the bed was very comfortable. breakfast was more then i expected. staff was very nice!!

fitness center

very clean, quiet and location and breakfast was fantastic!

great staff, room cleanliness, breakfast

beds comfy, good breakfast.

the pool hours and the breakfast selection.

and the free breakfast the next morning was very good

not a huge breakfast selection, beds are comfortable, pool is small and has very short hours.

no hot breakfast

wish the pool was warmer

price. smoking rooms available

the non-smoking room smelled a bit like smoke, especially when the air conditioner was on.

i requested and paid for non smoking room

breakfast fell short

the breakfast was very minimal unlike other chpice properties,

she offered to clean the room but she was doing everything else like the laundry, checking people in, cleaning

clean rooms comfortable beds laundry

pool was closed

hate the pool wasn't open

the pool was a disappointment.

are no non-smoking rooms available at this motel

make sure you book non smoking if you want a non smoking room, i forgot

room smelled of cigarettes (or whatever else) even though it was non-smoking

wifi didn't work.

i also understand that i had a smoking room which we needed

we had to get a laundry person to assist us

t say anything about the wifi, breakfast etc

it was memorial day weekend...no swimming pool. very poor planning. very disappointed

for the night but they charged me a non refundable pet fee of $75

pool facilities looked adequate but pool was under repair

put me next to equipment room and across from laundry when hotel was not

the laundry room could be a little bit cleaner but i am not complaining

they need a laundry room for every floor

at all the pillows were worn out flat this hotel need to do some major upgrades and besides the laundry room

perfect to get the baby to sleep in a quiet dark bedroom while my other kids watched tv

was near lots of noisy areas such as the laundry room

i didn't like the way they did breakfast. they didn't have really anything a child would eat

people at the front desk were so nice, room was clean, great pool and an awesome continental breakfast

breakfast, bed, how nice the bathroom and soaps were, the staff where really kind, and it made a

minimal parking.

people outside in parking lot drinking alcohol

didn't go for breakfast cause i didn't know the location and the staff didn't say anything about it

i don t know about the breakfast i didn t have any

to much going on in the parking lot

they had coffee in morning but not have any breakfast

i wished there was a quest laundry

room was not far from the laundry room on the first floor, so it was a lot of back and forth noise

room was right across from the laundry room so, we was not able to sleep in with all the noise and yelling down

traveled with a pet (dog) and staff accommodated a switch from fourth floor to a first floor room, making it

breakfast was very good and well prepared and staff was friendly and helpful

woke up to my room flooded from the room next-door three days in a row i woke up to all my clean laundry and

location closed the pool and laundry room most of the rooms are filled by tenants who are staying long term

i didn't even know they served breakfast.

location was close to what we needed great price pet friendly

breakfast was good.

is a swimming pool

the restaurant was closed, but the bar was open and had a limited menu that was very delicious

720 pm order room service because the kids wanted to hoping the restaurant is the one saving grace

it was a nice atmosphere. kids loved it.

pet friendly, good breakfast

loved the breakfast and it was good that they had laundry facilities

laundry facilities

paying for laundry

breakfast could have been a little better

friendly, clean, spacious, good breakfast

as for the laundry area, although i did not use it, but i went there for the ice machine, i think that room

it did have wifi and internet accessibility

convenience of parking right outside the room

the wifi was not secure

staff was nice and when i asked for room service for the room to be cleaned it was done i enjoyed my stay

didn t have any plastic laundry bags

i enjoyed my stay. i just pool was a little warmer to get into.

perfect, free parking, free wifi, rooms with balcony, ease of checking in and 12 noon check out

staff friendly. a lot of parking. the mall and endless restaurants near by. perfect location.

pool room was out of towels

laundry service, fitness center, snacks and drinks available 24/7

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

suit was fully equipped with all kitchen appliances like a regular apartment

there were renovations being done so the pool was inaccessible.

traveling with kids it's nice to be able to cook

everything including the pool and laundry room.

spacious room, laundry area, and good location

staff very nice ...good location ....perfect fit laundry room big plus

we could hear every door shut and the laundry room 4 rooms down the whole time

laundry roomcost a little to much.

no coffee maker there were homeless people hanging out in the parking lot around our cars

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink

the front door within 25 feet of the entrance and i'm allergic to it plus people grilling in the parking lot

