not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

pool, fitness room and laundry great

the laundry facility was helpful

nice exercise room, hot tub and pool, frre parking

breakfast was great the 1st morning, but the 2nd morning the my kids started the pancakes were off a bit

hotel had a laundry only accessible through qr codes

laundry facilities was not free like back home very outdated same as the room nasty breakfast

add a lil more variety to the breakfast! otherwise, fine.

style of the room and the complete kitchen

their rooms are spacious, bed was comfortable, and a free buffet style breakfast was available every morning

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

the laundry room is well-maintained

i was promiseda a laundry by the staff but it wasn't kept

the manager the weird pet policy the pet policy is ridiculous

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

no room service, no breakfast you can take in room, no visible usb

the room the facilities the gym everything was very good and priced well.

breakfast was amazing, and we were able to get late check out, being reward members

closed on monday and tuesday, no room service

laundry and fitness center out of service with no advance notification, and no alternative provided

lack of laundry and workout facilities that we were not told till check in.

several visits over the last 6 months. still renovating! no gym or laundry facilities

i was informed that the laundry room was locked

laundry and gym

laundry service very expensive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

breakfast was hot and delicious (i had omelette and sausage, gf had bagel and yogurt)

machine on every floor but that's no big deal and the hallway smelled a little like water, like a pool was nearby

no laundry service

a little noisy, room was next to the laundry room .

parking is a little tight

front desk staff was very helpful when no parking was available. breakfast is very good.

parking lot is not big enough for the size of the hotel but for the area that it's in it was to be

the guest laundry (free detergent provided) was really helpful as we were staying for a while

it also has a coin operated laundry for guests at an affordable price

no water fountain on my floor, laundry services could be simpler to use.

- morning staff was very courteous as well - electric car charging - onsite laundry

laundry room needs to be large more than one washer and dryer.

you need signage in the laundry room area advising how to get back to your room.

gym and laundry areas available

close to umd and easy parking. very helpful guest services team. healthy breakfast options

the room was exceptionally clean and we loved the set up with table and chairs and an adorable kitchen area

location & kitchen in the room

no laundry facilities

pool was closed my entire stay

i was so disappointed because the only reason i booked the room was to have access to the spa tub

room was spacious, clean, and had a nice kitchen type area

and access for kids in the lounge for breakfast

when we checked in there were bags of garbage and piles of laundry lining the hallway

the laundry app was impossible to figure out

only one laundry set available for guest use in a rather remote location

only one guest laundry

was extremely disappointing calling down for room service and being told that the staff no longer brings things

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

front desk might be better. lack of facilities.. laundry etc...

they partnered with three restaurants to provide room service but didn't offer to pay on your bill and made

interesting for the kids to walk around an american campus, even if the students weren't there

too much noise from tenants and parking and towing agents all over

parking was good and had elevator because my room was on third floor.

easy street parking to room access for visitors to swing by easily.

wifi doesn't work and stains on my blanket.

there were police officers outside in the parking lot on both occasions i went out (no apparent reason so they

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

ive seen ladies doing laundry late evenings

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

the bed was uncomfortable to me but my husband enjoyed it. parking lot was a little confusing.

great laundry & exercise

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

had wine at the bar the night before

t open but you can order room service and night and they had a grab and go store in the lobby

mean to make matters worse no information about what i can benefit from the hotels suck breakfast gym etc nothing

facility itself was outstanding everything you need and more dishes pots and pans laundry room also a gym the

courteous staff, fabulous breakfast, free laundry facilities.

i particularly liked the laundry facility.

wasn t informed as to how the laundry is picked up and drop off is handled

on-site free laundry also came in handy

convenient laundry and

laundry is available

guys were also staying on the property in room and consuming all the time in the guest laundry

easy check in & check out and the gym

i would have liked to use the gym but i just wanted to leave

was awakened at 4a from high pitch noises=laundry being done

it was good wifi the water was great ,& it was neat in the room

always have difficulty connecting to your wifi during my stay and even whenhelp is sought out the problem is

nice staff, nice location, nice breakfast, nice wifi, comfortable.

the breakfast choices were great. the staff was very friendly and helpful.

