could have been cleaner, the floor in the room specifically, the hot tub outside and pool were not working and

staff, breakfast was good.

not enough parking for larger vehicles with trailers

a lot of people hanging out in the parking lots. didn t give off a safe environment.

what breakfast !!!!!!!!!!! water, muffin, fruit bowl ???????

they offered guest laundry, which i look for in every hotel we stay at

parking was limited

couldn't connect to whatever wifi

is convenient (close to the interstate, gas station in walking distance and mc d s across), pet (no fee) and

t know if it was a misunderstanding from me but, i thought i got told my room (#109) was a non-smoking room

bathroom was not clean,room had a bad smell of cigarette i requested not smoking

there is only smoking rooms wich stink

only thing, is that pool it s closed and the hotel don t have breakfast, for the

that there was no breakfast and the pool not being open.

pool area is run down and pool was not filtering, was very disappointing.

parking was great next to hallway leading to room

good location. no real issues. good pet friendly location. minimal amenities, but good value.

bugs in room a wasps at pool bad.

the pool hours were alittle off but okay

was downgraded from a suite with a kitchen to a double queen room

plus, they had an outdoor pool which we could not take advantage of due to a nest of wasps inside the pool and

5 hrs after) the room was smelly and the swimming pool water was green

everything was ok, easy to park, friendly staff, wifi was working well.

though the parking lot is under video surveillance, lock your car and close the windows fully

wifi is not strong enough

the pool was another plus for keeping the kids happy for no extra money

it s been used or touch they want change anything by the exit a dude was there ejaculating, the pool never

celan and confortable and pet friendly

straight weed in there & people were just sitting on the patio smoking and drinking beer in the parking

location, cleanliness, parking, safety, large tv, room nice/large

vacuum the carpet in the hallway

needs more parking

guest laundry facility was down.

sliding door was open to the outside by the pool/whirlpool area.

the beds were comfortable, and we enjoyed the complementary, full breakfast.

into the parking lot had a good sized pothole and the was trash in the parking lot and around the entrance

visited the gaylord for a gymnastics competition

the pool was great we enjoyed

the breakfast was excellent. the room was huge and had a nice kitchenette

making your own waffle was fun! having a full kitchen in the room was really great!

more meat at breakfast

everything was nice, not being able to access the pool was a huge disappointment.

had to go down in the laundry room to get sheets with front desk clerk who was knitting

laundry

the staff,the laundry nor the vendig area that homeless people literally live in

no pet fee

there was only one little towel & two big towels and all three were dingy looking and someone was smoking

and the laundry room doesn't have detergent to buy

used our own towels, replaced the nasty shower head in the bathroom, laundry was out of service, and i never

the laundry room was so disgusting i chose to not even try and do any at this location

room, dirty bed, dirty bathroom, dirty carpet, outdated hotel, trash in walk ways, wifi was bad, no sound

not clean ,was not up to date did not honor my late check out even after i showed them the approved email from

the laundry room did not have all its machines working and the pool was closed.

laundry room only had 1 washer and 2 dryers

smoking room

didn't save my reservation for a smoking room but in the end they upgraded me to give me a smoking room

the size of the room was nice. i liked that it had a kitchenette.

pool was out of order, was not informed til after checking in, that was one of the reasons we

i really liked the lady who checked us in and allowed us to have late check out!!

top it off, my kids wanted the pool and that was closed

room smelled like a gym locker

top it off, my kids wanted the pool and that was closed

they have a laundry room but when asked for change they referred me to a nearby store

only laundry with only two sets of washers and dryers

laundry room on site

microwave in rooms, refrigerator was not very cold, and the bar needs to be upgraded to a sit down bar

the gym didn t have any way to sanitize the equipment.

she accused us of having one then finally gave us one,then had to go back because she gave no wifi password at

bed, bedsheets were great, there was a couch in there and a coffee table, the room was great, parking is great

parking lot for parking,stained sheets, & someone old dried up blood in bathroom doorway,blood

property is quiet and always parking avaliable

the front desk clerk - he was nice & gave me coffee since room service didn't come in

close parking to room and pets allowed

very clean, good area very quiet many parking spaces.

