location, cleanliness, parking, safety, large tv, room nice/large

vacuum the carpet in the hallway

1 pet free

celan and confortable and pet friendly

straight weed in there & people were just sitting on the patio smoking and drinking beer in the parking

laundry room only had 1 washer and 2 dryers

the laundry room did not have all its machines working and the pool was closed.

the bed was comfortable it was a smoking room and the water was good temp and great pressure

the location is great and then smoking room .

i turned on the shower n the middle of the floor and ultimately i seen a bug crawl behind the kitchen cabinets

the laundry room was so disgusting i chose to not even try and do any at this location

used our own towels, replaced the nasty shower head in the bathroom, laundry was out of service, and i never

and the laundry room doesn't have detergent to buy

the access for handicapped parking is limited in front of the building.

room close to parking

only laundry with only two sets of washers and dryers

laundry room on site

they have a laundry room but when asked for change they referred me to a nearby store

semi parking was great

bar needs to be expanded and the rooms should at least have microwaves for the price of the room

a room for a spa tub executive suite, upon arrival was told they do not offer those rooms and that booking

i booked a spa room for my family

the breakfast was very good. the location i really did like the location.

then expected, pankcakes mashine (never seen before) staff excellent from arrival to departure, parking space

the staff lied about room service

guest laundry facility was down.

pool needs to be heated in the winter time... it was super super cold

complementary breakfast & jacuzzi

oh and the breakfast was awesome

the parking was extremely overpriced and the self-parking was inconveniently located in a parking

breakfast was til 10 and manageable for even the little kids

more meat at breakfast

everything . clean big full kitchen. friendly.

the breakfast could be better

pool had too much chlorine my eyes burned even just seating by the pool

your breakfast room is so bad and the lady who make it she going to smoke and later come in the kitchen and

the bed was very comfortable and the room was like home with the kitchen and convenience of a stove and dishes

i liked the fact that it had a full kitchen and full sized appliances.

also, in the kitchen there was no dish towel or dishwashing liquid for the dishes

they never went to chat the towels or bed sheets pool didn t work until saturday

wifi needs some help

the rooms, the breakfast and the area was not bad at all

though the parking lot is under video surveillance, lock your car and close the windows fully

the room overlooked the top of the front canopy so no view of street or parking lot.

my truck got stolen from the parking lot , and they didn t let me see the cameras

no blankets were in their dirty laundry at

truck parking

exterior damaged car in the parking lot clearly had been there for some time

don t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago

don t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago

the one i've machine in the hotel didn't work none of the guest laundry worked and i suspect they didn't even

no breakfast no fitness center guest laundry not working remote not working properly

toilet was not clean no wifi

to top it off, the parking lot had homeless people hanging around

clean and pet friendly

that can t be utilized because the property doesn t have what it takes, coin operated laundry during a coin

the breakfast was ver good

very spacious and breakfast was good

the set up of the pool. the fact my son enjoyed himself, along with a few cousins, and a friend.

for many days, room noise isolation from room to room is bad, you can feel the room vibrating for kids running

had to pay to wash and dry your laundry

00/night pet fee on top of expensive rate

kids running up and down hallway

we were in there 2 days out of the 5 and i could watch my kids directly in the pool

we were in there 2 days out of the 5 and i could watch my kids directly in the pool

in my room the entire morning waiting for room service-my room is across from housekeeping and laundry, there

my room was right next door to the laundry room

also that took care of the breakfast

gym very tiny... and needed a cheaper rate so that we could have stayed a few more days

would like the breakfast time to extend to 10:00 am

laundry facility didn t have air conditioning and i had to wash some laundry

loved having access to the laundry and all of the snacks and drinks i was able to purchase

there were used condoms in the guest laundry room

good breakfast, free parking.

indoor pool area was cold and i was locked out on the patio card reader wouldn't work.

laundry

had to go down in the laundry room to get sheets with front desk clerk who was knitting

the staff,the laundry nor the vendig area that homeless people literally live in

smell like someone just gotten thru smoking

was fine but my son and wife's room had lots of roaches and smelled like smoke when it was a non smoking room

laundry out of order

broken glass in the parking lot

to walk 300 feet to the nearest exit door to the parking lot

drug addicts everywhere in the parking lot

they offer wifi

they had no carts for our personal items. we had to use a laundry hamper.

laundry facilities

very clean, professional staff, great breakfast, laundry facility

the location and parking areas were well lighted and secure

clean and quiet. enjoyed breakfast.

guest laundry didn't work

thirdly glad we ddnt go that night the pool has terrible maintenance so much build up and dirt in filter ports

the staff and rooms and breakfast

breakfast, but understand it due to covid

the breakfast has many choices and was very good

the free wifi an d the bed was comfy

pool

everything was perfect. the breakfast bar was amazing.

