laundry out of order

broken glass in the parking lot

their were piles of trash and debris against the building and around the parking lot

loud music and partying in parking lot

to walk 300 feet to the nearest exit door to the parking lot

my room was right next door to the laundry room

in my room the entire morning waiting for room service-my room is across from housekeeping and laundry, there

the wifi allowed me to work seamlessly from my room

pool not heated

breakfast was good .

kids uniforms were taken from the laundry service

kiki was very nice and friendly the entire staff was great from kitchen lady to laundry.

full breakfast wasn't available but i appreciated what they had and the cook staff was very

i couldn't log into the wifi through my playstation

breakfast was amazing

that can t be utilized because the property doesn t have what it takes, coin operated laundry during a coin

young kids were left unattended and started fighting with each other

hotel was clean and had everything we needed for a weekend stay-beds, tv, kitchenette, even a grill downstairs

the kitchen. they also have a grill and beautiful patio.

very clean. friendly staff. great breakfast.

sheets and a comforter or a blanket and was told twice that i would receive them when the laundry was complete

assistant manager and the girl working the bar on saturday night were extremely nice and provided excellent

the pool

the spa tub but really everything

order the room with the spa tub and the tub was dirty

loved having access to the laundry and all of the snacks and drinks i was able to purchase

laundry facility didn t have air conditioning and i had to wash some laundry

there were used condoms in the guest laundry room

the breakfast was ok. could be better. pool was kind of dirty looking.

super clean! had mini fridge and microwave. breakfast was good with plenty of options

had to pay to wash and dry your laundry

we were in there 2 days out of the 5 and i could watch my kids directly in the pool

pool and the location

i haven t been able to stay at a hotel with hot breakfast in a while i think that s what i was looking

just that we were disappointed by the pools closing

the laundry room and

on site laundry and right next to a gas station, also tons of food options within a mile

enough vending options, no breakfast, and the cljse laundry room being closed at 9:00 p

free wi-fi,refrigerator,laundry facilities ice machine was down for the last week and a half of my stay no weekly

there security guy was a bit rude to the children, when alerting everyone to get out of pool.

no breakfast no fitness center guest laundry not working remote not working properly

the one i've machine in the hotel didn't work none of the guest laundry worked and i suspect they didn't even

to top it off, the parking lot had homeless people hanging around

there were lots of parking places and it was very easy to get there from the highway

staff was extremely helpful, the room was spacious and clean, and there were plenty of free parking spots

no blankets were in their dirty laundry at

exterior damaged car in the parking lot clearly had been there for some time

there where roaches in the room and the pool has been draining water

non-smoking room smelled like smoke

truck parking

friendly staff. clean room. comfortable bed. wifi and cable tv

free breakfast helpful friendly staff

the complimentary breakfast.

clean hotel. nice pool area.

the free wifi an d the bed was comfy

guest laundry machines were never working so we had to wash clothes in bathroom

friendly staff and clean facility. pool area was clean and safe.

nice and clean rooms...new tv and new bathroom. great breakfast area.

parking

breakfast need bacon

they never went to chat the towels or bed sheets pool didn t work until saturday

5 hrs after) the room was smelly and the swimming pool water was green

this is what i didn t like if is supposed to be you have breakfast is not thrue the first day of my estance

the breakfast was also on point and the serving area was very sanitary

it sure made it feel like home plus it had a kitchen with things needed to cook a meal

maybe if part of the housekeeping staff would pay less attention to smoking weed in the parking lot and more

the room overlooked the top of the front canopy so no view of street or parking lot.

breakfast was great

it s been used or touch they want change anything by the exit a dude was there ejaculating, the pool never

the staff was wonderful the breakfast was good and fresh the room was so clean i love it i really like that you

making your own waffle was fun! having a full kitchen in the room was really great!

breakfast was great, not just fruits bangel..

the breakfast could be better

my wife don't enjoy being around pets or have breakfast with pets around her.

in room kitchen

guest laundry facility was down.

into the parking lot had a good sized pothole and the was trash in the parking lot and around the entrance

the parking was extremely overpriced and the self-parking was inconveniently located in a parking

the size of the room,being picked as a vip,breakfast

great breakfast with a big variety of hot and cold food

that the pool and hot tub was closed for the season bc it was outside

the staff lied about room service

there was a football team staying there also and the kids was running up and down the halls knocking on doors

pool was close

breakfast was good. kids enjoyed it especially. location was good for ocassion and easy access.

