staff let me do laundry after hours

add more laundry mcs

were being completed so the laundry room was not available and my length of stay there was for almost a week,

ice machine and laundry was working as designed

breakfast nice location good value foe money you can add 1 more laundry

wifi network was poor

the indoor pool was cold.

breakfast menu needs to have more protein based varieties eg eggs,

oh and the tv picture was awful and the wifi kept dropping even hour or so

pet fee was $35 extra instead of the $100 refundable deposit listed

the laundry room was safe and the machines worked fine

yes, it was a smoking room but it didn't have to smell of stale smoke.

nice parking

breakfast was exceedingly limited

for a smoking room, there were not any ashtrays. had to go buy our own.

convenient and amenities, especially laundry!

dirty laundry room

didn't get to experience the breakfast but overall the hotel was clean and the staff was very kind

kids unattended at breakfast making an absolute mess

traveling with 3 kids, we needed to use all the beds in the room

no laundry on-site

laundry

no washer and dryer in this hotel. couldn't wash my laundry.

we needed a laundry, washer and dryer. it would have been nice had there been one available.

the breakfast had a lot of options

laundry wasn't free like at other fairfield inns

the guest laundry facility is very considerate to guests staying for a few days or a week, especially in

the first impression right there is poor because of all the laundry stuff and the rest

i was given new laundry at my request

the laundry was 175 for wash and 175

enough convenient parking spaces available

also room service never picked up

wish it was a full bar and need more help for the bartender on busy nights

t get a hold of restaurant services to accommodate for room service for breakfast

waitress didn't ask drink for kids

smoking rooms laundry room staff

there was a laundry, and staff was quite nice.

machines and laundry was a little inconvenient especially if you were staying in the front or on the up

very welcoming and pet friendly.

there is parking in front of the doors so you can see your car right outside your window

love this hotel they didn t ask for any security deposit and they have a laundry room for guests to use

it was just dirty, and it smelled like it had not been cleaned in days found dirty laundry in the bathroom of

like having a kitchen in my room being able to cook and the water pressure in the shower was

no breakfast

what breakfast? i didn't know there was breakfast nor was it mentioned.

excellent room service

breakfast seemed promising and the room was very clean and comfy

not clear about the fact that some rooms were smoking

the breakfast was good . the location was good close to shopping , food and fueling .

breakfast

laundry on site kitchen in rooms friendly staff plenty of parking, by the highways and plenty of

laundry room was great

the laundry on our floor wasn't working and we really needed it

location and free parking

i d prefer a pet free

cleanliness, the friendliness of the staff, the indoor heated pool, the laundry room, the newness of the

room was a great size with a kitchenette and walk in shower

liked that the property was clean and parking was convenient

on the website stating that it was closed and only half of the equipment was usable in the gym

really liked the kitchen met our need s for thanksgiving

good facilities, including the laundry. it is very convenient to fort meade business park

very clean nice breakfast full kitchen

the full kitchen was great

loved the grilling area and pool

weren t informed of the amount of the pet fee until the time for no-cost cancellation had passed

laundry was convenient however the machines needed a lot of attention in the cleaning dept

laundry facilities for the entire hotel only included 1 washer and 1 dryer.

ample parking and restaurants within walking distance

wifi was difficult to use, connected most of the time but cannot get on the internet

the gym facilities were great for what we needed

didn t have any they are fully booked i asked how does that work you don t have people doing laundry her

rented an electric car and they have ev chargers on-site! a huge plus.

the free breakfast is great for the kids

parking was a bit hard as the lot was full both nights.

only thing i did not like i took my kids to the pool they didn't have no towels in pool area so i went to the

the room and furniture are pretty new. wifi worked well

parking and service people are very nice

smoking room n u could tell people were smoking in there n a lot of broke down cars n trucks in parking lot very

more space for the continental breakfast. more pastry choices.

wifi didn't work, so i had to waste more money on my data plan for work

the other guest make allot of noise and no noise controller or been monitored by the motel staff laundry unit

i ended up being banned from red roof inn because i asked for 2 dollars in change to do laundry

said i had to call to complain to have the room serviced

limit parking for trucks

the tv, the location and wifi.

