the staff is very helpful very friendly and they even have a place to do laundry and snack machines

plus there are no signs posted saying there is a time limit on laundry

laundry facilities

and they had coffee and laundry facilities

the parking lot

we stayed in a smoking room

we had a smoking room but the blankets and sheets were full of burn holes

continental breakfast had very little options.

location and smoking room

the rooms are smoking. the room stunk with cigarette smoke.

the picture showed a hot tub by the pool and the hotel did not have a hot tub.

the room was really nice and breakfast was very good.

breakfast was great and attendant was one of a kind extra special.

the breakfast buffet provided a diverse array of delectable options, which we thoroughly enjoyed

inn was 5 minutes from the theater, the breakfast was excellent, the room was recently renovated, and the price

did not try the breakfast

breakfast was very good. the bed was excellent. ..very comfy

more better breakfast ? ?

no breakfast

no breakfast.

laundry in bathroom

wish breakfast had gone a little later than 9:00--since checkout was 11:00, we could have used a little

pool was dirty

too much chlorine in the pool.

the breakfast was not very good!!

i appreciated the on site laundry room and breakfast was excellent

we had to go to the desk to get new towels out of a laundry basket

the rooms were clean and the kids loved the pool.

clean and quiet no road noise good parking and friendly staff

clean, 2)large rooms, 3) exceptionally competent and friendly staff, 4) hotel lobby and breakfast area

theres a few things i would improve on: -if you want your front desk to handle having qtrs for laundry, make

the property was close to everything. food, laundry, and close to jungle jim s

i absolutely love staying at this location. its always pleasant! plus they are pet friendly!

pet friendly, friendly staff

of hotel, over charged me for pet fee when it was a service dog, hot tub was very very small

the peaceful surroundings and ease of entry, and laundry services

easy check-in, friendly staff, good amenities ( free wifi, room service, fitness area, vending, laundry room,

parking was plentiful

truck parking.

they could have rule of no smoking on property

i always remove the bed sheets & towels and place in an easy to collect pile for the laundry service at checkout

had parking for tractor trailers and free breakfast. close proximity to shopping.

breakfast needs work..

very nice. the indoor pool was nice. breakfast was good.

kids loved the breakfast and the pool

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

laundry cart left in hallway with pile of dirty sheets on the floor

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

granddaughter and i really enjoyed the pool

gym and pool available but unfortunately didn't have a chance to use them

access from parking area to entry was very convenient

enjoyed the breakfast

the breakfast area was spotless and the food was great

gym and pool available but unfortunately didn't have a chance to use them

laundry was pricey

the breakfast was not very good.

disappointed in pool. came there so kids could swim. pool was not heated. very disappointed!

we came for the pool and the refrigerator/ kitchenette

very clean . my kids enjoyed the pool.

pool was closed, bar was not open late enough in the evening.

i also didn t like that the kitchen and bar is only open on weekends

the spa tub was devine.

very good bar service and location in walking distances of all useful daily services

service , location, gym and amenities

the gym is small but relatively well equipped

they had a great free breakfast as well as pool area

the breakfast was well stocked and they had different foods each morning

clean, indoor pool, comfortable , close to the highway, price is reasonable

bed was super comfy, room was super clean and i loved the indoor salt water pool

location, breakfast, comfortable bed and pillow

the pool needs a little

pool was filthy, our room was being cleaned as we went to get into it after we checked in so they

the pool seemed dirty or cloudy. my friend would not swim.

breakfast was great

staff was very friendly, breakfast was provided and had a great selection, the room was clean and the bed

breakfast was good. lots of orange juice coffee eggs, bacon.

pool was dirty, had to call the front desk because the internet for the tv didn't work, and the 2nd

i left everyday before breakfast.

staff were great, and it was really nice to get a hot breakfast again instead of a sack

fact that the hotel had everything you needed from a fitness room to a laundry room to a bar and restaurant on

breakfast was not included in the hotel price

fact that the hotel had everything you needed from a fitness room to a laundry room to a bar and restaurant on

out couch was very very uncomfortable,employees should be trained better at the front desk, and pool was only

easy and fast check in, nice lobby and bar area. friendly staff.

also like that it had laundry a room & on wednesdays they feed the guest for free, free drinks as well

only one laundry room

the laundry area was also super nice, when you scan the qr code to pay for the washer and dryer, it

good size room nice kitchen

they have the best breakfast

i didn't like that i had to pay for parking.

