dirty laundry in our room when we checked in

the pool

i liked that you could opt for cheaper rate and not get breakfast but wife would have liked to atleast have

wish free breakfast was included ☹️

the breakfast was not free nor worth the price asked

everything you would need for a family. excellent breakfast. very helpful staff.

did not like having to turn on the master switch in the kitchen in order to turn the lights on in the bathroom

the breakfast was very good

comfortable bed, home away from home great free breakfast and attentive and friendly staff, a gem in hamilton,

kitchen with cups, glasses, utensils in the room

only 1 laundry room

helpful and nice but sadaqat night shift was very bad and he is not respectful and he scared my kids went to

it took more time to wait for the elevator, than it took to walk down the stairs and out to the parking lot to

pool and hot tub was a great temperature. beds and pillows were great. big rooms.

location, breakfast, pool

like that they had a pool, breakfast included and they laundry staff brought extra towels and blankets quickly

i changed the linen myself and took the pillow which had a huge stain on it along with the dirty laundry down

it had a laundry guest which we had access too for a $1 which was a good deal we did had an incident but

staff wasn t aware that guest laundry was fully operational and only facility laundry was being worked on

had trouble with wifi i had problem using $50 gift card on my bill banana we near rotten i asked for tub didn

there was ample parking and i loved the free laundry option

stations, 24hr coffee/hot water; the breakfast had ample amount of food and was a clean area; the laundry facility

basketball court / heated pool / clean / free coffee / free breakfast / free laundry

room was beautiful, free laundry, good breakfast and good customer service.

love having laundry facilities

great breakfast nice pool guest laundry rooms are very professional looking!

the laundry machine was out of service, the breakfast could be better

pool area was clean and large

breakfast was great

a hotel full of children at sporting events and there was empty alcohol bottles all over the parking lot for

the indoor heated pool was a hit with the kids and the free laundry facilities were an unexpected bonus

close to 6 flags, and free laundry use

great value, fitness, pool, laundry and spacious rooms

friendly staff clean facilities loved the free laundry area that was unexpected

comfortable room, good breakfast, free laundry

only bad thing was laundry never worked

cramped, crowded parking.

beautiful landscaping and pool

i like the fact there was a pool and visibly seemed clean and unkept

there was a vehicle full of garbage with flat tires in the parking lot, toys and garbage by a guardrail on the

workers started around 6 am and you could hear them pushing their trollys to the laundry which i believe was

friendly staff and a nice pool and laundry room.

conveniently located and pet friendly.

no smells or stains in my pet friendly room. great a/c. i like it cold.

pet friendly

the hallways to get to your room and laundry can use some extra care

wasnt available rooms are too far from pool and breakfast room no quarter machine for laundry

dollars to dry is actually criminal and the front desk would not give to change nor did they have laundry soap

laundry machines are outside so i felt i had to guard my clothes the whole time & it was 5 dollars

they ran out of pool towels one day and we had to wait for laundry and we were there about noon

the laundry only had 1 washer 1 drier

requested towels the second day of our stay and laundry had one towel and 2 washcloths for 3 of us

and understanding rooms clean comfortable area very safe and quiet free breakfast and wifi big parking

as far as room service, we put the sign outside our room when we left to have room service come in

the fridge didn't work, the jets on the spa tub were dirty

my son loved the gym and i loved the laundry facility

complimentary laundry

convenient free laundry and the kitchenette

noticed people doing baskets of laundry and shoes left outside of the doors to someone s room

free laundry

laundry facility one wager and one dryer and the dryer was out of order we were there for seven

room, clean, quiet, swimming pool, fitness centre, lounge, patio, computer with printer, laundry room, 24h hot

laundry room did not work and it was not gd for 4 members of my working team

even got to do a lil laundry

staff is wonderful and very helpful and good about permitting early check in

the room was spacious, laundry room, and breakfast was great. access to pool and parking great.

the the laundry was operating the day we got there but the next day all machines were broken

great value and appreciated having a laundry

they have on site laundry room and a nice hot breakfast included in your stay

laundry was broken

laundry facilities were good as well

advertised with pool. pool was closed for maintenance

on arrival i was told i had requested a smoking room -- i did not know that was allowed and at the room the

a previous guest had placed a plastic bag over the smoke detector in our non-smoking room

requested a smoking room but did not expect burnt linen with holes in the blanket

has laundry cut they don't sell detergent or have in vending machine

coffee in office nice. laundry room nice

good price, sufficient parking lots

wifi was completely unstable and kicked me out every few minutes or didn't connect at all

best thing is parking right outside your

there was a homeless guy sleeping in the laundry room (when police would respond he would leave so they couldn

when i came to start my laundry the people occupying them were nowhere to be found

free coffee and laundry facility on site was convenient

ease of checking in/out, free parking, and decent location.

