the laundry room was not clean, the stairwell was not clean

didn t even attempt to clean room the week i stayed i had to go get clean laundry everyday

rooms were adequate, but laundry was poor. no bathroom amenities, just towels and toilet paper.

laundry was out of service.

army university like 7-9 min away got south park mall like 3-5 min away got gym close they got laundry inside

clean facilities. good breakfast. good location off of 95.

the pool and the whirlpool kept my kids happy!

grab n go breakfast was good. location was convient to highways

children wanted to get in the pool

room was clean and neat breakfast was a plus

laundry service is poor

replacement room smelled of pet urine

from the look of the parking lot, the majority of the hotel should have been available

sheets had some stains and even though we picked a non smoking room, it still smelled heavily of cigarettes

towels in the room, no smoking rooms available after i booked an available smoking online and now i can't even

the second room was clean but no laundry bag, no shower cap, no body wash or body

did not have breakfast

the pool was not open.

breakfast should be included.

the staff was great five star i will stay again i will tell anyone to come stay there also the bar was great

we tried calling oyo from the parking lot across the street that evening, and could not get a connection where

people roaming the parking lot, partying

the grounds are a mess, with broken fencing, a pothole-filled parking lot, and lots of solid bulk waste, like

outside area, bar area, gym

very nice staff, service with a smile, clean, comfortable rooms, great tv options, nice bar and outdoor seating

room, so stressful after long busy day traveling, then having to wait for room change with pet

breakfast was ok but could do better.

pet friendly

daily room service, no free breakfast when the hotel price is still the same

kids couldn't use pool because of the amount of chlorine

i liked the hotel as a whole, the bar (and heather the bartender) were great.

there are some college kids staying there due to housing shortages on vsu campus so it can be noisy

the wifi password resets every sat at midnight, which would have been nice to know when checking in on

nice laundry machines for $2

it didn t have a hot breakfast

the staff members and kitchen

of free snacks for breakfast, hot chocolate, tea and coffee

items for kitchen were not in the room. they had to be requested.

laundry room and cameras and locks everywhere

laundry room still has broken washers

convivence and the kitchen

have a service cat and they didn t let me stay for my cat, when in the politics it says it s pet friendly

00 dollars for a small pet

there was a pool and the size of it

staff was friendly. the big guy worked on pool to get it clean.

people that live at hotel were selling drugs and smoking weed in parking lot.

didnt get room i booked. pool wasnt open for a few days in beginning

was very happy they had a pool

laundry mat was out of service, pull out bed was disgusting

don't plan on staying there long and having laundry done; they have the laundry bags and request forms in the

the pools spa was cold, and they didnt know or want to change the temperature

spacious rooms, nice breakfast, nice staff

that the pool was closed for maintenance.

they said no access to laundry

in the bathroom goes on whenever the light is turned on- and the fan is very loud 2) the fitness room should

no ice on 1st floor, no indoor pool

best breakfast, friendly staff, very courteous

continental breakfast was very good

beds were a bit uncomfortable, there was no wifi as advertised, and the air conditioner would turn on for 30

a few drunks and addicts hanging around parking lot

i didn't eat the breakfast. but the location was near a nice restaurant that we ate at.

i was charged extra $1 from my account for a pet of which i had no pet

we missed the breakfast.

location free laundry

i had a serious need to do laundry so the free washers were great

i liked the laundry facility and food cupboard they have available for folks to use

plus the staff were very friendly and professional, the whole property spotless, and the laundry was my kind

doing laundry was free.

i had to put my clothes in a laundry white bag and place them in my truck all the

very clean good wifi easy access to food across the street atm in lobby laundry machine

the hallway had dirty laundry and half eaten pizza left on a table by the elevator

) room location: right next to the laundry facilities which ran just about non-stop all night and day (may have

the laundry facilty was a blessing

parking

the wifi choice to see an add

the room was comfortable, especially the bed, and the breakfast was truly a

i enjoyed the gym

parking kind of sucks but that s anywhere.

friendly staff very clean good breakfast

breakfast was amazing

very clean, staff was so helpful and friendly breakfast very good, many choices

seems that there is non guests everywhere ( at the pool and at the breakfast place in the morning) it s so

pool's floor, my bathroom didnt have a lock, the pond had a bit of trash visible from my bedroom,

free laundry, lean well appointed kitchenette and amazing staff

free coffee and laundry free also- soap available for a buck

free laundry, lean well appointed kitchenette and amazing staff

clean professional and courteous i felt right at home suite was amazing and pet friendly we thank you

it s wonderful that they take pets

laundry facility was on the 2nd floor

staff could not get it together. dryers (2) in the laundry room and don't work

there wasn't nothing to dislike besides the pool not being open

loved that it had a full kitchen

rented a kitchen suite which has a small electric stove

elevator was a bit slow and the laundry room had a washer and dryer that were broken

called front desk we were told there is a laundry on site nothing they could do again house keeping gone for

she had been doing laundry and switched the sheets for me

staff was nice and helpful!! breakfast was on point.. nice as well.. beautiful rooms!!!

