars, main shopping/culture of nyc chinatown and lower eastside

breakfast was simple but very

and bedding comfortable good bathrooms with great shower good wifi heating / air conditioning

wifi was spotty at best, would work only sometimes

convenience and breakfast

very quiet clean modern hotel with facilities like free laundry and shuttle

very spacious room and everything required for a 1 week stay, including free laundry facilities shuttle service

computer work station, gym, laundry

good complimentary coffee and sweets to start a day, self laundry facilities

though we paid for junior suite, they gave us a various small room on the basement next to the laundry room

the most annoying thing was that the laundry chute was right outside my room and seemed to be getting used

laundry facility not available

there was purified water for refilling water bottles in the gym and a free breakfast

sized room, reliable wifi, room as described, not much noise, and all staff were helpful

breakfast was poor - my kids couldn't find any options

are nice but small (but that s new york), good location, nice bar and food in restaurant is good (if not very

on check-in there was a large queue of people so the staff from the bar came round to offer complimentary drinks

amazing service, amazing bar and restaurant, rooms were awesome!

liked the choice of the restaurant or bar for breakfast and the cocktails in the evening were appreciated

they also have a coffee and tea bar in the morning

just one street to the left there is cheap and comfortable laundry (simple self service) just nearby fire

mold, mildew and two huge bins of dirty laundry right by the door

on the same street, there's a good laundromat called grandma's laundromat where you can do your laundry very

coffe and water for free, fast wifi

was very clean and room service was exceptional

location, very comfortable beds, day-to-day laundry service, fast wi-fi, good personnel

i wish there was a coin operated laundry facility at this venue

no laundry room

but this is the tip of the iceberg, there was dirty laundry (i attach a photo)

laundry bag was not replaced by housekeeping

very close to subway and laundry and supermarkets

there was an issue of a fancy yellow diamond missing from my ring after it was sent down to the laundry

lots of services like laundry, nail salon, barbers & dry bar

( mother daughter) small but adequate gym

there is a gym

breakfast was amazing. room was clean and staff were friendly and accommodating.

bed could have been a bit bigger (if you travel with kids and would like to book a single room), and you could

no room service. water from the downstairs bar was expensive

there was no wifi and when we called there was no real resolution wifi in our room

was incredibly spacious, with large, comfortable beds an important factor when traveling with kids

we needed to order pizza for the kids and had challenges using our phone and the receptionist offered to do it

the kitchen was understaffed and the little staff that was there seemed lost and confused

edie on the entrance was so friendly and made the impression of the hotel even better, our kids so loved him

i went down to the bar after it was closing, the consierge brought a glass of wine to my room

the gym was also great, never crowded and with all the equipment i needed