clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open

there was certainly no meals . access was good , the room was clean and the wifi was good .

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two

how to use the phone - specifically- what numbers are needed to dial to call room service, laundry and the

was very nice and approachable; plus helpful in changing our room on day 2 since the wifi (in certain rooms we

good breakfast and very pleasant staff.

a note explaining how to use the phone - specifically- what numbers are needed to dial to call room service,

the hotel restaurant wasn't quite as expected because it's at edge of the bar and that took over many of the

wouldn t recommend unless it is properly fully cleaned, sanitised and with washed hygienic laundry

children, the water park, mini club, park- play area, bouncy castle, bumper cars, mini golf- kids loved it all

resort but one very small thing was in all you could eat buffet the adults were €14 and the kids were €9

area for toddlers with plenty of slides and deeper area for older kids/adults

kids loved it, pool v cold though and no slides as the main pool

the facilities were amazing gym, hair salon, soft play centre, games room, go karts to rent, tennis supermarket

oh and prices for meals for kids and

place, small things that would make it even better: heated outdoor pool for kids all day food and snacks at pool

inadequate kitchen utensils and hob plates that were not able to get hot enough far too much excessive

oh and prices for meals for kids and

room service was daily and the hotel and room were immaculately

main problem in room 103 was noise from (kitchen

the pool is fantastic, and the rooms are spacious and impeccably clean

we had breakfast the next morning in the bar area, all good

the bar area, you can take a drink or breakfast inside or out, the garden area around the pool particularly

the pool area was absolutley fantastic and the kids loved it

the tapas in the bar was great and cheap

wifi rarely worked, the bed was lumpy and uncomfortable, the staff don't seem happy either

wifi slow and interrupts often, some noise from the street.

value for money, good wifi, large clean rooms, close to alicante airport, busstop right outside the hotel

priced, with free nespresso coffee in reception and reasonable wifi

to pay to use the spa and also pay to use the main newer gym (was still able to use the older gym foc next to

need a face lift/update, such as the grout in the pool on the walls and the water vents in the kids pool are

more choice on bar snack menu

sun loungers are not very comfy and the pool bar was closed on the monday when we were poolside (but there is

room service, so when restaurant is closed, your out of luck

spa bath needed a slip mat in for people who used the shower

now out of season so restaurant and bar was limited service

really friendly stuff, great breakfast, enough free parking.

went for a winter spa break- which looked amazing value for money

lovely food served in the on site bar area

the bar staff were friendly and helpful, it was quiet and felt safe and secure

the spa was lovely.

and bathing facilities were excellent being very clean with lots of additional spa details for example pulsating

excellent pool areas. good food at very reasonable prices. staff were great

half outside warm pool was fantastic, loved it with the kids.

the breakfast was delicious, typical of a three-star hotel

first day we paid extra for access to different spa offers which was okey and not overcrowded

old hotel in amazing spa complex

i prefer a cooked breakfast

others have mentioned, breakfast was unimpressive and oddly confusing/chaotic and quality was not congruent with

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door

we arrive we couldn't find parking and they only let 2 towels(yellowish))in the room for 3 person and the sheets

central location, parking ok. room was clean

friendly staff, nice people, clean room, good parking

i was charged for the pet, though in my booking confirmation it was stated that it's free of charge

bed was really comfortable free wifi (after finding) good strong air con

no fridge, and wifi not constant

basic but ideal for purpose, clean room with wifi and tv etc.