was comfortable and the laundry room very helpful

the price, the exercise room, laundry on site, the view

they have truck parking

were paper thin, heard the gym weights clanking at the crack of dawn

pet friendly, quiet, clean, comfortable

i also like it when hotels have a coffee and tea bar that is available to guests all day

parking space clean rooms

nice pool. good breakfast but a little pricey. i had a complimentary one and it was good.

nice, clean, comfortable bed, good breakfast, kind staff, close to baltimore, great value

there was no place for me to safely take a run. no continental breakfast

room was on the top floor, last room to stairs and laundry room

the only thing i wish would've been better to make this a 5 star is - ensuring their laundry rooms are clean,

free parking. convenience.

parking lot doesn't have enough lot lights

in description it said pet friendly, but receptionist said he has to put us in the room on the first floor,

cold cause im not paying for more towels blankets and stuff like that and that we have to pay for laundry and

the guy was okay but he would leave the front desk, and was back doing the wash/laundry

laundry is $2 per load, per wash and per dry

there was gum on the carpet that stuck to my shoes

large, clean, comfortable and quiet room. ample parking.

laundry facility was not accessible due to the money change machine not available for change

guest laundry,

was a decent hot breakfast and sides and coffee every morning parking was easy rooms were super spacious staff

dirty curtains terrible wifi

clean hotel that is well kept and plenty of space in the room. nice breakfast and free parking.

hotel had a small fire in the laundry room above my floor and we had to wait outside for a while

dirty laundry left in hallways

budget friendly . laundry. location

when i called the front desk to inquire about laundry, they called right back to ask if we were checking out

the laundry was clean and easy to use

of space, nice gym, nice laundry room, very quiet, all the staffs are friendly and super nice

we had a suite with a family room and small kitchen area with plenty of room for our little one to crawl around

didn't eat breakfast

easy access from parking lot to room

water in the room was only lukewarm and the pet charge for a small dog in a crate was too large

no laundry at the time . . breakfast . not complimentary. ??

i specifically booked the room for use of the patio, heated pool, laundry on site in room coffee and free

except the laundry is old school i can t use , coz need coins

to grocery store, food, walking distance to restaurants, shops, free parking, hotel has a pool, laundry facilities

i believe breakfast should be included in the price

could be a problem if more than one person needed to do laundry

the ventilation system in the lobby and the sheets/blankets have chemical perfumes in them from laundry detergent

unfortunately, the chemical smells used in the lobby and the laundry make it too unhealthy to stay here

bar in hotel

wifi shaky and tv channels limited.

also been in others hotels on this level where the laundry room was complimentary

pet fee was outrageous for one night

parking spaces were plentiful, but kinda tight.

we arrived a little late so we didnt have time to really enjoy the pool and gym as we planned

free breakfast; parking limited; cost of room; pet fee amount

easy check in and out. easy wifi

the 24-hour gym is small, but nice

the swimming pool doesn0t have a place for changing ourselves which make it a bit inconvenient

also, their shuttle service is awesome

no shuttle back to bwi prior to 7 am

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

laundry was a little pricey.

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

there is shopping and a casino less than 5 minutes away and several well known dining options

i live in the area, but was taking a couple days to myself from my husband and kids as a birthday gift

only one guest laundry

only one laundry set available for guest use in a rather remote location

the laundry app was impossible to figure out

when we checked in there were bags of garbage and piles of laundry lining the hallway

kids lived the indoor pool and that it was a lot of stores for them to get snacks from within walking

rate was decent for the holidays. the onsite laundry services was convenient.

the ice machine don't work half the time there's no phones in the room yeah they say they have laundry but there

the parking lot was never plowed and several people's vehicles were stuck in the snow

smelly for a non-smoking room

wifi i did not work

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

no room service or cleaning throughout my start there

there was no room service available for

gym was nice but literally nothing else around

school kids were too loud everywhere

no room service available

it has a lake view, it was nice inside & out staff was nice, easy parking

we hit the hotel bar after the concert, where they had drink and food specials that tied into the concert

my room service order was messed up

we hadn't ordered appetizers, so we waited another 20-25 minutes for our food---the kitchen must have been

no laundry facilities

easy access although parking seemed limited

tasty breakfast

my kids and i were disappointed we couldn’t have fun in the

the gym was good although leak in ceiling.

