breakfast was available way early compared to other hotels.

one and onlt complaint is the grab and go breakfast

breakfast is good, we prefer gravy every morning

breakfast was great especially the eggs

had very nice breakfast!! hotel was newer and staff were very friendly!!

guest that was visiting the casino was in the hotel parking lot. taking a lot of space.

staying at the casino hotel was great as we were walking distance from the casino to enjoy myself without

the nola steak restaurant was excellent. the lobby was nice. it had plenty of parking.

the stray cats in the parking lot.

carpet in the room needs to be cleaned. the parking lot was trashed.

post a sign in laundry room. how long is the washing and dryer machine cycle

hard to manage laundry washers

i didnt like how my room was right across from the laundry room making it even hotter

guest laundry 3 out of 4 dryers didn t work.

laundry facilities

clean, laundry facilities were a nice benefit

breakfast, day desk workers, housekeeping, laundry room, security, etc

the hotel was clean. we used the laundry and they had free detergent.

no laundry service only diy

free breakfast buffet

good breakfast, good location and great staff! if i go back for work i will stay here again.

breakfast was great!!! bed was very comfortable

kids enjoyed

breakfast was good - area was a little small ...

room size with mini kitchen

one more thing, if you guys are going to offer laundry services, either have change for the customer, installed

i love this hotel, good breakfast and great staff

trying to find parking

great stay and very good breakfast

the parking is very limited

the free breakfast and the onsite laundry machines.

breakfast was great

comfortable bed, nice kitchen, huge bathroom

breakfast

large fridge in room, small kitchen/sink with dishes and utensils

was bland exterior door from corridor to outside was not functioning(end where laundry located)

the towels had long black hair on them clearly not checked as they came out of the laundry

friendly staff only indoor pool west bank amazing free breakfast

loved the location the pool the room the soap you guys use smells so good other hotel soaps normally smell like

there was even an italian restaurant just next to the hotel parking that we walked to and enjoyed a delicious

breakfast

the location also has fenced in parking and a pool and breakfast

didn t like that there weren t any breakfast left by the time i went to get some but i figured that was

breakfast was good and the room was clean and comfortable

the location also has fenced in parking and a pool and breakfast

liked that there is a kitchen area

from desk is super rude (alex) they overcharged me multiple times for a pet fee yet claim it s the

the upgraded room features and breakfast.

that i couldn t get in the pool will be there for the summer time

the room was clean and the free breakfast was great.

didn t have coins for the laundry

management could have done better with having coins for the laundry service

i had to utilize the laundry room during my stay, and the stackable washer/dryer combo took 85 minutes start

it was not large but had a wonderful couch, and everything needed, cups, coffee, plastic laundry bag, plugs

coins at laundry room

room next to housekeeping and laundry

cold, depressing in first floor, and the laundry bother us during staing at evening

room next door to laundry very loud should not be used

safety plate,,rude front guest customer ,,no ice machines 1 towel 1 soap for a 4 night stay with kids

location of my room. then being pet friendly

self-laundry room

the closeness of the parking spots

iocation was great comfortable clean free parking

room service (food delivery to the room), no hot water and no premiere channels (willing to pay

the pool

they were very friendly, the breakfast was good, everything was clean, and its was a great location across from

large room equipped with kitchen, breakfast included.

breakfast choices are great

the pool.

breakfast choices

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

beds, clean, laundry available, good breakfasts, bath tub as well as shower, non-smoking, excellent tv with good

don't like the fact that they disturb knocking on the door at 9 or 10 talking about laundry check out is at 12

missed breakfast

the wifi was strong the cable channels that my child loves was clear and the breakfast selection was very

the breakfast was excellent

did not like that the pool was not in good condition

to pay to have wifi. the commission to pay with credit card

know in advance it was a haunted hotel, had to pay to park in the parking lot, had to pay for wifi, no hair

no tv in my private room. had to pay extra for wifi. some ones dirty sock found under my bed.

wifi and parking is not free

her we didn t want to assume the pillows were clean and asked for new ones so she went to the laundry room

great breakfast and very crisp clean room

no bacon for breakfast.

parking

the rooms were clean and tidy, parking was good and close to the french qrt of new orleans

laundry room ud83dudc4dud83cudffe

kitchen had dishes and pots and pans and a toaster! laundry facility was cheap!

laundry facilities, cold water, well stocked vending machines

laundry area very convenient

availability was key. i also appreciate the laundry room, parking and internet.

no enough information about the faculties, found out by accident there was a laundry onsite

the fitnesss center and laundry room were out-of service.

