also, there is no laundry facility that guest can use

when we checked in and we were told we had to wait until housekeeping came in the morning that laundry was closed

paid for a smoking room, but i didn't get one my key card didn't work the next day and it was suppose

breakfast wasn t something i would care to have or call it breakfast a nutrition bar with

wifi was fast

didnt see a laundry bag

i even traveled with kids and a pet and facilities were excellent

beautiful everywhere we went. especially loved the buffet breakfast

the staff was very nice. the facilities were very clean. the breakfast was delicious ud83dude0b

i even traveled with kids and a pet and facilities were excellent

staff very friendly the laundry lady i call her ms south carolina she's always gets the job done the cleaning

the laundry room was outdated and took 3 times to dry my clothes

ac filter dirty no laundry access

the smell of pot as you walked to the laundry room, which was about 20 degrees warmer than the outside temperature

room had bed bugs, shady people around 24/7, dead roaches visible in the window of tge 3rd floor laundry room,

there are some updates that are needed, i.e. outdated room doors and the guest laundry rooms

i did not eat breakfast

hotel did not have breakfast

room service

no room service

the walls were cracked & leaking, no dirty laundry bags, hallways smelled like the ventilation is inoperable

didn t have a chair while waiting for my laundry

the accommodations were nice and very clean. staff was very courteous. the breakfast was great.

location was very convenient. staff was very accommodating to allow us an early check in.

they had a good breakfast selections and they had fresh coffee 24 hours so my husband definitely enjoyed that

refrigerator kept leaking, there was no laundry detergent in the facility, dishes was dirty when i received them

the laundry room worked, but was very expensive: $2.00 to wash and $2.00 for 15 mins of drying.

i do recommend they have something in the laundry room to purchase dryer sheets or detergents that would have

there was a grab and go breakfast and they had laundry on site

amenities, parking

my room was beside the laundry room and elevator

good parking, could walk to restaurants, staff was friendly with helpful attitude

breakfast was not what we expected, i have stayed at other hotels where they had regular cooked but

i enjoyed my stay here there . it was clean and the breakfast was awesome

and they will help you with a drop of a coin over all i injoyed it and the parking is

there were no other significant issues, i believe the pool's chlorine level was excessively high

parking problematic

to the pandemic we are going thru breakfast, pools & gym were not open to us but it was still overall a nice

it was so rough that my kids were complaining how scratchy they were

the cold breakfast instead of hot food

location is always a wonderful thanksgiving and being able to do laundry and enjoy the blessings amen hallelujah

bed stocked coffee bar fridge & microwave spacious br hot water/lots of towels access to laundry matching decor

charged $12 for a $3 wash & dry (separate wash & dry)(laundry)

gym and pool area very well kept

and lots of near by stores plus the casino my kids and i had a great time and i look forward to booking again

instead i had to walk to laundry with the

was allow early check in, check in smoothly in a timely manner, staff very pleasant, room very nice, beds

the kids slept on a let out bed that was a matt from pre-k school, there was no blankets for the let

free wifi was a great kids were able to connect

the gym was nice but small

the pool was not heated and was cold.

the breakfast was perfect

gym not being 24 hours

that the pool isn t open yet

quite area, easy check in, good parking, close to food and shops.

sheets in the room and floors not vacuumed and dirty laundry no ice buckets had to use a bag one trash can water

laundry room was broken, our room had seen some things i m sure pete her be respectful and leave

use the laundry room elevators weren't working my husband had some problems he fell in the bathtub and they

morning breakfast it wasn't bad i was able to get ice couldn't couldn't use the laundry room though because the

the pool parking

every room smelt like cigarettes, whether yiu slept in a smoking or non smoking rooom

parking lot

potholes in parking lot

not all of the rooms were occupied, so there were plenty of parking

recently painted, excellent wifi

the stove top and the ability to cook. the laundry room good and reasonably priced.

