ripped carpet areas, bad odor in room and a noisy parking lot

parking was awful breakfast is okay

very quiet and clean place. the faculty was very nice and polite. this was a pet-friendly place.

only thing that bothered us was the fact that there was a family that had a pet and left it in the room most of

plenty of parking close by

easy to park the truck.

love the laundry room, cheap to wash and dry $0

they now have breakfast again and it was quite good

new breakfast

gym was disgusting, wipe before using anything in there

staff, cleaness, breakfast, the furniture, tv all great last but not least was the price for the stay was

no refried beans for breakfast-- where's the sausage & gravy !

pet friendly, lots of places to walk the dogs, great breakfast, very comfortable

breakfast did not have any yogurt or whole grain cereal, just 3 selections of sugary cereals

helped accommodate one early check in and two pets

the parking could be better

washing machine (laundry) is very loud and needs maintained

breakfast was great, location was excellent

unfortunately, the pool was under maintenance and having my kids with me, really bummed us out.

the breakfast was a great value

rooms spacious. beds comfy. breakfast was great. kids enjoyed the pool

the laundry facilities were out of order!

breakfast could use more variety of foods.

the pool was dirty, the bathroom was not very clean

gym a/c is currently not working.

there was little to no breakfast left at 8:30 am

laundry is a bit on the high side 3 dollars for one load to wash and another 3 to dry

enjoyed the pool

breakfast could have been a little better

thing was when non guest came in to use the pool the first night, we were there

front of the entire hotel and then called the police because i used the luggage cart out to the parking lot with

breakfast needs to be a little longer

comfort of the room and bed were very good, breakfast was good with a variety of choices.

pool was not very clean

room was a little stuffy and had a small odor ,the beds sheet looked old ,not a good selection on breakfast,but

web describing the amenities at this location weren t accurate ie no wifi

clean and has laundry with good machines

breakfast was to early in the morning didn't make it. had laundry room and kitchen in rooms.

no overnight staff why have a kitchenette with no dishes or pots supplied ***no coffee inside or outside the

not a big deal but didn't care for bathroom near the kitchen

the kitchenette was perfect for my stay

noisy neighbors barbecuing on parking lot.

was clogged with hair and smell bad toilet wasn t clean room had a bad smelly odor woke up sick kids was

no wild drinking parties or loud music that went on till day break and parking lot bbq's

room, comfortable beds, on site guest laundry and fitness center

very nice and they have guests laundry

laundry prices are a full two dollars to wash and dry

loved the kitchenette area, it was very clean

breakfast was great

there was dirty laundry in the hallways, stains on the floor

the late night staff was rude to us and kept asking us if we paid for a pet fee.

the breakfast and the staff

people who work in front office are super awsome people even the lady morning who cooks the breakfast, she so

they say there is a pet fee, understandable

thank you for being pet friendly

the staff was very friendly and the room mostly clean love that it s pet friendly

a nice and clean room with a kitchenate, microwave mini and full size of refrigerator

location and beds,kitchenette

was amazing, front desk staff was awesome and the laundry lady cleaned our room and she went beyond our expectations

they didn t have quarters in exchange for our our change to wash our laundry

they searched laundry room after laundry room of soiled towels

the staff's friendliness, the clean and cold rooms. the swimming pool and use of it.

friendly staff and a great breakfast to start your day with.

laundry area for guest ( that one kinda shocked me)

clean staff friendly, buffet for breakfast was great

in was easy, room was clean and spacious, staff was uber friendly and breakfast service was great

loved the complimentary breakfast!

wish i knew i could have requested another bed cause we have 4 kids and that would have helped

the housekeepers, maintenance, pool man, and laundry lady, were polite as well

they also had laundry room and super clothes to convenience stores

friendly and love the plants everywhere very clean the pool was nice sight and breakfast was

parking was also an issue

large parking lot

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry

the availability of the laundry room

i figured i was just sensitive to the laundry chemicals they used to wash the sheets

of had more industrial style washers & dryers for laundry room

front desk didn't have change for the washer and dryer and the laundry soap dispenser didn't have soap so i

did not understad a lady knocking my door saying laundry around 8 30 am maybe she was just doing her

everybody was helpful, even the laundry attendant was super friendly to me.

