they didn t have quarters in exchange for our our change to wash our laundry

they searched laundry room after laundry room of soiled towels

was amazing, front desk staff was awesome and the laundry lady cleaned our room and she went beyond our expectations

the staff's friendliness, the clean and cold rooms. the swimming pool and use of it.

they did a great job from breakfast to places to go visit,

the housekeepers, maintenance, pool man, and laundry lady, were polite as well

they also had laundry room and super clothes to convenience stores

amazing breakfast and very clean area

was very friendly anything you needed they brought to you quick a very pet friendly place also main manager gave

hotel had great breakfast and great customer services

breakfast wasnt so good

hot tub and pool. pet friendly with fees of course.

pool

it would be nice if there is an heated indoor pool so the kids can have more fun.

very clean and the breakfast was delicious

oh and the laundry was out of service they said we could go next door to the hampton inn suites and tell them

laundry facility works half the time. very old machines. mattresses are like plywood

could of used a laundry facility

there was only one laundry machine

also, the laundry room was out of order

did not understad a lady knocking my door saying laundry around 8 30 am maybe she was just doing her

everybody was helpful, even the laundry attendant was super friendly to me.

truck parking. helpful staff. clean rooms. breakfast.

beds, enclosed shower, cupboards and delicious variety of hot breakfast

breakfast was empty and the lady had attitudes throwing pans inn the kitchen

was no sign in for the laundry room

nice pool and workout space

they do have a pool, its on the smaller side but it was clean

bed was very comfortable & breakfast was good

breakfast was great, very quiet and comfortable, staff were very friendly, loved the location

the pool area cleanliness of the room laundry room

this might not be a nice place for a family with young kids

, housekeeping, pool beds are small but comfortable and need queen size instead of full

treadmill at gym was broken.

loved how everything was convenient for us around the hotel and the cleaniness of the room great breakfast

had good tv with all the channels , great wifi , good ac in room , great showers & bath

breakfast was fine.

lots of people around the area then, helped to secure the parking lot

parking was not great but it was workable

not a lot of selection of breakfast

pool was always clean

i did not really like the room service menu

everything great customer service, location, spa and the food was excellent.

the spa is not complete.

parking space it's to small for hotel room capacity we can't find park quickly

parking is rather scarce close to entry.

the room is big, the bathroom is confortable and the shower worked well. there is good wifi.

was hot in the hallway, and the pool needed cleaning

smoking

claims to be pet friendly that's why i selected it

no laundry facilities. came here for a soccer tournament needed to wash uniforms.

this is not the only service they lack, they also have no laundry

the breakfast was nice and the staff was friendly. very clean environment!

maybe could lower the price on rooms and have money for better breakfast

not all parking is available

laundry was outside and rusty/full of dirt

rooms were dirty, towels and linens were dirty, all rooms were smoking rooms

wifi had restrictions on it.

i was denied a room said children wasn t allowed a you had grown men out in the parking lot drinking an

i asked for non smoking and was placed in a smoking room

the pool was closed because of rain

the pool was clean and relaxing

parking is free

no u-haul trailer parking inside gate

good breakfast

of had more industrial style washers & dryers for laundry room

the laundry area is not kept up

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry

front desk didn't have change for the washer and dryer and the laundry soap dispenser didn't have soap so i

chair or two in the laundry room would be nice - and maybe a fan or something - it was pretty toasty in there

laundry room floor was dirty

went twice to get change for laundry but no luck sink, shower and towels full of hairs it has 3 cell towers

front desk empty had to wait for someone most of the time and had to do laundry

need to find a better system for the laundry

my kids loved the hotel

laundry facilities were old and ugly

laundry

service she made me feel so comfortable n the rooms were clean my daughter had a good time in the pool

wifi access

there was plenty parking and it's located just by i10 so that's a plus

pool was clean

outdoor swimming pool filled but gate locked, no guest access

also, the pool wasn't open and the kids wanted to swim, which was one reason i picked the place

pool not open

location is safe, room is clean, ice machine works, plenty of parking available, elevator works ,

not very clean washer and dry gross no laundry soap

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

breakfast no working swimming pool no working laundry machines not a clean place dirty

there wasn't no breakfast due to vuirs going on but other wise great stay great price

wifi was

the laundry mat took over five bucks and my laundry still wet

laundry facility on site

i liked the rooms comfort,i liked the available onsite laundry and adjacent convenient store and

laundry might as well be a steam room

pet friendly

this establishment has what i needed in the premises like laundry

laundry was on site

beds made plenty of pillows warm pool great breakfast

clean, we just slept there do didnt even see the pool or anything

rooms clean facility clean parking lot front desk area and the continetial breakfast area was very clean

laundry facility.