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

last but not least there was a wig that was in the parking lot of the hotel for 4 days

it was clean, breakfast was good and the dinner they provided on property was good as well

the breakfast and breakfast staff was very welcoming

clean, breakfast was delicious and great variety. check in was quick and easy

lots of parking

very clean room and facilities gym is tiny but has machines

also love the fact that it had a laundry facility for the guests

swimming pool was closed for a reason i don t know

the smell in the room smells like a gym

staff, we were allowed to early check in & we got a 1st floor room. that was helpful.

room, gym, dining area and hotel as a whole was very clean and orderly

not enough people in housekeeping to get the laundry cleaned and back on the beds

also the free shuttle service to nearby shopping mall was a bonus we took advantage of for my mom

really well to much chlorine in the pool but it still didn t stop us from getting in overall it was

the bar and kitchen were very nice. i liked the pool and hot tub too!

restaurant and bar onsite.

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

was great except for one of the curtains wouldn't close all the way and the parking lot street light came through

enough food for breakfast.

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

the breakfast bar was empty food was cold and biscuits was hard ..

on top of that the room, laundry, and even parking was perfect

didn't have laundry powder available to purchase for their laundry machines

hallways are kinda dark and outdated. parking lot fills up quick!

and the wifi did not work

nice hot breakfast and seating area

used the laundry

bed was hard and the room was next to the laundry room, noisy!!

our room was directly across hall from laundry!!!

laundry room venting machine had thing in wrong slots still after three day being told

wifi was not really working. kept getting kicked offline.

breakfast was fast, tasty and plentiful though limited. good value!!!

its basic but comfy, has an ok gym and most staff are friendly and helpful

breakfast was good, room and hallways wwere clean

the staff was super friendly. great breakfast.

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

free laundry, friendly staff

charge for supplies and food near laundry area

staff was friendly room was clean free laundry was great food pantry was stocked

comfy beds, soft thick white towels and free coffee and free laundry

my accommodations the ability to do laundry the location and the staff .

it needs a fan in the laundry room! super hot in there when doing clothes.

needed laundry bag in room.

laundry equipment needs to be updated

an inside/outside coverage with ample seating and towels with a nice sized fitness room and guest laundry next

onsite laundry facility

staff were somewhat loud in my hallway since my room was next to the laundry room and upper floor customer was

and i feel like there should be a coin machine and small laundry soap/fabric softener/bleaches vending with

wifi didn't want to work either

nothing at all to complain about. oh the pool was closed. but no big deal.

she worked diligently with me to get an early check in, during a concert weekend

good location and glad to have laundry on site.

our room was right next to the laundry room so we heard washers and dryers a good bit

hotel has a fitness center and laundry available

and it's one of the very few hotels that still has breakfast

missed breakfast

love the fact they had an indoor pool

is clean exceeding its star level, gym equipment are new, location is convenient that shopping center is next

gym equipment was broken

took the time to make sure we knew everything we needed to know about the hotel, including the pool hours,

very clean nicely appointed good breakfast staff easy to deal with

therefore, i am requesting that our laundry services at the hotel be provided free of charge

there is also a laundry room for guests staying long enough to need it

the location of the gym was not good

pet friendly (only $25 cleaning fee, which is better than most places), very nice staff.

the wifi wasn't the best. ended up having to use my hotspot.

services and niceties such as corkscrew availability, free water and bottled water, and guest laundry were a

free laundry facilities

gym, pool and all other amenities are so good

like everything but the parking, i think the work trucks and 18 wheelers should park on the

the friendly staff and open pool

the laundry room to hot

really and i most certainly didn't like the fact that when i went down to do my laundry that was about 10 police

linen smelled like dirty laundry

is a stove but there is no kitchenware

staff - great location - all extended stay hotels should not say breakfast served

spotted just down from our room there was a laundry with washer and dryers large too

there was only 1 guest laundry facility in the whole building of 5 floors

room was close to ice machine, elevator and laundry room

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area

also a great pool-my kids loved

lot of stuff was out: no shower gel/shampoo in our shower, tried to do laundry but they were out of detergent

the staff was great clean facilities , laundry room was greatly priced

laundry facilities were honestly the only weak point of the hotel and that seemed to be a temporary

the laundry facilities and

we also saw broken glass in the parking lot bushes which made us think (on the way out) that they may be

soda machine on each floor and laundry room

outside entrance close to parking space

the room, breakfast, hospitality

i didn t like that the pool wasn t open .

