the cafe in the pool area was good with nice food and a large menu

price paid included continental breakfast and entrance to thermal pools

breakfast very minimal but good as we wanted to get into the pools

nearby cafe theatre bar and restaurant

the spa pools are amazing. the beds are so comfortable

the spa facilities were fantastic.

this place is aimed at the spa pool as that was ok

excellent pool areas. good food at very reasonable prices. staff were great

and bathing facilities were excellent being very clean with lots of additional spa details for example pulsating

half outside warm pool was fantastic, loved it with the kids.

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door

i was charged for the pet, though in my booking confirmation it was stated that it's free of charge

central location, parking ok. room was clean

we arrive we couldn't find parking and they only let 2 towels(yellowish))in the room for 3 person and the sheets

friendly staff, nice people, clean room, good parking

really friendly stuff, great breakfast, enough free parking.

spa pool indoors and was much

went for a winter spa break- which looked amazing value for money

lovely food served in the on site bar area

rooms, the floor tiles were very effective & unusual (had not seen anything like them before) the spa bath in

the breakfast, the dinner, the rooms, the friendly staff, the free parking

located in an industrial area , there is a sports bar next door

the wifi connection in the room was very slow (in the restaurant it was much

& bar were not staffed

comfortable stopover. it has a nice private parking. easy access to the place.

the tapas in the bar was great and cheap

breakfast in the comedor was splendid, and the bar and casino were excellent for light meals, very friendly

main pools are good and perfect to enjoy with kids

i missed: slippers or flip-flop included (madatory to visit the pool), more comfortable pillows

pool/spa staff act as guardians rather than facilitators

the spa was fun but ve ry noisy.

would need irons- i have never come across this problem anywhere - most hotels at least have a laundry room

thing we could think of was a few more umbrellas for shade around outside pool would be helpful, for people who

fantastic pool and spa complex for all year round visits

the key cards often don't work into the pool area

breakfast + dinner

as well as the fantastic swimming and spa facilities, there are 3 hotels, restaurants, shops, bars

also dinner is quite late if you are with kids 20:00 or 20:30 in near restaurant

large swimming pool could do with a little maintenance, a few tiles missing at the steps leading into the pool

no playgrounds for kids..

i love the relaxed, old fashioned kind of spa feel:)

closed pool closed wrongly advertised i searched for a spa destination and was

large bed, and good size bathroom, cheap and well stocked mini bar on first floor

this hotel shouldn't be confused with the spa facilities that the town is famous for.

easy check in using the covid restrictions fully understand why spa and restaurant not open but excellent places

the spa was small but good

breakfast in the bar so need to ask for fruit and yoghurt

clean, excellent facilities, local bar below serving delicious food and drinks

wifi and tv worked fine

there's also a secure parking included in your booking

normal deasent hotel. own secured parking place

parking is in a parking garage attached to a mall, but signage needs to be improved once one gets

a clean & comfortable room. good parking and easy access

thought it was also a bit weird that i need to call the reception to ask for the wifi password

the hotel was really convenient with easy parking

hotel is in a very convenient location with excellent parking facilities

how to use the phone - specifically- what numbers are needed to dial to call room service, laundry and the

good air con. wifi ok. staff pleasant

wifi works well

and for a family of 4 it was a good division between the main bedroom and the room/beds for the kids

bar area in the hotel so we had to go in search of one in the town

a safe and clean option for anyone travelling by car and/or with a pet

i liked underground parking and 24 hours bar and food option

convenient location with secure parking and restaurant. pet friendly

poor wifi. wash basin cracked

we didn t eat or use the bar facilities, so can t comment on t hd at, but overall, we enjoyed our stay,

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one next

accommodated an early check in and late check out

staff, great breakfast, excellent wifi, perfect room with tea/coffee maker

location and spa facilities were satisfactory.

the hotel is new and modern. has a spa and gym for a few.

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two

there was certainly no meals . access was good , the room was clean and the wifi was good .