and the laundry room doesn't have detergent to buy

used our own towels, replaced the nasty shower head in the bathroom, laundry was out of service, and i never

the laundry room was so disgusting i chose to not even try and do any at this location

parking area gets kinda noisy if your room is facing that way but it was not a bother

no parking lot

the staff,the laundry nor the vendig area that homeless people literally live in

laundry

had to go down in the laundry room to get sheets with front desk clerk who was knitting

smell like someone just gotten thru smoking

no pet fee

vacuum the carpet in the hallway

1 pet free

they had ppl hanging out in the parking lot at night didn t feel safe walking to the vehicles

little more parking

parking lot, bed wasn t comfortable, sounds of constant watering running in bathroom

laundry room on site

they have a laundry room but when asked for change they referred me to a nearby store

only laundry with only two sets of washers and dryers

the breakfast was delicious and the choices changed everyday

not have carpet in the rooms, no pets allowed, and no smoking was a definite plus for me and my kids

laundry room only had 1 washer and 2 dryers

the laundry room did not have all its machines working and the pool was closed.

asked for smoking,, and was rude about not having

smoking room

the size of the room was nice. i liked that it had a kitchenette.

it was clean. it was a first for me i even used the laundry facility.

the pool outside (didn t need it but wish it was indoor for future stays)

extremely noisy, we were located in 113 which is next to the lobby and kitchen / dining

i explain to him what the deal was, he said our room king size bed and spa tub was not ready and we had to get

breakfast was excellent and the serving area was very well taken care of

appreciate the free laundry facilities

i loved the safety of the laundry room

newness, large suites with kitchenettes fresh fruit and large breakfast selections free laundry

the rooms are very spacious for a short or extended stay. very clean! great breakfast!

very clean friendly staff very good breakfast

no make up remover cloths, laundry bags, or bedding for the pull out bed

rooms were clean and quiet, there was self-serve laundry, a fitness center, and a lovely hot breakfast in the

laundry facilities were not working my entire week stay

i was in town for 2 weeks. i was disappointed the ability to do my laundry wasn't available.

the staff was very friendly, very clean, wifi was very very good & location was awesome.

liked the amenities, like the gym and the laundry room

breakfast, and very servicemided personel the pool was also ok and that we could use the laundry room

staff was amazing lanesya was really nice and this hotel is really a pet friendly hotel

as a bonus, the water in the pool was cold when it was 105 degrees outside

room service only done every 3rd day

didn t try to fix the laundry room door, if you stay on the weekends they don t clean your room not so much

grab and go breakfast.

small parking lot

they share the same parking lot

nice, clean, quiet, high speed wifi, good coffee, mostly nice staff and service

parking was good

free parking

excellent breakfast , lobby clean, and the gym ud83cudfcb was awesome for a good workout

excellent staff particularly girls on front reception- misty key assisted us with booking parking for nfl game

next to people with lots of kids and dogs they slammed doors from the time check in til check out so i didn

(probably dog pee because it s pet friendly and i didn t know before i booked)

no indoor pool or heated pool, we still enjoyed our stay.

do not like that pets are allowed in the eating area

it was nice having a kitchen in the room

breakfast was always good

it needs to be a cutoff for kids

i loved the breakfast and friendly staff. the fitness room was also great!

the swimming pool is small.

the wifi speed is ok but not great, enough for what i needed.

they should put family's with kids on first floor

it was very nice and clean. also offered laundry and a variety of foods

pool not open

while sitting on the patio by the pool area we saw a few teenagers spitting into the pool.

the beds are so comfy and the pool was a nice escape

pool was closed early due to a guest regurgitating in the pool

parking wasn t the greatest, hard to find spots to park

parking was hard to navigate for those with disabilities.

the bar and complimentary breakfast.

love the elegance of the place love that they had a bar and restaurant inside hotel i love the kitchen and they

breakfast wasn t the best. food was a bit cold and timid.

pool was outside and closed.

very small pool for such a big hotel

i didn t like how early the pool closes

then my kids get there on6/13 are sent to the 6th floor to an occupied room ( dangerous

very close to restaurants and epicenter which has activities for kids and bars

rooms are big, have a kitchenette, beds are super comfortable, free parking, free laundry, and did i mention

in the laundry room not friendly loud

cleanliness and the staff was very helpful and nice free laundry

a/c seem unusually loud, and the workout area was in open room with laundry room, so it was extremely hot in

avoid this place . this place is in renovation . no breakfast , bad wifi , dust everywhere

also my room was non-smoking but smelt like a fresh cigarette upon entering the room

a non-smoking room and got a smoking room

for starters everyone should know that there is no wifi at the property, the management admitted to that being

i accidentally booked a smoking room but was quickly changed by staff without any problem.

