had a non-smoking room but there were definitely smokers in there

was no breakfast, when it says its included on the website

the parking lot was full of potholes

pot holes in the parking lot

it wasnt very clean. the entire building had an old garage smell. the breakfast was def lacking.

and snack machines, coin laundry, ice machines, luggage carts

there an on site laundry, which is a definite bonus

other than that the front desk and laundry attendants were very friendly

other than that the front desk and laundry attendants were very friendly

when i checked in i asked the guy at the front desk is there laundry machines in this hotel and he said no

the laundry needs to be a bit more picky with cleaning rooms thoroughly and cleaning/bleaching linens

the laundry room could have better if they were working

is out dated and not very cheery and needs more for the customer who has an extended stay, like laundry facilities

it was really clean, rooms are renovated good location and indoor pool & guest laundry.

dirty tubs, wall paper peeling, dirty curtains, thin walls, you can every thing dirty laundry room, they dont

pool was not open. parking and walking to and from hotel was a bit odd.

whole reason my my family chose the hotel was for the kids to use the indoor pool

gym

nasty, bedrooms, closing of majority of the hotel ( pool, gym, eating area, etc)..

lack of room service; failure to clean room on daily basis; broken garage elevator

she came to our aide in the third night with the laundry facilities

free breakfast was not good at all

pool was closed.

convenient location to family, safe area, large area for walking pet, plenty of parking

staff and room were very nice. location was great. parking g lot well lit at night.

not sure if it the laundry detergent they

there was no laundry bag, no coffee pot

had to bring our own towels down to the laundry room to be able to get clean towels

long loud fight in parking lot

complimentary breakfast

in process was a disaster, laundry attendant had to check me in, no night clerk lied about breakfast couldn't

the laundry facility

the room was very clean. having a kitchen and full size fridge is nice in case you want to cook.

location, free parking, shopping sites, walmart stores, and short distance to main roads and highways were great

wifi did not work - after consultation at the desk we had to call 1-800 number ourselves to get the

pool was a bit small. laundry was a bit expensive for the size of the machine

was told the reason the hotel bar was still closed was covid, although everything in the neighborhood was open

parking

silly but the coffee bar area needs a light

also, the parking lot was definitely not full at our arrival time

everyone was extremely nice except for the breakfast ladies

had difficulty connecting to wifi.

the outdoor pool was a plus for the kids

pool was clean and even had water toys for the kids

dishes would be nice in a suite kitchen room, since its in price

the hotel should have a laundry card where customers could get one and add money to it .

wifi- they said they were in the process of fixing it, but when you pay for a hotel you expect to

secluded location, easy parking

we sat at the bar , no one greeted us , we continued to wait for about 4 minutes

they set up their party in the parking lot right by the pet area

pet deposit is absolutely insane i had to pay $150 just to stay there one night with my pet

made meals for my wife and kids

my kids had a great time in the pool

the breakfast was excellent

the kids loved the pool.

laundry room was a little expensive

i also liked the laundry room hours as well as the indoor pool hours

fantastic rooms were exactly what we needed and they have a laundry room which was great

i don't for pets in the rooms

the pool area was nice, however, the water was cloudy.

nice staff, clean, gym, laundry, breakfast excellent

the pool was clean and the laundry facility was also clean

the wifi was adequate as well

nothing really, just wish the pool was inside. but thats just what it is so it s cool.

clean and pet friendly and

laundry facilities were broken and unavailable, they advertise a grab and go breakfast but didn t

the breakfast was amazing and the staff is very friendly

wish they had kitchens in the rooms or at least a stove top but they do have mini fridge and

light in parking lot was annoying

my kids loved the pool as well

they also offer laundry which was helpful

couch had pet hair all over it and there was a stain on it possible pet urine

the pillows weren t the greatest. no room service no clean towels either

parking is good

pool and outside sitting areas could use updating.

didn't drain well, guest laundry room dryer was broken, pool was filthy, and the card scanner on our door was

laundry room wasn't cleaned at all and we were there for almost a week the outside hallways were

minor room issues, such as laundry appearance, floor uneven, and closet door handles broken.

the guest laundry didn't work

the laundry area was gross- filled with trash & spit-out sunflower seeds

people had been smoking in room

the property had plenty of parking and wi-fi.

had a smoking room, and just because you have a smoking room, it should not look like it's been smoked in

dirty, people standing in the parking lot partying at all hours of night .

no air conditioning in hallway, room was damp and musty. no wifi.

room location was horrible and loud due to it being by the laundry room

it was pet friendly and offered free laundry.

