coin vending machine using card to withdrawal to use the laundry facilities would be beneficial for tourists as

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

very good pool, laundry room, comfy beds, and clean rooms

room where i stayed seemed to be located next to a laundry facility so during the day the sounds from that room

would be nice to see a site that has laundry rooms where you can electronically pay to use the washer and dryer

was awakened at 4a from high pitch noises=laundry being done

the complimentary breakfast is pretty good too

the swimming pool was closed at 14 august

pool wasn t open

that it had a pool

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

front desk might be better. lack of facilities.. laundry etc...

poor room service , bathroom not perfectly clean upon arrival

the gym is very well equipped

laundry including bath towels and clothes

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

wifi was exceptional and the front desk ensured there were no interruptions

people was coming from outside to use the laundry room while i was in the pool

kids loved the indoor pool which worked out great since it rained

not use facilities of pool and spa since 20 -30 young kids unsupervised just running rampant in area where

comfortable bed and wifi easy to access

rooms were a little small, pool was over chlorinated to the point my eyes burned and the kids couldn't go in

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

great laundry & exercise

varied and well-prepared breakfast and dining menu

the in-house restaurant had a buffet breakfast that was phenomenal

great staff nice gym

the gym is almost an empty room

clean building and room. good breakfast and friendly sraff

loud patrons all night - kids running and screaming

stated free breakfast but the breakfast only had egg omelette little muffins and bagels coffee juice cereal no

includes breakfast but not parking

no water fountain on my floor, laundry services could be simpler to use.

- morning staff was very courteous as well - electric car charging - onsite laundry

laundry room needs to be large more than one washer and dryer.

it also has a coin operated laundry for guests at an affordable price

the guest laundry (free detergent provided) was really helpful as we were staying for a while

no laundry service

a little noisy, room was next to the laundry room .

breakfast well-stocked and staff was accommodating

too few parking spaces

nice rooms and close to university. the complimentary breakfast was nice.

no working on site laundry and bad lighting for the sink area

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

breakfast and laundry

awesome breakfast buffet

the included breakfast was amazing

onsite parking and laundry

have laundry powder/liquid available for purchase.

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

reason why i wont stay there again is because i travel with my kids

facilities clean and beds were comfy secure free parking

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

laundry service very expensive

pool was nice, clean, but they were out of towels by dinner time

wifi didn't work for more than 12 hours

guys were also staying on the property in room and consuming all the time in the guest laundry

laundry is available

convenient laundry and

bar area was nice and clean

they have a bar - can't comment as i didn't avail of

laundry and gym

laundry and fitness center out of service with no advance notification, and no alternative provided

i was informed that the laundry room was locked

no laundry.

was supposed to have laundry and gym but they feel to mentioned that they were under construction

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

ive seen ladies doing laundry late evenings

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

computers as the business center closes 10pm (computers were slow and couldn t log in) - gym the size

hotel had a laundry only accessible through qr codes

laundry facilities was not free like back home very outdated same as the room nasty breakfast

there were good size parking lots and parking was free

full kitchen facilities, very clean room, close to highway, very convenient

the operation hours of the pool.i believe could be a little be earlyty

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

the laundry facility was helpful

pool, fitness room and laundry great

was there for two nights as i was in town to take the bar exam and needed to be near the testing center

gym need improvement

wifi

too much noise from tenants and parking and towing agents all over

i liked the parking lots

the wifi was fine

parking was good and had elevator because my room was on third floor.

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

i was promiseda a laundry by the staff but it wasn't kept

the laundry room is well-maintained

however, my room had a full kitchen (fridge, freezer, microwave, stove, sink) so breakfast can be done that

rooms are spacious have a complete kitchen, indoor pool,laundry room free

staff was not friendly, and they also left large laundry bins everywhere, in front of elevators and

good breakfast selection and laundry available if you bring your own detergent

there's a free self-service laundry which was quite handy

there was free laundry also, which was nice

dirty laundry pillows burned lenient

very spotty wifi connection.

some issues with wifi.

pet friendly! the parking was a plus and the location was perfect!

noise from nearby building site weak wifi insects

gym and laundry areas available

you need signage in the laundry room area advising how to get back to your room.

king suite was tight with pullout couch, which was also uncomfortable. breakfast not great.

the bath, kitchenette and storage closet was clean and very clever in design

i think the gym could use more equipment for the space that they have.