ac smelled like mold. laundry out of order. no breakfast

has laundry but don't use washer and dryer they are outside and smell

breakfast was great location was great parking lot was a mess trash all over the place

good quick breakfast options too

she told me that the laundry was still going and she would let housekeeping know

pool wasn't clean

there was easy parking .

rude customer service no microwave no fridge no pool access

the swimming pool was dirty

about the property maybe just the trees and the parking

wifi connection

hotel was not clean. a lot of unsavory people in parking lot. not a safe place to be.

everything.. no pool..bed was dirty. the look of the room was no good

parking lot was well lit.

so if you have to do laundry you probably should just go to the nearest laundromat

it was very comfortable. large room and nice staff. laundry room for guests. pretty quiet.

the laundry facilities are also in need of an upgrade

front desk attendant helped dry my clothes when guest laundry dryer failed

water pressure was good, price was right. has a laundry room, but was to tired to use it.

no laundry

it is pet friendly and has tesla destination ev chargers

breakfast in the mornings

no continental breakfast but everything excellent

location great. no breakfast though. i did like the porch swing and small playground

laundry doesn t open until 11am and no breakfast

the room was also in general disrepair, the pool was too filthy to swim in, and the laundry on site was quite

good access to highways and laundry. the front desk very friendly and accommodating

it was clean and comfortable. loved the kitchenette is was great ud83dudc4dud83cudffe

location pricing big rooms and the kitchen

it was dirty laundry that was too heavy for me to lift so i left it beside my vehicle

pet friendly

wifi

could use some work on the bright side you get wifi

were clean, bathroom clean, no tobacco odor in the room as it was a smoking room

there was no laundry.

we were greeted by the most friendly staff which helped us with anything we needed from our laundry to getting

all the hotel provides laundry bag, this didn t

the a/c, laundry machine running at night, and ice machine were loud

our room was very clean, quiet, spacious, and comfortable, the wifi worked well

staff is great it's clean i they have a pool with water and laundry and it's right by a coffee shop and a

on property where not respecting of family were smoking drugs and overly drinking at pool and the pet friendly

pool was working room smelled clean had fridge across from gas station and near restaurant

it's a chill spot and i really too much going on there and peaceful has a pool

also my favorite spot about this place is the ducked off pool area and the food truckud83dudcaaud83dudcaf

people hanging out in the laundry room, yelling back and fourth running and fighting

the cats in laundry room, in front office area where check-in and by entrance door to office

office lady and laundry person very friendly

we asked to change to a non smoking room but they didn t want to change it

was very loud at night when trying to sleep with all the people banging and hollering and people smoking weed

wifi didn't work and staff didn't check in our room until requested

was no tv because there was no wifi due to the construction

room was spacious and clean and having a mini-kitchen was a bonus

that it s all 11am and she can t help it, the keys to the room kept messing up, the pool and spa didn t

smelled a bit like mildew, there was no tv and wifi for 4+ hours, according to staff, it was due to a fire in

the hotel gave access to pool, laundry, and fitness center

no laundry plastic bag was in the room either

loved that you offered complimentary laundry facility.

free laundry

the complimentary laundry mate was a big plus

this place was an extended stay so people were drying their laundry on the balcony

add a more pleasant soap (smell good) laundry detergent to the bleach when washing sheets, pillow cases and

enjoyed my stay it was friendly grate service enjoyed poll liked that it had kitchen and laundry matt stay was

put me in a room directly next to the pool

the wifi. the further your room, the weaker. please look into that too

pool and food was amazing. hotel rooftop was awesome.

pet friendly. walking distance from alamo, riverwalk, restaurants

there was a group of kids/teens giggling and having fun late into the night, and it felt like they were in the

he set up a room service for me and my date

breakfast isn t really included you get a $60 credit that you can put towards the total cost

the fairmount has a a new bar and restaurant - i tried one of their signature drinks and it was amazing

we returned from a concert at the alamodome asking for one drink at the bar for 4 ladies

pros -nonna-on site italian restaurant-yum -lobby bar front and center when you walk in lobby -friendly staff

rooftop bar had a beautiful view

love the rooftop bar and staff was very attentive - the best ever

guest laundry being located by the parking garage was slightly inconvenient

we loved the pool and the other activities (pool and ping pong)

san japan convention had several very noisy kids up and down the hall all night on saturday night

no snack bar 24/7

more when there is a lot of kids

location, view, underground parking, early check in

the location was amazing the pool was very nice, and the room was very clean.