they have every supply u need for a kitchen but nothing to cook on and it isnt sound proof

the parking lot was lighted well and i felt safe

no wifi

delicious breakfast

had a great breakfast, scrambled eggs, diced potatoes, biscuits and gravy were fantastic, cereals, waffles,

very clean. awesome breakfast. staff was very nice and helpful. will definitely stay here again!

pool have lots of mosquitoes

breakfast and convenience of location

people from all walks of life running in and out of the facility speeding to the parking lot

there was people from the street on the parking with all their stuff all over the place, they even sleep on

my event was happening and that is why i selected this property, just to not have to pay for parking and even

no blankets were in their dirty laundry at

it was a non smoking room and it smelt like sewage and cigarette

i commute by motor bike so parking and security was a concern until seeing the parking lot has cameras everywhere

don t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago

they had smoking rooms.

only issue was that our room was next to the laundry room, so we could hear the washing machine running during

i like that it is pet friendly without excessive pet charges

i like the breakfast and the clean swimming pool

got charge more money didnt have pet and got charged for that

the location and how it's convenient to everything the staff and most definitely the continental breakfast was

for starters everyone should know that there is no wifi at the property, the management admitted to that being

also my room was non-smoking but smelt like a fresh cigarette upon entering the room

the wifi was very fast

a non-smoking room and got a smoking room

i accidentally booked a smoking room but was quickly changed by staff without any problem.

due to covid-19, the breakfast is not generous and must be eaten at the room

had a kitchen and the staff was friendly.

found out after several questions that there is a water filter in gym

beautiful lady tending breakfast was great

i wished the pool had been available

bathroom needed more towels need more laundry bag only had one for dirty clothes.

awesome breakfast bar

clean and parking lot well lite so we didn t worry as much on our vehicle being broke into

for the easy access to convention center and the fact that it had indoor heated pool for the kids

breakfast was amazing, coffee was always hot and fresh upon mentioning coffee to staff, indoor pool was enjoyed

laundry was out of order

towels damp smelled like melded, people hanging around and dope bags found in parking lot

greatly value for your money. clean rooms, good breakfast selection. friendly staff.

the breakfast get up early and just get a small blue berry muffin.

the wifi there sucks. they need to hit the reset button. also there is no free breakfast either.

no smoking. no no soap

wifi is trash

great price & location. no smoking area (almost).

the wifi didn't work at all.

no chair to set by pool

the one i've machine in the hotel didn't work none of the guest laundry worked and i suspect they didn't even

no breakfast no fitness center guest laundry not working remote not working properly

i dislike pet-friendly hotels

toilet was not clean no wifi

good parking

the vending room where the ice machine was located was also used as a laundry room for dirty laundry towels

didn't like that they showed they offered laundry services but when i asked at check in about it they said there

bed linen and towels had a bad smell to them and in good hotels its essential that laundry is done to ensure

the gym across the street that was included was a great bonus

room service. orange juice was good

the food and amenities are good especially the self service laundry facility available for those who wish to

enjoyed the convenience of being able to order from the on-site restaurants for room service

during a high school cheer leader tournament so a lot of kids when i was trying to be romantic

about this hotel is great i love the location i love that there's a bar i love that there's food on site i love

food was sub par for the price and not many choices for kids

that laundry only opens for a short amobut of time

they have breafest and laundry room that

necessities like wifi, table lamps, hair dryer, bible, locks on bathroom door,smoke detector, laundry iron

there were many late night visitors to the parking lot and a lot of late

dirty room, terribly depressing surroundings, lousy wifi and tv service

the customer laundry room wasn't available to use due to it was out of order supposedly

laundry room

and i was grateful for the onsite laundry

the 'laundry room' was so dirty and it stank

clean, had wifi and hot shower

check out, quarters available for laundry at front desk nit posted in laundry room

we did do laundry. the facilities worked well.

pool closing hours

the staff gym swimming pool room n parking facility was n outstanding place to stay comeback n refer others to

the breakfast was kind of poor

the room keys and laundry machines didn't work. they didn't have breakfast on sunday.

came apart, we originally had no blankets and not enough towels because the hotel could not do laundry because

way, each room had a different lingering smell, multiple days the pool was closed, the self serve laundry did

room was located by the laundry/maid service and it was very loud in the morning, our shower was out of conditioner

it is by far the best hotel for our family, as it has an indoor pool the kids can enjoy anytime of year

laundry room dryer didn

minor concerns we were out late and the ice machine and laundry were locked and no answer at front desk bathroom

the non smoking room

first room smelled like smoke but we got a non-smoking room and it was great!