location, breakfast and friendly staff

truck parking. helpful staff. clean rooms. breakfast.

parking was great and this hotel is in a pretty good location not to far from anything major

no pet fee and very comfortable beds!!

location is safe, room is clean, ice machine works, plenty of parking available, elevator works ,

pool not open

the parking had reserve spots

outdoor swimming pool filled but gate locked, no guest access

they also have a huge sitting area downstairs with a bar and they give you a drink card for happy hour and one

parking lot is dark

the restaurant and bar area was also very inviting and the service was great

hotel staff was very friendly, rooms were a good size and set up was nice, as added bonus free breakfast was

i love the evening social with free drinks and the breakfast was amazing.

no indoor swimming pool & no scramble eggs on breakfast

breakfast was great, the carry and go box was perfect.

i loved the breakfast and fitness center.

it would be nice if there is an heated indoor pool so the kids can have more fun.

breakfast wasnt so good

there was only one laundry machine

also, the laundry room was out of order

oh and the laundry was out of service they said we could go next door to the hampton inn suites and tell them

laundry facility works half the time. very old machines. mattresses are like plywood

could of used a laundry facility

was no sign in for the laundry room

the hotel is clean, rooms are nice, pool is great and breakfast is delicious

breakfast, pool and gym

pool and parking were a bonus.

breakfast was a plus and the room was perfect

the pool area cleanliness of the room laundry room

pool was dirty sadly receptionist lady was amazing and professional will book again

pet friendly means sleeping next to a kennel

the stores and walmart and other restaurant is close by and the breakfast is definitely good and pet friendly

pool closed early, worked late.

the only thing that was not up to standard was the cleaning of the pool

breakfast was fine.

i didn't have time to swim, but the pool looked very appealing

breakfast was amazing

had good tv with all the channels , great wifi , good ac in room , great showers & bath

i understanding smoking cigarettes cause it reaks after wards & we are not cigarette smokers

pet friendly

the room is big, the bathroom is confortable and the shower worked well. there is good wifi.

the noise from upstairs and the pool floor needs repairing

pool was closed, but clean, the mattresses need to be rotated, and the a

this is not the only service they lack, they also have no laundry

no laundry facilities. came here for a soccer tournament needed to wash uniforms.

not all parking is available

nice location free parking comfortable room indoor pool is nice and clean

pool too small, breakfast too limited

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

breakfast no working swimming pool no working laundry machines not a clean place dirty

not very clean washer and dry gross no laundry soap

cleaniness of pool

motel, non smoking was smoky, linens were dirty upon arrival, staff not very welcoming except jessica a new

no shower door and had to pay for laundry

onsite laundry was great

more working laundry needed

kept hearing banging and thumps during the night, made me wonder if i was below the laundry room, was a little

had a laundry room and was close to everything

the on-site coin operated laundry facilities were helpful

all rooms should have a microwave and fridge. also the laundry room should have a coin changer

there was no laundry room

middle of a remodel, so many amenities were missing like pool was empty, no ice machine and no laundry

laundry facilities were not working

full kitchen, laundry

the front desk person was overwhelmed cleaning rooms and doing laundry that towels were never available

laundry facility

pool water was freezing, there was a roach in the laundry room

noise of people talking on the parking

is a laundry list of items that i didn't appreciate relating to this hotel

no laundry facilities. heater didn't work and doorentering my room stuck

everything was good and comfortable staff was good breakfast was great

easy parking and nice employees

lobby looked amazing and they have quite a few options for breakfast

, the hotel provides a laundry facility for free, exercise room and all kinds of snacks, frozen dinners and

laundry is free

i was glad to have somewhere to do my laundry

dryer for laundry, took a very long time to dry cloths

i live the free laundry service

asked for a non smoking room but we received one with an unbearable cigarette smell

should have got non smoking

the room i had was clean but the smell of smoking was very uncomforting

the website has smoking room but when i got there it was a non smoking facility

car parking

and on ad it had pet friendly but the manager came over to inform we couldn t have our dog in room so why

parking was limited

wifi is the worst ever

00 deposit for smoking room and it had to be cash only and it's $25

my room was supposed to be non smoking, it was not smoke free

the laundry is ridiculously expensive, $5 per load

tub and sink, dirty water run out very slow. laundry dryer don't get hot none

laundry facilities and ice machine were not working.