me and my mom used the on site laundry it was clean

the laundry room was clean with good machines

loved the facilities! the building and room were beautiful! the pool was great for the kids too!

if i had to say one thing it would be that i would have liked if they had laundry facilities

breakfast, trolley was across the street

the spa tub the jets hurt

nice pool

perfect location! breakfast was better than usual. linens were fabulous.

location / clean practical rooms self contained free guest laundry ud83euddfa

free laundry room for

clothes washing facility's / laundry room included

laundry room was clean and free

helpful staff, spacious room, laundry self service; cooking facilities, near amenities, great neighbourhood

guest laundry was clean and everything worked great

laundry didn t wash our clothes correctly

no laundry soap but the book guide said is on front desk

the rooms had easy access and the laundry was nice and clean

there were kids and families in the lobby so she should have been arrested for indecent exposure

the maintenance guy came to the laundry room due to the washer saying error

laundry facilities are too small and the dryer barely works, and i would prefer rooms with a

extra pillows available, no laundry facilities, and the key cards and elevator only worked about 50% of the time

great location, free breakfast, definitely pet friendly!

wi-fi, free breakfast (included scrambled eggs, bacon, potatoes), free ice water refills, friendly staff, close

no laundry services on site.

free wifi, had to pay to park at hotel, no fridge in rooms

room service food was not good. but the service was excellent!

being told wifi would cost extra

restaurant open at hotel due to covid parameters, only bar food there

the staff was great. the room was nice and clean. on site laundry wss nice

room was near laundry room, ice room and sitting area for our floor

i do believe it had been washed/laundry but it needed to be thrown away

the gym was just right and stocked with towels and cleaning supplies

however, it was perfect for my young kids and amazing after the sun went down and right before bed

laundry was not working.

the amenities, such as laundry, microwave, fridge and safe were nice

) 250/251 which was the only room in that building with the laundry right below us, so i don t know if that

inexpensive laundry facilities

laundry machines were broken and no answer to when it would be restored

loved the rooftop bar with amazing views

clean, comfortable. great bar and great breaks

only thing that bothered me was the service at the restaurants and bar wasn t good, it was lacking quality

having access rooftop bar was just what was needed in times like this

the lobby bar had a jazz trio, one evening, playing 40's style jazzy swing

there is laundry, you pay $5 for the washer, and detergent and the dryer are free

fantastic laundry facilities and awesome bar you can drink at whilst waiting for your clothes to dry

laundry and breakfast and karaoke were unexpected bonuses

staff, location, value, breakfast, laundry (5$)

laundry services - only one washer/dryer

laundry facilities dirty, pet trashcan by pool area was overflowing for 3 days

we chose it for the room amenities like the kitchenette, and finding out there was a laundry (coin operated)

veronica in housekeeping was phenomenal in helping me free up the laundry facilities after a guest tied up both

location, clean rooms reception people are very friendly and helpful there is a self laundry

i appreciated the multiple options for the included breakfast and the onsite laundry

blinds didn’t go down, also we were told some kids smoking weed in the lobby set off the fire alarm which got

wifi kept going off!!!

blinds didn t go down, also we were told some kids smoking weed in the lobby set off the fire alarm which got

breakfast was excellent

wake up early for the great breakfast. please get better turkey sausages and bacon choices.

on site laundry

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

the guest laundry was not working and was the case for the entire 4 days we were there

loved the pool gym and that it had a laundry facility

even when we did the reservation, we did it for 4 adults and 2 kids with breakfast included; but the hotel only

frequent noise throughout our stay; sounded like a laundry chute or trash drop; kept hearing a metal flapping

laundry was not available.

was no workout room there was no washer and dry to do laundry

bed very comfortable free laundry was wonderful excellent location

kids saw a mouse running around near the kitchen in the atrium

no drinking water and no laundry service

huge laundry bins in elevator area, which also made one of the two elevators useless

a bit off the center, no basic services such as laundry, the window wouldn't open so the only circulation was

also, they do not offer a laundry service even though the room has a bag and there isn't any laundry stores

no washing machine available for laundry

hotel and absolutely amazing staff all around - including the bartender and front desk help

the staff, the decor, the beds, the shower, the heated pool

like big beds, comfortable duvets, nice pool, sunbading beds, gym and showers with as many towels as we wanted

advertised the rooftop pool and when we arrived they told us the recent hurricane ida caused a problem with the

liked the decor, the gym address was very nice, the pool was spectacular, and i appreciated that there was an

laundry service was out of order and there was no sign or notice saying so, so i spent 30 minutes

the laundry facility was convenient and nice

drinks at the bar were fantastic

i also enjoyed the bar; the bar was a very unique gathering spot that i enjoyed

the hotel bar is not always staffed.