truck parking, room was very clean, clean linen, nice room

laundry

allowed early check in

wasn't available so having to get a queen room with and un needed bed was pointless and the wifi kept kicking

the hardwood floors were nice. the breakfast was amazing as well.

pool atmosphere was awesome

view, the room, the kitchen, the cleanliness, the convenience of being on a stay cation and not a vacation

the breakfast was good with lots of choices

pool location was a bit disappointing due to it being between the building and where people smoke

nice big room with cooler & kitchen facilities. friendly service.

how clean the room was, great view, nice staff, loved the gym space

full laundry facilities

great wifi and facilities like a washing machine and dryer, and the biggest microwave i ve ever seen

pool was closed despite the fact that adjacent pool was open

we are 4 adults and two kids

the valet parking. the curtains were too clear.

pool looked blue but had a cloudiness to it

they had a pool and were updating or upgrading the properties

not enough parking

the elevator was scare. the pool was't open

after a while it felt like i was being accused of having a pet or being a smoker which neither of those applied

asked to get laundry done, but they didn't understand and left the laundry bag

the laundry was very expensive

only live 30 minutes away but sometimes me and my husband like to have a small get away from the kids and this

free kids pack

staff at the front desk were very friendly and professional plus they did give me a late check out that i needed

the pool is nice and rooms are nice and clean

the pool was nice

had to be in pool area with gate locked

no cold water in the kitchenette or the sink on the bathroom.

wish the pool stayed open later

that can t be utilized because the property doesn t have what it takes, coin operated laundry during a coin

indoor pool

breakfast hours on weekend wasn t long enough

the kitchen. they also have a grill and beautiful patio.

full size fridge and microwave, best hotel breakfast i've seen

there is a guest laundry - pay for the washing machine and the dryer is free

we had to ask for a a different room when we got there, then the new room smelled like dirty laundry

pool was small.

desk team is the best, the bar guy too

room size was great + wifi is excellent + staff were helpful and polite + hotel is open and spacious - important

does not work, couryains does not work, i report 3 times laundry bad service room,2 days did not

the rooftop bar was fun and convenient since it was located at the hotel

the bar at the pool didn't allow charging to the room so i had to walk wet all the way back in and up

the wifi was difficult

because of covid we couldn t use the pool or fitness center

nice hotel overall, friendly staff, good value for our money, nice breakfast at hotel s

great choice for breakfast and also dined one evening

the hotel is nice, but clean-room service could to be better

pool not available until next year boo

wonderful hotel, delicious breakfast, friendly service, free wine happy hour

onsite laundry

very convenient, pool was nice.

i enjoyed the feeling of home as well as the kitchen and spacious living space

kids loved breakfast! nice location for jump over to children's hospital

cooked breakfast, waffle maker, yogurts, toast, cakes and fresh fruit salad, had indoor swimming pool but no

gym was great & handy to have laundry facilities

laundry also available

having the ability to do laundry for $1

brilliant laundry service available also

the hotel gym was decently equipped and there was also an on site laundry facility where you could wash and

could do with an updated washer and dryer in guest laundry but this is just small point

was disappointing to not have the restaurant and bar open on a saturday night

the bar wasn t open at checking in

kingsize bed + modern + good wifi + friendly people + convenient in terms of distance to convention

location is perfect, bar hours were a little early but other than that would stay again!

area great breakfast downstairs coffee and snacks beautiful friend style that love to socialize laundry

the history, the art deco building, location & especially the guest laundry

the 25th floor i thought to get at the laundry mat but it turn out to be an escape room and the elevator wasn

size of room, on site laundry, flying horse coffee shop, full kitchen in room

no single washing powder available to buy, had to buy a big bottle for one wash in the laundry

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

great corner room with downtown scene. restaurants and bar on site are top-notch.

slow service (no room service by 12 am)

guest but being in a 5 star hotel requieres special requests from thier guest a milkshake on room service is

loved the early check in, aesthetic, the friendly staff, the room, and the pool area with rentable

in my room the entire morning waiting for room service-my room is across from housekeeping and laundry, there

my room was right next door to the laundry room

construction so we were only allowed to use it 2 of the 6 days we were there also, no handicap parking or front

comfortable beds and workout facility nice and pool nice.