staff very friendly; free breakfast was great and had variety of options

laundry on third floor needed repairs in room. beds to high

on my room key holder the room number didn t exist lol a wonderful staff member in the laundry room and

the lack of room service was annoying and the room smelt of dirty laundry

i didn't like everything was great would definitely give referrals to stay breakfast was good and very clean

hot breakfast with pancake maker was a plus

the wifi and how close the stores were.

cleanliness of the hotel and the breakfast was fresh and hot even 20 minutes till breakfast was schedule to

was great, the accommodations were good, the staff was very pleasant, the room was clean, and breakfast was good

the breakfast was great too

the breakfast was much better then any other free breakfast and it was

one laundry room had one washer and one dryer

good parking, well lighted.

the pool was very cloudy and we went to breakfast an hour before closing and there was no scrambled

breakfast and wifi connection were good

is a nice swimming pool and the staff is very friendly

pool is closed, laundry was out of service, rooms have a weird smell

pool and laundry closed also smell in room

outdoor pool, not open yet.

there was a pool, but we could not use it.

pool was closed

laundry room floor was messy and you could see it from the elevator hallway.

you even have a clean laundry to use

no dirty laundry bag

upon checking in, we got to our room only to find out we had a full kitchen and not a tub

rooms. coffee facilities in general gym was nice. pool ok

most hotels use scent free laundry detergent and scent free cleaning products but this hotel doesn't use scent

also, in the laundry, two washers out of two were out of order, soda machine out of order, and vending machine

i go to petersburg often

we loved the pool and mini jungle gym

i didn't realize it was a pet friendly place.

breakfast could have been better..

needed last minute reservations and we wanted a pool and they offer breakfast and parking

the pool was a nice bonus and the location of the hotel was great

nothing except maybe the tv and the wifi speed. other than that nothing

breakfast is the bare minimum (bagel, toast, juice, yogart, oatmeal, muffins, cereal, coffee) but

nothing working or clean laundry washing takes your money not worth stay

be upgraded looked to dangerous for kids to play on the grass needs to be more kept up on and the laundry room

wifi wasn't the best. especially in the upstairs rooms.

has been updated with tile, furniture, and bedding, but the bones, like paint, doors, hallways, parking lot are

there were sketchy people outside hanging out in the parking lots, there was a shooting on our road so we stayed

also there is no spa or jacuzzi as the add days only an indoor pool

love the location, the professionalism, the breakfast in the morning, the happy hour, and the comfortable

the pool

the lady who runs the kitchen is lovely and helpful

paid over $400 for 3 nights and couldn t use pool, gym, or dining facilities

laundry facility wasn t working

laundry facilities were unavailable

credit card needed for laundry machine

fact the owner made me checkout, due to a mixup with laundry, where on 1 occasion the maintenance man allowed

with balance and mobility issues we were very close to door to parking lot to that was great

party laundry services were good except for the overcharged fees and not able to contact laundry company

due to the circumstances breakfast was fine

comfy and relaxing had a free breakfast

the breakfast was huge and delicious

staff friendly n efficient breakfast crew very welcoming, food good n hot, relaxing.

needed extra blankets and were told no because the laundry was closed

they also has laundry and that was so helpful

i did not have the breakfast but it looked delicious

rooms with the option for smoking rooms

convenient location off 95. many different food locations all around. decent breakfast

the starbucks in the lobby was closed, the pool was closed and no breakfast.

desk workers had prepared a birthday gift bag complete with a card, snacks, and complimentary breakfast

pool

called ahead for booking to see if the pool was open and available and was told yes

of the highway so you hear so much traffic all day and night not to mention there is some kind of bar or something

if i had booked more than one night with the intention of using the pool to entertain my kids, i would have

i didn t like the $75 pet fee for a 10 lb dog which made no mess.

official website says pet fee is $75 per stay up to 2 dogs

the free breakfast was also really good

comfortable, good location, near many restaurants and always a great breakfast.

t hang up my clothes , no hot water , no ice , no laundry , no breakfast , key kept stopped working , a lot

laundry room was broken

the laundry room dryer needed to be replaced

burn holes in the blanket. couldn't get a non smoking room.

the room was clean. the room was updated a bit. i enjoyed the free breakfast.

while i appreciated the laundry was disappointed that dryer would not take my electronic payment and when i

the bedding and towels were clean, and there was laundry and breakfast available.

the laundry room was not available

having laundry facilities available was great. the proximity to convenient stores.

laundry was broke, whirlpool literally had pond scum spots in it.raggedy!!

the room was clean, breakfast was good, and service was good.

need more parking spaces

good location and is very comfortable. free parking.

comforters torn up, cable selection, wifi password not easily accessible

for price because of covid-19 maybe lower price because you are paying for breakfast and gym but a very nice

no hot breakfast as advertised. vending machines didn t work. laundry facility was just ok

the breakfast was very good

signing in every time i used wifi

of the key card readers for the door from the parking lot did not work

pool was nice

no laundry bag

breakfast was good! had a good night sleep as well!

the breakfast was very good with a decent variety and the staff kept the

very quiet. bed was comfortable and liked bed comforter. good selection of breakfast items.