small pool with no restroom fir the kids that actually don't pee in the pool

soundproof rooms with room darkening blinds allowed the kids to sleep in later than usual

pool area was warm for the kids to play a long time

kids loved the warm indoor pool and 3 foot to 5 foot depth

for the whole three days to give me new towels or more coffee nothin at all and the dryer n there laundry room

laughed at me when i asked for even partial refund so that i could send out my laundry to be de-bugged

the breakfast was great

breakfast was good

breakfast was in a bag

was efficient on a smart phone ,room was clean and ready breakfast was excellant

was some kids that was very loud running up and down halls bouncing balls in hallway all hours other than

no problem with late arrival and late check out

rented this hotel as a special trip for our kids to swim and eat pizza since they were going back to school

there was some kind of kids baseball tournament so the pool was filled with kids the whole time we were there

the hallways and laundry area were very clean, also

laundry more centrally

laundry onsite at a reasonable price and front desk always stocked with quarters

i would like if smoking and non-smoking rooms were seperated, especially when you have children.

very comfortable beds, clean rooms, breakfast was super.

pet smell was awful, took me 35 min to get checked in as the front desk was a joke nothing much

i did not stay at location due to pet dander in carpet allergies

were cigarette butts and ashes in the kitchenette sink and long hairs entangled in the bath towels

the kitchen in the room

peaceful and pet friendly

i was also never told they had a laundry facility

breakfast was just ok but overall liked the hotel and would come here again.

parking seemed a little tight.

we overslept and missed breakfast

the breakfast was excellent

to study, and i was able to enjoy watching tv by myself in the second floor lounge while doing laundry

very clean. nice amount of storage for longer term stays. refreshing indoor pool

breakfast, wifi and parking was included in hotel charges

wifi worked first day only

free breakfast comfy bed

kitchen in the room!

it had a kitchen

if it wasn't pet friendly, i wouldn't stay at this location

if it wasn't pet friendly, i wouldn't stay at this location

staff was very helpful. pet friendly.

it is a clean place, has laundry, gym, and a good breakfast.

friendly and helpful front desk guest laundry

laundry facility had broken appliances and although they required quarters the hotel had no

wasn t the cheap stuff, price is extremely low for the quality, the staff was extremely nice, laundry room

guest laundry was a bonus after 3 weeks touring

laundry service

hand towel for two people i went and ask for more and they said they couldn t giv me anymore laundry door

comfy bed. clean room. no pet fee. microwave and fridge worked great.

wifi was marginal

pet friendly and staff are helpful

her to take my dirty towels and she made me clean them up and take them to the hallway into her laundry basket

breakfast was not very satisfactory, with limited options and not-so-much convenient setting

the breakfast exceded my expectations and the hotel personel were the best part of my stay

pool and spa were closed. friendly staff.

open the pool open the gym have smoking rooms

laundry facility

in parking lot ,the driveway, finding the entrance at night, no change or soap for the laundry

dryer didn t dry my laundry after putting $6.00 in it. beds were very hard.

was clean, staff were exceptionally friendly, the room was great, breakfast was good and the coffee was awesome

the young man in the kitchen had a attitude when he had to make more food ud83eudd74

it was super busy couldn't use pool or gym after 5pm till next morning it was packed

have never had a problem connecting to wifi until now

breakfast was very good, and staff was very friendly

the room was great clean the staff was friendly and a good breakfast i extended my stay a couple extra nights

amazing breakfast

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

front desk clerk also covered breakfast set up and the laundry room

the pool area could use some work

pool was closed to to cv

was comfortable, everything was very clean, very close to kings island park, complimentary breakfast was good,

the pool and vending machines were down but the kroger is only 2 mins away

room was super clean an i clean for a living so it was great hotel was very clean love the pool

wish there was a hot tub. the pool was small and closed really early.

fitness room of any hotel i have ever stayed in

the breakfast was excellent and the lady that keeps the breakfast bar full comes around to check on

no eggs at breakfast

it had been locked in ,the toilet seat was broke,the tv volume was to loud couldn't adjust,the laundry facility

as if that would stop an intruder not to mention they have a whole underground trap door in the laundry room an

i liked that the police were parked in the parking lot of this place

at-door parking. fridge.

there were several people wandering around the parking or should i say stumbling around

too bad the wifi was so hard to sign on to.... i basically gave up on it!

friendly staff and great look and nice indoor pool

loved the saline pool as well

complimentary wifi and breakfast. the kitchen area was very nice and a surprise to me.

