laundry area for guest ( that one kinda shocked me)

the pool was extremely cold and the hot tub was extremely hot.

hostess at breakfast was amazing

the morning breakfast was fantastic.

modern, clean and quiet with a very nice breakfast selection.

it was definitely spa and resort like

bar food menu; no proper dinner nor room service

wifi was very poor

easy parking, next to the main road

no room service as listed

onsite laundry was great

kept hearing banging and thumps during the night, made me wonder if i was below the laundry room, was a little

had a laundry room and was close to everything

no shower door and had to pay for laundry

more working laundry needed

parking was limited

wifi is the worst ever

my room was supposed to be non smoking, it was not smoke free

terrible location , people loitering in parking lot , rancid stench in room.

the carpet looked burned and so did the bedding for a non smoking room

parking lot is not ideal, had to park way too far away from my room

pool

was green water, parking was a hassle, checking in was a nightmare, seems booking

pool

was not enough parking

chair or two in the laundry room would be nice - and maybe a fan or something - it was pretty toasty in there

i figured i was just sensitive to the laundry chemicals they used to wash the sheets

front desk didn't have change for the washer and dryer and the laundry soap dispenser didn't have soap so i

the laundry area is not kept up

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry

and the towels are nasty and they have some stains in the laundry room

housekeeping didn't bring towels after the laundry service took up the dirty ones

the laundry room opens atv10'30am and closes at 3pm

laundry facilities were locked

the pool

laundry room washer and dryer wouldn't work

the laundry machines, both washer and dryer, just took $4 in quarters

we liked the pool.

initially had a first floor room right next to pool, but the room smelled of cigarette, pillow was moldy, and

friendly staff and bed was comfortable. there was a lot of parking space.

all rooms should have a microwave and fridge. also the laundry room should have a coin changer

also could use a change machine for laundry instead of having to go to the front desk for change

guest laundry was not operational

the fitness center/laundry was out of order

laundry area, no restroom available..only one drying machine working.

full kitchen, laundry

the front desk person was overwhelmed cleaning rooms and doing laundry that towels were never available

pool water was freezing, there was a roach in the laundry room

laundry facility

the looby closes at 8 and the pool closes at 9. when usually local hotel pools close at 10.

no laundry facilities. heater didn't work and doorentering my room stuck

is a laundry list of items that i didn't appreciate relating to this hotel

amazing the room was very clean i didn t see no one bug in my room the pool was very clean the breakfast was

rooms were clean and breakfast was good!

was no hot water for our entire stay and i got charged a pet fee

there was a lady next door to our room who was hanging her laundry on the balcony

like the laundry area um and it was smoking room thank u enjoyed my

there also is a laundry area

washer and dryer so i could do my laundry and iron with ironing board so that i could press my clothes for the

it was very nice with the kitchen and laundry facilities.

the website has smoking room but when i got there it was a non smoking facility

wifi stalls out if many people are using it.

couldn t use free wifi that was listed

should have got non smoking

my profile i have been indicated that i want no smoking room, the manager at this location always tries to give

housekeeping were on their phones everytime we walked past the laundry as door was wide open

the laundry is ridiculously expensive, $5 per load

laundry on-site

laundry facilities and ice machine were not working.

like that there was a guest laundry and a that there was a pool and a hot

they had a pool , free breakfast! & laundry facility

old, smelly, their laundry room wasn t available when i need it it.

i liked the laundry mat as

the room and pool very clean, no problems

like the fact that we got the kitchenette for the same price it was quiet peaceful, breakfast wasn't bad it was

i was glad to have somewhere to do my laundry

, the hotel provides a laundry facility for free, exercise room and all kinds of snacks, frozen dinners and

dryer for laundry, took a very long time to dry cloths

there s also a laundry room where we can wash our clothes since we stayed for few nights and days, and the

i live the free laundry service

laundry facilities were unavailable

the lady didn't let me get in pool at 7pm, and that was the point of staying that day

clean room, well lighted parking lot off the road, helpful staff.

