laundry service very expensive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

pivotal location with surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business

the wifi was terrible

a little noisy, room was next to the laundry room .

no laundry service

love their breakfast

answered all our questions and breakfast was displayed great

front desk staff was very helpful when no parking was available. breakfast is very good.

no water fountain on my floor, laundry services could be simpler to use.

laundry room needs to be large more than one washer and dryer.

the guest laundry (free detergent provided) was really helpful as we were staying for a while

it also has a coin operated laundry for guests at an affordable price

- morning staff was very courteous as well - electric car charging - onsite laundry

gym and laundry areas available

you need signage in the laundry room area advising how to get back to your room.

the lady who serviced breakfast each morning was a beautiful soul

was clean and comfortable with a nice kitchenette with a nice dishwasher

harassed about my pets and had to tote with us while trying to move daughter into college

no laundry facilities

my kids and i were disappointed we couldn’t have fun in the

everything and the cook the cooks breakfast is amazing

my kids and i were disappointed we couldn t have fun in the

tasty breakfast

front desk might be better. lack of facilities.. laundry etc...

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

next door and they still brought it to our room, my son loved the pool, i didn't know there was a spa but i will

the hotel had breakfast and dinner restaurants inside the property so it made it easier on me to grab food

only one guest laundry

only one laundry set available for guest use in a rather remote location

when we checked in there were bags of garbage and piles of laundry lining the hallway

the laundry app was impossible to figure out

i didnt have phone for room service. the personal try to fixed it but the line was dead.

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

great laundry & exercise

free parking is a huge plus, and fairly rare inside the beltway

the commons building provided excellent options for drinks/dining, starbucks coffee, & hot breakfast buffet

great staff nice gym

hotel had a laundry only accessible through qr codes

laundry facilities was not free like back home very outdated same as the room nasty breakfast

the kitchen was great. i want the stove and the microwave!! and the dishwasher!

their rooms are spacious, bed was comfortable, and a free buffet style breakfast was available every morning

full kitchen facilities, very clean room, close to highway, very convenient

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

pool, fitness room and laundry great

the laundry facility was helpful

beautiful property. very clean. nice pool.

the hot tub water was yelling like urine, and the indoor pool had

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

we were able to get adjoining rooms which made it easier travelling with kids

nice gym.

i like everything. the staff was great! the bar was amazing.

breakfast was amazing, and we were able to get late check out, being reward members

the laundry room is well-maintained

i was promiseda a laundry by the staff but it wasn't kept

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

it was very loud all night long with random people wandering around the hotel and the parking lot at all hours

lack of laundry and workout facilities that we were not told till check in.

laundry system

no laundry.

laundry and gym

several visits over the last 6 months. still renovating! no gym or laundry facilities

gym and laundry area in the same space separated by just a wall, so not a very private gym session

only issue we had with the property was the laundry facilities

the laundry mat, the gym and location.

was able to wash clothes in a designated laundry area and buy small batch of detergent at front desk

was excellent room was very nice housekeeping was very friendly and thorough made good use of laundry facilities

the only thing i wish would've been better to make this a 5 star is - ensuring their laundry rooms are clean,

room was on the top floor, last room to stairs and laundry room

pet policy wasn't accurate, resulting in a $100 charge that i didn't expect

parking

parking was ideal

also been in others hotels on this level where the laundry room was complimentary

should have told me the pool was not open

on the 2nd fl # 203 next door (both sides of meand across from me ) to a group of young school kids (tour bus

very convenient, in- and out access (parking & lobby); extremely helpful front desk operation; quiet, comfortable

morning kitchen staff wasn't in the best of moods

room where i stayed seemed to be located next to a laundry facility so during the day the sounds from that room

guest laundry good

room was next to laundry room and staff breakroom, they started their day at 7:00

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

my hallway always had trash and dirty laundry in it, the hallway in general had an odor whereas my friends hall

was awakened at 4a from high pitch noises=laundry being done

reservation was based 9n the suite having a kitchenette, which was false advertisement because it did not

pool was closed for repair

2- gym is a very small room with only 2 machines

that it had a pool

could be a problem if more than one person needed to do laundry

the ventilation system in the lobby and the sheets/blankets have chemical perfumes in them from laundry detergent

unfortunately, the chemical smells used in the lobby and the laundry make it too unhealthy to stay here

good wifi and lobby area

free coffee,wifi and internet services and a variety of movies

there were police officers outside in the parking lot on both occasions i went out (no apparent reason so they

easy street parking to room access for visitors to swing by easily.

wifi doesn't work and stains on my blanket.

i liked the parking lots

parking was good and had elevator because my room was on third floor.

ive seen ladies doing laundry late evenings

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

wasn't able to unlock the gym with my key either night

coin laundry for guest use

lobby was great, things to do with kids. restaurant availabile

that they didn't have also my kids were excited about a pool to swim and thay as well they don't have you have

great location, comfy beds and plenty of towels, nice staff and access to full gym.

staff, gym, facility

guys were also staying on the property in room and consuming all the time in the guest laundry

convenient laundry and

laundry is available

wasn't much to do in the area of the hotel. gym was terrible.