environmentally conscious with recycling stations on each floor guest laundry facilities and gym were nice

the room layout, perfect bed for sleeping, full size appliances, laundry basket for clothes, fully stocked

great big room with a wonderful view of a lake out the window of your room. excellent pool area

inadequate laundry facilities

75 which is great because to wash in guest laundry is 3

they need to extend their breakfast a little longer at least till 12:00 noon.

no real breakfast

would not be happy if i had to bring my kids there

had anytime to use laundry room

the laundry room was easily accessible,

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

pool was warm and suitable for my kids

the wifi was slow

room service was non existent

somewhat light on parking

no paper towels included in the stay. no breakfast.

and also juice and yogurt for kids in morning

the parking lot had ample lighting, making it feel safe

we were also not able to do laundry because someone had multiple loads for the one set of machines

laundry room was spotless

no wifi no tv on my birthday weekend guy on the daytime staff didn t care !

gym, coffee in lobby

wifi didn't work.

didn t like that the laundry cost $2 for the washer and then $2 for the dryer

she even gave us laundry soap so my son could watch his military gear at a local laundry room because the one

was very nice they provided towels for the pool, theres a fitness center, business center, and laundry machine

heard water running on and off all day and night, i believe we were near the laundry room

wifi was not good at all and the pool was not available

not laundry yet

pet friendly and the king size beds and there is no bugs!!!! staff was very friendly as well

spa n bed

good location close to parks and shops and of course the ocean/beach, friendly staff, free open wifi, and a

staff was friendly. front desk was awesome! pet friendly. always had coffee available.

supposed to have wifi, but network connection was too slow to be of any use whatsoever.

lie too trucker saying they have truck parking an they don't

lie too trucker saying they have truck parking an they don't

t that bad, our rooms smell of cigarette smoke like something awful (but was supposed to be a non smoking room

no wifi!!

i like the convenience of the pantry and the laundry facilities

the laundry facilities/gym area were very clean and convenient

extras, such as laundry room with free machines, drinks and snacks at the entrance, patio grills

were fantastic and friendly,great location close to town,has free laundry facilities,overall highly

proximity to the coliseum shopping stores everything wonderful staff wonderful service ie gym laundry room

no laundry

the stove top and the ability to cook. the laundry room good and reasonably priced.

the let way to many people hang outside and smoking weed in parking lot and rooms

price, the windows open, they have smoking rooms, the tv wasn't connected to the wall, they have a stove, glasses

room had a nice little kitchenette and refrigerator

asked for none smoking double beds and got about 4 rooms that were smoking and they were really

the manager asked me if i wanted a smoking room which made me feel like he judged me either by my skin color

wifi worked well after the clerk realized he had written the password down incorrectly

i asked for 2 non-smoking rooms

we were stuck with a smoking room

offers laundry service (didn t use

i like the hospitality of the staff. i like the tv's i like the laundry facilities .

to my kids

walmart was walking distance from the hotel parking lot

once we entered our non smoking room the smell was gone though

i loved the fact that its a laundry room (very clean) and i took advantage of that as well

there is a guest laundry

the staff seemed clueless and a child working in the laundry room

my room was clean, and the wifi works perfectly.

be updated, cleaned, & rooms need basics like soap, lotion, tissue, or paper towels, suites with kitchens usually

love room spa so relaxing

tea/coffee not available when we arrived; pool hours

parking but no real complaint

the bathtub would not hold water, microwave started smoking and had to be replaced, cable was going in and out

clean, we'll lit, close parking

for example, my 12 yr old child was leaving the pool area at approximately 9pm, headed to our room, and this

a bizzare odor, no extra, not even a bar of soap or light bulbs in half the lamps, sketchy parking lot, drugs

i had no choice but to stay there as i was traveling with a pet and couldn't find another hotel

good location. staff were nice but not helpful. parking lot was well lit.

it was pet friendly and no extra charge for our pet

i had an reservation and she seen my reservation and told me she apologize but she sold all the smoking king

the location the price it had a kitchen in it it was clean

entire stay was awful i drove almost 4 hrs to just to hear loud music and talking and people smoking outside my

since when do you request a non-smoking room in this country

did not look welcoming at all, the room smelled absolutely disgusting like people have been smoking cigarettes

i witnessed drugs being sold in the parking lot

use the laundry room elevators weren't working my husband had some problems he fell in the bathtub and they

sheets in the room and floors not vacuumed and dirty laundry no ice buckets had to use a bag one trash can water

morning breakfast it wasn't bad i was able to get ice couldn't couldn't use the laundry room though because the

laundry room was broken, our room had seen some things i m sure pete her be respectful and leave

the quality of the room size and shape; the color of the bathroom and the pool.