didn t work they fixed one it was our fault we didn t say about the other one lol and the wifi didn t work

front desk was extremely helpful w late check out

laundry had one washer for the whole hotel that seemed to always be used

guest laundry was out of service

the second floor hall halfway i the laundry room the floor felt like it was unsafe

restrooms didn t work, pool wasn t the size , laundry room appliances didn t work, only one elevator worked

laundry facilities

great location for access to seaworld, easy to use laundry facility, great parking

laundry facilities were clean

only gripe, tried to use the laundry facilities and i think there may have been a connection issue

staff got me things i needed such as plunger, dust pan, broom, towels, laundry bags - no problem

the laundry was very modern, with machines that only accept credit card, i had some problem with it

in addition the onsite laundry room open to the public at no charge is a big help for travelers with children

we loved the free laundry down the hall when we figured out that it was there

and the guest laundry was a lifesaver

free parking at the hotel and free guest laundry area both make this place an absolute value for families on

it was nice to have laundry however the front load washers are broken and moldy

only reason i was going to stay there is to use there pool but the pool was not open and there were no signs or

pool not open

has pool

to local people who want a place to party so it was very noisy and their was a fight in the back parking lot

no pet fee and very comfortable beds!!

villas are prepped with dishware/coffee etc, they offer tide and fabric softener for laundry

they decorated their golf carts and gave out treats to the children, for free

beautiful golf course as well

nothing - it was all great. the kids said it was the best hotel they ve ever stayed in.

i'm at the bar ud83dude0e my family loved it, we are going to make it a tradition

i love that had a laundry station , sell the laundry soap and had money change for the machines to return at

the wifi, i couldn't get it to work

complimentary breakfast

couldn t find our way to the pool

though the hotel was under renovation they kept it together with great breakfast clean rooms and outstanding

i had to choose something i disliked, it would be the guest laundry room

laundry facility needs more than two units to accommodate 4 floors of guests

breakfast, wednesday happy hour and free laundry

only problem was the pool there is no rules or time limit to keep it where eceryobe can swim only 10 people

t like was that there was just a tiny bit of mold on the bathroom ceiling, and the sink in the kitchenette

laundry soap dispenser didn't dispense box of soap had to go to office

laundry facilities on the 2nd floor were abysmal

square shower carpet burn damage no sheet for sofa bed no hotel information for wifi breakfast hours

indoor pool, the gym area

indoor pool and spa well kept

the pool towels were small

advertise pool ,gym ,wifi ,computer breakfast but upon arrival everything closed due to covid

the bed was so comfortable the staff was so pleasant my kids loved it

advertise pool ,gym ,wifi ,computer breakfast but upon arrival everything closed due to covid

we were traveling as a family of seven (4adults and 3 kids) and every want or need we had was meet

friendly staff, good location, laundry was excellent!

t like that on the website it stated that i could not bring along my pet as well as it saying no wifi

the bed wasn't very comfortable & the pool area was not clean.

can't argue with free parking, especially when they have a gate around the building

shuttle to sea world awesome saved a lot of money in parking

i also liked there is a golf course on the property

i needed a nice room with good room service

the pre-mixed drinks at the river bar on the lazy river were awful.

my kids loved swimming in the lazy river

the only bench was too far away from him near the bar by the pool

i think because we smelled the laundry and dryer

the laundry area. there was only one washer and it had sand in it so i didn t use it.

we were on the same floor as the laundry and service staff

having to go to the lower level laundry room was the only down side

, laundry and trash

the coin operated laundry.

i got a bad rash on my neck from the pillows. maybe the laundry detergent they use. idk.

bed was a little stiff, pillows too fluffed and no bag for dirty laundry.

wifi was suppose to be free and available and it was not

i would have loved to spend some time with my kids in the pool, they should initiate the pool hours at 8am for

i wanted to use the laundry room so we didn t have to travel home with a bunch of dirty laundry but $8 to do

our room was next to the laundry room, the whole hallway had a foul smell

the laundry room and exercise room could be replaced with new equipment.

breakfast was good and had bananas!