they rained out of apple juice for breakfast lol

breakfast isn't included and neither is the laundry room

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

had to drive our wet clothes to a laundry mat to dry them

i loved the laundry room on the 7th floor

was no breakfast the only food on the property were $3 twix and snickers bars

no breakfast of any kind and it said breakfast! no coffee in room.

the only think worked was the wifi

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

no breakfast

breakfast is only served on the weekends

excellent staff, lovely rooms, super breakfast. good gym.

i had to pay for breakfast. my friend found a string in his sausage patty.

doesn’t have breakfast but still wasn’t a big deal.

chose this hotel because of the bistro/bar and outdoor pool

the breakfast was just muffins and a breakfast bar.

only issue was the grab and go breakfast

the wifi was not good at all and why is it have to be paid

the breakfast was horrible; need a better selection.

stale excuse for a breakfast

it s been this way a while & it doesnt appear that s changing anytime soon laundry is limited & expensive

from 3am on there was rolling of laundry bins and carts, banging and bumping

laundry facilities were higher than expected

very quiet building. i was right next to the laundry room and never heard a sound.

you're hotel chooses all white bed clothes, your laundry game needs to be flawless

great breakfast downstairs. i loved having coffee in the room!

need more breakfast items

pet friendly, clean rooms

pet friendly

clean rooms as well as pet friendly but couldn't smell or see where pets had stayed

availability of clean laundry room, little

laundry devices were excellent, available, when became necessary, and priced reasonable for use

property was nice. parking lot was well lit.

precautions pool closed fitness center closed and bag breakfast should include a price discount

breakfast starts early which is nice when you are travelling for an event

rooms, guest laundry on site indoor pool,spa, and exercise room

wasn t to happy that i didn t get a full kitchen and that the outlet wasn t close to the beds

because it takes time and some guest out there kids do it

the grab and go breakfast like the hotel was not shabby at all

the rooms are spacious and well equipped, even with a small kitchen

the laundry room

desk friendly, indoor pool, bed was comfy, room overall nice and very clean, liked the dove products in the

wifi was not great

clean room and overall hotel, excellent hot breakfast, pool was nice, people were friendly.

the geese themselves were fine but their droppings in the parking lot and sidewalks and near exits are horrible

caring staff pet friendly cleanliness security in parking lot

the free breakfast was not the most tasty.

no fan in bathroom, which is a pet peeve, because everything in the bathroom gets wet with humidity

breakfast was excellent and i chose the hotel for the location.

pet policy and pet relief area.

loved that you all had laundry facilities as well

only issue i had with this location was the size of the parking lot

pool wasn t open/available

and get rid of smoking rooms or

the room smelled kind of bad, maybe it was a smoking room before or some mold.

comfortable bed and nice room. very clean pool and wonderful staff.

liked the layout of the room, comfortable bed, spacious & a fabulous breakfast

property was clean, close to local shopping, the pool was kept clean and the water temperature was very comfortable

ease of check-in, free breakfast, and up to date clean room

outdoor pool available and open

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

also i really enjoyed the heated pool, very clean and well kept and was very enjoyable to be in haha

great & good choices for cold breakfast, only question is why charlotte area doesn t have hot breakfast

the pool was too cold and my kids didn't enjoy it. beyond that everything was good ud83dudc4d

breakfast was above and beyond every other hotel's i've been to in this price range

laundry, room had previous guests items that smelled rancid

breakfast was great would have like chicken or turkey sausage too.

it was clean, breakfast good, decent for the price, near stores

dirty parking lot and stairs

breakfast staff was excellent.

the well spring hotel area is a bit iffy, many people hanging around in the parking lot,

police were on site responding to theft in the parking lot - office staff were not helpful

not enough wifi

in the kitchen, on our walls and headboards

close to top golf, you can definitely walk there is you wanted to

were dirty, had unknown carpet stains no tissues supplied had a large dining type area but no breakfast supplied

it was written up in the advertisement there was no breakfast served

wifi has problems

no breakfast.