breakfast was great. the shuttle was soooooo convenient. staff were pleasant.

staff closed the pool and gym area while i was in the pool and then propped open the sauna door while i was

not enough parking. tv didn't work. scheduled maintenance that never came.

the pool

the wifi was good.

staff was friendly. pet friendly

the wifi was poor i couldn t watch a video on my tablet

kids running around and yelling

was a false fire alarm caused by the pool at 8am that forced the hotel to evacuate to the parking lot for 30

the breakfast & bar accommodations were excellent! staff very nice

gym and laundry areas available

you need signage in the laundry room area advising how to get back to your room.

the lady who serviced breakfast each morning was a beautiful soul

beds, and room space. good breakfast but small kitchen space

staff, clean rooms, comfortable beds, free parking, reasonable price, and good breakfast

at david's restaurant & bar for dinner and drinks after check-in and breakfast after checking out

we paid $263 for 1 night and much much more in the casino

and many shops right in the parking lot

the shower was excellent. the restaurant and bar were also excellent.

the casino was the best part for us

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

pool, fitness room and laundry great

the laundry facility was helpful

breakfast was great the 1st morning, but the 2nd morning the my kids started the pancakes were off a bit

the hot tub water was yelling like urine, and the indoor pool had

had just spent 4 days camping and would have loved to have had laundry facilities at this location

wish they had laundry facilities

i enjoyed my room having a swimming pool a good restaurant and bar

also, the parking lot was really convenient

parking was easy and nightlife in the hotel was lively

hotel had a laundry only accessible through qr codes

laundry facilities was not free like back home very outdated same as the room nasty breakfast

having to go outside to get to breakfast from my room. no way to reach from the interior rooms.

the room was a studio with full kitchen, couch, desk, tv and king sized bed

the warm days that we did have the pool could have been open, which was why we chose the hotel in the first

i didn t like that they had no change for me to do my laundry

i went to do laundry in the laundry room and the washer and dryer worked

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

plenty parking spaces

the pool was close no bar or happy hour everything it said was not true so it was nothing to do at the hotel if

the breakfast buffet is back. guess laundry room.

even when i went to the laundry room to get some more those were dirty as well

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

breakfast was good

was awesome and laundry was free

clean, comfortable, friendly staff, laundry facility, location, breakfast selection was good.

there was no trash can in the room and no bag for dirty laundry

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

breakfasts. coin laundry. nice staff,

the laundry room was on 1st floor, a plus since we needed washer & dryer

it was a little worn and the room had dog hair in it due to it being a pet friendly hotel

outside at the pool

gym was a little lame but i'm being picky

thin walls. dog barking next room. pool party table in sad shape. breakfast buffet just okay.

the fact that they have a cc laundry facility and the in suite kitchen

elevator was slow which i used quite a bit due to laundry

wifi is limited

convenient location, good service, friendly and helpful staff, rooms clean. breakfast was tasty.

chambre tres petite. le divan-lit cogne contre le bout du lit en l'ouvrant.

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

the laundry room is well-maintained

i was promiseda a laundry by the staff but it wasn't kept

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

the manager the weird pet policy the pet policy is ridiculous

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

provides self service laundry and detergent.

none. just not sure why i am being charged for $20? parking?

late check out pleasant staff free breakfast pool

only thing the breakfast need to have beef not pork. most people eat beef.

big plus was having the complementary laundry facilities

site laundry(washers and dryers)

laundry services and miniature room kitchen

s free internet and laundry service

best part was laundry was free

the property is clean and modern, with fast wifi

close to maryland live casino

i love how you can go to aloft and play pool and sit at

noisy. tons of kids going to tournaments. not their fault but takes away from breakfast. noisy.

wanted to catch the shuttle to the casino and were disappointed that we could not per covid 19

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

the rooms and laundry rooms need to be cleaned better because they were disgusting

a good indoor pool if you have children travelling with you, and nice outside seating area to read and relax

pet policy is a problem

the pool was fun for the kids

there is a laundry area and they sell detergent there

the free laundry and dishes in the room

there was a gym, laundry room and pool on site

awesome amount of space, great place to do some laundry.