the wifi was very fast

water in the parking lot does not drain properly

parking lot was full of trash and the water cannot drain out of the parking lot and the west side

no wifi and the key card didn't want to work.

i was looking for biscuits and gray but there weren t any for breakfast

the bed. the pool

left my room without staying the 2nd nite because there was no parking

did not like that that had same microwaveable breakfast both days we were there

laundry facilities

very clean, professional staff, great breakfast, laundry facility

they had no carts for our personal items. we had to use a laundry hamper.

parking was limited and congested

was not told about a non-refundable pet charge prior to my arriving at the facility

guest laundry didn't work

didn't eat breakfast

friendly staff, pool hours, early swim, location.

breakfast, but understand it due to covid

the staff and rooms and breakfast

laundry was not delivered as agreed

laundry, valet parking (we wanted to selfpark and it wasn't clear how to do that - it was much

of like to have a laundry facility to wash clothes but with covid cases probably not a good idea

gym was a little dated in comparison to the atlanta property

hotel did a good job managing the rowdy college kids staying there for the red river showdown

and i did let him know i'm already waiting outside in the back waiting on a uber to take me to a laundry mat

the beds are comfortable there s parking

i never received a receipt or a wifi password

the tv and wifi worked fine

will agree with some of the other commenters that the room, if truly a non-smoking room, was very smelly and

smell of room. dont know if its the laundry detergent of bed sheets or what. but has weird smell

i forgot to mention that in the laundry room i needed assistance and antonio from maintenance was quick to

central location. laundry facility. friendly staff

clean convient and easy parking.

this la quinta hotel charges $20 a night pet fee for one pet.

didn't like that they showed they offered laundry services but when i asked at check in about it they said there

the vending room where the ice machine was located was also used as a laundry room for dirty laundry towels

bed linen and towels had a bad smell to them and in good hotels its essential that laundry is done to ensure

upstairs infinity pool was amazing

room service. orange juice was good

was the worst hotel ever first i booked a double room with a kitchen refri& micro &2 beds & i get there and they

the laundry was free for guests but also need to fix some washers and make sure they all

were friendly and helpful, the property has affordable laundry services and is close by to things

need a trash can in the laundry room

barking dog in room on my floor, dogs were not allowed in the hotel!! no laundry facilities!!

it has a good self service laundry and a good fitness room

asked to get laundry done, but they didn't understand and left the laundry bag

the laundry was very expensive

excellent room service and other dining options and a great coffee shop

free kids pack

my kids and i had a blast

the food and amenities are good especially the self service laundry facility available for those who wish to

location, easy to get ubers to/from, the pool, the quirky art work and the breakfast

bonus there is room service for late night munchies

food was sub par for the price and not many choices for kids

wifi is very bad, shower very weak and not hot enough

we had to ask for a a different room when we got there, then the new room smelled like dirty laundry

there is a guest laundry - pay for the washing machine and the dryer is free

no wifi ingot was provided or available in the room

staff were wonderful from checking in, to checking out, the bar staff was amazing

stay was a little pricey but i paid it to be able to get in the pool but it was dirty and wasn t not heated

the laundry machines also worked well

dirty, insect, no service for laundry, staff made me wait for long time to find my luggage

the hotel have a guest laundry room with washing & dryer machine with qr code operated cost $3 each

locked out of laundry and soap machine took money and didn t work

had laundry facilities

remember seeing that pool was indoors so we didnt get to use it since i didnt bring attire, one staff was a bit

nice gym & indoor pool

we were able to walk to get coffees and treats at nearby shops and the kids loved the indoor pool

we were told no room service from the grill & vine restaurant

self parking was costly but liked that car was safe and close, loved fitness center and swimming pool on 32nd

also the guest laundry was very nice and not over priced

i needed to do laundry after being away for a while and they have a very reasonably priced laundry ($2

gym. waffles

location is great and excellent amenities for families with kids!

