breakfast was available way early compared to other hotels.

one and onlt complaint is the grab and go breakfast

breakfast is good, we prefer gravy every morning

breakfast was great especially the eggs

had very nice breakfast!! hotel was newer and staff were very friendly!!

guest that was visiting the casino was in the hotel parking lot. taking a lot of space.

staying at the casino hotel was great as we were walking distance from the casino to enjoy myself without

the nola steak restaurant was excellent. the lobby was nice. it had plenty of parking.

the stray cats in the parking lot.

carpet in the room needs to be cleaned. the parking lot was trashed.

post a sign in laundry room. how long is the washing and dryer machine cycle

hard to manage laundry washers

i didnt like how my room was right across from the laundry room making it even hotter

guest laundry 3 out of 4 dryers didn t work.

laundry facilities

good breakfast, near shopping and food. vercillies pizza was great. staff very friendly.

breakfast was excellent

in the kitchen area i went to get a cup to pour my drink and a roach was in there

pool could have been a little cleaner.

kids enjoyed

clean, laundry facilities were a nice benefit

the hotel was clean. we used the laundry and they had free detergent.

breakfast, day desk workers, housekeeping, laundry room, security, etc

no laundry service only diy

clean, staff was very welcoming, helpful, property was clean, breakfast was good.

the free breakfast and the onsite laundry machines.

didnt care for the breakfast. coffee was good

breakfast

large fridge in room, small kitchen/sink with dishes and utensils

the breakfast was great, had a variety selection.

one more thing, if you guys are going to offer laundry services, either have change for the customer, installed

great stay and very good breakfast

wifi didn t work

it was clean and the parking lot was well lit. check in was easy a and kyle was very nice.

parking was horrific

beds, clean, laundry available, good breakfasts, bath tub as well as shower, non-smoking, excellent tv with good

don't like the fact that they disturb knocking on the door at 9 or 10 talking about laundry check out is at 12

the pool is not working

the pool wasn t open

there doesn t appear to be a lot of parking available and the area is just a bit sketchy but since there is

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

was bland exterior door from corridor to outside was not functioning(end where laundry located)

the towels had long black hair on them clearly not checked as they came out of the laundry

the style of the room, the staff, the pool, the area.

sadly, due to covid19 breakfast wasn't the best.

parking is sometimes an issue but never a big deal. i just wish the parking lot was bigger.

easiness of hearing conversations outside room (though typical for this type of hotel) and the breakfast didn

pool closed at 730 but it said 10p on the app

breakfast was good and the room was clean and comfortable

the location also has fenced in parking and a pool and breakfast

the breakfast had no juice left and only 1 waffle maker

and we got there around 8 and the pool had just recently closed and it re opens at 10 am but check out is at

we had no issues at all with the wifi, connecting was simple and easy

the pool area was pristine

the room was clean and the free breakfast was great.

we had to leave early morning so we did not get a chance to experience breakfast

good ambiance and with a laundry facility . excellent

the laundry running until 11:00pm

laundry on site

no kitchenette

somebody scratched my brand new truck in the parking lot and put a 16

improve the laundry sheets did not smell fresh!!!

ice maker broke down and guest laundry present but out of order

laundry of the sheets need to improve, sheets did not smell fresh...!!!

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

pool is a bit of a joke, very tiny and in the middle of the parking lot ( behind a fence) carpet in

i had to utilize the laundry room during my stay, and the stackable washer/dryer combo took 85 minutes start

coins at laundry room

didn t have coins for the laundry

management could have done better with having coins for the laundry service

it was not large but had a wonderful couch, and everything needed, cups, coffee, plastic laundry bag, plugs

i like that they have both kitchenettes and laundry facilities

2/3 of the machines in the laundry did not work.

had truck parking and laundry.

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

great staff! laundry room and gym.

cleanliness,laundry facilities and helpful staff

the gym/ laundry rm area was needed to be vacuumed and swept

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

it is not a fancy hotel, but it does have a kitchenette that is very convenient

the gym/ laundry rm area was needed to be vacuumed and swept

if i had to say one thing it would be that i would have liked if they had laundry facilities

the wifi basically didn't work which was frustrating.

we enjoyed the pool

breakfast was disappointing

the spa tub , didn t work

self-laundry room

pool area was nice

the pool was great and the front desk staff

clean pool and rooms

free wifi and free

room next to housekeeping and laundry

cold, depressing in first floor, and the laundry bother us during staing at evening

room next door to laundry very loud should not be used

very excellent place nice people nice pool refreshments i will be coming back

parking

friendly & professional staff, clean and comfortable facility, great location, great breakfast

they were very friendly, the breakfast was good, everything was clean, and its was a great location across from

spoons in the kitchen

i only had breakfast on sunday and almost missed it

i think the breakfast food could have been better!