my hallway always had trash and dirty laundry in it, the hallway in general had an odor whereas my friends hall

very good pool, laundry room, comfy beds, and clean rooms

would be nice to see a site that has laundry rooms where you can electronically pay to use the washer and dryer

guest laundry good

it had a laundry facility and the breakfast was good

room was on the top floor, last room to stairs and laundry room

the only thing i wish would've been better to make this a 5 star is - ensuring their laundry rooms are clean,

the room was clean and comfortable. the breakfast was great

pet policy wasn't accurate, resulting in a $100 charge that i didn't expect

the gym was decent but as i comment on nearly every hotel i visit, the gym should be much better than

gym and laundry area in the same space separated by just a wall, so not a very private gym session

free laundry and parking are huge in the nice local

was excellent room was very nice housekeeping was very friendly and thorough made good use of laundry facilities

hot breakfast that was quickly restocked as needed, nice clean pool facilities, access to laundry and gym, clean

i loved the cleanliness, the breakfast, the pool, the gym and laundry area, and the location

also been in others hotels on this level where the laundry room was complimentary

the kitchen staff , in the morning they were a bit rude.

limited parking in front area or side if building

couldn t open the blinds, leaking toilet, no table to eat our room, no breakfast, no pool, no gym

we arrived a little late so we didnt have time to really enjoy the pool and gym as we planned

could be a problem if more than one person needed to do laundry

the ventilation system in the lobby and the sheets/blankets have chemical perfumes in them from laundry detergent

unfortunately, the chemical smells used in the lobby and the laundry make it too unhealthy to stay here

double desk, outstanding gym

no pool. this property expanded their gym where the pool used to be.

the first impression right there is poor because of all the laundry stuff and the rest

the guest laundry facility is very considerate to guests staying for a few days or a week, especially in

i was given new laundry at my request

the laundry was 175 for wash and 175

was clean and i was on an extended stay so it was nice to have a laundry room down on the first floor

extra laundry and trash bags were not there

the continental breakfast was very good

the hotel and location was nice. i don t how the breakfast was because i missed the breakfast

there was parking available on the premises

it has a pool, a good size fitness room and conference room

to other holiday inn express hotels, there was no change for guest laundry at the reception

and the laundry was also good

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

they help me with my laundry

the fact their were no kitchenettes.

no laundry on-site

no washer and dryer in this hotel. couldn't wash my laundry.

we needed a laundry, washer and dryer. it would have been nice had there been one available.

laundry

breakfast, parking, extended checkout, quietness

laundry room has only one washer and dryer washer wouldn t work properly

laundry room was out of order

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

excellent proximity to fedex field and to an awesome 24hour fitness gym

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

laundry including bath towels and clothes

wifi was exceptional and the front desk ensured there were no interruptions

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

bed and the food from room service was horrible i didnt eat the food and i didnt get any

the rooms need to be cleaned well daily and it's annoying the way wifi keeps logging you out

close parking and good wifi good breakfast

the parking kind of sucked

the location is good for me . the parking is convenient the rate is reasonable

people was coming from outside to use the laundry room while i was in the pool

if you can make some improvement on the wifi speed

i wish the hotel had a pool.

not use facilities of pool and spa since 20 -30 young kids unsupervised just running rampant in area where

located near a rough part of town. gym equipment is getting old. pool is small.

less options for breakfast

kids running, playing games, singing and yelling, loud music, pounding on doors

i can say is this is the best hotel that my kids & i enjoy coming to

lady at the front desk yelling at kids from canada because they didn t have a room for them and they wanted

and we were under the impression prior to our visit that you had a pool and a hot tub which we definitely needed

coin laundry for guest use

feed the meter at 7am to avoid a,$40 ticket,problem with wifi access and breakfast not a good value at nearly

no clear direction to gym/pool area

it was 3 am, my husband, my kids, and i were tired, and i received nothing but attitude, and nonchalant behavior

lobby was great, things to do with kids. restaurant availabile

no working on site laundry and bad lighting for the sink area

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

breakfast and laundry

the included breakfast was amazing

staff, very comfortable beds, large rooms, property was nicely renovated, covered parking, great wifi, great ac

and you can do your laundry

very clean. parking lot available and also self laundry service

the breakfast was hot and fresh

#2 - the continental breakfast

are narrow and since dc is school kids field trip destination we booked during one of those trips and it was

onsite parking and laundry

have laundry powder/liquid available for purchase.