the gym needs machine wipes and even some sanitizer would be nice

clean hotel. nice pool area.

kiki was very nice and friendly the entire staff was great from kitchen lady to laundry.

kids uniforms were taken from the laundry service

my husband enjoyed both the pool and rec center and he loved both

the breakfast was the best

but service is exceptional and free good breakfast

sheets and a comforter or a blanket and was told twice that i would receive them when the laundry was complete

the spa tub but really everything

spa tub was filthy had to clean it myself

needed a indoor pool lol

pool was not clean..

on site laundry and right next to a gas station, also tons of food options within a mile

enough vending options, no breakfast, and the cljse laundry room being closed at 9:00 p

free wi-fi,refrigerator,laundry facilities ice machine was down for the last week and a half of my stay no weekly

the laundry room and

the only thing i didn't like was the parking.

couldn't connect to whatever wifi

there is only smoking rooms wich stink

t know if it was a misunderstanding from me but, i thought i got told my room (#109) was a non-smoking room

is convenient (close to the interstate, gas station in walking distance and mc d s across), pet (no fee) and

bathroom was not clean,room had a bad smell of cigarette i requested not smoking

to texas freeze and water shortage, we weren't able to use the pool

super clean facility. well lit parking.

wifi wouldn't connect to devices eventhough password was provided with room key

for parking by room was broken and we are disabled, had to walk all the way to the front ;(

parking is a little crowed

they offered guest laundry, which i look for in every hotel we stay at

parking was limited

guest laundry machines were never working so we had to wash clothes in bathroom

need larger parking lot.

parking lot was full on last night of our stay

tight parking

breakfast was simple but good

he never told me wifi pw, never said what time check out was

free wifi is very poor, often cannot connect and when it does keep getting bumped off

wifi

was pet food left under the bed

the wifi was horrible

also my room was non-smoking but smelt like a fresh cigarette upon entering the room

the wifi was very fast

for starters everyone should know that there is no wifi at the property, the management admitted to that being

a non-smoking room and got a smoking room

i accidentally booked a smoking room but was quickly changed by staff without any problem.

the vending room where the ice machine was located was also used as a laundry room for dirty laundry towels

didn't like that they showed they offered laundry services but when i asked at check in about it they said there

bed linen and towels had a bad smell to them and in good hotels its essential that laundry is done to ensure

the daily fee. but, i understand its use towards the gym, water bottles x2, etc.

such a cool hotel! comfortable, well-styled, and a really lovely staff. pet-friendly too.

the food and amenities are good especially the self service laundry facility available for those who wish to

the common areas of the hotel were hot. the towels are thin. the whole hotel smelled gym-ish.

i took my kids to a concert in dallas and chose this hotel due to the location of the venue

artwork throughout; reasonably priced breakfast (enzo's tacos) and dinner options; easy to walk many places in

staff were wonderful, pool was excellent, rooms were clean and comfortable and a little funky

liked the amenities, like the gym and the laundry room

breakfast, and very servicemided personel the pool was also ok and that we could use the laundry room

the breakfast was not necessarily what i prefer to eat (i only had a taste for something light - the

we loved the assortment of foods at the breakfast each morning

as a bonus, the water in the pool was cold when it was 105 degrees outside

laundry was not delivered as agreed

of like to have a laundry facility to wash clothes but with covid cases probably not a good idea

laundry, valet parking (we wanted to selfpark and it wasn't clear how to do that - it was much

views, very comfortable rooms, wonderful staff, and fast room service

the breakfast was very delicious with a wide variety of food

asked to get laundry done, but they didn't understand and left the laundry bag

the laundry was very expensive

the spa was fantastic

everything, the entire staff, the room, the accommodations, the restaurants, the room service

by noon there was no room for our kids to enjoy it due to a lot of young

there is a guest laundry - pay for the washing machine and the dryer is free

we had to ask for a a different room when we got there, then the new room smelled like dirty laundry

staff were wonderful from checking in, to checking out, the bar staff was amazing

the couch bed was awful, my kids who literally are happy to sleep on the floor complained that the bed was so

we went out for dinner then came back to hotel bar and spent most of the night at pool side drinking beer

need a trash can in the laundry room

it has a good self service laundry and a good fitness room

were friendly and helpful, the property has affordable laundry services and is close by to things

it also had an extremely clean guest laundry

barking dog in room on my floor, dogs were not allowed in the hotel!! no laundry facilities!!

