advertises for laundry services but was broken

people laying in the parking lot owners family i believe going thru bends of stuff in there car yelling screaming

alot of people going in and out of their rooms and cars just driving in and sitting in the parking lot

wifi was free, but so bad it was useless

the only thing i did like is that there was parking available.

i also liked that they had a laundry room for the residents use

i loved the fact that there was a laundry room to do my personal laundry

also very nice clean pool and laundry facility

dealing drugs in the parking lot all night long

too much drama in the parking lot . beds not that comfortable. no wifi

room was next to the laundry room

i believe there is a laundry as well, but i can't verify that, personally

after a long day i had to wait to have the battery replaced before i could get in, meanwhile the laundry room

there was drug dealing up the street, and didn’t what my wife and kids walking by there self

kids running all through the hallways and knocking on doors

out of use long term, laundry facilities out of order, bath in a terrible state (poorly patched holes), toenail

their laundry room was locked so they had no linens for the couch bed

the room was very big with a kitchen a seating area, a desk and the bed area

very friendly people from the front desk to the hostess at breakfast

it had a small full kitchen,desk, couch it was perfect

no onsite laundry facilities

roaches in the bathroom bathroom towels have stains on them couldn't get new towels because the laundry facility

no wifi and no guest laundry services.

no breakfast included with ur stay

breakfast facility pool was not in operation tv was not working properly had to get maintenance to

wish the rooms had microwaves, they offered more food in the snack area and more laundry machines and a coin

laundry and trash was outside 2 rooms in hall during our stay

previous guests dirty laundry in draws carpet between beds filthy and mold in shower

not everything was open.like the pool hottub or dining room because of the virus

looking out @ the water ,pool, gym and walking around outside & the bar

beautiful hotel. very clean. pool was awesome.

the seafood bar made great food and built quality classic cocktails

lounges, bars,pool, food, air conditioning and beautiful views

no minibar in the room, instead very slow room service run by people who don't know their own menus

room service wasn t time efficient and/or none existent, which was very disappointing because had

i called for our laundry on our second night and the lady answered it told us we are

room service and breakfast was delicious

kids (ages 11 & 13) were not too happy with it

haven to scan the bar code from the television. couldn't get it to work.

the bar wasn't as good as i was led to believe. the website (booking.com) advertised

did not get dry cleaning and small laundry back on time, nor next day

nice pool, lobby, location for my needs, clean

hotel exceeded star rating. there was a gym and pool and validated parking. waterfront as well.

bad view, hidden fees, uncomfortable cover, poor wifi

in was not knowledgeable of the process or just did not give me adequate information on parking, wifi, and how

parking laundry was easy we were gone like the second half of day and still came back to clean

the internet tv option, how friendly the staff was, the fact y all had laundry stations

also we had booked 2 rooms and asked for them to be near each other as we have small kids that were going back

tv didn t work, the wifi didn t work, our bathroom toilet has clearly been cracked in the past, the bathroom

the room also smelled heavily of smoke i couldn't get any of the remotes to work in the gym

broken elevator. laundry service

the gym wasn t cleaned and had no towels

beautiful hotel in great location. kids loved the indoor pool.

well--stocked kitchen area for an extended stay

2 bedroom suite with two bathrooms and full kitchen was amazing

no change for laundry facility on property

laundry

had dirty laundry on floor in bathroom

breakfast was very good with great fresh food selection

don t have a pool view like description stated

i requested room service and the first day of cleaning they did not refresh any of the towels, the coffee, the

best free breakfast we've had at any hotel

wifi was unavailable the first night

staff was pleasant, gym was adequate, location was right next to odu campus.

i feel rates take advantage of parents visiting their kids

hot breakfast as advertised, no coffee pot in the room, no working phone in the room, no working laundry facility

laundry/ ice units were missing and trash accumulated in hallway

laundry facilities were very inefficient

charge for laundry i didn't use

i stayed doing covid-19 no swimming pool, gym or breakfast understandable

hospitality, free laundry, gym

during our stay, 2 of the 3 washing machines were broken, so there was a constant line of laundry baskets

bed really comfortable..bath clean and fresh... laundry free

t work, one of the laundry dryers doesna

the single elevator and the quality of the laundry facilities were the problems at this hotel!

