the laundry prices were a little high but we appreciate reasons for that

lovely room and gym and swimming pool if required

very clean. well equipped gym. lovely breakfast

very poor wifi coverage , we stayed at the second floor and couldn't use wifi at all

car park very narrow and tricky to navigate - ok for one night but would want to stay longer with kids

really liked that this hotel had a late check out, it wasn't necessary to check out of the hotel until noon

we were travelling with a 4-month-baby, but we were able to get hot water in the morning from the bar (it would

the gym

it was clean the a/c worked good wifi

the rooms are decent and comfortable. the location is great. and the gym is small but fine.

about this place except for the bar area , for food there was no chef available and ltd

location was great, the hotel was pet friendly, staff were very helpful

a separate bar lounge area away from the restaurant would have been nice.

there was an option for a late check out at a very reasonable price

so many hotels that claim to be pet friendly, very little thought goes behind the statement of pet friendly

the wifi kept dropping in my room, for the rest everything was perfect

no bar in hotel and while there was a cafe/ bar adjacent it lacked atmosphere and comfort.

wifi connection

poor wifi sign of 2nd floor

wifi reception is good and the bed was very comfortable

was very near our favourite bar los zagales

we didn t use any of the facilities like the bar or restaurant but there are so many options so close already

was a very clean, well equipped facility from the rooms to the gym

good-sized room in central location. clean, comfortable, good wifi.

everything was excellent, great location, very comfortable, good wifi, new and pleasant

wifi did not work at all and i needed it for work

the wifi keeps dropping out would only score 1 out of 10

wifi works fine. the rooms are clean and the staff is helpful.

wifi mini bar, kettle in the room

checking-in in easy with super early check in times and late check out times provided as standard

all good. site we booked on said there is no parking but there is parking. no where to walk to.

parking with free places the hotel is situated above a 24h restaurant with cheap and good food the

good dor a short stay. there is the shower, bed, private parking.

property had free secure parking underground which was nice and there is a bar/restaurant on

it is above bar hence very laud

i did order for an iron and they confirm they just have laundry services.....

had was the lack of informationin the room about the opening times of the restaurant, cafe, bar, gym and pool

amazing pool lovely staff very clean

would have liked a pool view. instead of main road

also, the pool area is wonderful with the comfiest towels included

the wifi was a little slow but enough to get some get work done

the gym was on the 5th floor which i liked as air conditioning and tvs in room

boiler for tea - no complementary water - warm mini bar - unstable internet - very very small gym

comfy bed. good location. good gym.

the pet fee was 20 eur per night

comfy bed (if you dont count dirty laundry)

tv but nothing smart with it, it wouldnt connect to wifi and you could not cast to it from your phone

beautiful place, nice bar and restaurant. very nice, we would definitely book again

great for a short break. nice breakfast, good gym and swimming pool.

good location and room, wifi working well, staff nice, breakfast okay

wanted to have an early lunch at the gastro bar but they weren t serving it yet when we asked even though it

we requested late check out and that was no problem and we were not charged for it either

rooms lovely, very nice staff, little kids play area at reception is great

few need there's no electric kettle for making tea i constantly going to main bar for hot water for my partner

rooms lovely, very nice staff, little kids play area at reception is great

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

excellent location, wonderful staff and a very fairly priced bar and restaurant.

comfortable bed, jacuzzi bath, breakfast, gym

the bar terrace was closed in the evening we stayed

the bathroom became a pool after showering

convenient room, clean bathroom, good location, fast wifi

this hotel is pet-friendly, so we guessed that it was probably a movement from a dog

as an overnight stop en route to seville and decided it was ideal for our needs: cheap, pet friendly, decent

wifi not always available in room - but always available in lobby and public areas

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk

reasonable fee (5 euros per night), which provides security to personal transport, also there is laundry

friendly stuff, comfortable bed. laundry self service.