also the wifi was terrible, my iphone had a hard time connecting and staying connected and i'm no nooby when

very clean. parking lot available and also self laundry service

and you can do your laundry

breakfast very good, and staff very kind,helpful

it was nice to have a gym with cool ice water and wipes to clean the machines off

there was some fussy busines with getting the wifi to work

to be fair, i was in a smoking room, but i don't think it had ever been vacuumed

was not non-smoking, even though it stated it is

stinky smell like sh . cockroach:( wifi doesn t work no microwave no fridge

drainage is not working -even if the room was not smoking but still have bad smell - door is hard to open (broken

when leaving at 6 am there were 2 men walking round the parking lot. didn't feel safe.

convenience to public transport, cheap laundry facilities, friendly staff

the laundry took my money because it wasn

they had laundry facilities and free tea and coffee in the mornings

our room stunk of smoke which effected the smell of all our laundry

like the privacy and having access to cleaning facilities such as a laundry room and 24hr store near by

on-site free laundry also came in handy

courteous staff, fabulous breakfast, free laundry facilities.

the ambiance and decor was lovely, it was comfortable clean and felt good. and free laundry!

free parking lot and free laundry room

i particularly liked the laundry facility.

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

laundry including bath towels and clothes

wifi was exceptional and the front desk ensured there were no interruptions

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

people was coming from outside to use the laundry room while i was in the pool

was clean, good breakfast, convenient shuttle transport to union station and of course a clean pool for my son

wifi and breakfast for vegetarian

stay liked wonderful desk staff liked cookies for kids loved water loved cleanliness breakfast great and staff

the wifi was off for two days and food server where not friendly.

the gym is almost an empty room

kids enjoyed the breakfast it was just enough to get your day started

advertised pool, spa and breakfast and we got none of the above

no indoor pool

less options for breakfast

the laundry was 175 for wash and 175

laundry wasn't free like at other fairfield inns

was clean and i was on an extended stay so it was nice to have a laundry room down on the first floor

i was given new laundry at my request

the guest laundry facility is very considerate to guests staying for a few days or a week, especially in

no working on site laundry and bad lighting for the sink area

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

breakfast and laundry

lack of pool

awesome breakfast buffet

onsite parking and laundry

have laundry powder/liquid available for purchase.

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

rooms clean, good wifi range, nice ambiance.

talking and milling around my room outside, random people were walking through the parking lot, kids were

no room service for food due to covid.

leaving the next day it snowed an the parking lot was very slippery

i wish they had more parking that was closer to the hotel front door.

excellent seafood, full service bar and great wait staff

enough convenient parking spaces available

laundry

no washer and dryer in this hotel. couldn't wash my laundry.

no laundry on-site

we needed a laundry, washer and dryer. it would have been nice had there been one available.

controlled parking lots and fully secured by the police

free laundry and shuttle services. spent 3 nights great service and staff will go back again.

the free laundry access on the third floor, loved the free shuttle to the metro station, loved the spacious

rooms are spacious have a complete kitchen, indoor pool,laundry room free

good breakfast selection and laundry available if you bring your own detergent

there's a free self-service laundry which was quite handy

dirty laundry pillows burned lenient

poor wifi, lingering odors

noise from nearby building site weak wifi insects

wifi not working at an times

pet friendly! the parking was a plus and the location was perfect!

extra laundry and trash bags were not there

it has a pool, a good size fitness room and conference room

the hotel and location was nice. i don t how the breakfast was because i missed the breakfast

clean room, lovely big shower, comfortable bed, nice kitchenette with dishes and everything

website didn't mention the $75 pet fee or that the bar is actually across the street

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

they help me with my laundry

to other holiday inn express hotels, there was no change for guest laundry at the reception

and the laundry was also good

the indoor pool was excellent and our six year old loved it every day

the couch. the laundry. the pool.

their is no coin machine in the laundry room, they didn t have any change at the front desk which left me on

handy laundry

the gym and laundry opened while i was staying, so it's coming back, but it's not fully back yet

big modern hotel with 24/7 reception and lots of facilities like a bistro, a laundry valet service and a gym

had called room service to ask for the facial steam packets but they don t provide any of those products

french fries were hot fresh and tasty early check in was granted bellhop greeting outside the front doors and

the mini bar was perfect

also, the mini bar had half of a tequila shooter leftover from another guest

the gym is really nice

metro, good eating places nearby, pool, gym and laundry

of room after we got a room change to 900 from 618 pool area after spa was fixed laundry facilities available

nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

laundry was expensive

laundry room was out of order

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

laundry room has only one washer and dryer washer wouldn t work properly

not enough staff and no daily room service

we had room service from the restaurant downstairs and it was delicious

wish the wifi had worked in the gym though. it was a complete deadzone.

room service delivery was a bit slow.

room was bigger than photo and very nice decor. great shower and wifi and friendly staff

very pet friendly and people were great! impeccably clean.