staff was disappointing and no laundry room paid for stove wasn't one available and seen a bug

no stove no laundry room and had roaches

it smelled like it was a smoking room - not the non-smoking room i was expecting/reserved

a room with kitchenette and still had to go buy my own pots, pans, silverware and plates

just cause it s smoking

carpet was dirty with big pieces of mulch and the bedding smelled like someone's sweaty laundry

that they were already in the room when i didn t have any in the room he told me he was doing laundry and it

people smoking in non smoking rooms on my

impolite staff, wifi kept crashing, only one door to enter

there was a shooting in the parking lot last night

the sheets should be white and like they came from the laundry

i also like the fact that it had a working on site laundry facility

laundry machines only take quarters but they had no quarters at the desk

at night the parking lot had many people hanging outside

everything!! swimming pool!!

no smoking room , full of smoking smell . ac was poorly functioning.

parking near my room and the sink water ran out to slow like it has a clog and tub needs to be

parking inconvenience from where your room is located people would double park behind you because

stained floors that i refused to walk in barefoot, an overwhelming smell of cigarette in the non smoking room

the parking lot didnt make no sense the facultie is well over do for a remodel

bed linens felt like the laundry detergent wasn t completely washed out of the sheets

dark parking lot

to have wifi running in the business center

the breakfast items were good and plentiful, especially for

breakfast was great. bed was soft. sheets were clean. the staff was nice and helpful.

laundry room

laundry facility

they did work with my on a one hour late check out

the room is stripped to bare necessities, no small shampoo bottles, utensils or pans for the kitchenette they

kitchen and bathroom floor was wet,bathroom door would not close, no free wi-fi, saw little roaches

they advertise a laundry facility, but it's one washer and one dryer, and there are grounds workers and

we had to go to the front desk to ask them to get trash remove and for clean laundry

they've put us in a room next to the elevator and ice machine/laundry room so

leaving dirty laundry in hallway

was an empty room (looked like what used to be an old laundry room or vending machine room possibly) next to

they have also guest laundry where you can wash your clothes

free laundry is such a plus

that they had the breakfast every morning and that they offer free laundry services, a workout room, pool and

they have an indoor pool and spa, free laundry services for guests, grills and fire pits

fountain machine at meals 3 days out the week is an evening social with free food and wine free laundry although

i was locked inside the laundry room

had to rig up a laundry room in the hotel room to dry our swimsuits and beach towels

the pool area was cold had on the ac

the gym is good, but it needs maintenance and replacement of missing items

i watched 2 other kids fall and they didn t get hurt either

also hard parking at night and has to park on side that was very desolate and no one at front desk

it was too chilly yet for the pool but it looked nice, clean, well-maintained

the pool was clean, and i really loved the structure of the pool

the deposit and late check out. the room was also extra clean!

parking was very tight and limited

i had to wash clothes and their laundry facility for guest was absolutely

the laundry room is filthy

the woman at the front desk was wonderful when i needed laundry soap

the juice was out and there was no solution for kids

the room with balloons petals wine and chocolate covered strawberries they did a beautiful job my kids were so

breakfast was ok, laundry area ok, front desk area good, dining area ok

breakfast quality did not reflect the hotel stay

indoor heated pool and free breakfast every morning

the breakfast wasn't really the best they had nothing that my kids or i would eat.

were traveling with our kids and dog

hot showers and laundry facilities

check people in, do laundry and clean the halls when people made a mess

location, laundry facilities. well kept. very comfortable bed and pillows.

t was 2am didn t want to bother the front desk lady bc she explained to us she does laundry and really didn

the laundry room, wifi connection and dish tv .

clue as to what the problem is or like you are bothering them for asking for fresh sheets out the laundry

staff were extremely nice, we were doing laundry before leaving and ran out of quarters, they provided change

good wifi. comfortable bed. bathtub

there were also a lot of people lingering in the parking lot

were living there) was on the verge of scary, run down, dirty, burn holes in bedding(in a non smoking room)

free water, laundry on site, bar

i just wish there was a laundry area as i had to prolong my stay

from early check in, to an extra bed, food service, amenities and more pet friendly than petco

really love the wifi and how you can stream your own platforms

this group of people were rude and overbearing along with their kids pushing and

the on-site laundry mat is a great assistance as well

open the pool

the gym/pool was good too

kids yelling sooo loud all night outside it was like staying in the hood, and the toilet was

not available early to swim without kids

everything clean free breakfast with waffle maker laundry snack and incidentals love it

manager said staff was friendly, polite and helpful especially the lady who is the head of the laundry and

resolved while doing so i heard my door open and heard two people enter into a employee only laundry mean while

a dirty t shirt and was eating when processing me, then was told that there was a significant pet fee (which

excellent service, attention, kindness, clean, accessible, parking available

the laundry is overpriced and the rooms are substandard and too dark

the laundry room was filthy, there were homeless people sleeping in the parking lot, staff was

laundry dryers were mostly broken

needs an elevator, and we where not told that it didn't have one and we didn't know we didn't get laundry that

laundry room

friendly, accommodating staff clean, well maintained room convenient and affordable laundry facilities good

laundry room had to go over to the fairfield inn and wash clothes they said the laundry room was

the laundry upstairs has no ventilation and steamed up so bad you had to fight to breathe once the

laundry machines were nice

it was very handy to have laundry facilities on premises -- as i was there for 2 weeks

space parking and well lit

staff said pool was closed. no room cleaning. room smelled bad.