1. clean 2. easy parking 3. on-site laundry facility

everything was fine. they nas laundry which helped me a lot

location. the laundry machines.

also, affordable ironing and laundry services

pool area shutting for two hours in the afternoon, and no place to relax outside during this time

very impressed with the food and wine we ordered from the bar along with very good service

its a nice but old hotel with good location. wifi works really well

clean and comfortable rooms, staff very friendly for kids. we were with 3 kids.

wifi works most of the time and there is good waterpressure in the shower

the pool, that i was offered to visit, was a sports pool

were broken, we had to leave a deposit for parking key, parking was an extra fee, and it said pet friendly and

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one next

parking was expensive, restaurant was not top quality, no bar for cocktails

we stayed 1 night at this hotel and it was okay. nothing special. the pool they re mentioned

the wifi signal in the room was poor,no evening meals on friday,saturday,sunday.

i ate in the bar and felt comfortable alone and staff were friendly and communicative

would have been nice to have been able to enjoy a glass of wine after a journey, but the bar only served coffee

we didn t eat or use the bar facilities, so can t comment on t hd at, but overall, we enjoyed our stay,

convenient location with secure parking and restaurant. pet friendly

nothing to do for kids

although the hotel spa facilities were free

salon not open to provide any spa services

wifi is awful in the lower bedrooms and outside by the pool and not so good in the upper rooms

cleanliness of the rooms was very poor and when we left our room service tray outside the door it took almost

the tapas in the bar was great and cheap

hotel is in a very convenient location with excellent parking facilities

good room and comfortable bed. good parking.

a clean & comfortable room. good parking and easy access

parking is in a parking garage attached to a mall, but signage needs to be improved once one gets

location for where i needed to be close to small shopping mall with plenty of food choices parking easy in the

the hotel has parking as well

spent 2 nights in this lovely hotel and had a superior room with a gigantic spa bath

choice of eating in a hotel dining room but we chose the bustling, friendly bar (same menu)

bar / restarurant / cafe / breakfast also offered gluten & lactose free bread which as always

the hotel had many parking lots

spa bath needed a slip mat in for people who used the shower

rooms, the floor tiles were very effective & unusual (had not seen anything like them before) the spa bath in

some of spa facilities did not work

went for a winter spa break- which looked amazing value for money

there is a great bar and restaurant on site too

there was also a play area for kids

good safe parking

bar is not expensive and restaurant is again not expensive

& bar were not staffed

comfortable stopover. it has a nice private parking. easy access to the place.

wifi and tv worked fine

breakfast in the bar so need to ask for fruit and yoghurt

there's also a secure parking included in your booking

normal deasent hotel. own secured parking place

clean, excellent facilities, local bar below serving delicious food and drinks

how to use the phone - specifically- what numbers are needed to dial to call room service, laundry and the

wifi works well

location, friendly staff, good breakfast, great condition

was very nice and approachable; plus helpful in changing our room on day 2 since the wifi (in certain rooms we

was rock hard, they didn't have enough staff in the bar area or restaurant, thought it was a spa hotel and was

nice area and swimming pool, kids club

spa bath was lovely and the fact you could relax and watch the tv at the same time

felt the breakfast could have been of a slightly better standard for a five star hotel, although there was a

the rooms are spacious and incredibly comfortable and had all the amenities

the staff was very nice and the hotel is pet friendly

would like to return when spa reopens

found the breakfast choice a little limited

beautiful hotel with all the comfort, a very good room and a good breakfast

closed pool closed wrongly advertised i searched for a spa destination and was

shows a pool - a big pool - there isn t one and no spa- just an average hotel - if it just advertised

top floor bar and restaurant with great quality dishes, shower and jacuzzi, large and comfy bed

clean, affordable with an amazing bar and restaurant

we were working in the area and looking forward to having a drink after work but the bar was closed on our

staff helpful & friendly, good facilities in the hotel and room, wifi very good. parking nearby

you should make sure the wifi password is available in the room

would need irons- i have never come across this problem anywhere - most hotels at least have a laundry room

we keep going back each year the spa complex is great

hotel and rooms were great, the spa was lovely and relaxing and the pools were too

place , geothermal waters and the pool area, ourselves and the kids love this place

you had to go across the road for breakfast & your evening meal

pool/spa staff act as guardians rather than facilitators

amazing spa with lots of history and amazing staff.