clean rooms with efficiency kitchen

affordable price, large refrigerator, convenient laundry room

comfortable bed, adequate regular & handicap parking, laundry on site, vending machines, pbs/tnt on

kitchenette because i have a 9 month old so i'm always washing bottles and i like that i could do laundry before

no clean, no laundry, no breakfast

the laundry room was a plus

it would be excellent if they include in the facilities an area for laundry.

in my case they did not know whether there is a laundry machine at all or how to stream my laptop on tv in the

there was no laundry facility available, there was no swimming pool facility.

they don't have any laundry services on site.

in the corridor; no laundry service; very poor breakfast (not worth it); overall very poor experience

handy to have a laundry to use and the 24 hr little store at the desk was great

the room was comfortable, the in-room kitchen facility was a benefit, onsite laundry room was convenient

it had laundry facilites which we needed after we were on the road for 5 days. comfortable bed.

full kitchen is great

that i couldn t sleep ,it was very noisy outside my room, the hairdryer stopped working , the kitchen utensils

guest laundry facility on site and breakfast prices were very high at $21 per person or $17 for

it has everything you need in a hotel. restauran, bar, pool and parking.

clean, good price, excellent pool, nice staff

wasn't charged but heard about the parking fee and wifi fee

nice hotel location. pool area gym.

laundry facilities were nice

laundry was being folded in the foyer which is not appealing as you walk into the facility

there was no mention of the pet fee, either on booking.com or when we checked in.

the staff was friendly and there was ample parking

really appreciate the modern and clean feel of the hotel, and having both a pool and gym is definitely an added

laundry room machines in good order

it didn't have a lock and was dangerous for kids

breakfast was great

room, gym, pool, lobby bathroom, staff, free parking, safety.

last hampton i stayed in, we had screaming kids at a birthday party at 1am

no bell carts coffee machine has been broken for a month laundry machines broken

was stinking like dog poop, since this place is pet friendly hotel, laundry room area was stinking like poop,

staff at night was highly uncooperative and did not know at all about the property and laundry

the laundry doesn

the hotel also is pet friendly, so barking dogs were common to hear, even in the evening, so i had to move my

i had to go to the laundry room to get them

had no change at desk to do laundry

was only 1 laundry room on the first floor with only one washer and one dryer

had a air conditioning system that completely linked all over carpet soaked our shoes and sons laundry toilet

pool can get crowded at times with kids splashing and taking over most of the pool

faculties being down elevator, pool and laundry made experience worse. great staff all around.

laundry room was filthy and smelled like mildew

no extra pillows or blankets, or dirty laundry bag

i loved the big shower and spacious room, and the kitchen set up was excellent

is a clean place with nice breakfast

indoor swimming the room was well put together the staff was nice the laundry service was

staff were great! being able to leave the car and shuttle to the airport was a nice bonus.

the small light over the coffee bar in our room was out

the pool area has a jacuzzi, and the gym is open 24 hours

clean parking avail conf

free parking with plenty available parking spaces throughout the entire parking lot

friendly staff, loved big parking lot for my tractor trailer.

wrong wifi password was given

pool wasn't even opened

i was disappointed with the fact that the pool was not open

you need your key to use everything, including laundry

the pool was enjoyable, they have a pool table, laundry facility (which was very convenient)

the pool

love the rooms and how big they are and nice to have your pets with you staffs nice, feels

the kids enjoyed the pool as well

if you can provide for your own laundry services

do you have a laundry mat that requires quarters but your front desk is only allowed to give you $4 a day

the kids enjoyed the pool and mom and dad enjoyed a drink from the bistro while they swam

kids also enjoyed the pool

the pool was nice for the kids . room was clean and bed comfortable

very friendly staff. guest laundry facilities. late checkout possible

guest laundry room was out of service

you were doing laundry and went out, the property staff (and the manager mainly) will blame you to leave

it was hard to relax with the kids running up and down the hallways until 4 in morning

this hotel is not pet friendly and we were traveling with my emotional support dog

no guest laundry

laundry services, l requested for a drier to be able to dry my kids clothes but that was absent

no laundry room, i like to wash before i leave.

lack of parking. front door seemed like it should ve been the back side of building

the pool was nice

friendly staff, safe location, laundry room in the building

pet friendly our suite was huge

good value for family with spacious room and free breakfast, pool and gym

there were kids running around upstairs until late and early in the morning

they have nice hot breakfast the kids enjoy the pool good locations and shoping center

great there were laundry facilities but the dryer took my money and didn t work

controllable; good desk & chair for work and emails; wonderful room service; a very helpful guest laundry

friendly staff, laundry wash and dry $1 per load. ample parking space. close to my activities.