it states 24 hour room service &bathrobes

had no bar soap so when you used the bathroom you had to get the soap out of the shower

you get old stained towels when requesting on demand room service since it is not done daily anymore

no shuttle or golf cart to near by

room service was extremely helpful and anytime i had a question - it was answered promptly

staff at chandelier bar professional and on point

awesome outdoor pool and gym

when booking nothing was said about the spa being shutdown until 48 hour before i arrived making it impossible

most beautiful stay using pool and spa

pool wasn't as great as most other hotels, and the service was slow

some of the cafe staff were quite terse. the laundry service provided is expensive.

mechanical noise in the 'wall' (a/c system--sort of sounded like laundry was in the wash), but it was the kind

half of our laundry wasn t returned until i had to go and count the items that had been returned and realised

the laundry service is expensive

they were also pet friendly and welcomed our two small dogs with their own food and water

complimentary laundry (on 3 different floors)

construction, smell at entry, filthy laundry room, old furniture

location, reception, rooms, breakfast, evening socials and free guest laundry were wonderful

was perfect for me ,the location the price of hotel , breakfast bar ,the people that worked there was very

within walking distance to the french quarter, bourbon street, cruise, aquarium, wwii museum, casino and many

the gym and pool were great, too

morning coffee in rooms or on the floors, so we had to use room service at $24 per day----near extortional

randall at the bar was great

by quality of room service meal one night-excellent

i think the pool area could have been a bit nicer.

only twice a week, no laundry, no wifi, shuttle from airport advertised but there wasn't one, dirty floors,

no laundry facilities on the premises.

prices was on snacks but because we where two hours away from home and was on vacation with the kids we just

when the weather cooperated the pool was cool to chill at

my kids and i stayed here the day before leaving for our cruise

laundry was well hidden. needs a sign.

the black tile and lack of grab bar was scary for her

coffee pot in room, would have lived more healthy in room snack options, no room service on saturday or

great amenities, food, gym, coffee, etc

rooftop pool and bar, small gym but top of the line equipment, coffee shop, extremely large lobby with bar

also, they weren't able to get us towels because laundry service hadn't finished with the towels

it was difficult to get around the laundry bins and one of the doors always remained open to see vacuums break

room service only limited hours.

she helped us get early check in

the beginning there was no wifi in my room i had to change my room a day and a half after my arrival and

need to speak to the company they use for laundry service, 4 t-shirts came back with labels attached, the labels

the pool was small

are in the lobby of a really happening hotel - which is cool but may not be great with younger kids

the gym is great

went only to 4 ft and although the bar by the pool is open til 10 you are not allowed in the pool after 7

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like

a bar downstairs and access to the pool table would have been great

bar listed in amenities is used for special events only, rates listed on booking

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

nice, very small (18 rooms), and lobby next to a very noisy bar

3rd day of our stay, this was okay, but on the second day i asked a housekeeper for an additional laundry bag

arrived early and they were able to accommodate an early check in

would have liked a fancier bar and better work out facility

has excellent location, breakfast was great, and the room was big

no room service due to covid. pool closed due to covid

no laundry facilities.

dry cleaning charges are expensive & there are no laundry facilities close by.

there is no dog park or green space for pets to relieve themselves

the wifi, it was too weak

that the spa closed at 10pm

our kids loved the pool, and i loved having the laundry room for running a load through

guest laundry affordable $2/load

beautiful hotel, indoor swimming pool, gym, laundry facilities, parking deck just for customers, high security

pool, gym, laundry, onsite parking garage, breakfast, free kick back drinks.

and loved the use of guest laundry

disappointed that there was no laundry room and the laundry service is just far too expensive

no guest laundry.

laundry was coin operated

the cleaner took our laundry

great laundry room. this was helpful since we had been out of electricity for days.

no hotel bar and pool in basement

a pet fee for my service animal, after informing staff about animal

friendly, helpful staff. great gym.

this hotel, the location is good, the vibes is petty nice

gym was also super nice

were not easily accessible, no towel rack near the sink, the tv was very small, no thermostat, no laundry facility

no pool and no guest laundry but other than that would definitely

wifi wasn t very strong and auto login never seemed to work but we re not here for that

bright blue light on wifi lite up the room at night

spa was closed and so was the restaurant. probably off season.

not able to use laundry facilities as upgrade work in place

free laundry on site with detergent provided, great location, very clean, great

very handy to have use of the free laundry facilities which were very good

there's complimentary guest laundry (washer and dryer) which is highly appreciated

laundry facilities were excellent