they had all the utensils one might need, and even supplies like dishwasher detergent and laundry detergent

helpful staff, spacious room, laundry self service; cooking facilities, near amenities, great neighbourhood

lots of little things here to make the guests stay more enjoyable, toiletries and lotions, laundry detergent,

location / clean practical rooms self contained free guest laundry ud83euddfa

free laundry the location friendly staff the wrist band for access was great

had to pay for wifi

know in advance it was a haunted hotel, had to pay to park in the parking lot, had to pay for wifi, no hair

the wifi was

no heat in room on cold days like passed weekend also paying for wifi

did not like that the pool was not in good condition

inexpensive laundry facilities

called front desk to ask about laundry and they said no and hung up

laundry was not working.

laundry machines were broken and no answer to when it would be restored

walk in, so it made everywhere wet in the bathroom when we took a shower, and i wish they had a laundry room

there is laundry, you pay $5 for the washer, and detergent and the dryer are free

staff, location, value, breakfast, laundry (5$)

fantastic laundry facilities and awesome bar you can drink at whilst waiting for your clothes to dry

laundry was $5 a pop which i found a bit steep

can't find a reason but i could say that they can be better with the laundry, i mean you didn't know if you

the laundry room was clean with good machines

me and my mom used the on site laundry it was clean

the fitnesss center and laundry room were out-of service.

no enough information about the faculties, found out by accident there was a laundry onsite

great pool for the kids, awesome breakfast

laundry didn t wash our clothes correctly

no laundry soap but the book guide said is on front desk

the rooms had easy access and the laundry was nice and clean

guest laundry was clean and everything worked great

night i ordered room service and i had to go downstairs to order it and pick it up bc she said she was the only

the lobby bar had a jazz trio, one evening, playing 40's style jazzy swing

hotel bar wasn't up to much.

having access rooftop bar was just what was needed in times like this

only thing that bothered me was the service at the restaurants and bar wasn t good, it was lacking quality

clean, comfortable. great bar and great breaks

extra pillows available, no laundry facilities, and the key cards and elevator only worked about 50% of the time

laundry facilities are too small and the dryer barely works, and i would prefer rooms with a

the maintenance guy came to the laundry room due to the washer saying error

close to everything we needed and the best breakfast i ve ever seen!

we checked in after getting off a cruise early in the morning with three kids and suitcases, so

room was near laundry room, ice room and sitting area for our floor

i do believe it had been washed/laundry but it needed to be thrown away

the staff was great. the room was nice and clean. on site laundry wss nice

my kids loved the morning waffles

is super comfortable, easy to park your car using the garage, fast check in , if you need to use kitchen you

laundry facilities dirty, pet trashcan by pool area was overflowing for 3 days

we chose it for the room amenities like the kitchenette, and finding out there was a laundry (coin operated)

veronica in housekeeping was phenomenal in helping me free up the laundry facilities after a guest tied up both

location, clean rooms reception people are very friendly and helpful there is a self laundry

i appreciated the multiple options for the included breakfast and the onsite laundry

no laundry services on site.

bar in lobby closes at 10pm, wld be nice if it was a little later seeing as this is the big

the pool, the bed was comfortable, it was peaceful and the stuff was nice

fridge, wifi was not free, beds were very uncomfortable, outdated room and musty smelling, one bar of soap for

pool is extremely small

loved the pool gym and that it had a laundry facility

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

on site laundry

the guest laundry was not working and was the case for the entire 4 days we were there

i tried to connect our roku to the wifi for netflix but it said poor internet connection

bed very comfortable free laundry was wonderful excellent location

laundry was not available.

was no workout room there was no washer and dry to do laundry

frequent noise throughout our stay; sounded like a laundry chute or trash drop; kept hearing a metal flapping

breakfast was fantastic as well

only missing piece (which is not really a big deal) was the absence of any laundry facilities

no drinking water and no laundry service

no laundry facilities to dry everything fter we got caught in down pour

also, they do not offer a laundry service even though the room has a bag and there isn't any laundry stores

huge laundry bins in elevator area, which also made one of the two elevators useless

good service. attentive. good bar and food.

everything was very nice. it was very cool! the restaurant and bar were superb!! we loved it!!

bar staff very attentive but restaurant server was not

there needs to be an outdoor clock on the rooftop by the pool and hot tub

rooftop pool was lackluster and uninviting.

the laundry facility was convenient and nice

laundry service was out of order and there was no sign or notice saying so, so i spent 30 minutes

excellent room, good gym, nice bar to get a drink in the evening

breakfast

it was be nice to have a breakfast restaurant

laundry was well hidden. needs a sign.

great amenities, food, gym, coffee, etc

room service food could have been a little better.

made use of the gym which was well equipped

there is also a great restaurant, bar and coffee bar in the hotel lobby

some of the cafe staff were quite terse. the laundry service provided is expensive.