the location, food, pool, design was wonderful

there were only 6 rooms and we pretty much had the whole villa and pool to ourselves which was really nice

modern finca style cottages around a communal pool but it felt like it was our own, so quiet

very peaceful sitting round the pool in comfortable sun loungers

honesty bar was super

laundry service was a complete rip off and the reception staff attitude was appalling and

would have liked a mini bar as per details on booking.com

it's just a short hop off the motorway and offers free parking

the bar was really good cocktails to die die for ,, best mojitos ive ever had

could not use the spa, as our kids did not reach 14 years old

cleanliness, the staff were amazing, the parking was ample, and it was right outside the city so you had access

the parking was good, apart from the exhaust dust which had collected where we parked our car, which

the wifi was excellent

if you arrive late, may not be any parking available within property

ideal for alicante airport - 10 mins. cheap for a double room. plenty of parking

was a cheap hotel wifi was good shower was powerful bed was comfortable but pillows are actually just blocks of

nice room comfy bed close to the highway nice gym nice breakfast private parking

late check in, very friendly staff which pointed me to a local pub. great shower. decent wifi

nice staff, underground parking for 8euro, wifi, fresh squeezed orange juice for breakfast.

was pleasantly surprised with small present for my pet which made my

we could hear what we think was a laundry chute and the room above was very noisy

shower in bath tube, due to eastern no laundry services.

laundry services very pricey (10euros/shirt). no toilet brush in the bathroom.

wifi great

right in the 90's, the beds were so uncomfortable and badly isolates, we could here people and kids breathing

room service. food was good. staff was friendly.

friendly staff including reception and bar they were so friendly and helpful with any request

centre, literally, in the tapas bar and restaurant area, unesco world heritage spots, close to train and bus

so long to seat us (we could see all the empty tables) that we got bored waiting and went to the bar down the

i stopped 3 nights in total in 2 different rooms, both clean and comfortable with good wifi

amazing, i liked the laundry was brought fast

checked in at 8 pm and could have a light dinner beside the pool and under the palms

nice gardens and swimming pool, good wifi, comprehensive buffet breakfast

very nice bar excellent value.

and safe for kids

the spa and pool area. laundry services.

so much for kids to do

everything.. best weekend away with the kids.. they wanted to stay forever!!

at 8pm the beach thats not so far from the resort the supermarket with variety of everything the bars abd kids

far ud83dude0d love everything about the place and its beautiful facilities especially swimming pools that has

no laundry service.

to the breakfast chef who offered to bring breakfast to my room because of a wasp problem by the pool

wifi -weak air-con -room/bathroom a bit dated -soundproofing not great -no dressing gowns (slippers

the wifi only worked at the door to our room

no one in kitchen or restaurant

it also had free wifi and parking

basic hotel, perfect location for what i needed. good free parking.

lovely stay, bar and restaurant

good value for money ,the chap on the bar was very helpful, easy to locate and good parking

nice hotel fantastic wifi, the staff were excellent

no room service for drinks, snackes, coffee after midnight

few need there's no electric kettle for making tea i constantly going to main bar for hot water for my partner

clean, well-equipped (safe in room, fast and free wifi), spacious room, generous breakfast, friendly welcome

wanted to have an early lunch at the gastro bar but they weren t serving it yet when we asked even though it

we requested late check out and that was no problem and we were not charged for it either

comfy bed (if you dont count dirty laundry)

i liked it that the gym could be used 24 hours a day and that there was a free to use computer downstairs with

the hotel was great, it smelt so nice! very clean and great atmosphere. the pool was great.

try to call room service or front desk and you have to wait minimum 40 minutes for a response

believe the hotel's restaurant was closed 3 of the 4 nights we were there and instead they held kids parties

i did order for an iron and they confirm they just have laundry services.....

room service polite staff cleanliness water garden nice shower

everything was perfect except they do not have 24 hour room service

that my over 16's kids breakfasts hadn't been included when booking two rooms

reception were friendly and helpful, facilities great and bar staff

as an overnight stop en route to seville and decided it was ideal for our needs: cheap, pet friendly, decent

convenient room, clean bathroom, good location, fast wifi

this hotel is pet-friendly, so we guessed that it was probably a movement from a dog

wifi not always available in room - but always available in lobby and public areas