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

or 6am kids playing in the hallway throwing a ball against the walls

we had to pay for breakfast but it was good

that i had to pay for breakfast. lol

t far from where i was going, clean, pet friendly, and the room was very pretty and

no laundry facilities

gym room, clean outside entrance and lower volume of music in catered rooms at night or at least

room was spacious, clean, and had a nice kitchen type area

they gave my room away with the spa tub

my kids and i were disappointed we couldn’t have fun in the

the staff went out of their way to get me a roll of quarters to use the laundry facilities and provided us with

coin laundry room is so small with only 2 laundry machines

their is no coin machine in the laundry room, they didn t have any change at the front desk which left me on

the couch. the laundry. the pool.

location next to metro section. it had a laundry facility for guests to use.

had called room service to ask for the facial steam packets but they don t provide any of those products

they do have a mini bar in the rooms, but it's full of things they want you to purchase

are spacious, bathroom has great products, the gym is well equipped and spacious

no refrigerator, just a bar type cooler.

i also was surprised that it wasn t a mini bar in the room and we had to call room service to get beverages

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

of room after we got a room change to 900 from 618 pool area after spa was fixed laundry facilities available

there was a coin-operated laundry

metro, good eating places nearby, pool, gym and laundry

laundry was expensive

to other holiday inn express hotels, there was no change for guest laundry at the reception

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

and the laundry was also good

they help me with my laundry

the room was nice, very nice full size kitchen.

extra laundry and trash bags were not there

clean room, lovely big shower, comfortable bed, nice kitchenette with dishes and everything

also didn't have all the kitchen ware pots dishwasher was

everything. the shower. kitchen. living area

the breakfast options were decent. was hoping oatmeal as well. otherwise everything was good.

only one guest laundry

when we checked in there were bags of garbage and piles of laundry lining the hallway

the laundry app was impossible to figure out

only one laundry set available for guest use in a rather remote location

no room service

laundry room has only one washer and dryer washer wouldn t work properly

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

laundry room was out of order

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

the indoor pool was a major bonus for the kids

the laundry took my money because it wasn

they had laundry facilities and free tea and coffee in the mornings

convenience to public transport, cheap laundry facilities, friendly staff

our room stunk of smoke which effected the smell of all our laundry

like the privacy and having access to cleaning facilities such as a laundry room and 24hr store near by

a very friendly and helpful staff, comfy bed, close to the metro line and buses, free guest laundry and hot

also has a free laundry for any travelling and needing to do some washing

nice if they have more than 1 laundry machine so guests don t have to wait to use it

we could do our 1 load of laundry complimentary

there was a free laundry with free laundry detergent - very useful

the laundry mat, the gym and location.

was excellent room was very nice housekeeping was very friendly and thorough made good use of laundry facilities

was able to wash clothes in a designated laundry area and buy small batch of detergent at front desk

gym and laundry area in the same space separated by just a wall, so not a very private gym session

free laundry and parking are huge in the nice local

there is a small gym, but no pool

amenities fee for amenities we didn't use. didn't see advertised kids amenities.

for example, i didn't see any vending machines for late night snacks, especially traveling with kids i assume

room is pretty spacious ( we are family with 3 kids and a dog) , very clean restroom and shower

food was great, everything was excellent suggest wifi capable tv ssystems would add

it had no laundry room, and it leaked in the shower all night.