mechanical noise in the 'wall' (a/c system--sort of sounded like laundry was in the wash), but it was the kind

half of our laundry wasn t returned until i had to go and count the items that had been returned and realised

the laundry service is expensive

they were also pet friendly and welcomed our two small dogs with their own food and water

need to speak to the company they use for laundry service, 4 t-shirts came back with labels attached, the labels

the gym was extremely nice

in the bathroom worn off shower very small room breakfast was poor esp for kids non english speaking reception

design, cleaness, locatiin, the top pool and bar , the gym!

including the room service menu

room service was extremely helpful and anytime i had a question - it was answered promptly

no room service or housekeeping because of covid.

beautiful room, easy to locate, great casino and restaurant

i almost forgot, i m at harrah s new orleans casino & hotel

easy access to the casino...it was cold that day...it was nice to take the underground walkway.

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

staff was hard to reach on the phone for laundry services or any services for that matter.

theres no outdoor heated pool or laundry facilities that were advertised

air conditioning bad room service

an extremely early check in, upgraded the room for an extremely low rate, and the dining options were superb

location, reception, rooms, breakfast, evening socials and free guest laundry were wonderful

complimentary laundry (on 3 different floors)

construction, smell at entry, filthy laundry room, old furniture

hotel is in a great location within walking distance to the aquarium, harrah's casino, and directly across the

dirt on all of the woodwork (closet doors), small hair pins in the closet (choke hazard for kids) and the fridge

and loved the use of guest laundry

would have liked if we had the option to use bills instead of coins in the laundry

pool, gym, laundry, onsite parking garage, breakfast, free kick back drinks.

beautiful hotel, indoor swimming pool, gym, laundry facilities, parking deck just for customers, high security

our kids loved the pool, and i loved having the laundry room for running a load through

staff at chandelier bar professional and on point

maybe, a checklist of all the amenities- pool, spa, gym, vue, surrounding sites within walking distance, etc

outdoor pool/deck area was amazing for anybody traveling with their kids

ordered room service and the food was absolutely inedible

staff was very helpful and the room service was amazing

good laundry room too

hotel because it had laundry facilities and when i used it, the online service did not work, the staff would

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

one stove burner did not work. no laundry detergent for the laundry room

the overnight host was very accommodating but explain laundry was not open at night

also, they weren't able to get us towels because laundry service hadn't finished with the towels

it was difficult to get around the laundry bins and one of the doors always remained open to see vacuums break

gym was very dissapointing

staff was great. i met marshall faulk at the bar downstairs. the location was great.

room service requested but not comported

the breakfast has some issues the laundry was not working as it should

dryer did not work properly in the laundry room

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

good having a laundry facility on site

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

the gym and the pool were a nice addition

i got a suite so the bedroom was private and the kids stayed in the living room area using the pull out bed

wifi was very good--must have been improved since prior rating

the bar and restaurant

the view is top notch, room service was fast and took extra precautions in to-go disposable silverware and

3rd day of our stay, this was okay, but on the second day i asked a housekeeper for an additional laundry bag

however, my kids enjoyed the nest of the crow

the mini bar, if you have kids and if they move anything you get charged.

i have to hold my kids for hands wash

breakfast was absolutely incredible

no hotel bar and pool in basement

room service was very quick and good

pocket doors were very squeaky and we ordered room service for two and it was cold and only came with one set

the pool

there wasn't a proper lounge bar given wrong room on arrival but quickly sorted out

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

laundry facility wasn't working properly.

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

clean, close to the attractions of interest, the breakfast was delicious, the staff was very friendly

friendly staff, clean room and good breakfast.

only twice a week, no laundry, no wifi, shuttle from airport advertised but there wasn't one, dirty floors,

no laundry facilities on the premises.

large group of college kids trashed the hotel during our stay

the rooftop pool was amazing and very relaxing

the kids loved the pool and the staff were so great

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

bar listed in amenities is used for special events only, rates listed on booking

a bar downstairs and access to the pool table would have been great

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like

nice, very small (18 rooms), and lobby next to a very noisy bar

no laundry facilities.

dry cleaning charges are expensive & there are no laundry facilities close by.

was not very comfortable & we didn t know the restaurant & bar was going to be closed for renovation until we

the location the view the nice spa even tho th spa could use some picking upmofmthr leaves that were flying of

the water would come out boiling and not cool down. no room service. no mini fridge.

the cleaner took our laundry

laundry was coin operated

no guest laundry.

disappointed that there was no laundry room and the laundry service is just far too expensive

great laundry room. this was helpful since we had been out of electricity for days.

were not easily accessible, no towel rack near the sink, the tv was very small, no thermostat, no laundry facility

no pool and no guest laundry but other than that would definitely

floor and the showers never got hot and you could hear everything from the penthouse above as the kids jumped

late check out plus plus plus

the wifi and the television