had wifi, a mini fridge and a microwave with a nice size room containing everything i wanted and needed

i was approached in the laundry/vending area by a man asking if i wanted some

laundry facilities and vending machines on site

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

we got there there was somebody getting knocked out in the parking lot

is one of the few hotels that have smoking rooms and accepts pets

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

liked the free wifi and free parking

clean room, comfortable bed, good wifi

the room and the breakfast

good location and price, clean room, friendly staff, fast wifi and easy access, good breakfast

room was a disaster, the light did not work, the wc was broken, the wifi worked just half of the times

the desk clerk at check-in wasn't very kind & i got charged a $50 pet deposit which really shocked me because

this property would better be served as a parking lot

in parking lot, torn bed sheets, broken air conditioning, bathroom not clean

the parking lot needs repairs and the

parking lot needs work seriously

the hotel does not have breakfast

the laundry and vending machines halfway work

laundry facilities and bathroom

s dryer stopped working so i couldn t get fresh towels, but i could wash them in the guest laundry

hotel one climbed over my shoe, trash piled around the dumpster, people smoking marijuana in the parking lot

of parking spaces

clean, very kind staff, the room was absolutely perfect, breakfast and restaurant were also exceptional

loved the spaciousness and the equipped kitchen, quietness, respectful helpful staff

the breakfast had a wide variety, the room was more than comfortable, and all the staff were very

i was really shocked at how the kitchen area looked and it was beautiful.

the spacious, modern, sleek rooms with kitchenette, huge tv and great bathroom - large gym - pet friendly hotel

nice staff and pool also liked the bar onsite

the staff of the room service and i have to mention her name ms

i was the only one that could connect to it, but it wouldn't allow my husband or my kids to connect

had a bar and a pool

the lady at the bar was great with recommending drink choices

comfortable bed, very clean room. laundry!

guest laundry should have contactless option to pay for the service (actually, coins are needed )

laundry room provides detergent and has coin operated machines

was offered and recorded 1 laundry detergent when i checked in after mentioning i would utilize

the gym not being open because of covid

did not like that the gym was not available for use

kids friendly , room was very nice

the gym was a great size and very functional

great visit for a much needed mini vacay away from kids

location was great, daily room service

laundry didn t work

how two parking lots combined into one.

breakfast bar

have fruit or something besides toast, oatmeal, and bread for breakfast

could do much better for breakfast

everything besides the dirty laundry

good coin laundry but not laundry service and when i tried the first time, no coins available at reception

all of the staff were so helpful, less than a 2 minute walk to the lightrail, laundry facilities on site, pool

the hotel was family friendly & has a laundry

spent 3 nights with my kids and someone played very very loud music all 3 nights until about midnight

no personal laundry service and no free breakfast

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real

shuttle was not available, had to pay for parking at the hotel and drive to the convention center

room service hours are limited electrical outlets in room are quite limited and difficult to locate

they have a shuttle service that can take you to places close by, didn't use it this time but it was a nice

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

sunday early in the morning people working on construction outside the parking they blocked my car i was

room service was closed on saturday

room service wasn t available but it showed on the website

clean and good facilities hot tub gym business center good breakfast

the menu of the lounge could have more entrees and room service from the lounge

it doesn't bother us since we don't have kids but it may be a safety issue for people who stay with their kids

the breakfast is horrible.

and they were late my with room service i

use some updating, not enough linens for 2 people, epicenter gone downhill, no stove in full kitchen, didn t

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

it was in a good spot and clean, nice fire pit and pool

oom and bed were excellent. x bar and bistro were good.

weekend to come the weather wasn t what i thought it would be i really wanted to get in the pool

nice bar and breakfast area

laundry out of order

gym is with too warm temperature, but in general, we enjoyed

service was great check in was quick amenities and location was key bar was a treat

this hotel is also advertised as pet friendly and even has a container or dog treats in the lobby

staff very short mannered, too casual doing the minimum efforts to communicate and serve no room service, even

$150 a night pet fee

the tub the bed the balcony the bar room service for breakfast and it was quiet ud83eudd70

did not check out the lounge due to covid, nor used room service

front dest, valet and room service were wonderful

wifi is configured wrong and doesn't work, and the staff wouldn't even restart the router

great mini bar selection great valet and bell boy service room service quality is good

i was also told the hours of pool use so we purchased new swim wear, but the pool was so cold it was unbearable

room service not available 24/7z

valet, front desk staff and spa staff were amazing. the bed was super comfy.

the room service was excellent and the food

the kitchen was generally well laid out, but it was missing a few essentials such as dish soap, paper

there was trash in the kitchen trash can, and the floor wasn't swept

home like feel. full kitchen. true apartment set up.

wifi was down , didn t get a key

the facility did not have any hand soap or kitchen soap