people from all walks of life running in and out of the facility speeding to the parking lot

there was people from the street on the parking with all their stuff all over the place, they even sleep on

my event was happening and that is why i selected this property, just to not have to pay for parking and even

pool location was a bit disappointing due to it being between the building and where people smoke

i over slept breakfast lol

kitchenette was super useful in not having to order take out

the breakfast was good with lots of choices

i love refrigerator and kitchen

laundry

had the pool heater off and the hotel was full of kids for the national cheer competition, we would've

could not use their free wifi, had to use my own hotspot for my classes

the pool area was very clean

breakfast good and location very central

full laundry facilities

modern and a very comfortable place, the kitchen is fully equipped, wifi works well, central location close to

i was unaware the pool was closed! :( that was main reason i book this location was the pool

wifi is not strong in the bedroom

parking across the street is a risk

no make up remover cloths, laundry bags, or bedding for the pull out bed

laundry facilities were not working my entire week stay

rooms were clean and quiet, there was self-serve laundry, a fitness center, and a lovely hot breakfast in the

i was in town for 2 weeks. i was disappointed the ability to do my laundry wasn't available.

food was great each day and the indoor pool was just ok (the kids had fun) and that's all that matters

the laundry facility was okay, but it came with its own issues

there was not a coin change machine in the coin-operated laundry room.

no single washing powder available to buy, had to buy a big bottle for one wash in the laundry

the history, the art deco building, location & especially the guest laundry

area great breakfast downstairs coffee and snacks beautiful friend style that love to socialize laundry

we were able to walk to get coffees and treats at nearby shops and the kids loved the indoor pool

enjoyed a drink in the lobby bar in the evening

location, proximity to american airlines center gym was very nice

the rooftop pool and fitness center are inside and offer great city views

the indoor pool

had laundry facilities

locked out of laundry and soap machine took money and didn t work

the hotel have a guest laundry room with washing & dryer machine with qr code operated cost $3 each

there were,therefore, no spare pillows,blankets, or laundry bags

the laundry machines also worked well

onsite laundry

nice/large rooms - large bed, large couch, large kitchen, large bathroom, large everything.

parking so expensive and the drinks were very expensive i got two margaritas at the bar and it was not even top

gym is well equipped and has a lot of space - there were at least 8 more persons and i didn't even

kids loved breakfast! nice location for jump over to children's hospital

laundry also available

the bed, the gym, the breakfast, the laundry facility

gym was great & handy to have laundry facilities

brilliant laundry service available also

great location. having laundry facilities is amazing when on a long trip. super helpful staff!

i needed to do laundry after being away for a while and they have a very reasonably priced laundry ($2

also the guest laundry was very nice and not over priced

love the staff and i loved my bed and kitchen and bathroom and the breakfast and i will be coming back soon and

the gym needs remodeling. very worn and dated equipment.

location is great and excellent amenities for families with kids!

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

loved the early check in, aesthetic, the friendly staff, the room, and the pool area with rentable

the bar is ouch expensive lol

down market in the room service menu

super pet-friendly, location was great and all staff was amazing!

does not work, couryains does not work, i report 3 times laundry bad service room,2 days did not

in late ---little before ten pm was told that the bar served food until 12--not the case because kitchen shut

wifi connection always good

room service was hard to reach by phone. qr code not in the room to scan the room service menu.

room service attendant didn't know menu

location, staff, room, pool, laundry

some leaks in the bathroom. laundry machines out of order

the big bonus was a laundry room which is something we were very happy to see on a 5 week tour of usa

room was spacious, microwave and onsite self-laundry a plus

shower was always cold, not a great breakfast menu. faulty washing machine in the guest laundry.

could do with an updated washer and dryer in guest laundry but this is just small point

i liked that it was very close to our venue. the gym being open 24 hours. beds were comfortable.

the beds were super comfortable and the gym was much nicer than i expected which was a plus

more menu choices for kids

kingsize bed + modern + good wifi + friendly people + convenient in terms of distance to convention

laundry facility was available

the best thing about the hotel was its self-laundry service for the guests

the small kitchen had paper cups, no decent glasses, cups or plates. aircon was a bit noisy

waffles should be served daily because young kids enjoy watching them cook and come out in the texas shaped

no dishtowel or paper towels in kitchenette

didn t try to fix the laundry room door, if you stay on the weekends they don t clean your room not so much

pool was very small

pool was out of order, that sucked for the kids

nice, clean, quiet, high speed wifi, good coffee, mostly nice staff and service

good breakfast!

excellent breakfast , lobby clean, and the gym ud83cudfcb was awesome for a good workout

pool although outside temperature was 84 f, reception do not accept cash as an payment for

breakfast and free parking are a big part of why we stay at your property. keep that up.

pool area is drab

the breakfast was very good.