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

no laundry facilities, no pool, no parking

please prepare the amenity more like tooth brush and laundry bag, and slippers.

hotel service charge. wish the hotel bar stayed open later.

nice apartment, had most things expected. good with laundry on each floor.

laundry charges

hotel should have had more laundry machines

laundry is available, but for a fee

also, it would've been nice to have more laundry machines and dryers

laundry service is inadequately expensive

no laundry facility little tired & could benefit from renovation

room service delivery staff were friendly

i liked the atmosphere, dining facilities, bar area and the lobby store.

wifi was really bad

there is 1 washer and 1 dryer for 9 stories of guests which resulted in someone taking our laundry out of the

the laundry room was easy to use

guest laundry spacious room

staff and location was great. staff was kind and accommodating. on site laundry

laundry wasn t working most of the time and they wanted to charge us the breakfast even when the

nothing. pool could be more spacious for the kids.

and they charge you a flat $35 a day for wifi, water, etc you know, all stuff you re supposed to have included

good location, cozy spacious room, polite and friendly staff, delicious breakfast

they charged me 100 usd for another room room service and they are not refunding the money

fantastic gym - one of the best from hotel ever

have no complaints about the property itself other than no onsite laundry access

gym was wonderful (24hrs), brian was very helpful for the one day he was available

and the breakfast staff were so kind and accommodating i was traveling with young kids, and alone for the

my booking included free breakfast which was a lovely continental buffet with option to order a delicious

has a destination roof top bar that gives it another level of cache

client laundry was great

loved how the location had laundry and was walkable to everything of interest

the self-service laundry room is a plus

good facilities such as a laundry and a gym

great location, nearby all points of interest in dc. very good they have a laundry machine.

that there was a laundry facility, and free breakfast with coffee.

the guest laundry

great breakfast selection every morning. clean room and able to use laundry facilities

was so clean, smelled liked fresh laundry when we came in

having to pay for guest laundry.

beds huge walk-in closet iron and board already there -- sofa seating and a kitchen--there are laundry facilities

laundry facilities available

place is good, and personnel is good too, possibilities for laundry and location

the amenities at check in, or in the room - for example regarding breakfast (time and location), laundry services

also there s a laundry room

and you can do your laundry

very clean. parking lot available and also self laundry service

, complementary breakfast, round the clock coffee, close to scores of restaurants and metro line- very

else cause i could imagine somebody else going through the same thing that i went through with kids thank goodness

i didn t like how small the elevators are and the gym equipments didn t work

good breakfast, staff was courteous, guest laundry facilities useful.

a lot of noise from the laundry room

floor laundry was piled up right near the exit door to get to our car which was really smelly

our room was next to the stairs and laundry, and i was scared awake a few times by the swing of the door as it

roach infestation (even through the stairwell), rodent infested, every wash cycle floods the laundry room floor

- i had to wait in the laundry room for 20 mins to get the detergent

laundry room

two of the washing machines in laundry area out of order making it hard to get washing done.

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

location, room, laundry facilities

spacious room. comfortable bed. access to laundry facilities.

also - a laundry on site, so you can stay a while and cheaply/conveniently do your washing

on site laundry helpful for long stays

having the laundry onsite was helpful

an added bonus to this property is being able to do your laundry if needed, but the machines are not in your

were in a smoking room, i knew we were going to be but the smell was overpowering

close to highway. free parking.

would barely work, i just finally turned the tv off, you had to use your key to get into the parking lot, it

late check out

beds, free parking that gates so you don t have to worry about car getting broke into , bed was very

the laundry facilities were a much needed bonus

laundry service only one wash machine worked and one dryer the other ones were broke when we left

patched, the toilet had a cracked, room carpet was nasty, hallway and lobby floors were nasty, laundry room was

appreciated the on site laundry

the staff were extremely pleasant and the breakfast was great

the location, guest laundry, restaurant and concierge

it has a massive gym, beautiful lobby, gorgeous staff & great room

the gym was full sized with lots of cardio and weight machines plus free weights

and the wifi was not free

hence we were scared of using other facilities like the gym

night someone was mugged in parking lot

wifi worked fine

bad was extra comfy, the staff was very nice and the on site parking is awesome

roaches in room and cigarette smell in non smoking room.