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open

clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

also, affordable ironing and laundry services

very impressed with the food and wine we ordered from the bar along with very good service

the pool and terrace didn't open until 4.30 which catered more for corporate clients

personal at the bar ( lady) was unfriendly and not speaking english

cconvient place, parking, friendly staff, pool.

friendly stuff, comfortable bed. laundry self service.

laundry room available as well as garage parking

reasonable fee (5 euros per night), which provides security to personal transport, also there is laundry

1. clean 2. easy parking 3. on-site laundry facility

very clean, great staff, parking in the basement lot, supermarket next door, and even a laundry facility

this hotel is pet-friendly, so we guessed that it was probably a movement from a dog

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk

as an overnight stop en route to seville and decided it was ideal for our needs: cheap, pet friendly, decent

wifi not always available in room - but always available in lobby and public areas

convenient room, clean bathroom, good location, fast wifi

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

fridge bar if required

excellent location, wonderful staff and a very fairly priced bar and restaurant.

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

room was good, hotel facilities, bar and restaurant excellent

bar service was excellent and prices were very reasonable for a city centre hotel

rooms lovely, very nice staff, little kids play area at reception is great

although we did not use the facilities ie cafe bar restaurant it looked excellent

mini bar with water much appreciated

parking places and really poor gym but it was a free one so can't complain

comfy bed (if you dont count dirty laundry)

great for a short break. nice breakfast, good gym and swimming pool.

room service available despite the information booklets stating that is was supposed to be open

the hotel was great, it smelt so nice! very clean and great atmosphere. the pool was great.

try to call room service or front desk and you have to wait minimum 40 minutes for a response

i did order for an iron and they confirm they just have laundry services.....

restaurant was shut but pool bar did some great meals although menu was very limited

that it got very noisy and boisterous with children running around, splashing and doing what kids do when they

this disappointment continued to breakfast, when we were informed, that the kitchen were not going to provide

small moan, not enough table and chairs for the chill out late bar as a lot of people went to the bar after

the wifi was a little slow but enough to get some get work done

had a beer in the lobby bar and it was 6e for a large glass (not a pint)

also, and whereas it was nice to have a complete series of dumbbells at the gym (4-6-8-10-12-14 kg), ending at

on streets at night on the weekend with a bunch of drunk kids

we arrived on a sunday and there were no facilities open - no restaurant, no room service

fast wifi

bar or restaurant other than for breakfast but this didn't bother me as there were so many options

the wifi was adequate

the hotel had a gym and a coffee machine to use 24 hours

amazing clean place, pet friendly, good wifi. central location. comfortable room and bed.

free wifi okay

wifi mini bar, kettle in the room

good wifi

wifi works fine. the rooms are clean and the staff is helpful.

screaming kids in the room next door, bin men, street cleaners, church bells

the wifi kept dropping in my room, for the rest everything was perfect

wifi

sushi on the menu for room service does not rock my boat

wifi connection

wifi reception is good and the bed was very comfortable

the noise down which to be fair most of them did , the saturday night was a wedding and we had a kids bouncy

this year i had my mother with me and the bar staff were friendly, joking with her, and really made her stay

very good aircon and wifi

has a good gym and also parking below the hotel

nice quiet room . pet friendly and good secure car parking.

free wifi was reconnecting in ~20 sec intervals. pretty much unusable.

nice room, comfy bed. good location in the city. decent little gym

they have food facilities and connection with a bar across the street that looked good but i didn t utilise

the rooms are decent and comfortable. the location is great. and the gym is small but fine.

advertised spa but it was sauna/steam room for extra 15

the laundry prices were a little high but we appreciate reasons for that

the mattress was comfortable, the wifi efficient, and the bathroom spacious

only suggestion would be having the bar open either all day or earlier than 5pm as it would be great to be able

plunge pool and surrounding area was really nice polite and friendly

it was well located to get anywhere in the city and had onsite pool and gym facilities

wifi works most of the time and there is good waterpressure in the shower

free parking, good clean room, excellent staff

wifi was good

we had early check in and guy from reception helped a lot , even with poor knowledge of english

stopover, a very modern and clean hotel with excellent bar and restaurant attached

free parking

lively hosts, beautiful house and swimming pool and view to the mountains

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could

then, personally i didn't like having to have breakfast at a communal table with other guests (i am a grump in

facilities are very good, and breakfast is awesome

super hosts. lovely breakfast and comfortable room.