only thing i suggest is to keep laundry room a little bit more clean.

the complementary for laundry and the shuttle were perfect

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

they offer laundry machines without fee, you need only the detergent

did not like the limited variety on the continental breakfast

nice staff, nice room, nice breakfast, nice small gym, indoor pool and free parking.

several visits over the last 6 months. still renovating! no gym or laundry facilities

laundry and gym

laundry and fitness center out of service with no advance notification, and no alternative provided

laundry system

i was informed that the laundry room was locked

laundry facility was a bonus however had to wait sometimes as not all machines were functional

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

laundry service very expensive

gym, breakfast

breakfast not up to standard early check in optin not honored

i did book based on the amenities of room service, restaurant on property, and laundry

was a sign on the pool door saying the pool was closed so my family and myself obeyed

i like the indoor pool and gym area

the spa was not working. overall, great location close to casino and shops.

that the pool wasn't good for swimming

very clean, the indoor pool, great breakfast

i loved the pool and fitness center. the entire hotel is very clean and well maintenance.

with i think he was the bellman not sure he was excellent the barbecue grills were clean the pool was clean the

the breakfast was good (i love the omelets)

i loved that it had a fully stocked kitchen, bathroom was so spacious

wasn t informed as to how the laundry is picked up and drop off is handled

the ambiance and decor was lovely, it was comfortable clean and felt good. and free laundry!

having a free laundry room really helped out

i particularly liked the laundry facility.

facility itself was outstanding everything you need and more dishes pots and pans laundry room also a gym the

nicely decorated, close to casino, restaurants & malls

shuttle driver was very nice as well as the woman working the desk

very convenient being so close to airport and staying so close to the casino and mall with so much to do

friendliest shuttle driver ever

shuttle to casino. good free breakfast

there is a pool, a gym, and a complimentary laundry

only issue we had with the property was the laundry facilities

the laundry mat, the gym and location.

free laundry and parking are huge in the nice local

gym and laundry area in the same space separated by just a wall, so not a very private gym session

the safe and laundry baskets are a great asset

we have no problem letting towels dry and reusing to cut down laundry, but they were taken away one day and

their laundry system was really a plus, very easy and efficient to use, made a good difference for us

the laundry room was only on the 1st floor. it was hectic going back and forth.

coin operated laundry and i wished they had coffee out longer from 6am to 10am, instead of just 7am to 9am

room i was in was clearly next to the kitchen or laundry room

we had trouble with our room tv and wifi.

wifi was out for the entire stay

add one if requested (roses, choc covered strawberries, breakfast in bed, late check out)

the room is cleaned and spacious and come with a fireplace

no laundry service

a little noisy, room was next to the laundry room .

nice rooms and close to university. the complimentary breakfast was nice.

answered all our questions and breakfast was displayed great

also, free parking

in late at 1 am, cleaning/laundry person had trouble

hot water isn't hot the laundry machines were down 80 of the time no housekeeping until the 6day of your stay

of trash room, laundry room

responsive staff, kitchenette, and laundry facilities

it had a complete mini kitchen.1

if you want a hotel with a laundry, this is not for you. it doesn't have one.

no laundry facilities.

only complaints which are minor is that there was no laundry machines, and nowhere to change clothes in the pool

not based on when i asked about laundry facilities and the television channels

i didn't like was that the workout gym was small and the pool was very cold, when i said something about the

laundry room needs to be large more than one washer and dryer.

no water fountain on my floor, laundry services could be simpler to use.

it also has a coin operated laundry for guests at an affordable price

the guest laundry (free detergent provided) was really helpful as we were staying for a while

- morning staff was very courteous as well - electric car charging - onsite laundry

the pool the fitness center

location. pool. breakfast. great room

great facility , fire pit, basketball, pool , location

were surprised by the quality and quantity of the breakfast

plenty of free parking

front desk might be better. lack of facilities.. laundry etc...