no parking

laundry, valet parking (we wanted to selfpark and it wasn't clear how to do that - it was much

laundry was not delivered as agreed

of like to have a laundry facility to wash clothes but with covid cases probably not a good idea

pet fees and hidden fees with account holds to the credit card for incidentals

breakfast in room (cereal, milk, tea as had fridge and coffee/tea maker) - so handy especially if kids are picky

it also had an extremely clean guest laundry

were friendly and helpful, the property has affordable laundry services and is close by to things

it has a good self service laundry and a good fitness room

the laundry was free for guests but also need to fix some washers and make sure they all

need a trash can in the laundry room

the spacious room and view. also enjoyed the indoor pool.

pool closed early for

we were able to walk to get coffees and treats at nearby shops and the kids loved the indoor pool

gym was outstanding and pool was nice, although we did not have time to use on a one-night stay

parking, the easy access, the location close by, the indoor pool, the bar and breakfast service, kids friendly

had to pay to wash and dry your laundry

the bed was very comfortable, the coffee was beyond expectaction and the breakfast was good.

we were in there 2 days out of the 5 and i could watch my kids directly in the pool

didn't eat breakfast

i like how nice the rooms are and how friendly the swimming pool area

shower was always cold, not a great breakfast menu. faulty washing machine in the guest laundry.

location, staff, room, pool, laundry

room was spacious, microwave and onsite self-laundry a plus

some leaks in the bathroom. laundry machines out of order

the big bonus was a laundry room which is something we were very happy to see on a 5 week tour of usa

so you walk down the halls and all you see is trash bags and dirty laundry upon my leaving i spoke with management

no hand sanitizer in the gym/laundry room. only one washer working.

we went to do laundry people put cloths in the washer then just took off and didn t come back after 1-1/2 hrs

location, breakfast, cleanliness and staff were courteous, friendly and professional

the room stays the same but pet charges change

they had no carts for our personal items. we had to use a laundry hamper.

laundry facilities

very clean, professional staff, great breakfast, laundry facility

didn t stay for breakfast but it was offered

did not realize that the hotel was pet-friendly, and that there would be dogs barking on two walls of our room

also the guest laundry was very nice and not over priced

i needed to do laundry after being away for a while and they have a very reasonably priced laundry ($2

gym. waffles

breakfast eggs were limited in choice. sweet buns /croissants were limited.

were really bad would ve preferred like cereal and a small box of cereal milk for kids bagels would ve been

free laundry which was a nice touch

the laundry guy low key fussed at me so needing something else

washing machine room vending machine takes cash only for laundry powder.

the gym is well equipped too and its nice its open

pay for parking and the fact there's was no microwave to warm up the left overs we had from the bar downstairs

guest laundry didn't work

the pool didn't look to clean and look like some people of the streets got in and went swimming.

breakfast was very blah, the work out room was tiny and the pool didn t look very clean

friendly staff, pool hours, early swim, location.

breakfast was not that good. coffee of awful.

had laundry facilities

dirty, insect, no service for laundry, staff made me wait for long time to find my luggage

location, clean ac filter, good beds, and pillows. on site laundry.

there were,therefore, no spare pillows,blankets, or laundry bags

the hotel have a guest laundry room with washing & dryer machine with qr code operated cost $3 each

it was handy having a guest laundry

it had a guest laundry room which was easy to use from an app

expensive laundry facilities

fantastic room and so comfortable and has laundry which was so handy.

post the breakfast hours

need better kids options for food ( room service)

i also loved that downstairs there was a restaurant and bar that stayed open pretty late

and confort of room and great location staff is always ready to help food is very good bar is

the bar and the location

room service was great as well , they came right on up whenever needed

there were used condoms in the guest laundry room

loved having access to the laundry and all of the snacks and drinks i was able to purchase

laundry facility didn t have air conditioning and i had to wash some laundry

was surprised by the $20 pet fee since other la quintas have never charged me for my pet

super clean! had mini fridge and microwave. breakfast was good with plenty of options

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the gym was well equipped

the best thing about the hotel was its self-laundry service for the guests

laundry facility was available

staff was nice and friendly. the breakfast was delicious and the location was perfect.

not very good room service, no slippers , no free water

comfortable,roomy cozy and good breakfast.