the reception was superb. the room for the price was very good. secure parking.

well located,has street parking & also private parking for a certain daily fee

excellent large comfortable room, great location, friendly helpful staff, free secure parking.

enjoyed the spanish continental breakfast, and friendly cafe owner made a fuss of and spoiled the kids

central location, secure motorcycle parking

good wifi

spa area closed breakfast terrible gym closed indoor closed twins beds when i wanted a double bed

was closed, advertised a spa and wellness but we were told they no longer supply these options

parking excellent

clean and tidy with good wifi and a good cross section of international stations available on the tv

the rooms were individual villas with cute little plunge pools

the bed was so comfortable and i loved having our own pool and the gym was amazing

just had trouble with wifi in room so no tv.

wifi was weak on my second night, didn t even connect to the tv

it s very chic and the pool is lovely as was the restaurant

wifi was excellent

excellent service, and good location for my needs. good free parking as well, spot on.

also handy that there is a bar and restaurant on site

free wifi but only film4 tv channel in english but that s not the hotel s fault

free parking

simple breakfast facilities, good size rooms, easy check-in/out,tikitaka sports bar below that stays open

really noisy from bar downstairs, hardly slept for the 2 nights

the balcony door was squeaky, some noise from the bar underneath

very good a/c and wifi

the noise from the bar next to the hotel was open till 4, so you heard all the noise and cars pulling up to

very spacious two bedroom apartment with the laundry room and two bathrooms

laundry facilities available with in the apartment, ideal

good laundry equipment and arrival cleaning pack (washing up liquid, dishwasher tablet, laundry tablet,

lot of space, also the sitting room and laundry room were spacious

lots for kids to eat

breakfast was included in the price

the bar wasn't open when we arrived and it would have been nice to grab a drink

we did not take breakfast, early flight

great breakfast for 9e for 2 persons

breakfast was somewhat disorganised

hotel was very modern,clean and gym facilities and roof top pool etc was

modern, functional, free stay for kids, easy and free parking.

clean, tidy and well presented, wifi very good and maid service excellent

no tea & coffee in the room, mini bar prices also pretty high e.g. jar of jellies 6

gym

only down thing about this hotel was the bar staff wouldn't give me any ice to take up to my room

price of the hotel was excellent, bar and restaurant looked great

location near airport and walking distance to city centre with free parking

location and free parking

good parking everyday cleanup in room nonstop reception

i found it difficult to connect to the internet on my laptop, due to wifi and had to use my mobile data instead

you ring reception 15 mins before to turn on and check your card scans ok, didn t check out the gym but very

roof top bar & pool, really good food, good sunbathing spot, maybe more sun loungers needed so get there

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

worked well for us and we got the cutest welcome gifts for our kids

smashing, could hear neighbours and fast traffic, fortunately we stayed only for one night; no wifi in the room

on-site bar would ve been nice.

wifi connection in room(3rd floor) is rather poor. on the ground floor was good.

there is no bar area, but bars are nearby.

a bar in the hotel would have been good

no kettle noise from the laundry room

hotel was recommended to us but unfortunately a laundry truck was making either deliveries or collections on

bed air con staff location cleanliness rooftop terrace gym- and alicante

we loved the breakfast too

modern interior comfortable beds friendly bar man very clean and excellent value hotel

laundry facilities excellent

guests checked in later with their kids running and screaming in the play area which was right outside our room

her thank you for helping me with luggage and walking down with me to show me where i can park my kids was very

great wifi great air conditionning great location in alicante center good bed, good mattress quite and

good wifi, good selection of pillows

laundry facilities which we did not use

it advertised a laundry but it was a single washing machine so had to wait for it to be vacant.