no laundry

love the kitchen net

was no wifi which was a little inconvenient and the hallways were incredibly hot, but overall had a great

parking lot trashed

i liked that there was an available laundry room

all ice machines out of order, no stove, laundry out of order

it was quiet and i loved our spa tub

i reserved a nonsmoking room and received a smoking room.

there was no pool and no breakfast

love room spa so relaxing

the laundry facilities/gym area were very clean and convenient

i like the convenience of the pantry and the laundry facilities

proximity to the coliseum shopping stores everything wonderful staff wonderful service ie gym laundry room

the free laundry is an added perk as well

extras, such as laundry room with free machines, drinks and snacks at the entrance, patio grills

set up really weird hardly any true parking only one way in and out

at checkin gave me a smoking room which i did not know until i went up the stairs with my luggage and then had

was a lot of things wrong, the parking lot is very far away from the rooms

the property being totally refurbished, small kitchen in room.

since when do you request a non-smoking room in this country

i loved the fact that its a laundry room (very clean) and i took advantage of that as well

there is a guest laundry

the staff seemed clueless and a child working in the laundry room

you offer space of kitchen, but no dishes, no ustensiles , nothing ! this is no sense !!!

be prepared that all kitchen utensils must be taken with you

offers laundry service (didn t use

i like the hospitality of the staff. i like the tv's i like the laundry facilities .

on other room doors all night, people stomping around on floor above, people revving cars in parking

once we entered our non smoking room the smell was gone though

had issues using the wifi

it smelled like smoke already even though it was a smoking room

wifi worked well after the clerk realized he had written the password down incorrectly

somebody was playing loud music at 1am wifi password didn't

the manager asked me if i wanted a smoking room which made me feel like he judged me either by my skin color

i asked for 2 non-smoking rooms

the hotel should have a laundry card where customers could get one and add money to it .

i called room service twice no one came to change my sheets!

very clean hotel with amazingly helpful staff. it also had a great big heated pool.

it was difficult to navigate the hill from parking to the entrance

the attached restaurant burger theory. bar service is slow and ignored us.

elevator *i paid for a non smoking room and they gave me a smoking room

dirty, people standing in the parking lot partying at all hours of night .

i arrived the front desk clerk let me know she didn t have no double smoking but upgraded me to an king smoking

people had been smoking in room

had a smoking room, and just because you have a smoking room, it should not look like it's been smoked in

laundry facilities were broken and unavailable, they advertise a grab and go breakfast but didn t

the breakfast was amazing and the staff is very friendly

slow wifi - other than that - all good

parking is really dark once the sun sets.

breakfast was simple. it was just enough to get you started for the day.

minor room issues, such as laundry appearance, floor uneven, and closet door handles broken.

could not use excersize room or laundry

laundry room wasn't cleaned at all and we were there for almost a week the outside hallways were

didn't drain well, guest laundry room dryer was broken, pool was filthy, and the card scanner on our door was

no change machine to do laundry.

there was an on site gym, free parking, and free wifi

the restaurant downstairs was delicious and the drinks at the bar were decently priced

gentleman at the front desk was very nice and moved our room but, our new room was next to some kids parting in

pool was not open. parking and walking to and from hotel was a bit odd.

expensive breakfast for a family with kids

in process was a disaster, laundry attendant had to check me in, no night clerk lied about breakfast couldn't

the laundry facility

put in a pet-friendly room where parts of room smelled like wet dog

free parking , breakfast include

your bathroom is was dirty mold all over the walls staff members was very rude and charged for wifi staff members

other than that the front desk and laundry attendants were very friendly

didn t have breakfast like it s advertised or a laundry room for customers that s was in working order

laundry

when i checked in i asked the guy at the front desk is there laundry machines in this hotel and he said no

other than that the front desk and laundry attendants were very friendly

of pillows, room was dirty, tub was dirty, ac didn t work, partying in the halls and parking lot

the spa hot tub

the location has a sonic in your parking lot.