- bed sheets were soiled, had marks on it looked like the laundry was not good, but spoke to the lady in charge

guest laundry spacious room

laundry wasn t working most of the time and they wanted to charge us the breakfast even when the

half bottle of body wash and no laundry bag in the room

the laundry room was easy to use

there's a cafe and restaurant, also laundry nearby

no laundry :( i really missed

it is very close to van ness metro station, and has a cheap laundry shop and the

no laundry, no restaurant, the hotel charge much more than i saw when the option was choose.

hotel is located close to good eating facilities and there is a gym, laundry and some stores which are nearby

several needs, and he helped us relentlessly answering questions about the gym, operating the laundry machines

nice apartment, had most things expected. good with laundry on each floor.

there was a gym and a laundry room as well

laundry is available, but for a fee

laundry is 2,00 per load (same price for drying)

have no complaints about the property itself other than no onsite laundry access

of drinks, there were more sweet options than non-sweet, and no vegetables at all, so with kids it was challenging

enjoy that it was pet-friendly and the service was great and accommodating

chose for one because the floors were wood/tile rather than carpet and we had a small dog

and the breakfast staff were so kind and accommodating i was traveling with young kids, and alone for the

there was a free laundry with free laundry detergent - very useful

i also used their laundry for a quick wash and it was really quick and efficient

loved the guest laundry

the hotel has a lot of amenities that i took advantage of, including the self-service laundry and the hot

we could do our 1 load of laundry complimentary

i love the convenience of the coin-operated laundry, as i love bringing home clean clothes

loved how the location had laundry and was walkable to everything of interest

client laundry was great

the bedding was worn and we had difficulty accessing the laundry until mike sorted us out.

to prepare fresh vegs/diet committed to, gym 24 hrs, laundry 24 hrs, cvs downstairs, super spacious with separate

two of the washing machines in laundry area out of order making it hard to get washing done.

- i had to wait in the laundry room for 20 mins to get the detergent

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

location, room, laundry facilities

laundry room

big rooms, excellent breakfast, well-equipped gym and laundry room too

laundry room for your convenience (works on coins, washing detergents can be purchased at the

spacious room. comfortable bed. access to laundry facilities.

also - a laundry on site, so you can stay a while and cheaply/conveniently do your washing

they also have a laundry room

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

please prepare the amenity more like tooth brush and laundry bag, and slippers.

it had no laundry room, and it leaked in the shower all night.

no laundry facilities, no pool, no parking

late after a long flight, the receptionist advised us that we had 30 mins until the restaurant/kitchen closed

30pm, so first night lot great, especially since i was with my 4 and 5 years old kids

i was able to login to the wifi with the email address i used with the kimpton rewards, but the hotel could

amenities fee for amenities we didn't use. didn't see advertised kids amenities.

the kids loved the decorative pillows

for example, i didn't see any vending machines for late night snacks, especially traveling with kids i assume

various hangers to meet every need, top shelf motion detection light, heavy muslin spacious laundry bag

if anything i would have liked a bigger gym and a more affordable breakfast.

kitchenette only had an additional sink. no microwave or stove.

but there is only space at the curb making it a bit awkward to unload and load the car when pets are in the

the kitchenette is very small and no cooking surface

clean, safe, up to date friendly staff, accommodating love the roof top bar and drinks!

good location, cozy spacious room, polite and friendly staff, delicious breakfast

nice gym

put a hefty security deposit on the card as well as a $35 per day charge for facilities including wifi (which

it is a pet friendly hotel, i prefer vinyl floors in the rooms instead of carpet

the location, guest laundry, restaurant and concierge

was a starbucks coffee shop indoors, several bars and restaurants indoors, as well as a very fun bar that has

food on room service was very good

and the wifi was not free

the restaurant is great for morning meals and lunch as well as room service

the guest laundry

was so clean, smelled liked fresh laundry when we came in

that there was a laundry facility, and free breakfast with coffee.

great breakfast selection every morning. clean room and able to use laundry facilities

having to pay for guest laundry.

cleanliness, hospitality, comfort, breakfast

breakfast was amazing

for a bed & breakfast, there was nothing i didn't like.

the innkeeper anticipated our needs though out our stay and provided a delicious breakfast every morning

breakfast was excellent and made to order

breakfast was perfect to start the day off & the onsite laundry came in handy

very nice gym and laundry room

staff; spotless premises; room (esp the bed) quite comfy and cozy; decent fitness and laundry area; waffle irons

we loved everything, wish it had a laundry room for the public on the property

breakfast was good. spacious room. fab laundry room.

room was under the laundry room and i requested a change and this was never addressed

it is quiet and convenient for us to visit our kids.

gym was a bit too small.

good location, gym, nice staff, comfy beds, nice atrium

i was expecting to have a room with balcony but instead i got the one with the fireplace

no laundry facility little tired & could benefit from renovation

laundry service is inadequately expensive

wifi not stable unless you pay for an extra

wifi was really bad

handicapp grab bar in shower, cleaning was poor, i got charged for upgraded wifi after specifically being told

were being completed so the laundry room was not available and my length of stay there was for almost a week,

breakfast nice location good value foe money you can add 1 more laundry

add more laundry mcs

ice machine and laundry was working as designed

staff let me do laundry after hours