in advance and put our two room on separate floors although i indicated 1 adult and multiple kids

there were kids left unattended in the pool that were screaming

my party and i was very uncomfortable and nervous because of the number of kids without parental/adult supervision

my party and i was very uncomfortable and nervous because of the number of kids without parental/adult supervision

the pool probably had 30 kids in it, one of which came up to me with no pants on in the water

there were kids yelling as late as 1am in the hallway.

i was told on expedia that the pool was open but when we got there it wasnt open

great pool too

the breakfast area was very cozy and appealing, and the breakfast had hot and cold options, including

staff, very accommodating, good morning breakfast

for indoor pool were minimal, especially compared to the fitness room

shower had good water pressure. laundry facility in the hotel. beds were comfortable

the night manager told me to put the linen in the main laundry

like the laundry across from the room, very convenient, very good price to use

it had a laundry area

laundry facilities but no place to purchase detergent

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

laundry service

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

the breakfast wasn't the best.

the only thing maybe a better parking lot

the room was directly next to the laundry room

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

i liked the pool and laundry room

wasn t very clean. had an odor similar to damp laundry in the halls

was no laundry facility just a single washer and single dryer both very small and cost 2

nice,friendly staff. great breakfast every morning and nice rooms.

to kings island and the free breakfast was decent

good breakfast. lots of places to sit and eat. nice variety of juices.

convenient location. nice breakfast. very clean.

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

pool was nice and clean, there was a laundry for guests

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

quiet, kind, helpful staff, good breakfast, laundry facilities!

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

staff told me i could not get clean towels cause it wasn't laundry day

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

laundry facilities available with one washer and dryer

everything was great but just a heads up the pool is small

pool was a little cold for me but the grandbaby loved it

not enough parking spaces in the parking lot

the breakfast was ok, but not horrible for free.

they kept our rooms cleaned, we had a long ten nights with them, i thought i had pay for breakfast as app said

pool wasn't available, no free breakfast, said if we liked something we could buy it and it would

breakfast gym and pool

did not like how i wasn t informed of the pool being closed, the restaurant/bar being closed, and house keeping

lots of things for the kids to do

fun stuff to do buffet was yummy pool area fun music games and dancing for kids

so much to do and all the kids were excited like they were at a concert

the kids activities were fun for the grandkids

the pool and staff

the room door was not exactly fit well so conversations in the hallway or the laundry room nearby were audible

the water pressure was lacking and the gym is tiny. other than that, no complaints!

breakfast was great and very clean!

parking was ample and walkability in the area was excellent

the chlorine smell was overwhelming in the pool area.

didn't offer laundry service, only coin laundry.

nice pool

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at

there was a bar tender on thursday evening when i got there and was told there would be one on friday but the

loved the kitchen!

great location. peace-full setting. friendly staff. great breakfast.

staff, the staff 3rd shift and breakfast

basic breakfast

breakfast experience was not good, being out of lots of things, including spray for the waffle

breakfast person just made it a bit uncomfortable when getting breakfast

access to inexpensive laundry facilities was a real plus

wonderful swimming pool is there and delicious american breakfast

fantastic concept - giving the residents their own little kitchen

pool needed scrubbed

breakfast was excellent, location great, staff wonderful

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

said laundry for guests

i really liked the fact that they had on site laundry facilities

the pool was open 8am-11 pm which made my grandson very very happy

breakfast, heated swim and the staff that i ran into was all friendly, thanks

laundry facility wasn t functional when we needed it

kids running hallway at 11pm

the pool hours

excellent variety for the complimentary breakfast

wifi to indvidual vs common day logon. highway/ traffic a bit loud at night.

the night staff seemed a little put off because i needed change for laundry and i'm a night

parking was limited but i was still able to find a spot

location was great and right off the highway, they also accommodated me with an early check in which i appreciate

i also appreciated that they allowed me to do early check in at 10 in the morning as i had just drove 9 hours

the tiles in the pool could have been cleaner

parking is not fun, but not avoidable in a larger hotel.

everything. pool and hot tub was a wonderful bonus. bar and restaurant were wonderful.

it has spaces where you can stay such as a gym, a restaurant, pool and work space

the gym was very small

the pool area could use more chairs

the laundry machines and dryers were new and free for guest use

pool fire pit and breakfast

breakfast was very good. lots of space in room.

staff is always friendly and helpful, and lthe kitchen in the room is perfect when you have a toddler

nice pool and courtyard areas

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

clean, great breakfast, great accommodations for the price!!

staff was helpful and pleasant; conveniently located to restaurants and our destination, free parking

if i have to choose, pool could use a fresh coat of paint,

breakfast was great, & bonnie was very professional & could not have done more for her customers

bar area could stay open later for socializing

my son had a wonderful time at the pool. room was very spacious.