no hot tub , only pool

so we missed breakfast

i have been quarantined with these kids since school let out i paid a babysitter only to have a bad

even though it was covid the breakfast offered was very good.

the room i purchased online indicated a suite with a full kitchen including dishwasher and tile/marble floor

instead i had to walk to laundry with the

pet friendly & clean

breakfast was not what was advertised

kids enjoyed pool and sauna

found pet hair on sofa, visible dirt in bathroom dirt on the floor

the person obviously selling stolen goods across the parking lot

there was a stuffy, cigarette-smoke smell in the room even though it was a non-smoking room.

parking

need to be washed and cleaned, doors has a big gap, between the door and floor, when people smoking outside the

there were no pans or pots for the kitchen

location is always a wonderful thanksgiving and being able to do laundry and enjoy the blessings amen hallelujah

charged $12 for a $3 wash & dry (separate wash & dry)(laundry)

bed stocked coffee bar fridge & microwave spacious br hot water/lots of towels access to laundry matching decor

the indoor pool was great for the kids

the pool area

my room was beside the laundry room and elevator

very comfortable, good breakfast and the pool was warmed!

breakfast pool workout room

i enjoyed my stay here there . it was clean and the breakfast was awesome

the next night we heard someone asking about water and he directed them to the gym for the water cooler

refrigerator kept leaking, there was no laundry detergent in the facility, dishes was dirty when i received them

the laundry room worked, but was very expensive: $2.00 to wash and $2.00 for 15 mins of drying.

i do recommend they have something in the laundry room to purchase dryer sheets or detergents that would have

there was a grab and go breakfast and they had laundry on site

not a real breakfast

of the bathroom door in 205 the housekeeper did not turn it into lost and found put it in the laundry and it

ac filter dirty no laundry access

the laundry room was outdated and took 3 times to dry my clothes

staff very friendly the laundry lady i call her ms south carolina she's always gets the job done the cleaning

room had bed bugs, shady people around 24/7, dead roaches visible in the window of tge 3rd floor laundry room,

didn t have a chair while waiting for my laundry

the walls were cracked & leaking, no dirty laundry bags, hallways smelled like the ventilation is inoperable

the wifi speed

critters inside the room, wifi wouldn t work , tv was messing up

the wifi couldnt watch netflix

there are some updates that are needed, i.e. outdated room doors and the guest laundry rooms

the indoor pool

take $60 for the bar and said they would put it back if i didn't use it

pet friendly hotel, friendly staff, spacious room, excellent front desk attention, excellent

the parking lot is behind the hotel

didnt see a laundry bag

on our last night there the kitchen and bar shut down

10th floor. couldn't get room service.

liked the indoor and outdoor views and the living room and kitchen area

unfortunately the pool was closed due to covid.

laundry room is a plus

maybe they could offer laundry detergent for a fee since there is a place to do laundry

on site guest laundry $2 wash $2 dry

on site laundry facilities.

initially we had to park at a distance from our room, and the laundry room was extremely hot.

bed bathroom laundry attention of mrs ornella

the attendant let us use the breakfast nook for our dinner, just asking us to clean up after ourselves

no noise, no bugs and everything worked except for the elevator. easy parking.

stay was ok but i was disappointed in the gym equipment

nice location plenty of parking and overall great atmosphere

all ice machines out of order, no stove, laundry out of order

i liked that there was an available laundry room

there was no pool and no breakfast

didn't give the wifi code

ice machine still broke, wifi was in and out of service...

also, there is no laundry facility that guest can use

when we checked in and we were told we had to wait until housekeeping came in the morning that laundry was closed

the parking lot was full of questionable people we did not feel safe

cable tv hot water great parking

no ash trays in a smoking room

it was a pretty small area. parking lot was hard to get out of and hard to find at first

potholes in parking lot

wifi was going in and out every few minutes, was never fixed

not all of the rooms were occupied, so there were plenty of parking

my concerns were confirmed when i pulled into the parking lot and saw several teenagers loitering in front of

there were not enough towels in the room- when we requested some- we were told they had to do laundry- there

my wifi didn't work.

the location and the gym

i liked my stay here from the staff to breakfast

wifi connection was spotty at best, hvac unit was very loud

no wash cloths they say laundry was

rooms were available last minute. plenty of parking.

wifi is horrible doesn t really work

i liked the late check out i also felt like it was decently cleaned

says it's pet friendly and than we find out there's an extra fee

there were some dangerous situation with the elevator and laundry room and they weren't properly addressed

no microwave in the room and laundry machine only one is working

we was placed beside the laundry room and it was loud all night and morning

it s was nice and comfortable nice arcade and bar plenty of room

the balcony door kept coming off the hinges. and had to pay for wifi.

rooms, lobby, and laundry area was clean

laundry machines all worked perfectly fine

no change machine in the laundry room.

i was surprised to see a laundry facility and the pool area was clean and inviting

wish they had a coin machine in the guest laundry

i could understand about the laundry

my safe was broken the tv was broken our air conditioner broke and when i ask for change for the laundry they

didn t have dirty laundry bag, had to ask for a hair dryer and there was no iron and the phone was broke

friendly staff, laundry facilities, very nice breakfast included

location, staff, room, laundry machine, over all great hotel.