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

one of my kids threw up about 30 minutes after coming back from the pool

the hotel had breakfast and dinner restaurants inside the property so it made it easier on me to grab food

great laundry & exercise

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

had to park on the 5th floor of the parking garage

breakfast was nice and gym was the best even though i did not get chance to work out.

had wine at the bar the night before

there were police officers outside in the parking lot on both occasions i went out (no apparent reason so they

location, parking, clean

too much noise from tenants and parking and towing agents all over

talking to loud in the hallway during the night (1:30am) -people arguing and fighting in the parking lot in

wifi doesn't work and stains on my blanket.

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

ive seen ladies doing laundry late evenings

from the well-kept rooms to the spotless lobby and the tidy parking lot, the attention to cleanliness is evident

heater was as loud as a laundry machine running all night

no free breakfast

breakfast bar or buffet seemed thrown together kinda poorly, it wasnt very inviting & quite empty looking to

nice facility convenient to bwi shuttle a plus.

breakfast lovely

had to wash the towels that i had in the laundry room

no breakfast. laundry room only have a washer & dryer, too small. tv channels not working.

great laundry facilities

laundry facility and the area(safe and clean). close to airport and transit systems.

only stairs, laundry room/ice machine not secure

guest laundry, water refill, breakfast

very clean, and laundry services available

wifi was good and there was laundry machines which i am was glad see there

shuttle service, friendly and helpful staff, room was clean, good amenities, nice enough gym, has laundry

atm machine, laundry service

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

check-in, even easier check-out, free wifi, free breakfast, free parking, very pleasant staff, and the perfect

breakfast does not start until 7. however, you can order room service as early as 6.

pretty sure the breakfast was good too

no one told me how breakfast worked so i did not have any

no indoor pool

pool was clean and our room was sanitized before we got there

restaurant and bar closed when i arrived.

free airport shuttle.

outdoor swimming pool was closed for the season. would be much nicer if it had an indoor pool

wish it had more laundry rooms

i did not like the parking, extremely hard to find a parking spot!!! some closer spots were

the gym was missing equipment for the universal machine

no room service

the restaurant was delightful and the pool was wonderful

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

who works in the front desk were so friendly and helpful made our stay so comfortable, and also breakfast was

location was good. we enjoyed breakfast. staff tried to help.

hotel had not done laundry

then i was doing laundry and found 5 different bugs in there within 20 minutes

the guess laundry room there was plenty of hot water t.v. channel were ok

that it was under construction and that none of the amenities were available, no fitness , no laundry center

are good and the guest laundry room is very convenience

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

pet friendly and generally nice staff

friendly staff, easy check in and out. clean and comfortable room. excellent shuttle service.

the staff were the best, front desk, housekeeping, restaurant staff, shuttle

the room was extremely comfortable, and the restaurant and bar was great.

convenient laundry and

guys were also staying on the property in room and consuming all the time in the guest laundry

laundry is available

was sure do everything possible to include my bon voy membership, also helped at the restaurant bar when the

i would have liked to use the gym but i just wanted to leave

pool

in addition, the shuttle for the airport left at 4am, which was exactly what we needed

wasn t told up front that $50 would be added to my credit card for room service

i called the lobby and asked to have one brought to our room and room service stated that it would be a $15

beds comfortable. location good. pool area nice

friendly and helpful and always cleaned between the hallways and the elevator making sure the pool was clean

or gym area because there were so many children

comfortable and cozy rooms, wifi built into tvs, close to bwi

many kids running around and stayed at the pool all day and when adults did get in the pool, they showed

great breakfast, friendly staff, clean rooms!

there was also an area near the laundry that felt very hot

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

room service isn t available, i don t really like the breakfast options there nor understood

the rooms were a nice size , the bar and the pool

gym was nice. embassy suites breakfast is always good.

cleanliness,the over all space of the room and the fact that they have in house guest laundry room

left in the refrigerator *small parking area *laundry room was dirty *transitional housing, the children next

laundry and shuttle available. breakfast option was relatively good

the rooms were very clean but tidal soap sucks wind and should not ever be used in laundry

i arrived the laundry machines were broken, i couldn't get extra sheets for the pullout sofa until the next day

called for washcloths and towels and they dropped off towels only in a laundry bag

two of the four laundry machines were inoperative

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

kids loved the pool