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

beds, nice pool area and clean hotel

we were in the city already and were given an early check in

having laundry facilities available but a number of machines were out of order during our stay

holloween party with kids running all over and no parking space was a bit overwhelming.

loved the breakfast. loved the gym. room was excellent. couldn t hear through walls.

pool wasn t heated and and could use some updating

my family could not use the pool due to the way their kids were acting and them drinking

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

the ice machine on the 4th floor as well as laundry facility did not work

laundry room disgusting

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

rude staff, filthy room, pool, ice machine, laundry room all out of order

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

no breakfast, but free laundry was nice !!!

there was laundry facilities on the premise

spacious room. quarters are provided for the laundry.

thought there was a laundry area, but there wasn t

they advertise that there is laundry service on site/laundry room

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry facilities were down continuously

like that it had room for my kids and i could close of from them

key card wasn't working on the pool, but it wasn't an issue

less chlorine in the pool!

this made it a pain for the kids tablets and phones

parking was limited

love having a restaurant and bar on site

it also was nice that they offered breakfast, so we started our day off well

staff, clean and comfortable rooms, great breakfast

loved there breakfast

breakfast attendant could have been a little nicer

location, great breakfast and clean hotel

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

the breakfast was delicious and the staff always

even though covid stops the hotel from having a hot breakfast, the breakfast they served was very filling

all rooms are pet free and they shouldn t

i was surprised by an additional $75 fee for my pet

good parking and safety

it was clean , they had a nice little bar inside and patio

needs more handicap parking. bar area should remain open till 11.

convenience of parking at the back of the building and walking right into the elevator lobby

the staff were helpful for questions about the wi-fi and change for the laundry

breakfast was minimal and no nondairy milk options

helpful staff, plenty of parking and great location

kids were knocking on my door and running away.

lots of running kids at 2am. but thats not the hotels fault.

was someone in laundry room that looked like they were homeless and there to wash their clothes

there was plenty of parking

did not like having no breakfast in the morning there's no reason for the hotel not to be serving breakfast

the room was very clean and the complimentary breakfast was excellent.

bed was amazing,me, my kids and husband all had a wonderful nights sleep

construction and parking

the indoor pool was a hit with the kids

location and proximity to cinci open. lobby and bar were great too.

the grill & bar food and in room service is superb and excellent dining

hotel, friendly staff, location, pool and exercise facility

the laundry area was clean, and appeared very affordable

he said ok, went in the laundry room and grabbed some out of the dryer i assume

to use hand towels for wash clothes because laundry was behind

the facility was clean, beds were comfortable, and the breakfast was great!

breakfast was all carbs and as a diabetic there wasn't much to choose from

didn t work, it took the money but the dryer left our cloths wet so we had to drive to find a laundry to dry

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

my room was right next to laundry room

asked front desk for more towels and was given a bath mat and told he wasn t there to do the laundry and

laundry $$$$$ only takes quarters an front desk had none

the parking is absolutely horrible.

very close to the gym

how far away the parking lot is from the doors of the hotel

lots of parking in the lot across the street

difficult parking location for moving luggage in alone.

they said there were some in laundry but it wasn't ready yet

parking lot really dirty (bread, trash, empty food containers strewn about)

the beds were very comfortable and bathrooms clean. glad it had an indoor pool.

people playing cornhole in the parking lot in front of the entrance so it was a hassle getting in and out with

bar / restaurant person -is excellent representing the hotel restaurant and bar

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

only thing was the hotel was very noisy, but there were kids for a cheer competition, and a soccer tournament

buffet and pool and sauna

very clean and spacious rooms, and very good breakfast.

i don't think there's sufficient parking for when the hotel is full

the price of the hotel and the laundry room.

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

the staffs searched through the laundry, found it and returned

laundry on sight only a dollar wash and a dollar to dry very friendly staff

a bit on the pricey side there is no free breakfast which is always a downside there is a fee for parking which

year we have stayed here for a golf outing nearby

everything - service, food, gym, accommodations, location to the wedding venue.

the service at the bar / restaurant was superb as well

parking if you have a pickup with a trailer, bus or semi is difficult to get into

more washers and dryers in the laundry room would have been great.

there was trash everywhere outside... they had us in a room across from the laundry room

laundry machines and the ice machine were working and readily available anytime

there were many pet-lovers staying in the hotel that night

good location with nearby bar. wifi worked well. would stay again.

was very close to a sports tournament the kids were playing in

was very close to a sports tournament the kids were playing in

great breakfast menu and welcoming bar area.