the breakfast had a great selection , coffee excellent

the breakfast was good and the laundry very good value

tried to use the laundry facilities and both wash machines took money but did not work

the pool was refreshing and the laundry facilities were convenient

no space parking the laundry area too loud

after a day in sun they had a lil market had drinks and snacks few other things like razors and laundry soap we

the hotel s laundry facility only takes quarters (no credit cards or bills)

the on-site laundry facilities were very convenient

inside pool

love that the pool was indoor my kids had a blast while me an my wife relaxed in the jacuzzi, the front staff

the breakfast could be better. didn't have a good wifi.

the laundry facility was not

the laundry facility was not very good.

were supposed to have wifi and my room wifi did not work and they said it may be location of my rooom but didn

wifi, had power cut until 3 am

pool is small with no chairs, tables or any shade at all

over charge for a room i didn’t have and no pool for kids this is the 2nd stay there and it’s always the

families talk, party, and let the kids run old all around the hall way

sheets were dirty mildew, mold, or dirt on the walls & ceiling bathroom smelled like urine kids running down

cost more for your pet

car alarms going off at night and kids playing in the hall later at night.

needs a laundry room

note, the smoking rooms are not part of the main building that has the pool, laundry, or the office

clean and really nice staff. laundry plus i was able to print documents for free.

i also like on-site laundry and clean grounds

laundry machines on premises are clean and new

they went out of their way to help with directions and laundry

kids loved the pool, family member did laundry

pool and hot tub, they kicked in free prepackaged breakfast every morning because the breakfast bar was not open

it irritated my kids skin and the chlorine fumes were extremely strong to the point of having to leave after

it was pretty scary for my kids when someone else tried to get in the room

we made use of the pool and laundry machines

great location pet friendly and easy check in

great pool area that was heated. helpful staff. large rooms, comfy beds.

the kitchen was clean

was great me and my family had a wonderful time tho breakfast could of been better what's breakfast without

the continental breakfast was good

not to far for shopping and restaurants,indoor pool a plus and excellent breakfast

the room was wonderful. the inside swimming pool was a big hit with the kids.

microwave or refrigerator in our room and that was inconvient for me because i was traveling with kids

their breakfast

did not understad a lady knocking my door saying laundry around 8 30 am maybe she was just doing her

everybody was helpful, even the laundry attendant was super friendly to me.

not enough parking.

the parking is terrible.

there was a pool but it was not heated, or maybe just not turned on. water was ice cold.

not very clean washer and dry gross no laundry soap

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

breakfast no working swimming pool no working laundry machines not a clean place dirty

it stated on advertisement it had wifi and breakfast. it didn t have either when we showed up

the water in the pool was nasty green

man standing outside smoking in the only open parking space at 130am

man standing outside smoking in the only open parking space at 130am

didn t work, some lady was working on her truck while i was trying to sleep,the hostess was smoking weed

kept dropping wifi

they only have one washer in laundry

laundry room needed a good cleaning

location dirty laundry bed bug

no onsite fitness, restaurant, or public laundry area

internet was no good was far from office and she sold me laundry detergent and after i bought it she said the

enjoyed my stay it was friendly grate service enjoyed poll liked that it had kitchen and laundry matt stay was

this place was an extended stay so people were drying their laundry on the balcony

add a more pleasant soap (smell good) laundry detergent to the bleach when washing sheets, pillow cases and

everything nice and clean even the pool , free breakfast and wi-fi service outstanding

outside was also ran down with dirty grounds, and unsafe unlit parking areas with lots of illegal activities

some of the services (e.g., laundry) were restricted

laundry room facilities we're good to have, but not enough machines

parking lot is fenced in and secured

parking always full at night. the room needs some repairs. the a/c was noisy.

nice room for an extended stay. very good laundry facilities too.

laundry onsite is very convenient

not really anything to dislike, maybe just that the laundry room door can be a bit tough to open

that the wifi didn t work

the laundry room was taken over by their linens and towels

the breakfast area was very messy

though breakfast is advertised online there was no breakfast no towels in our room room needed vacuumed

the parking lot was small

advertising has breakfast included with the stay

pool was cleaned and there was a free laundry facility

has simple kitchen facilities to cook eggs. free laundry.

the laundry facilities were very convenient

the bed, free laundry, great parking

it was clean. the 24 hr. availability of hot tea. the workout/laundry room.