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

the breakfast is good as is the bar and snacks

fridge bar if required

comfortable bed, jacuzzi bath, breakfast, gym

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

staff, great breakfast, excellent wifi, perfect room with tea/coffee maker

ac hot, no room service, poor cleaning

room had terrible wifi so if you are planning on working from your room, stay away from room 807

accommodated an early check in and late check out

fact that the lady at the reception maria said different hours of opening for the pool and actually on the boards

mini bar in room

bar area good but no food on a friday

wifi, welcoming staff, only there for 1 night for a wedding and a coach load of us arrived back in

the shower should have a bar to hold onto for shorter people or handicapped people

we didn t eat or use the bar facilities, so can t comment on t hd at, but overall, we enjoyed our stay,

also, affordable ironing and laundry services

clean and comfortable rooms, staff very friendly for kids. we were with 3 kids.

the equipment in the gym was outdated and in need of maintenance, also a big reason for my choose

but 3 staff on reception only 1 on bar restaurant and room service not

pool area shutting for two hours in the afternoon, and no place to relax outside during this time

peace n quiet sound of waves lovely shelter from the wind were the pool is located

the city in off season and the main reason we came was because we wanted to find a place with a kids pool so

clean hotel clean bedding and towels in a very quiet part of guardamar although the pool was across the road

didn t use the pool

was not any room service , it would be nice to have food whenever we want

i was able to do laundry and the machines worked well

the team organising the activites went above and beyond to make sure all the kids and some of the adults enjoyed

air con in room was great. pool activities for kids was good.great view from room.

indoor & outdoor pools, small gym, free table tennis, snooker tables

spa /indoor pool very small for size of hotel...dining room crowded at times

very well located, good price, close to bars and restaurants in the old city, helpful staff, good wifi, very

fantastic room service and staff

no swimming pool

very good aircon and wifi

other than the residents bar closed early

we felt the cost of having a pet in the hotel was too high and does not compare favourably with other ibis

continental breakfast had many choices and was well presented

looked like a great breakfast

we enjoyed the choice of foods at breakfast too very convenient hotel for alicante airport

also enjoyed a late check out and possibility to leave our stuff while waiting time to go to airport

restaurant including the bar closed at four in the afternoon

sushi on the menu for room service does not rock my boat

the wifi kept dropping in my room, for the rest everything was perfect

no bar in hotel and while there was a cafe/ bar adjacent it lacked atmosphere and comfort.

central location and the bar next door. excellent breakfast included in the price.

very clean, great staff, parking in the basement lot, supermarket next door, and even a laundry facility

laundry room available as well as garage parking

friendly stuff, comfortable bed. laundry self service.

location. the laundry machines.

1. clean 2. easy parking 3. on-site laundry facility

restaurant and bar a bit soulless

would have liked to have had dinner in the hotel...but apart from room service not available

pet friendly

did not have a bar (drinks served only with room service)??

gym is on the top floor and not in the basement, as in many other hotels

very practical for a quick stop in murcia the aircon in the room and hotel facilities such as the gym

we didn t use any of the facilities like the bar or restaurant but there are so many options so close already

was a very clean, well equipped facility from the rooms to the gym

the wifi was problematic

there is a small gym which is a bonus

wifi good - sufficient for streaming films

the wifi keeps dropping out would only score 1 out of 10

checking-in in easy with super early check in times and late check out times provided as standard

checking-in in easy with super early check in times and late check out times provided as standard

screaming kids in the room next door, bin men, street cleaners, church bells

the laundry prices were a little high but we appreciate reasons for that

we travelled with our pet which was welcomed (had to pay a deposit that is fair and full refundable when we

nice building, good room, good bathroom, ok bed, good wifi

very clean, room was spacious and nicely decorated. pool on the roof was a bonus.

friendly central hotel with daily room service

wifi didn t function

sauna and steam room in the gym area but did not seem in use.

they gave us early check in. quiet location. ideal location close old quarter

it was clean the a/c worked good wifi

the rooms are decent and comfortable. the location is great. and the gym is small but fine.

the hotel was very clean and it had free parking right in front.

i asked by phone before booking and also in the reception if the kids could swim in the indoor pool, which they

wifi signal was intermittent. tv had only one english speaking channel

wifi clumsy connection make it simple and leave it connected for the whole stay.