it was good, no soap to wash laundry to purchase at facility though

laundry/work room door was always open and the cleaning carts were often congregated in the hallway

they had a pool , free breakfast! & laundry facility

old, smelly, their laundry room wasn t available when i need it it.

i liked the laundry mat as

pool had stools in it to sit on and it was covered over half which is a must with the tx sun.

was affordable, quiet, breakfast was provided, parking was convenient, custodial staff attentive, breakfast was

like the laundry area um and it was smoking room thank u enjoyed my

there also is a laundry area

it was very nice with the kitchen and laundry facilities.

there was a lady next door to our room who was hanging her laundry on the balcony

washer and dryer so i could do my laundry and iron with ironing board so that i could press my clothes for the

laundry facilities were unavailable

rooms were very clean the staff were very nice i will return again the pool was very clean

check in was fast and easy, room snelled nice, and ample parking

the wifi was a little weak

the shower head and the wifi.

add a more pleasant soap (smell good) laundry detergent to the bleach when washing sheets, pillow cases and

this place was an extended stay so people were drying their laundry on the balcony

enjoyed my stay it was friendly grate service enjoyed poll liked that it had kitchen and laundry matt stay was

their wifi, no use

staff , good rooms , pool was nice and clean , close to fast food , peaceful, free breakfast and wi-fi couldn

laundry facilities were old and ugly

laundry

pet friendly

the room was big. bed is comfy. breakfast is great.

we paid a little more because of the higher ratings and the carpet was stained, bed was uncomfortable, the

need to find a better system for the laundry

laundry room floor was dirty

front desk empty had to wait for someone most of the time and had to do laundry

went twice to get change for laundry but no luck sink, shower and towels full of hairs it has 3 cell towers

room was perfect for my family and the pool was a plus for my kids...

nice n calm atmosphere. nice housekeepers. and quick to offer extra towels for pool

was looking forward to a pool and hoping for pet friendly place for future booking

was not enough parking

no cable, wifi is terrible, people rude and loud really late at night,no parking,no maintenance

staff and pool

laundry facilities were locked

the laundry room opens atv10'30am and closes at 3pm

and the towels are nasty and they have some stains in the laundry room

housekeeping didn't bring towels after the laundry service took up the dirty ones

that there was no breakfast :( but i understand the whole covid situation

the laundry machines, both washer and dryer, just took $4 in quarters

laundry room washer and dryer wouldn't work

no free wifi

nothing i got to use the pool thats why i stayed

initially had a first floor room right next to pool, but the room smelled of cigarette, pillow was moldy, and

has simple kitchen facilities to cook eggs. free laundry.

the bed, free laundry, great parking

it was clean. the 24 hr. availability of hot tea. the workout/laundry room.

pool was cleaned and there was a free laundry facility

the laundry facilities were very convenient

the laundry room was taken over by their linens and towels

the breakfast was decent and helped start the day well

much they advertised a continental breakfast and there wasn't anything available at any time in the morning, no

parking space they had 3 reserved and one indian family just parked there without any tags and went

no breakfast, very damaged is not how it looks on pictures

liked the fridge and laundry facility

laundry bag in room

the laundry room is out dated. dryer takes 3 times to dry

guest laundry is $1

hotel was comfortable, close to public transport, reasonable value for money and had a guest laundry

the environment was so neat, good that there is a parking lot

my kids loved the suite with 2 tvs

was dirty, no towels to be had, went down for breakfast and the kitchen staff and one guest who seemed to be

clean, not far from downtown. comfortable and quiet. gym room

staff was very helpful and the kitchen was very clean

laundry was outside and rusty/full of dirt

do not offer breakfast

of repairs sketchy people hanging around outside constantly and a vehicle was stolen out of the parking

breakfast was lacking in all areas

truck parking

the hotel laundry room was next to that and the noises from the staff and workers woke us up every morning in

guest laundry

laundry had to be sent out at a cost

included hot breakfast. on site coin operated laundry.

breakfast area is a little bit too small. was a bit tight. first world problem. loved our stay.

the kitchen

in a separate building and to get the breakfast you would need to get dressed and walk across the parking lot

hot tub had to much chlorine in it and gave my kids a chlorine rash and fried my daughters

pool was small but i already knew that from the picture

the suite was spacious and clean, and there was free parking.