husband really enjoyed the gym

nice they had a pool but it was small and directly between building and parking lot

not much parking. elevator right near desk and front door makes it crowded

facility amenities such as pool or guest laundry were not used

location, laundry services and price

not enough parking

star bucks and pool to be open but i totally understand the situation

out to look for cereal and milk in which the market should had had to buy since no food pool and fitness center

no room service and no cleaning for the day

the wifi didn t work neither did the phone and the toilet got stopped up

jacuzzi and gym were nice and the bed was comfortable

they didn t have a lot of things we needed at the bar or at breakfast

there are no cameras or parking lot security

the shaking from above occurred throughout the day, the heating unit was loud, and the laundry room noise

spaces for breakfast we put some stuff to the laundry, but the service forgot it and the dirty clothes send back

when i asked for a laundry bag nobody can take it to our room we need to get it

and some of my dirty laundry was thrown out

guests left trash in hallway. no on site laundry facility.

laundry service was down

the kitchen was nice to have

room king size bed w eat in kitchen n enough space for my granddaughter to practice her gymnastics

staff were very accomodating with early check in. really appreciated their helpfulness.

breakfast was amazing, beds very comfortable

laundry machines not operable

- later, tried to do laundry

laundry room door

large room with two comfortable beds, microwave and fridge, a decent bathroom and laundry on site

have a designated area away from the main entrance for the benefit of non-smokers and those with kids or breathing

laundry room was extremely hot

need quarters to use laundry machine. wish it were updated to using credit or debit card

i found 2 cockroaches, the pathway is kinda dirty and the laundry area is far

very good laundry facities and walkable to a convienence store

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

they offered free laundry facilities and welcoming staff

staff and laundry

right near mall and restaurants. also liked the free laundry they offer

i.couldnt use the key for the laundry room

had an issue getting clean towels and there was no laundry bag

no laundry on site

also no laundry as advertised

no laundry facility for the guests, no breakfast in the morning

early check in after driving 10 hours

was good but i got to the property after emailing them days before and requesting an early check in but was turn

won't knock at the door to see if you need anything i had to go to the laundry room and they made me get my own

didn't like the fact that the remodeling wouldn't allow for guest laundry to be used or the unruliness of some

the whole rims ur there and when you ask for clean towels ur told to go get it urself from the laundryroom

wood floors, thin covers on bed, no laundry bags

work up til very late in evening making a major change to motel 6 she has cleaned rooms has done laundry has

nice laundry facilities on site

laundry room didn't take cash

it was also spacious since we had the kids with us

checkin is smooth, the rooms are immaculate, wifi works really well, and the tv is easy to turn on and off lol

i didn't like that the pool was not open, the weight room was empty and dno breakfast was served

the laundry facilities were a plus as well

excellent staff and convenient guest laundry facility

the washers didn't work properly and the laundry room smelled

liked the fact that it offered a pool, gym and laundry

laundry prices were a little high

plus detergent on the laundry service at the hotel

kind staff with clean rooms, hotel, pool and jacuzzi

the breakfast had an variety of things to choose from it covered all things

not very many handicap parking spaces

wifi isn't good but cleanliness of the room was perfect

wifi was not 100% reliable

i had known ahead if time that restaurant and pool were closed i probably would have booked someplace else

pool was dirty

hotel does not provide room service on a daily basis

restaurant and bar are closed

24hr self-service laundry (made too much noises at night) thin wall.

of the staff was clueless to what they were doing and the laundry lady act like she couldn t understand english

the laundry room was

housekeeping worked most of the day, the rooms were clean and everything smelled fresh like laundry detergent

rooms, location, weed smell, hotel parties,cleanliness, $$ for laundry and spotty internet

the pool was not open

room was large enough for all four of us to enjoy being in it together and the property and pool was clean

breakfast choice- french toast was not pleasing.

additionally the use of the outdoor pool at the next door hotel was perfect along with the indoor pool at this

so 1 of my kids only had a sheet to sleep with

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

breakfast was good

i did not like the fact that they overcharge me for wifi when we use the free wifi.