they do offer 24h room service, for a 4* hotel i would have expected tea/coffee making facilities in the room

thought it was also a bit weird that i need to call the reception to ask for the wifi password

the hotel was really convenient with easy parking

hotel is in a very convenient location with excellent parking facilities

location for where i needed to be close to small shopping mall with plenty of food choices parking easy in the

good room and comfortable bed. good parking.

gym opening ours .. 9 o klock was late

golf course on site was being maintained again

lady at reception told us directions to the spa / gym and when we got there it was closed for 2 months

no heated pool in winter the lack of wifi in rooms poor connection not enough golf bargain deals

nice comfy room, clean and well maintained with a good bed and decent wifi in

private parking and a cracking swimming pool in the heart of the city

she did help me with the wifi; i am not so technical

very comfortable & great breakfast with lots of choices

clean, fiendly staff air con very efficient, good wifi

position, cleanliness, decor, breakfast and pool

the gym was also above average gym for hotel standards with some heavy weights (30kg db), great

hotel really close to the beach shops bars and restraunts lots of fun close by for the kids and the lady at

wifi mainly available on the lower floors only

and very comfortable, excellent bathroom with a great shower, room had balcony, safe and good wifi which was

nice staff outdoor pool was being renavated so out of use but it was march so don t expect a lot

the gym was a real bonus and very well equipped, this will be a number one choice when staying in the

great new property for the area. good food and gym highly recommended

arghhh no wifi

the bed was so comfortable and i loved having our own pool and the gym was amazing

the accomodation would benefit from an in-room welcome guide / wifi code etc

self service laundry for 5

lovely spacious room great pool area very reasonable bar prices

long check in process, complicated wifi password entering and strange pricing model (it's cheaper to buy new

wifi is not stable in room

wifi could be used in the lobby and around the pool, it did not make it to the hotel room.

was very impressed lovely spa bath

love all decorations inside the hotel and also all beautiful flowers around the pool

the bar and restaurant were both extremely pleasant - as were all the hotel staff

super clean swimming pool and not very crowdy

careful with kids as swimming pool very very deep if they can't swim

staff very good , late check out was helpful and very reasonable

pool was a little tired - a few tiles missing and need replacing.

attractive pool area

obviously payment for spa treatment is required

was superb from start to finish all areas bar to reception to dinning area and rooms

a lovely hotel , but this time we stayed the lovely barman was rushed off his feet , doing bar , room service

bed for the kids was very noisy & they kept banging legs on the metal frame around the mattress

restaurant and bar also very good

- small pool, which was fully occupied by the kids from a school trip that arrived during my stay

well yes, the iberdrola ev charger outside worked only every second day, but that is not a direct fault of the

the pool area is lovely and the hotel is a short walk to the beach where there are a few sea from

kids loved the pool and it was great to be able to get adjoining rooms to cater for a family of

the drinks at the bar are great value for money and the selection is also very good

also, you pay to use the gym

the rooms and beds were very comfortable and the pool area was lovely

then, personally i didn't like having to have breakfast at a communal table with other guests (i am a grump in

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could

facilities are very good, and breakfast is awesome

lively hosts, beautiful house and swimming pool and view to the mountains

super hosts. lovely breakfast and comfortable room.

wifi did not work in room

nothing we didn't like, but we noticed the absence of a bar / lounge, and feel that some people

easy parking in front of hotel free of charge

parking on site is a huge plus in spain

wifi was excellent

of laundry extortionate for underwear and t-shirts

is amazing, good to have a gym

the warmth of the staff, the ice cold beer in the bar and the tasting menu in the restaurant

no food available at 16.00 as told kitchen was closed

you'll need a swim cap for the pool

very good a/c and wifi

the balcony door was squeaky, some noise from the bar underneath

there was wifi in reception but it did not reach my bedroom

really noisy from bar downstairs, hardly slept for the 2 nights

the noise from the bar next to the hotel was open till 4, so you heard all the noise and cars pulling up to