price and free parking

room was under the laundry room and i requested a change and this was never addressed

clean court yard was washed and cleaned daily the lobby was cleaned and windows washed ect the bar staff where

i was expecting to have a room with balcony but instead i got the one with the fireplace

very small gym

no free wifi

amenities were great, restaurant and bar was exceptional

everything about hotel was amazing - they graciously allowed us late check out given our evening flight and

the noise from the lively bar echoed and carried up through the open atrium

gym is heavy in use in the mornings and staff sometimes seemed overwhelmed with the amount of

beautiful views, roof top bar/dining, class a restaurant and bar on the 3rd floor

it was quiet, spacious, and the staff was great. the laundry facilities were clean.

how dirty the room and lobby was...oh and the laundry area was filthy.

the staffs, the room, the parking lot, and everything generator were good.

the kitchen cabinet paint was chipped and a bit on the grimy side, sheets were very thin and the

of complimentary breakfast suggestions

cleaner left cleaning stuff in room. no laundry bag and no garbage can in the bathroom.

swimmong pool closed no laundry

due to high atrium stretching up to where rooms are- restaurant/bar and shop selling snacks, laundry detergent

good breakfast, ready table. laundry ready at time. receptionist solved problem by arrival.

room nice and spacious and laundry facilities a bonus

the bar is super pricey, even the happy hour prices were high

room service breakfast wasn't great.

needs more bar seating

loved the fact that they allowed us an early check-in and a late check out they upgraded us to a beautiful sweet

there is a great courtyard bar and restaurant

we loved everything, wish it had a laundry room for the public on the property

breakfast was perfect to start the day off & the onsite laundry came in handy

there are washers and dryers in the hotel for self-laundry

anything i don't loving what you waiting in onelin do you believe mo bed sheet they told me no laundry

excellent location. enjoyed laundry and fitness centre value for money

coin laundry for guest use

no free coffee; there s a starbucks bar and it s not always staffed

no gym so i had to go to a gym and at for it

hotel experiences i've had dipped more into the luxury side of things, with enhanced decor and spa features

wish they had a pool for the kids to enjoy

aesthetic of everything was so cute and that s why we chose this hotel plus it s pet friendly

the gym is also small but again not an issue since i was able to go for a few runs down to the national

wellness center a plus (had a terrific massage) and the gym did the trick

excellent wifi

the speakeasy and rooftop bar, so looking forward to going back in better weather and without kids to get the

long walk in and out of the room for a hotel of this cost, there should be a faster, more express laundry service

polite staff,nice restaurant on site, food gym and room facilities. nice stay in a good area

hotel bar and restaurant was awesome!

friendly staff provide very good service, with an starbucks in the premises and a very cozy bar and bistro for

immediate room service

laundry service overcharged me and only because i closely checked the invoice did i realise - check

and a guest laundry would be nice

location, very cordial and helpful staff, though missed the laundry service

provision of laundry service, breakfast menu

didn't like that we didn,t have a microwave in our room and that there we no laundry room, so we could of washed

pool and staff

on weekends that’s about the time you’d want to go swimming on a hot day with kids and after touring all

location is great, rooms are chic and the property is very pet friendly

the room was extremely comfortable, they gym was superb and the rooftop gorgeous

was also disappointed that the rooftop bar was only open for reservations but that's no fault of the hotel

the hotel did not offer complimentary wi fi and did not offer on site laundry.

are no washing machines for guests to use and their laundry service was expensive

room service was not available

good hotel for family with kids , best location to visit the mall, museum and lots of restaurants

pool open and clean from the valet to the front desk staff great rooms spacious and

beautiful property, gym was fantastic, staff was super nice and very helpful!

beautiful hotel and wonderful staff. great gym and good location. would come back.

i love the restaurant in the lobby and the gym was exactly what i needed

one staff member said to get in lobby, lobby said to get from room service

shoutout to the manager and the staff at the bar of a rake's progress