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

reason why i wont stay there again is because i travel with my kids

free parking, refrigerator, and microwave

was not non-smoking, even though it stated it is

to be fair, i was in a smoking room, but i don't think it had ever been vacuumed

bad was extra comfy, the staff was very nice and the on site parking is awesome

the bed was comfortable and wifi fast

staff was rude after giving me the wrong wifi password on my key card

convenience to public transport, cheap laundry facilities, friendly staff

the laundry took my money because it wasn

they had laundry facilities and free tea and coffee in the mornings

our room stunk of smoke which effected the smell of all our laundry

like the privacy and having access to cleaning facilities such as a laundry room and 24hr store near by

how dirty the room and lobby was...oh and the laundry area was filthy.

it was quiet, spacious, and the staff was great. the laundry facilities were clean.

the main entrance had broken glass around the entrance and trash was all over the parking lot

didn t like that someone said there was gonna be breakfast and it wasn t

the kitchen

the laundry facilities were a much needed bonus

appreciated the on site laundry

laundry service only one wash machine worked and one dryer the other ones were broke when we left

patched, the toilet had a cracked, room carpet was nasty, hallway and lobby floors were nasty, laundry room was

this hotel had absolutely nothing at the hotel that booking said they would have no pool no gym jacuzzi suites

a lot of noise from the laundry room

smell of tobacco and marijuana through the vent in bathroom, smell of laundry through the door

floor laundry was piled up right near the exit door to get to our car which was really smelly

like that they had a laundry room available to the guests

good breakfast, staff was courteous, guest laundry facilities useful.

late check out

low price and good parking space

were in a smoking room, i knew we were going to be but the smell was overpowering

would barely work, i just finally turned the tv off, you had to use your key to get into the parking lot, it

horrible. facility in bad condition. stray cats all over. non smoking room smelled like smoke.

staff let me do laundry after hours

were being completed so the laundry room was not available and my length of stay there was for almost a week,

ice machine and laundry was working as designed

add more laundry mcs

breakfast nice location good value foe money you can add 1 more laundry

wifi network was poor

and that is the reasons i chose the hote i stayed two days and the did not clean my room the wifi and cable went

the pool & breakfast

easy to find location, quiet, plenty of parking, clean, and love the room.

clerk was very friendly, the breakfast was very delicious and my room was excellent

machines and laundry was a little inconvenient especially if you were staying in the front or on the up

there was a laundry, and staff was quite nice.

smoking rooms laundry room staff

room was fairly clean and parking close to room

location close to hihgway. parking close to room available.

amenities and free laundry service was really nice to have

the free laundry access on the third floor, loved the free shuttle to the metro station, loved the spacious

there was free laundry also, which was nice

rooms are spacious have a complete kitchen, indoor pool,laundry room free

breakfast, free laundry, very good wifi

dirty laundry pillows burned lenient

wifi worked

pet friendly! the parking was a plus and the location was perfect!

intermittent wifi

wifi not working at an times

it was just dirty, and it smelled like it had not been cleaned in days found dirty laundry in the bathroom of

love this hotel they didn t ask for any security deposit and they have a laundry room for guests to use

the size of the room with the kitchen.

everything else was fine! glad there's parking in front of the rooms.

liked the space free parking, the room was clean although i would've liked cofee and complementary

the laundry room was safe and the machines worked fine

i like the parking

non smoking everyone around me was smoking in other rooms it reeked of stale cigarettes and the

the wifi was very intermittent and barely worked

parking and wifi free

location next to metro section. it had a laundry facility for guests to use.

the couch. the laundry. the pool.

handy laundry

coin laundry room is so small with only 2 laundry machines

the gym and laundry opened while i was staying, so it's coming back, but it's not fully back yet

also, really nice rooftop bar and

we weren't able to use to rooftop bar because it was raining but that would have been nice

wifi speed and latency were quite satisfactory

modern, comfortable, love rooms and gym

also the gym was very nice but also they ran out of towels and cleaning wipes and it was 8:00 am when i was

dirty laundry room

convenient and amenities, especially laundry!

wifi is fast but needs to start over to reconnect each time you are in the range.