it was clean, pet friendly, great breakfast, friendly staff.

not a deal breaker at all, however, the breakfast sandwich items are not that good and twice were labeled

the laundry app for tge washers and dryers were xonfusing and nit very user friendly!

spacious reception/breakfast/gym area. spacy rooms

i've only stayed in a couple of other facilities that offered a kitchen and room to spread out

was disappointed to find the hotel was pet friendly as i'm allergic to dogs and the front desk was not nice

didn t work such as the bathroom door to kitchen area didn t lock or close all the way

kings room need new curtains and better laundry for beds

in room, vending machine didn't work properly ate money, not machine to give quartes for guest laundry

laundry was easily accessible and all worked

good location. pool was clean laundry facility was clean and adequate for me

dirty bathroom unable to used the wifi the breakfast need some fruits the hotel could be cleaner

one more thing at the time of booking breakfast was in cluded, but they say due covid we didn't provide breakfast

they have no breakfast and also we did not get the room we pa i d for

unhelpful staff, wifi didn?t work, room had roaches. tv didn?t work.

laundry facilities were not available on site

that it didn t have a laundry mat

no turn down service unless staying 7 nights, no laundry room on premises, no extra cot available if needed,

they didn t have a laundry room

wifi, free airport shuttle every 1/2 hour from 4am, great air conditioning, pools and gym

it smelled like gym socks although it was clean

the hotel lobby offered extras, exceptional food, staff was very friendly n so helpful gym n pool looked great

gym should be open to more than one person at a time at this point , other properties are doing so

the food location on our floor was convenient and great to have with my kids

something new to me. such as bar and restaurant in the lobby.

there is also a laundry facility on the 3rd floor, $2 for the machines(pay by card), if you don't like traveling

that the hot tub wasn’t working and pool was a little cold for kids

the gym is 24 hours, the pool is from 10am-8pm, there is a tennis court, pool table, lounge areas, a

like a home away from home experience with breakfast, gym, tennis and basketball courts, swimming pool, full

nicely spacious queen suite and cute little kitchen area.

excellent staff, amazing hot breakfast and comfort great gym laundry services

shortage of wash clothes. we had to wait until clean ones came out of laundry room

they have coin operated laundry on site which, help us since we were there for a week

and the ladies working in the kitchen were very friendly and accommodating

the breakfast was great!!

no on-site laundry! the rooms at night felt a little damp.

the rooms were clean the room service was fast and the food was awesome

wish the staff was more up to speed on what to do with kids in the norfolk area instead of telling me to look

water pool was open late and so was the gym

the rooms had more then enough space for me and my family (3 kids under 11 years and my wife)

need laundry facilities and not variety for breakfast.

appreciated the laundry facility, especially when traveling with little ones

everything. also free laundry facilities for guests was a bonus.

had a suite and thought it would be more of a kitchen

antoinette and her staff in the kitchen are awesome

i requested early check in and was approved but when i arrived they said they are not doing that

couldn't get wifi to work

hotel, breakfast was great they should have a whole-wheat choices as well or sugar free

parking was easy and the room was comfortable

comfortable little rooms and my kids really enjoyed getting waffles for breakfast

it's great that they had a pool, a gym, and a laundry room onsite

they found the laundry room and was able the get clean sheets and towels to try to make pillows

laundry room needs a severe scrub and wipe, as does the

someone was walking around the laundry room looking suspicious

gym out of order whole time, laundry hit or miss. otherwise nice enough. breakfast is awesome.

no detergent for laundry room

breakfast was a+. also i love the laundry facility on the property.

that u have to pay for laundry

gym out of order whole time, laundry hit or miss. otherwise nice enough. breakfast is awesome.

the pool and the laundry room were dirty, dirty

the gym was great

i didn't have the breakfast! i missed out!

the price $ was high pool was dirty

breakfast choices need better variety.

vegetable missing at breakfast

very helpful front desk and laundry washer and drier load at $2 each

no clean linens on my 2nd to last day of my stay. we were told that the laundry didn't get done.

breakfast could be better

clean room, excellent breakfast, good gym and nice pool

very cheerful breakfast staff.

larges piles of dirty laundry and trash left in the hallway outside of our room for over 12 hours

the gym was one of the bigger hotel gyms i've seen

the bench out front was not safe feeling as it was in the parking lot

the bar closed at 8 and the lady at the bar said the restaurant was open but it was not

the buffet breakfast was more than we expected

he came with towels and laundry spray to clean our floor

i didn't inquire about the wifi

my husband was happy with the fitness room, despite it being sparcely stocked with weights

no issues parking, and they have lots of benefits in this

kids running around the hallway and banging on doors after midnight...