a smoking room online, when i got there they said they had no more smoking rooms available

roaches everywhere, dirty sheets, dirty room, mattresses filthy, sketchy men smoking right in front of our door

the room layout, perfect bed for sleeping, full size appliances, laundry basket for clothes, fully stocked

environmentally conscious with recycling stations on each floor guest laundry facilities and gym were nice

it was pet friendly and offered free laundry.

room location was horrible and loud due to it being by the laundry room

the breakfast was good also

they also offer laundry which was helpful

there was plenty of free parking and nearby restaurants and shopping within walking distance

i also liked the fully equipped kitchen, and close proximity to the local

small parking lot

kitchen area was disgusting

pool was a bit small. laundry was a bit expensive for the size of the machine

the pool was a nice and clean

silly but the coffee bar area needs a light

t how it was set back in the parking lot looked abandoned but other than that great place to stay

the pool area need some attention but really enjoyed it

the laundry room could have better if they were working

dirty tubs, wall paper peeling, dirty curtains, thin walls, you can every thing dirty laundry room, they dont

the laundry needs to be a bit more picky with cleaning rooms thoroughly and cleaning/bleaching linens

it actually cost us more in dry cleaning and laundry because of the smell of mildew on all clothing we brought

is out dated and not very cheery and needs more for the customer who has an extended stay, like laundry facilities

laundry room was spotless

we were also not able to do laundry because someone had multiple loads for the one set of machines

cleanliness, front staff and bar staff were great. the location very convenient.

bar area in main lobby was nice too

no wifi no tv on my birthday weekend guy on the daytime staff didn t care !

laundry room was a little expensive

i also liked the laundry room hours as well as the indoor pool hours

fantastic rooms were exactly what we needed and they have a laundry room which was great

wifi

the staff is friendly and breakfast has good choices

i saw trash that stayed in the walkway to the laundry room sit in the hallway all day

i slept this my clothes because the lines looked like they were not fresh without doing laundry

good location. friendly, responsive staff. coin laundry on property. on the beach.

1 outlet worked in the living room area no light worked in kitchen bathroom or sink area microwave wouldn't

the wifi and the beach

a better breakfast selection in the morning.

there was breakfast ? liked the room size and layout. the kitchen was great.

the parking lot had ample lighting, making it feel safe

breakfast, but promise during booking

somewhat light on parking

laundry prices were a little high

the washers didn't work properly and the laundry room smelled

the laundry facilities were a plus as well

liked the fact that it offered a pool, gym and laundry

excellent staff and convenient guest laundry facility

had to wait for the room to be ready and laundry to be delivered as it was running late

i was told the manager was doing the laundry and would bring them

there was a broken laundry or garbage

also luggage/laundry carts would of been helpful

no shampoo available, no coffee or coffeemaker, poor wifi reception.

she came to our aide in the third night with the laundry facilities

i like the fact that this property is pet friendly and walking distance to shopping and dining.

breakfast was very good they even had a pancake maker

dog friendly, on site parking, free breakfast and close to many shops and restaurants

we found pieces of popped balloons and confetti in the room, and the carpet had some crusty places

there was no laundry bag, no coffee pot

had to bring our own towels down to the laundry room to be able to get clean towels

not sure if it the laundry detergent they

playing loud music outside on parking lot fighting the bed is so uncomfortable you could feel the metal springs

the lighting in the parking lot could have been much more brighter.

there wasn't anything we did like. the variety for the kids was really good.

we had a suite with kitchen

kitchen features too less equipment for cooking.

few areas of improvements that i would suggest would say bigger trash cans in the kitchen area bc those small

we had to go to a dufferent hotel to go swimming because the pool wasn t

nice staff, clean, gym, laundry, breakfast excellent

the pool was clean and the laundry facility was also clean

breakfast, there was a young black woman that was excellent service

the breakfast was on point, everything fresh and

the wifi was adequate as well

need quarters to use laundry machine. wish it were updated to using credit or debit card

very good laundry facities and walkable to a convienence store

laundry room was extremely hot

i found 2 cockroaches, the pathway is kinda dirty and the laundry area is far

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

made meals for my wife and kids

the kitchen area was very nice.