- wifi cut out regularly

laundry facility was available

the best thing about the hotel was its self-laundry service for the guests

the room was large and comfortable, with a small kitchen available, good wi-fi signal

breakfast was really good

we had our kids with us

view, the room, the kitchen, the cleanliness, the convenience of being on a stay cation and not a vacation

pool was closed for some reason

the kitchen is awesome

i over slept breakfast lol

clean, organized, staff was so nice, breakfast was good, loved the location, used valet and it was so amazing

full laundry facilities

no room service,and no menu if it was one

the parking and how you check in was confusing

the valet parking. the curtains were too clear.

wifi is not strong in the bedroom

washer out of order but coin operated laundry available in both directions on bus

to covid we weren't able to use the pool and they sidnt have a laundrymat on site for

motel doesn't have a laundry facility for guests

no laundrymat on property

the pool wasn't opened.

there was not a coin change machine in the coin-operated laundry room.

the laundry facility was okay, but it came with its own issues

the 25th floor i thought to get at the laundry mat but it turn out to be an escape room and the elevator wasn

no single washing powder available to buy, had to buy a big bottle for one wash in the laundry

size of room, on site laundry, flying horse coffee shop, full kitchen in room

laundry

had the pool heater off and the hotel was full of kids for the national cheer competition, we would've

although we didn't use the gym, it was well-stocked and one of the largest for their hotel category

for a short stay - comfortable bed, spacious room, desk space, good tv services, a functional gym etc

breakfast good and location very central

i could not use the wifi the service was barely connecting

wifi

he never told me wifi pw, never said what time check out was

free wifi is very poor, often cannot connect and when it does keep getting bumped off

was pet food left under the bed

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

guest but being in a 5 star hotel requieres special requests from thier guest a milkshake on room service is

only negative was that the path to the pool was closed

we had room service for breakfast and it was fabulous.

super pet-friendly, location was great and all staff was amazing!

great location. having laundry facilities is amazing when on a long trip. super helpful staff!

the breakfast was great and having laundry facilities on site was a nice perk.

gym was great & handy to have laundry facilities

brilliant laundry service available also

good location. had a microwave and laundry facilities.

onsite laundry

customer service was great!!!! breakfast area was large enough to accommodate our large family.

was pretty good although my kids were grossed out by the wetness and texture of the scrambled eggs

the price for pet fees for the cleaning fee is a little too high.

loved the bar downstairs with a happy hour

room was spacious, microwave and onsite self-laundry a plus

the big bonus was a laundry room which is something we were very happy to see on a 5 week tour of usa

shower was always cold, not a great breakfast menu. faulty washing machine in the guest laundry.

some leaks in the bathroom. laundry machines out of order

location, staff, room, pool, laundry

no microwave no fridge no laundry facility smelled bad

dogs in the parking lot. my television remote did not work

also we had a room 234 a non smoking room 2 beds and when we got there the room had a strong odor of cigarette

a lot of the long-term people would sit outside smoking marijuana.

a/c in my room 247 made its own pool of water on the floor inside the room my suggestion fix the drain issue

does not work, couryains does not work, i report 3 times laundry bad service room,2 days did not

clubs & rooftop pool/bar get a bit overcrowded at night

room service wasn t the best and the food i didn t like. the wet bar fridge didn t work.

bourbon bar was exceptional

room service wasn t the best and the food i didn t like. the wet bar fridge didn t work.

party vibe at night at thier bar , nice pool on the 16th floor , they have a fitness center and spa

the spa and hotel bar were very nice and we had good service

location. wife lived the spa and the staff. front desk staff was phenomenal.

friendly staff, very accommodating. nice rooms. great pool and service!

the infinity pool on the 16th floor is beautiful

their laundry room was closed off which caused me to go drive to a washateria elsewhere to wash and dry

it says they have laundry but they said because the dryer didnt work they couldnt open the laundry room, i told

the laundry room was locked and told them 4 different time and nothing

there is no free breakfast but everything else ok

the pool

for a supposed nice hotel they offered nothing but laundry service

there was no bag for dirty laundry

ordered room service and it was there within 20 minutes and great food

i don t think they have a gym

not because of the price, but, because after an 8hr drive with kids in the back seat

could do with an updated washer and dryer in guest laundry but this is just small point

requested extra pillows and blankets for the kids and never got them along with clean towels for the next day

dirty linings, rooms were smaller than what's shown online. very lack of room service.

did not get room service in any of the 3 rooms i booked

more menu choices for kids

broken dryer in the laundry.

alternative was to use freight and walk through laundry area

was friendly, the front lobby was clean as well as the bar area

also, wasn't a fan of the volleyball team(s) taking over all of the lobby & bar area

the doors an everyone greeted us with a huge welcome, bag of goodies, an the gentleman made my kids butterflies

small parking area

the pool was nice

quiet location parking

gym very basic but good add on

very small parking lot, but it was manageable

free laundry which was a nice touch

the laundry guy low key fussed at me so needing something else

washing machine room vending machine takes cash only for laundry powder.

i like when there is a mini bar in room but everything else was top shelf!

location, gym

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the gym was well equipped