the laundry guy low key fussed at me so needing something else

free laundry which was a nice touch

washing machine room vending machine takes cash only for laundry powder.

no espresso on on premises after 4pm room service effectively stops at 11pm

gym was great but not nearly convent for those in north tower, as well the wifi was very poor in

it's an adult only hotel so there are no kids which we loved

beautiful rooms, nice hotel gym, good restaurant and bar on the first floor

no breakfast room service

breakfast was nit included

happened to be a lot of people in the pool while we were there, and it wasn't as clean as i would have liked-

it needs to be a cutoff for kids

little better breakfast choices for my kids

they should put family's with kids on first floor

indoor pool was cold. not unbearable but shoulda been warmer.

it needs to be a cutoff for kids

for a supposed nice hotel they offered nothing but laundry service

there was no bag for dirty laundry

the ac and the pool

poolside bar service

24hr gym with complimentary ear buds, towels and monitors on treadmills etc

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the gym was well equipped

they gave us complimentary wifi and it didn't work

room service was a disaster

no wifi unless you pay$14

wifi was easy if we have a marriott account but that too was very inconvenient

the staff and room service was great

room service was very disappointing. food was cold and soggy

room service food was not the best but i guess at 11pm you cant expect it to be great!

wet bar pool closed at 7pm & the pool closed at 8pm

a coffee maker in the room, wish there was a locker room in the fitness center, more after hours room service

friendly staff and the bar area was fun!!

the worst was the laundry service

a huge bonus was the hotel gym clean, modern, and equipped with state-of-the-art machines

the wait time for room service was little long.

the rooms were nice and clean but no room service due to covid

the rooftop pool is lovely as well

it was clean. it was a first for me i even used the laundry facility.

no indoor pool

we needed a fork and the young lady at the desk was very sweet and directed me to the kitchen area

but please address issues out by pool and in your parking lot

fact no indoor pool

so you walk down the halls and all you see is trash bags and dirty laundry upon my leaving i spoke with management

no hand sanitizer in the gym/laundry room. only one washer working.

we went to do laundry people put cloths in the washer then just took off and didn t come back after 1-1/2 hrs

the breakfast was just ok

i liked the pool area and the lobby was so beautiful along with my room was beautiful

room service was great as well

too small of pool and because of covid, restaurants aren t open as much

the bed and pillows were the best. really enjoyed the pool and patio too.

every way from the valet and bellman at the front door to the checkin/checkout, maid service and room service

very good gym and pool area, nice bar downstairs

i will say that the rooms themselves were charming, and the room service was good

roof top pool &, restaurants were awesome. great property.

just to add the gym and fitness facilities are amazing a great addition to the property

later, once we finally went up to the room and decided to visit the pool bar, we noticed that there was no

missed having a laundry bag hanging in the wardrobe for our dirty laundry

we had 2 teenagers with us and so spent time in the pool which had floating flamingos

great staff. great location. great bar lobby.

we loved the menu selection offered for room service.

pool is very small!

the location and gym were awesome! the staff were so friendly and nice to our dog.

great location, close to shopping, restaurants and gym.

room service was fabulous and very quick.

since it was my birthday and i wanted to give my boyfriend an early valentine s day gift as well i had asked

couldn t go to the pool due to covid restrictions on limited number of people

laundry facilities out of order

tasty coffee and cook-to-order omlette breakfast

pet fee too high, parking fee high

wish the bar was open a couple hours longer

no juice/milk for the kids

it had a guest laundry room which was easy to use from an app

it was handy having a guest laundry

expensive laundry facilities

fantastic room and so comfortable and has laundry which was so handy.

then as soon as i got to the room i went to the table and saw dried, orange crushed rose petals

broken dryer in the laundry.

alternative was to use freight and walk through laundry area

there is a bar nearby with loud music until about 11pm

#211 was right next to the gym - too noisy too early in the morning

the kids couldn t use the pool too cold, really busy.

the room was over the laundry....it was burning like hell!!!

says there is laundry when there isn't

no laundry or pool...

desk, not in the side of friendly, towels need replacement or a better laundry job

i didn't like that there was no pool and they didn't serve any kind of breakfast

nice and huge fridge with a big freezer. the pool is really clean. parking lot is good.

there is also always ample parking and the rooms are spacious

the pool was nice

they were remodeling and the pool didn't look like it was open, more like a storage area unfortunately

great area and easy check-in. parking was easy and the rooms were pretty clean.

linens i began to itch and asked for clean linens they said there were none available i asked for laundry room

they also have laundry facilities which was very helpful

filthy, i went to the front office to ask for clean linen, only to be told they had nothing and laundry would

no ice and the laundry facility took 2 hrs for my clothes to be done

smell in the non-smoking building