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

kitchen was a little dirty and had roaches

the new rules room service is not included on 2 night stay.

my kids were afraid to go to sleep

breakfast is not long enough

kids should not be able to be in the hot tub let alone jumping in it

the pull out couch for our kids could have been a little bit more comfortable for them.

were small for two adults and two small kids

the kids loved the pool and whirlpool

in the room beside me the family keep yelling at there kids

lovely bed, and sofa, great bathroom, soft towels, nice toiletries, plenty of storage, the indoor pool was very

the room was clean and the bed was comfortable. i loved the breakfast included.

plenty of parking

them feel right at home and interacted with them many times they want to come back they loved the pool we slept

so 1 of my kids only had a sheet to sleep with

good location. friendly, responsive staff. coin laundry on property. on the beach.

i saw trash that stayed in the walkway to the laundry room sit in the hallway all day

i slept this my clothes because the lines looked like they were not fresh without doing laundry

the hotel has breakfast and a pool

beach and pool

the laundry facilities were a plus as well

excellent staff and convenient guest laundry facility

laundry prices were a little high

liked the fact that it offered a pool, gym and laundry

the washers didn't work properly and the laundry room smelled

very good laundry facities and walkable to a convienence store

i found 2 cockroaches, the pathway is kinda dirty and the laundry area is far

laundry room was extremely hot

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

need quarters to use laundry machine. wish it were updated to using credit or debit card

we paid for some amenities such as the bar and pool, and they were not available.

hotel does not provide room service on a daily basis

wasn't pet-friendly

the pool and the hot tub. it was nice and quiet, and calm.

breakfast, gym

i needed assistance with laundry during our stay, and staff promptly guided me on how to get it done

was laundry carts everywhere

location, continental breakfast, parking, laundry room

the 4th floor hall smelled of mildew, either coming from the damp ac unit or the laundry room.

we were able to use the laundry faciities. there were lots of choices for breakfast.

there was a broken laundry or garbage

had to wait for the room to be ready and laundry to be delivered as it was running late

also luggage/laundry carts would of been helpful

i was told the manager was doing the laundry and would bring them

nice ocean view across the street. had cable and wifi

plus detergent on the laundry service at the hotel

parking was easy and there was plenty available

the whirl pool, regular pool and free breakfast are a great plus

breakfast was very cheap...sausages wasn t real meat

that several rooms were having kickbacks or parties causing alot of traffic throughout the parking lots,

carpet was dirty with big pieces of mulch and the bedding smelled like someone's sweaty laundry

that they were already in the room when i didn t have any in the room he told me he was doing laundry and it

not book smoking rooms

though i had a smoking room the duvet had holes in it holes in the carpet and the lamp shade had

got a smoking room with no ashtray, room smelled terrible, things falling apart, no cable remote, no

i also like the fact that it had a working on site laundry facility

the sheets should be white and like they came from the laundry

laundry machines only take quarters but they had no quarters at the desk

the room was very clean n neat. loved the pool and hot tub.

easy location, pool, parking & a great buffet breakfast.

great pool and laundry facility

place needed a bit of love and attention, walkways were dirty, laundry room needed to be cleaned and machines

also used the laundry room

laundry only hot water

hotel was very dated, musty, beds were like cardboard, laundry area was dated, breakfast was all carb (grab &

no stove no laundry room and had roaches

staff was disappointing and no laundry room paid for stove wasn't one available and seen a bug

a room with kitchenette and still had to go buy my own pots, pans, silverware and plates

reserved non smoking room bc if my two kids but got a smoking room that smelled like smoke from cigs & bud

had kitchen, no supplies. king bed parking near room clean location

i did appreciate the manager who walked me to the bar at the golf course area

enjoyed taking advantage of as many of the amenities as possible, including an afternoon at the pool

gym, spa, location and the view.

you shouldn t have to perform a gymnastic exercise to use the potty

swimming pools at the williamsburg inn were great for kids and adults