it is clean and fairly priced, the rooms have a full kitchen and plenty of living room space

the kitchen in the rooms

breakfast and pool.

inadequate laundry facilities

75 which is great because to wash in guest laundry is 3

i enjoyed the kitchen cause i was able to cook

they need to extend their breakfast a little longer at least till 12:00 noon.

would not be happy if i had to bring my kids there

not laundry yet

good location close to parks and shops and of course the ocean/beach, friendly staff, free open wifi, and a

the parking lot was trashed i thought the place was abandon my room smelled really bad i will not be

also, no charge whatsoever for my pet will keep me coming back every time

much i had the room with the spa in it that was enjoyable

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

the laundry room was easily accessible,

had anytime to use laundry room

i did not have a chance to check out the pool

the bar hours only for 5 hours.

there s a lady who works in the laundry room and she makes a lot of customers uncomfortable because her nasty

we also appreciated the on-site laundry facilities and the spacious accommodations, which offered great value

the laundry room needs to have a push bar on door

basic cable tv, free wifi as well and a small laundry room nearby

was bugs in the laundry room where i went to get ice it was also a roaches crawling in my

she even gave us laundry soap so my son could watch his military gear at a local laundry room because the one

didn t like that the laundry cost $2 for the washer and then $2 for the dryer

heard water running on and off all day and night, i believe we were near the laundry room

was very nice they provided towels for the pool, theres a fitness center, business center, and laundry machine

wifi was not good at all and the pool was not available

the laundry service was fair at best

laundry had 2 machines, 1 of which remained permanently broken

hotel could be cleaner, especially in laundry room/bathroom, around pool, in breezeways

the laundry setup was inefficient.

laundry on site, gym and breakfast is included and also on site

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

it shares a very small pool with the neighboring hotel and was full everyday and night (only accommodating

the breakfast selection was good. room was clean and the staff was very nice.

my kids were afraid to go to sleep

location and parking

the bar was not always open (sunday evening closed), and service slow

no continental breakfast

room was large enough for all four of us to enjoy being in it together and the property and pool was clean

the pool was not open

i feel rates take advantage of parents visiting their kids

the kids in the pool took it over during the evening

free breakfast, pool

i wasn't able to ever log into the wifi. made my work/studies hard to finish

entire staff greeting you at the desk, the gentleman who provided breakfast, room service - all of it was simply

they have a $50 cash deposit for a no-smoking room

there was a stuffy, cigarette-smoke smell in the room even though it was a non-smoking room.

limited number of devices for wifi

i accidentally, on my part, got a smoking room

shirtless foreign dudes walking around, hanging outside their rooms, smoking and drinking beer, hotboxing in

was parked close to the main door entrance in handicap parking just 2 two spaces away

that the purpose of me booking for the indoor pool, that should be mentioned when ppl book!

pet friendly

the staff was friendly the facility was clean the parking lot was well lit

parking was really the only issue and for the price of te stay i thought it would have been a

people hung out in the parking lot blaring their music all night long like a party was going on or something

t that bad, our rooms smell of cigarette smoke like something awful (but was supposed to be a non smoking room

lie too trucker saying they have truck parking an they don't

lie too trucker saying they have truck parking an they don't

no wifi!!

carpet was dirty with big pieces of mulch and the bedding smelled like someone's sweaty laundry

that they were already in the room when i didn t have any in the room he told me he was doing laundry and it

impolite staff, wifi kept crashing, only one door to enter

nice staff. housekeeping came regularly., wifi was good.

i'm sure i saw staff make a drug transaction in parking g lot, and when i picked up the sheets for the one bed

laundry machines only take quarters but they had no quarters at the desk

the sheets should be white and like they came from the laundry

i also like the fact that it had a working on site laundry facility

parking lot was super full

super clean, wifi came with room. a/c worked great, and amazing staff

staff was disappointing and no laundry room paid for stove wasn't one available and seen a bug

no stove no laundry room and had roaches

no ashtray in the smoking room

the wifi

people drinking in parking lot, place looked like a dump

pet friendly and nearby. we had a bug man at the house and had to get the pets out.