it is a problem when you are visiting with family and kids

great hotel in the riverwalk area of san antonio with lots of amenities like pool and gym

wifi was absolutely terrible (at least, in our room) and the lay-out of the floors is just not

nice room, cool views, free laundry, central location if wanna get to things

kids enjoyed the pool area and that the laundry facilities were free

literally this was the best hotel from the views , clean room nice bar , restaurant

very clean and great location. the pool and gym are excellent. we enjoyed our stay.

no complimentary breakfast

was on end by laundry room doors started slamming early every morning next time id rather stay in middle but

having to pay a $15 per day parking. no guest laundry

pool, friendly service, laundry facility on the river walk

says they have laundry but there is no guest laundry

the laundry facilities for their guests! very dirty machines!

they had a small gym good enough to get a quick workout in and they also had a laundry room with coin operated

breakfast was delicious and hot

not refilled in breakfast as it is over

they had a small gym good enough to get a quick workout in and they also had a laundry room with coin operated

very nice and clean, loved the breakfast and the tv in the room worked that s a plus for us.

happy hotel had guest laundry facilities with us

the breakfast was delicious. the laundry room was great.

the laundry room was gross

location to the riverwalk, decent size room overlooking the city, check in was very easy, clean laundry facilities

noise during my stay and my room was across from the laundry which added to the noise

no laundry supplies available

did not have laundry facilities.

i overheard a member of the staff overwhelmed in laundry saying everyone left for the day and left him to do

the gym

parking fee is huge. we felt bit discomfort on room service.

the bed, free laundry, great parking

pool was cleaned and there was a free laundry facility

the laundry facilities were very convenient

has simple kitchen facilities to cook eggs. free laundry.

it was clean. the 24 hr. availability of hot tea. the workout/laundry room.

arrived to replace the battery, which i was not mad about, the lady said my roll of quarters for laundry could

the guest laundry being out of order. the lounge chairs at the pool chained together

laundry facility could use serious updating

the pool also went too deep to 7 & 8ft & it left only a small area for the kids to swim

the room service was fast ; food was great

the location was quiet, laundry was quiet, no loitering around walkways, garage, laundry

they supplied laundry service at a minimal cost parking: paid parking ($15 daily + tax), though i found this

no change machine for laundry.

the laundry and beds were not comfortable

laundry room on my floor

laundry bag in room

liked the fridge and laundry facility

guest laundry is $1

you need laundry, it's $4

having laundry facilities was a nice bonus and can use 24 hrs a day

staff were very friendly and went over and above to make our stay pleasant, including using laundry facility at

would be great to have laundry services

nice laundry room

nice hotel, very comfy beds & delicious breakfast

also the free breakfast had so many options

the pool was great and always quiet

room was perfect - hot tub and pool was wonderful with an absolutely beautiful view

; valet parking; comfortable 1 bedroom suite with a true separate bedroom and an excellent kitchen

kitchen available; space was sufficient for our plans

a two bedroom suite, plenty of space, nice pool/hot tub and bbq area

the clothes dryer in the on-site laundry facility did a very poor job of drying the clothes - especially for

no soap in laundry room and it didn t require the key or have a change machine

was only 1 dryer working in the guest laundry and so many of us trying to do our laundry with 2 washers and 1

the laundry facilities were all out of order except for one drier

laundry was an excellent feature for our extended road trip

the laundry room was taken over by their linens and towels

the breakfast good and staff friendly.

the breakfast area was very messy

the breakfast was decent and helped start the day well

the parking lot was small

not enough parking space when hotel is full occupied.

the parking

with family of 5 (3 x kids) on queen suite room

the grandkids loved having a separate space away from the grandparents after being in a vehicle for 8 hours

parking lot size, gotta be early if you want to park.

missing some toiletries items and the laundry/bag that hangs in closet for cleaners

slow elevator, the few towels, no laundry plastic bag, the generally old everything about the room, the bed not

when you are on vacation you do not want to spend 3 + hours doing laundry at the hotel

pool gym and laundry as well as free parking

hotel provided free parking, breakfast, and laundry facilities (cost to use)

coin laundry (not complementary as seemed advertised) was disappointing, no easy way to get quarters for

fitness center laundry facilities

nice laundry room too

coffee available 24 hrs. laundry facilities as well as small gym and pool. staff was great.