hotel provided free parking, breakfast, and laundry facilities (cost to use)

staff realized they were out and had to get some from laundry room but i had been sent on a wild goose chase

2 washing machines in the laundry

bed was very comfy. appreciated the laundry room on site.

pool gym and laundry as well as free parking

fitness center laundry facilities

comfortable bed;good laundry facilities;walking distance from rivetwalk

coffee available 24 hrs. laundry facilities as well as small gym and pool. staff was great.

nice laundry room too

coin laundry (not complementary as seemed advertised) was disappointing, no easy way to get quarters for

pool, friendly service, laundry facility on the river walk

it didn t have a guest laundry facility

having to pay a $15 per day parking. no guest laundry

was on end by laundry room doors started slamming early every morning next time id rather stay in middle but

says they have laundry but there is no guest laundry

room service- they thought all they needed to do was make the bed

shower was small, wifi didn't work for us and one of the night ppl (rose) was rude to my son when he purchase

clean rooms, pool was great, friendly staff, great location

restaurant / bar staff were great and went out the way to help

sliding glass doors on the outside, first-floor room seemed odd, but was secured by a bar so seemed safe

breakfast looked good but i did not have a chance to try it

there also wasn't a spa at the property, you would have to walk across to the other hotel to receive services

staff was super helpful and greeted my kids with stuffed

really family friendly more of a trendy, upscale party vibe so just a heads up if you have small kids

we also had great breakfast at dean s, location is great walking distance to riverwalk and historic village

did not have laundry facilities.

i overheard a member of the staff overwhelmed in laundry saying everyone left for the day and left him to do

no laundry supplies available

not work it got really cold and would not adjust, ran out of coffee in room after first day, no room service

the first morning they had pre packaged waffles and neither my kids and i liked them

it was very roomy very nice. didn t get to use the pool but it looked great

the pool was great and always quiet

location; pool; room size and layout

full kitchen, making catering a breeze

pool was amazing....the views from the pool was amazing! the beds were comfortable.

pros -nonna-on site italian restaurant-yum -lobby bar front and center when you walk in lobby -friendly staff

there are two excellent restaurants onsite, and a great lobby bar and rooftop bar

the fairmount has a a new bar and restaurant - i tried one of their signature drinks and it was amazing

we returned from a concert at the alamodome asking for one drink at the bar for 4 ladies

rooftop bar had a beautiful view

i have a laundry list of complaints >keys not working >2nd set of keys not working correctly >pool closed

like the room service, but take a long time for staff to answer the phone when ordering food.

the pool cause da water but it was clean jus da color ov it

i was there for tutoring while my family enjoyed the pool and they loved it

not pet friendly at all

the complimentary continental breakfast offered a wide variety of options to suit different tastes, which was

good breakfast

view was a lot of parking but not a big deal i mean i if i was on vacation it would be preferable to stay with

wish pool stayed open longer need heater in bathroom

the free breakfast was also a plus

the complimentary laundry mate was a big plus

loved that you offered complimentary laundry facility.

no laundry plastic bag was in the room either

free laundry

breakfast had several good options and we were pleased to have an on site laundry room in good repair

there was no laundry.

all the hotel provides laundry bag, this didn t

the a/c, laundry machine running at night, and ice machine were loud

we were greeted by the most friendly staff which helped us with anything we needed from our laundry to getting

the wifi, microwave, coffeemaker, air conditioner, hot water, cable television, fridge, and lamps all

the guest laundry being out of order. the lounge chairs at the pool chained together

laundry facility could use serious updating

arrived to replace the battery, which i was not mad about, the lady said my roll of quarters for laundry could

well i actually liked everything and so did my kids they loved it!

staff was so patient with my kids.love the parking service. will definitely stay again.

the fact that you have to pay for wifi.

was told i had to have a reservation for the steakhouse restaurant at the hotel or take my kids to the bar

came during a basketball camp. lots of rowdy kids.

too many kids in the pool...

too many kids in the pool...

guest laundry being located by the parking garage was slightly inconvenient

overall it was fine as the kids quieted down eventually

no room service!!!

restaurant had no room service

the pool was small. i didn't see the heated pool or no jacuzzi.