spa and pool facilities were excellent

well-maintained hotel set in beautiful, peaceful spa village

disappointed the magical setting of the casino bar was closed for renovation this summer.

be aware that staff do not seem to stop the many people we saw taking pictures and videos in the pool areas

also dinner is quite late if you are with kids 20:00 or 20:30 in near restaurant

place to relax, bar prices were very good considering we had to buy there, and mini bar prices

as well as the fantastic swimming and spa facilities, there are 3 hotels, restaurants, shops, bars

when we checked out we were still allowed to use the spa for the whole day. very peaceful.

the bar and restaurant were closed. we'd arrived expecting to eat there.

weren t informed the restaurant and bar is closed on monday s before arriving

cozy, quiet and clean room, there is restaurant and bar within the hotel, everything was perfect easy check in

we arrive we couldn't find parking and they only let 2 towels(yellowish))in the room for 3 person and the sheets

central location, parking ok. room was clean

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door

friendly staff, nice people, clean room, good parking

i was charged for the pet, though in my booking confirmation it was stated that it's free of charge

very good a/c and wifi

simple breakfast facilities, good size rooms, easy check-in/out,tikitaka sports bar below that stays open

the noise from the bar next to the hotel was open till 4, so you heard all the noise and cars pulling up to

really noisy from bar downstairs, hardly slept for the 2 nights

there was wifi in reception but it did not reach my bedroom

it has easy, free parking & it is quite quiet

nice comfy room, clean and well maintained with a good bed and decent wifi in

indoor swimming pool and spa was close

asked for early check in and it wasn't a problem

bit dissapointed that the bar shut at midnight, not that we wanted to get plastered, but a cold beer sat outside

size rooms and with the adjourning rooms for the kids, we had plenty of space

wifi was

lovely spacious room and spa fabulous . massage fabulous . breakfast staff and food brilliant

a bit of music in the bar in the evening would be nice

we absolutely loved the roof top bar & pool all so clean & relaxing

there is a laundry service i did think the free loan of a iron and ironing board would have been nice, the

after witnessing 1 man trying to get into the laundry cupboard in his underwear thinking it was his room, only

the facilities were good especially the pool area

5 minute taxi ride from airport, 3 minute walk to the beach, 2 minute walk to restaurants and bars, very clean

breakfast buffet was somewhat limited

restaurant and bar closed on sunday

also handy that there is a bar and restaurant on site

excellent service, and good location for my needs. good free parking as well, spot on.

good rooms good foods inexpensive friendly staff good parking

easy parking clean comfortable loved the cava and chocolates surprise.

did not have wifi in my bedroom, i mentioned this at the desk, and i was not given any good reason

wifi was good, however you have to keep signing in, which is rather tedious

the shower had great pressure, and the free wifi was fast and reliable

nowhere to sit outside. bar very clinical and not inviting.

the wifi signal was weak in our room

the rooms were individual villas with cute little plunge pools

the bed was so comfortable and i loved having our own pool and the gym was amazing

wifi was weak on my second night, didn t even connect to the tv

the gym was a real bonus and very well equipped, this will be a number one choice when staying in the

the accomodation would benefit from an in-room welcome guide / wifi code etc

the spa was lovely.

hot spa at 36 degree c relaxed atmosphere excellent menus in restaurants

this place is aimed at the spa pool as that was ok

half outside warm pool was fantastic, loved it with the kids.