convenient location, laundry facilities was great! pool/hot tub nice! king size bed comfortable!

has laundry on site and mini golf for other entertainment

it smells fresh lemony and clean laundry smell, which i love

guest leaving their laundry when others what to use it.

wifi sux

having laundry facilities on site was a plus

wish the laundry was in every building

comfortable work area, good sized room, kitchen, secure indoor access, great rates for the area, laundry

there should be two laundry facilities, one for each floor, at least

well lit parking lot with lots of parking ease of getting to room

laundry services were not complimentary

price was inexpensive & we could do our own laundry if we wished

the laundry room was okay

staff very friendly and professional. easy late check out.

smelled like cigarettes on the floor that was no smoking

laundry facility has some issues with dryer

value, clean, home like feel, has pool, laundry mat, 20 mins to the beach and peaceful quiet

good laundry facilities and snack shop

to paid for a taxi to the airport because i needed to get to the airport before the airport shuttle started(4:

pool was a little smaller than expected, and the water could have been warmer

such as snacks, guest laundry, indoor pool, fitness center, business computer, and hot breakfast

they also had an on-sight laundry area to wash/dry clothes

laundry room was out of service for our whole stay of 12 days

room was nice. staff was friendly and remembered your name. laundry cost not bad.

young lady that drove the airport shuttle was very rude

i went to the laundry room trying to do laundry and there were bugs in the washing machines

if i was a long-term occupant, there is an on-site laundry. otherwise...not much.

has a laundry room everything was convenient

the laundry room was flooded and didn t get to wash clothes

of the guest laundry washing machines or out of order i brought it to housekeeping/ maintenance attention i was

no pool,no laundry

laundry machines were out of order

and have no organization our room was a complete wreck and they sent a staff member from the laundry room to

in and out was made very simple, i was allowed to check in before the actual check in time, my pet stayed for

clean pool

carts of dirty laundry smelling up the hallway, and sitting not touched for my entire stay

carts of dirty laundry smelling up the hallway, and sitting not touched for my entire stay

a 2 am fire alarm confirmed the living situation as kids are in the hall asking to get their bird, or cat ,or

a 2 am fire alarm confirmed the living situation as kids are in the hall asking to get their bird, or cat ,or

the kids enjoyed the pool they make new

there s a game room with laundry facilities in it.

there wasn t a map of where anything was, i had to ask where the ice machine was, and the laundry room, i

mind you we drove past where they do laundry and they had tons of towels washed they told us they didn t have

nice pool table and a laundry room

us a dirty room at first, then there wasn't any towels in our room and had to wait on the laundry

i was pleased that there were guest laundry facilities available, but only one of the two dryers were functioning

laundry had 2 machines, 1 of which remained permanently broken

the laundry setup was inefficient.

hotel could be cleaner, especially in laundry room/bathroom, around pool, in breezeways

the laundry service was fair at best

basic cable tv, free wifi as well and a small laundry room nearby

the laundry room needs to have a push bar on door

we also appreciated the on-site laundry facilities and the spacious accommodations, which offered great value

was bugs in the laundry room where i went to get ice it was also a roaches crawling in my

there s a lady who works in the laundry room and she makes a lot of customers uncomfortable because her nasty

i was told the manager was doing the laundry and would bring them

had to wait for the room to be ready and laundry to be delivered as it was running late

there was a broken laundry or garbage

also luggage/laundry carts would of been helpful

no light bulbs in the lights in between the beds, the kitchenette was grease covered and stained, the sink

i saw trash that stayed in the walkway to the laundry room sit in the hallway all day

i slept this my clothes because the lines looked like they were not fresh without doing laundry

good location. friendly, responsive staff. coin laundry on property. on the beach.

worked great, the view was amazing (right on the beach), the staff were super polite and helpful, breakfast

and rowdy hotel guests up past 3 am and blowing up fireworks in the parking lot for no reason (wasn t a holiday

the lack of laundry services and dirty area around the dog poop station

the laundry room was out of order so because i could not get housekeeping to exchange my sheets i ended

laundry

wish the laundry facilities were in order part of the reason i chose this hotel

had laundry room on site.

no house keeping unless you demand it sheets are not clean pillows are dirty and not good quality laundry machines

the laundry room is up to date and although there were a few machines out of order there were plenty to

it had a laundry room

laundry room soap machines were empty but no sign saying theyre empty so people keep putting coins

no amenities for an extended stay. very disappointed. too much pet deposits.