no a/c in the gym

parking is pretty far away from the entrance to the hotel.

the laundry facilities

price the poor structure and damage everywhere it says they have wifi ,but they don't tv has 3 channels air and

i needed a non smoking room for having a 1 year old with me

my door and vehicle, no security, plus i got a big dent in the side of my truck due to the tight parking spaces

did not like being put into a non smoking room that was reaking of smoke

laundry - very good when you have a trip with kids

faculty, laundry for guest

laundry - very good when you have a trip with kids

laundry - very good when you have a trip with kids

no wifi in the room and flooding shaverfloor.

i also liked that there were a lot of restaurants close by for us to go to and get food for the kids

the kids loved the pool, it was so warm! our room was nice and very clean.

also breakfast being 18$/ person - kids being free, seems a little steep

also breakfast being 18$/ person - kids being free, seems a little steep

room was great & free wifi. beds were great too.

lastly, there were holes in various hallways, and the door to the laundry shoot was propped open and we had to

they were great with the kids too

room was excellent for me and the kids we was happy to found a room for that price i will love to one back

the screaming kids at t h e pool area echos

were kids running up and down the hallway and it was late

just a little disappointed the laundry room was out of order

the breakfast was a little eh but otherwise nothing else was bad.

was no breakfast but that was ok

very affordable and great staff. pet friendly

it was pet friendly and very convenient to joint base mdl. beds were fairly comfortable.

i also loved the laundry facilities and how easy it was to pay for then use of the machines and dryers

we turned in dirty towels to a laundry cart in the lobby and had to ask for new ones

there was a huge parking area right in front of the hotel

breakfast n pet friendly.

the breakfast, pool and giant chess piece were great.

the placement of the elevators and the parking when there is an event

the kids were roaming the halls and lobby and were very loud so it did not make for a very relaxing

parking is a little inconvenient, but there is plenty of it.

gym is nice, but one elliptical machine was malfunctioning and another was under a ceiling too low

pool was over-run with kids and you could not use the indoor/outdoor swim-through

very clean and tidy. breakfast good. room very good. laundry room excellent.

it faces the laundry room and at times it was noisy

decorated anniversary surprise for my kids room

breakfast very good, kitchen staff kept replenishing the buffet, hot and fresh

clean, breakfast was hot every morning, location was great, the only thing i didn't like was that

mini mart in the lobby and laundry mat in the basement

the temperature of pool over 80 f bigger pool bigger play room more games ,an inviting menu for room service

free parking, elevator pool table, coziness

beautiful pool and architecture

pool was nice

swimming pool and fitness center were great perks as well as laundry room and they were all included with room

the public areas, lobby, breakfast area, fitness room, laundry room, were very nice, clean and modern

good amenities- pool, laundry, breakfast

nice rooms. liked the free laundry.

great place for pet travelers.

gear the teaching to hotel language - garbage, laundry, ice, gym, pool, etc

appreciated that the room was very clean; as well as the laundry room

loved the breakfast, space in the room, kitchenette and the pool/jacuzzi.

it was bombarded with kids

the breakfast was not that appetizing. it was cold and bland.

no laundry service was a problem

laundry room broke down and we had to drive to laundromat, front desk employee wasn t super

sure has laundry room but no laundry soap to purchase

in the bathroom cleaning missed bases like replenish coffee and cups, missed laundry, etc trash receptacles very

they hosted our pet (small dog) with no extra fee, which was highly appreciated

more like an apartment they even give you a laundry basket

appreciated having laundry services

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

breakfast, gym

the bathroom was clean and we had the laundry on our floor which was a bonus

rooms are relatively newer but if you are on the first floor or near the pool/business room/laundry it will be

laundry room had limited machines & dryer no free detergent provided limited entry options, either

friendly staff, clean hotel with a gym and pool. rooms large and with a very comfy bed.

situation and facilities unable to serve breakfast or any food or drink as well as the pool and gym closed, the

the laundry area consists of one washer and one dryer

i wish coin laundry were available

laundry

the gym and laundry updated bathroom

the laundry room on the 2nd floor had trash all in between and behind the washer's

easy access, ice and laundry was close by, nice tv, nice refrigerator but no

the washer was not working and the laundry service was not same day so on saturday am i couldn't get clothes

the room was lacking in amenities i would have like, a mini bar, and the room service menu was limtednbut the

was a sweet but did not have a microwave , room was out dated , only 1 bathroom , cannot get room service with

the kids enjoyed the indoor pool

the gym and pool was closed

no pool. lol

due to covid 19 the pool was closed. of course, this is a no fault situation.