cafeteria, great lifts, 2 beds, couch, desk, laundry room available (didn't use)

location, had all that's needed in room. liked the idea of a laundry service

english speaking reception, laundry for 4eur, what can be better

tv and air conditioning not working very fickle wifi - quite irritating when trying to work.

such as breakfast room, wifi

there is a bar where you can order drinks and water

have stayed at this hotel before, i use it because it has a garage and a bar / restaurant

wifi ok

one negative point is that kitchen is poor equipped and there is no iron, washing machine and dryer what for me

the room was big and there was kitchen with all the staff. it was as a flat. the room was clean.

tv didn t work wifi very slow

kitchen in one room was not very well equipped i

very good located, pet friendly hotel. nice and friendly stuff.

the breakfast could possibly do with being slightly better organised.

breakfast was great and the staff all very friendly

breakfast was excellent

nothing but if is nice weather breakfast outside with parasol

really listened to their recent reviews as there were no issues with staff, breakfast or the room

wifi was very bad, if you need to work or use it for more things consider getting yourself esim

position of the hotel, rooms, cleaning, wifi, personal

nice location. modern and functional, not charming. clean. near everything. excellent wifi.

no hot food as such, although there was a toaster and they did have a microwave behind the bar but plenty of

the mini bar fridge is small but enough to keep some extra drink cold

i liked that i had a balcony to hang my laundry

maybe an iron in the room however they did offer laundry services so that was also an option

the wifi signal in the room was very poor - inconsistent.

one other point concerns use of wifi

the bar attached is a proper local where you get wonderful tapas with your beer

you can pay to have your laundry done

unfortunately also during early morning time, drilling, hammering etc at 9 am, woke me and my kids up

we were travelling by car with kids and a lot of luggage so it was a problem

a few rowdy kids but nothing

we had to keep the air conditioning on heat to keep the room warm for the kids

no free wifi as technical problems

very clean and the stafford were very helpfull. we had an early check in

sauna and gym closed but lovely girl offered alternatives in sister hotel

lobby and bar area nice

no air conditioning in the gym

the reception personnel was very kind and helped me with my laundry on two occasions

stayed in the spa bath room, was lovely

the bar located below as part of the hotel is great for food and drink and again popular with locals

just a drink and slice of baguette and even though the spa bath was lovely, it took quite a while to actually

breakfast at coffee bar next door very friendly would rtn again, bed super

to open framed hanging rail with nowhere to store smaller items of underwear etc or a used laundry section

staff friendly, great selection at breakfast, rooms very clean

good wifi connection

100mbit wifi connection for free, excellent comfortable beds, fully adjustable ac with heating or cooling

the staff are lovely, the room was perfect and the breakfast was outstanding with enough choices to satisfy

knowledgeable staff cleanliness walking distance to beach shops and restaurants room

good breakfast, good wifi and nice staff

there was brilliant aircon and the wifi was good

very modern room, friendly staff, early check in was 15.

a 4 star hotel we were surprised at the lack of facilities, no bar, no room service, no restaurant, no onsite

g slow laundry service that was not available at weekends

room has enough space to stay with a family of 4(2 small kids)

they organised an accessible room for her with an early check in and at breakfast the staff were extremely kind

wifi difficult to access. gave up.

astonishing views of the city from the viewing platforms in the bar and restaurant on the 26th floor

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff

moments from the esplanade and marina in one direction and santa barbara castle and the santa cruz area in the

wifi was very poor when we were in the hotel

the room was well appointed and comfortable with good wifi and amenities

staff was super helpful and friendly. spa was very nice!

room service and reception staff were excellent

good coffee from the bar as an alternative to self-serve coffee machine

wifi login couch has quite some stains which is a pity for such a stylish hotel

a small criticism was the need to keep logging into the wifi after any inactivity, however short

the bar closed at 4pm