wifi facility was not so good

the room is big and with breakfast.

there was a coin-operated laundry

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

of room after we got a room change to 900 from 618 pool area after spa was fixed laundry facilities available

nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals

big rooms, clean and working facilities with staff willing to help. laundry room a big bonus!

laundry machines were expensive and didn t dry clothes all the way

their way to get late night milk for my child, forgotten toothpaste and tooth brush and coins for laundry

pool was closed

both breakfast and location were very good!

the breakfast was excellent and the parking

customer was great l like that the hotel had breakfast fir the guests, pool and gym

customer was great l like that the hotel had breakfast fir the guests, pool and gym

too many kids and their teams playing and running up and down the halls.

great location near lots of places to eat. the breakfast was really nice too.

and the next morning walking past the outside seating by the pool, it stunk again

we only stayed 1 nite but used the laundry facilities every thing was

homeless people, they're loitering around the entrance, walking through the hallway with dirty laundry too

cheap laundry and a fitness room supplied with a good weight range dumbbells

on the first level, there were computers, newspapers, fruit, a breakfast room, a gym and a laundry room

there is also guest laundry available

hotel should have had more laundry machines

and the self-service laundry was very handy

laundry is available, but for a fee

laundry charges

also, it would've been nice to have more laundry machines and dryers

there is 1 washer and 1 dryer for 9 stories of guests which resulted in someone taking our laundry out of the

half bottle of body wash and no laundry bag in the room

staff and location was great. staff was kind and accommodating. on site laundry

guest laundry spacious room

laundry wasn t working most of the time and they wanted to charge us the breakfast even when the

also has a free laundry for any travelling and needing to do some washing

we could do our 1 load of laundry complimentary

loved the guest laundry

there was a free laundry with free laundry detergent - very useful

no laundry nearby or self service laundry in the facility.

we appreciated the access to wifi

gym is great

room is pretty spacious ( we are family with 3 kids and a dog) , very clean restroom and shower

great bed quiet allowed early check in

30pm, so first night lot great, especially since i was with my 4 and 5 years old kids

no laundry facilities, no pool, no parking

please prepare the amenity more like tooth brush and laundry bag, and slippers.

it had no laundry room, and it leaked in the shower all night.

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

travel with my small dog and even though this hotel is pet friendly and they did everything to accommodate me

have no complaints about the property itself other than no onsite laundry access

large gym. close location for the capitol hill visit.

the gym was really small and so were the rooms.

could've had breakfast (though covid regulations probably were the reason behind that)

has a destination roof top bar that gives it another level of cache

check in took forever. they said the laundry was backed up.

good facilities such as a laundry and a gym

the bedding was worn and we had difficulty accessing the laundry until mike sorted us out.

loved how the location had laundry and was walkable to everything of interest

weight room and laundry

no laundry facility little tired & could benefit from renovation

laundry service is inadequately expensive

) the waiter explained the mains could be kept warm in the kitchen

the pool was lovely! service/personnel/cleanliness ~ all perfect

the shelter next door pool should be bigger

the room service also never answered the phone and i had to get front desk to go and order for me

i wish the pool area had better day, beds, and chairs or maybe was a little bit bigger

fantastic gym - one of the best from hotel ever

i would love to have more healthy options in the restaurant and cafe. and in room service

rooms were clean, nice bathroom / shower and wifi access .. room service was prompt.

elevator/key card issues every day; 20% + $5 tax on room service

great gym

nice rooms , great gym , never did figure out the restaurant

room service, food was cold and tasteless

beautiful hotel and wonderful staff. great gym and good location. would come back.

laundry room

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

two of the washing machines in laundry area out of order making it hard to get washing done.

- i had to wait in the laundry room for 20 mins to get the detergent

location, room, laundry facilities

the guest laundry

having to pay for guest laundry.

that there was a laundry facility, and free breakfast with coffee.

great breakfast selection every morning. clean room and able to use laundry facilities

was so clean, smelled liked fresh laundry when we came in

on site laundry helpful for long stays

having the laundry onsite was helpful

staff were excellent, handy having laundry, location was close to everything, very clean.

room service and laundry on site very

an added bonus to this property is being able to do your laundry if needed, but the machines are not in your