the wifi only worked for one of the phones.

underwhelming room, pretty small for me, husband, 2 kids.

also someone open the door to the dryer in the laundry area which caused my clothes to not dry and the time

clean and decent breakfast plenty of parking

wonderful place to stay. breakfast was great.

the spaciousness! i wasn't aware every room had a kitchenette!

breakfast was awesome and it was different each day

was clean both outside and inside pool workout room and the laundry room was in excellent condition

i like the fact that i could do my laundry before leaving ud83dude05

at the front desk to the housekeeping staff, breakfast, amenities such as pool, fitness center, laundry

beds are very comfortable, shower has great water pressure, breakfast was decent, a little slow at refilling

modern spacious room with a couch, well equipped kitchen, nice shower and swimming pool

i asked house keeping for extra towels and cloths and she told me that this was a laundry issue not house

carpets were dirty and there was an old rotted semi kitchenette in the room which was odd

breakfast beds potatoes

i usually stay across the parking lot at courtyard and the difference between the two hotels is night and day

the hotel management was dumb that they decided to do pool and gym renovations in summer so that people couldn

and fitness was closed down

breakfast was great and room was very comfortable and clean

i like to overall stay. breakfast has to be improved

breakfast needs more hot food options.

you put the coffee pod in, there were no tea bags for the breakfast which was fair, they are a pet friendly

the lovely helpful laundry lady and her beautiful daughter.

as she was not in any type of uniform but neither was the other young lady standing at the laundry cart, i

on site laundry which was nice

the location was great. . the bed was very comfortable. i did not eat breakfast at hotel.

the pool is still closed and no breakfast

this hotel because it offered rooms with jetted tub, heated indoor pool, laundry facilities

the pool wasn t warm.

no usb ports in room. bar area not open since covid. wish they had noted that before i booked.

the pool should be open.

but pool water was so dirty, the front desk staff was not kind,

stay here for a week for work, had everything i needed including on site laundry

they also have a laundry facility inside

the kitchenette and the laundry facility is a big plus that makes the hotel stand out

no quarters for laundry

the laundry room is also a nice touch

definitely could've been cleaner in laundry area

there is no gym, working laundry facilities or even working vending machines

laundry

there were roaches. they didnt have a no type of kitchen utensils. it was just horrible

problem, the rooms need to be stock better , bedding needs to be cleaned better, wifi kept going out

i was allergic to the laundry detergent used on the sheets.

my kids loved the pool being open until 11 pm. the staff was great and very accommodating.

comfortable bed. late check out.

bar is great, food is amazing, staff has always been great with me

the towels in the pool area was very low or none available at times.

i was disappointed by the lack of laundry and cleaning, which was unexpected

nice bar and restaurant with good food

the pool , the fire place outside in the backyard is cool

the restaurant downstairs was amazing. the pool was great for the kids.

only one bar soap between shower and sink

nice breakfast each morning and needed laundry done which they had in the hotel

wifi is sketchy, location is good, tv should have more stations, it's pretty quiet, no pool or gym so it is

clean, great price, spacious room, updated fixtures, ample parking, wonderful value for the money, perfect

breakfast was very basic, nread, bagels, fruit. orange juice, coffee, tea.

we had the king bed with the spa bath/jacuzzi

laundry facilities the exercise room the eggs weren't that good for breakfast staff at front desk

laundry on-site

the laundry facility, laundry, & business center do not work

good laundry room

some of the neighboring rooms were a bit loud at night. parking up front was just okay.

had hair in swimming pool , and we had to pay for laundry and they didn t even put water in in the room we

room very helpful staff especially mansi at the front desk gym, small swimming pool on site coin laundry machines

on the ground floor corridor and always had a bucket there then the dryer was out of order in the laundry room

clean, updated rooms and gym.

were confused about breakfast

nurture spa that just opened is

nice outdoor dining & bar (covered in case it is too sunny or rainy)

it has nice sitting areas to chat with friends or just relax and great bar and restaurant sections inside and

(we had one bar stool and a small, unsteady

the lobby the bar the morning breakfast oatmeal bar and fresh fruit and of course coffee and orange juice

also, what's with no cups or laundry bag

glad to see you no longer having a bag breakfast and it was back to normal.

the accommodations, clean, comfortable bed the breakfast was to die for the gym the pool even the location this

breakfast was delicious

definitely be our place one way around the area i will highly recommend it they even accept your pet with no