i had an reservation and she seen my reservation and told me she apologize but she sold all the smoking king

at night there are super bright lights surrounding the parking lot so we also felt safe

booked non-smoking room but our room was smelling like smoked room

i appreciate their pet policy and kids stay free

plus detergent on the laundry service at the hotel

that several rooms were having kickbacks or parties causing alot of traffic throughout the parking lots,

the breakfast had an variety of things to choose from it covered all things

the pool water smelled like hair grease and was clearly not properly maintained.

those who like a gym it's a decent gym

no wash cloths they say laundry was

rooms were available last minute. plenty of parking.

i like the space and that it had a kitchen and everything in it

room was decent for the price, nice size. late check out was great.

have a designated parking spot for military personal

broken elevator. laundry service

the gym wasn t cleaned and had no towels

well--stocked kitchen area for an extended stay

smell in the room, plastic dishes at breakfast, pool water dirty, gym always dirty, very bad wifi

missing several kitchen items but it was still a nice stay.

one more thing at the time of booking breakfast was in cluded, but they say due covid we didn't provide breakfast

they have no breakfast and also we did not get the room we pa i d for

unhelpful staff, wifi didn?t work, room had roaches. tv didn?t work.

laundry

no change for laundry facility on property

had dirty laundry on floor in bathroom

liked that they had non carpeted flooring in the rooms, felt more hygienic

i didn't get breakfast for my son

there were not enough towels in the room- when we requested some- we were told they had to do laundry- there

breakfast hostess was working really hard to keep up with the volume of customers and did great

leaves needed to gotten up in parking area, hard to see curbing when stepping on and off.

there was a parking lot light that shone right in my room (room 323)

we were disappointed the pool was closed but these things happen.

the one in the laundry doesn't work

laundry room is a plus

on site laundry facilities.

maybe they could offer laundry detergent for a fee since there is a place to do laundry

initially we had to park at a distance from our room, and the laundry room was extremely hot.

bed bathroom laundry attention of mrs ornella

the breakfast was fresh and offered a variety.

breakfast wasn t great

location & breakfast

stay was ok but i was disappointed in the gym equipment

room service wasn t time efficient and/or none existent, which was very disappointing because had

room was not the cleanest, the wifi was awful in the room and in the gym and someone on the floor kept slamming

room service ordering.

no microwave in room, fridge was dirty and not working properly, room service was unavailable

beautiful hotel. very clean. pool was awesome.

advertises for laundry services but was broken

better to sleep in the parking

wifi was free, but so bad it was useless

alot of people going in and out of their rooms and cars just driving in and sitting in the parking lot

struggling with wifi to connect mobile and slow speed

parking laundry was easy we were gone like the second half of day and still came back to clean

the internet tv option, how friendly the staff was, the fact y all had laundry stations

it is part of the bar which does offer happy hour

the bar implemented excellent services

i really enjoyed the cleanliness of the gym

i called for our laundry on our second night and the lady answered it told us we are

view, the ease of check-in, the staff was outstanding especially iziah and the kitchen staff

pool was dirty didn t get to enjoy it

breakfast buffet was great & restraint was great including room service

the pool and gym hallway was leaking with rain water not good

there is also a laundry facility on the 3rd floor, $2 for the machines(pay by card), if you don't like traveling

we booked specifically for the kids to swim after a long day of visiting with family and couldn't

nicely spacious queen suite and cute little kitchen area.

loved there was a separate room for us from our kids and that it was like a home away from

the price was really not worth it cause the kitchen , pool, fitness center not open

did not get dry cleaning and small laundry back on time, nor next day

the bed is amazing and the room is pet friendly

the bar and kitchen was closed. short staffed

nice swimming pool

self parking was too far from hotel. no notice of pool closing. elevator issues