and bathing facilities were excellent being very clean with lots of additional spa details for example pulsating

the pool good

i would say the pools are excellent but i feel that in the night time session children should have to leave

only complaint was about the breakfast

the warm waters of the swimming pool the views of surrounding area

we didn t feel we needed to buy spa packages-the outdoor pools were lovely and relaxing

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open

there was certainly no meals . access was good , the room was clean and the wifi was good .

clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two

i did have a problem with the insecure wifi which was public

the wifi didn't work in our room but we had good signal so just used our phone as a hotspot.

wifi in room total rubbish when it got a signal, workmen staying in hotel loud in hallway, tv only

lots of parking and they allowed our dog

pretty much nothing to like, oh had plenty of parking as garage next door.

wifi signal in my room was a little

had a mini bar bit expensive but used some of the items

quiet and the staff is great great breakfast and incredible value for money even had a cute gym it s good

good location and lots of free parking. i loved the gym.

unwelcoming bar and dining facilities.

it was clean, everything worked, great location, nice view, helpful staff, free parking

they made us a picnic breakfast box for the road

comfortable room; 5 minute to historic cartagena; had a gym;

free wifi

modern and clean, big room, good wifi, helpful staff

good breakfast. bathrobes and the spa bath was appreciated.

only breakfast at pre booked times is available no restaurant bar or room service operating

season occupancy meant that the only catering available was room service

bar hours were very limited but this could have been because we stayed over the new year

the wifi connnection was unstable in the 7th floor, unable to perform videoconferences

fault we could mention is that they have no irons available and only an expensive laundry service

gym and spa were closed both days we were there, but it may have been just the fact we are on the

breakfast selection was quite poor. wifi was pretty slow and disconnecting all the time.

was going through refurbishment, no access to carpark or gym, reception area was a little sparce but again being

the gym was easy to get to and wasn't busy

they even did our laundry for free without us asking for it

included in the price of the suite such as minibar (with crisps, beer, soft drinks etc) fist laundry, coffee

room and all the other included snacks and drinks, exceptional services included in the price (eg laundry);

it was included on the hosting the first laundry for free and everything that was on the minibar

as we were there for more than one night, one bag of laundry was included

overwhelmed 1 poor young man in the bar on new year s eve it was the only reason we booked this hotel to spend

gave additional information bar and `restaurant staff excellent

and bar area useless so understaffed coffee machines not working constantly out of water farcical at

the bar closed early on two occasions and the bar staff were not very efficient and unfriendly

great location near the port and old town. great fitness room. great breakfast.

however a private special pillow for neck problem got taken away with laundry and it took time for them to find

there was a gym and swimming pool but we didn't use the facilities

bed was comfortable, good ac and wifi

unfortunately once there we understood that kitchen was closed until 8pm

not much really, the gym is a bit on the small side but i still managed a workout.

no laundry facilities

it is very modern and has pools, a gym, a bar, a restaurant, a play area, a tennis court and a car park

wifi was not very fast sometimes and parking place was not free of charge.

we would of like the pool to have been heated as it s cold out of season.

place ideal for family with kids

ud83dude0astaff on duty till midnight could do with an evening pizza bar

fantastic people working there, very nice and helpful. big parking

good prices and tunes in the bar at the beach

hotel is not cheap but meets our needs perfectly, the parking is excellant and worth paying

location and secure parking. also beds very comfy and room clean

easy, free street parking just outside the hotel

only down fall was we didn't get to use the pool but that wasn't staff's fault it was due to the season we

the swimming pool was lovely and well maintained

the location is good, lots of parking and well signed, it s about 5/10 minutes to drive into puerto de mazarron

clean, no problem with parking, staff were pleasant.

everything, the pool and location the best

4 euros for the gym

gym is very basic, it only has space for a person (or a couple)

only negative comment we can make is that the bar area was very bright, would have preferred more subdued lighting

room, fab breakfast choices and the staff were all lovely from reception staff, restaurant and bar staff and