you need laundry, it's $4

the laundry room is out dated. dryer takes 3 times to dry

having laundry facilities was a nice bonus and can use 24 hrs a day

was able to get my laundry done and the staff was accommodating to my needs

guest laundry is $1

the grandkids loved having a separate space away from the grandparents after being in a vehicle for 8 hours

my kids loved the suite with 2 tvs

not enough parking space when hotel is full occupied.

a couple times and help opening it, very inconvenient when coming in with a whole bunch of tired kids

room was a suite style, great for traveling with kids

i have a laundry list of complaints >keys not working >2nd set of keys not working correctly >pool closed

did not like that my room was next to where the room service staff store their stuff

is just super friendly & jermery at the bar is great

i liked that they had a gym and a starbucks.

location, great service, hotel was nice, restaurant and bar was great and starbucks in the morning, very nice

included hot breakfast. on site coin operated laundry.

guest laundry

laundry had to be sent out at a cost

the hotel laundry room was next to that and the noises from the staff and workers woke us up every morning in

air conditioning was a bit loud and the nice outdoor pool is located in the adjacent property.

it has a kitchen and the rooms are nice. the staff is very accommodating.

they were always ready to provide asisstance the hotel was 2 parking lots over from a local grocery store that

room was nice with kitchenette

feels more like a proper apartment parking on premises just 20 minutes away from river

nasty breakfast. ..dirty bathroom. ...and late room service

my kids loved that they upgraded to us

it doesn't have free breakfast =(

no complimentary breakfast or coffee also charged for parking during our stay.

wifi was not good. tv reception poor.

no room service

bed was very comfy. appreciated the laundry room on site.

2 washing machines in the laundry

when you are on vacation you do not want to spend 3 + hours doing laundry at the hotel

slow elevator, the few towels, no laundry plastic bag, the generally old everything about the room, the bed not

missing some toiletries items and the laundry/bag that hangs in closet for cleaners

fitness center laundry facilities

coffee available 24 hrs. laundry facilities as well as small gym and pool. staff was great.

comfortable bed;good laundry facilities;walking distance from rivetwalk

coin laundry (not complementary as seemed advertised) was disappointing, no easy way to get quarters for

nice laundry room too

bar tender remembered my drink order from the night before

shower bathroom floor an shower very very slippery couple times thought i was going to fall the pool could use

the parking is well lighted and safe

pool was always clean

me, breakfast, and cleanliness

the laundry facilities are not working properly

another blanket for one of the beds and was told that housekeeping was in the process of doing laundry and that

no interaction, he couldn t tell me where anything like a shop was, i asked for change for the laundry, he

and we had to go get our own towels from the laundry room

rooms, pool, laundry facility, and even the parking lot

the room is excellent, we enjoyed the jetted tub. the kitchen was nice.

room was perfect - hot tub and pool was wonderful with an absolutely beautiful view

pool water too cold - they pump cold water into it in the mornings, which may be helpful in july

a two bedroom suite, plenty of space, nice pool/hot tub and bbq area

; valet parking; comfortable 1 bedroom suite with a true separate bedroom and an excellent kitchen

this is not the only service they lack, they also have no laundry

no laundry facilities. came here for a soccer tournament needed to wash uniforms.

limited breakfast options

the pool was not heated

wifi connection is poor/intermittent

it didn t have a guest laundry facility

having to pay a $15 per day parking. no guest laundry

says they have laundry but there is no guest laundry

also my room was above laundry room & could hear & feel it

was on end by laundry room doors started slamming early every morning next time id rather stay in middle but

did not have laundry facilities.

no laundry supplies available

i overheard a member of the staff overwhelmed in laundry saying everyone left for the day and left him to do

better breakfast selection, seemed like kids were always running up and down hallways

i know this is a pet friendly hotel but it was a bit much at times

location was great close to down town and quiet. covered parking not over crowded.

is rude, they advertise pet friendly but you cant leave your pet in the room while you go out to eat etc

pool was closed, but clean, the mattresses need to be rotated, and the a

the best part of it all is that they don't charge a fee for having your pet

place smell like smoking weed