comfortable bed;good laundry facilities;walking distance from rivetwalk

location was great . close to riverwalk . laundry facilities. super clean

we even got to do laundry and there was no wait time

the laundry room was very clean

waffle bar are took a long time with so many ppl in line

our view was of the pool but didn't seem to offer much of a view.

and my kids loved the heated pool and hot tub and 24 hour gym

with covid now, the breakfast bar was

wifi didn t work

breakfast was good, they had real bacon

staff was really nice, gym was good too

best location, best bar and great food!

wednesday morning we ordered room service from the front desk repeated and confirmed the order our breakfast

room service was slow and not very good. parking is expensive

the pool, is an indoor pool and smells so much chlorine, burns your eyes

the omelet bar and the fresh green juice and carrot mixed juice was amazing

they didn t have quarters for the laundry

laundry doesn t work ud83dude41

the beds were comfortable the breakfast was good the place was clean

no parking for vehicles with trailers

the price was great the breakfast is delicious just need tapatio ud83eudd70

laundry had to be sent out at a cost

the hotel laundry room was next to that and the noises from the staff and workers woke us up every morning in

guest laundry

included hot breakfast. on site coin operated laundry.

had some good, clean machines in the gym

the breakfast selection was great and food was hot

breakfast

pool seemed not clean location is quite sketchy

the suite was spacious and clean, and there was free parking.

pool was small but i already knew that from the picture

laundry room available

was excellent, all the staff were lovely & polite, laundry on 3rd floor, excellent free breakfast, huge

my kids loves the pool

booked fairfield and stayed at springfield which had a much smaller pool that was reason i booked fairfield to

great location, bar right by pool

would definitely stay here again but not if i needed laundry facilities

good location. great breakfast. room was comfortable. guest laundry was very convenient.

laundry facilities, it's just weird

laundry room which is awesome

which ran out v quickly i couldn t believe there was a hotel room positioned to a 24 hour laundry room - and

and the laundry app which told you when machines were free/wash was completed was handy

for adults rooms are spacious and seperate lounge area, biggest we stayed in on trip has a laundry and gym on

the guest laundry was usefel

the walkable location to the convention center, rooftop pool and gym and having separate bedroom/kitchenette

parking was $53.00 a night. there were no umbrellas at the pool. breakfast was never hot.

no laundry facilities no fan in my ceiling in the room.

the location and the gym

someone from room service saw my water & asked me for my room number then brought 3 complementary bottles

swimming pool very small

thing i would change is the hotel restaurant and bar hours

complimentary breakfast and no decaf tea

pool was very nice and clean

close to childrens hospital, we were given a map of surrounding area, and there was an area where kids can play

no complimentary breakfast or coffee also charged for parking during our stay.

was great except the loud kids that kept running up and down the hall knocking on people's doors

lower parking prices, and keep guest away from laundry or house keeping rooms, vert noisy...

also, sink was clogged, no microwave in room and no laundry facilities

room we got was next to the house keeping supplies room / laundry room and the housing workers were loud in the

should have the laundry room in the hotel

breakfast buffet was very good

the hotel also had 2 guest laundry rooms

also if you are traveling and need it, there is a self laundry

laundry facilities poor, room not clean, valet can get really backed up during rush

bonus points for the guest laundry

services like guest laundry, breakfast and kickback time (1

is no laundry service at this place and cleaning service consist only of changing towels and

it was a 10 minute walk to the market and 30 min to the pearl friendly staff and awesome spa

we also had a wonderful dinner with our kids at the hotel restaurant to continue our anniversary celebration

rooftop (pool) menu is not kids (age 8-13) friendly

pool bar closed room early

great location and staff very helpful plus having laundry facilities was great

the wifi only worked intermittently (think on and off every other minute) on the third floor

i don't recall any room service, but in a place like

no real restaurant for room service pricey valey

glad it s pet friendly

checked in next to laundrys seafood dumpster alley

we noticed that there was no hot water piped to the kitchen sink, two handles but on water in the hot side

otherwise, the kitchen was just right and clean

the vending machines were down so that kind of put a damper on things for the kids

riverwalk was why i booked it, and because the kitchen

staff were very friendly and the gym and laundry were handy

however the new tech created additional barriers (like needing an app to use the laundry)

laundry facilities

of the laundry requires an app and pay by phone

there is however a laundry room where you can pay to use the machines