00 fee to park my car in the parking lot on top of the high price of the room

the laundry room was filthy, dirty face masks, trash that stinks, and just dirty like it hadn t been

the breakfast was excellent

i requested a late check out online but was told there was no record of it

cheerful and friendly staff i like having the extra large room with sectional couch living room pool was nice

grab and go breakfast included a sausage, egg, and cheese biscuit, yogurt, water, and coffee

laundry room was just okay

also had a laundry room which was handy

really liked the sectional fold out couch - it worked wonders for us being able to lay with the kids until they

breakfast didn t have a lot of options

excellent breakfast.

microwave and fridge. also liked the laundry room.

my kids loved the bacon for breakfast

the gas station right next-door has a beautiful parking lot and you could tell they scraped it right away and

good location, modern, nice breakfast bar, bed was very comfortable, it was quiet

clean, easy highway access, breakfast.

clean, well located, quiet, great breakfast, excellent value.

it is very adequate for the price the parking is a little quirky

the parking lot had half of the lighting turned off at night

the wifi could be strong for the video games connection

richmond, va for a weekend which is why i usually book hotels like this for short trips, but the wifi could have

what's the point of having a laundry room if detergent isn't sold on premises?

crappy amenities, nasty breakfast, sketchy neighborhood, uncomfortable bed inside the room, dirty laundry room

distance to the needed amenities such as food laundry and stores

we tried to watch netflix on computer but wifi was extremely slow

also looked like someone tried pry outside door to parking lot open

easy access from the main road and plenty of parking

clean and very uncomfortable middle of no where and the location was weird didn t like it the wifi wasn t

parking place is good , clean and the front desk assistant was very helpful.

water, drains and wifi worked well

parking right outside the room was convenient after a long drive.

bed. clean room, wifi, tv........all good! frig/micro. much appreciated.

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

24 hr fitness center, guest laundry, enjoyed the breakfast

wifi was terrible

no music by the pool, noise from machines prepping parking lot on weekend days by pool

property was clean i did i use the pool but the water was cloudy parking was available

pool is very small and looks like it s only for kids under 13

pool heater went out the day before we arrived

breakfast wasn't ready at 6:00am. like advertised.

the breakfast were extremely pleasant and professional

breakfast was mediocre

they also had a guest laundry room

free laundry room was a life savers

it was closer to the highway. it had a gym and laundry area.

bonus was the free laundry with soap

self serve laundry service

a clean laundry area

the cleaning staff was not allowed in our rooms so we had to put laundry and garbage outside our doors in the

the hallways are bright and have good lighting; they do not have any laundry facility on the premises but there

no pool, breakfast could be better since the price is not cheap.

better room made for a much better experience. also breakfast was fully stocked

laundry machines are so close to the rooms- other guests used them to dry their shoes from

the breakfast was awesome. there were so many selections.

the property had breakfast it was very clean and in a great location

enough parking especially for handicap

great breakfast selection. great staff.

was expecting to go to the gym but it was not open

able to walk across parking lot to fast food restaurants, supermarket and restaurant with outside seating

the parking lot was well lit with convenient spaces close to the lobby

parking great

provided a very good breakfast.

there's no breakfast

deal in parking lot on arrival, dirty linens and bedspread had holes all over and was absolutely disgusting

the parking

there wasn't happy that free breakfast was solely coffee no food and i hated the fact i booked a smoking room

the tv channels, remote and wifi could use an upgrade

i like that they do offer smoking rooms, which isn't common finds anymore

i booked a non smoking room. this definitely wasnt the case. dirty. delapitated. loud.

i didn't bring a pet but i like that you can for free 4

was really efficient at check in and when the dryers were not working in the guest laundry she allowed us to

bathroom drain was clogged up but sunday it was good. laundry room dryer was very slow.

we were across from the laundry/housekeeping room

we liked the self serve laundry.

good location, ample parking for a bobtail semi, have to be creative if you have a trailer

laundry is coin operated, but also has phone app pay option

very welcoming staff, clean room, easy excess from parking, laundry machines for guest use.

nice to have a laundry room, refrigerator and a microwave

people put dirty laundry and towels in the hall and they stayed there all day

clean and neat laundry room

didnt like how the room had a musty smell and there was no laundry facilities

you had to request housekeeping wifi was very spotty no laundry and air-conditioning did not work well

fact that it's not packaged breakfast being served is great & the rooms are clean & spacious

no indoor pool or hot tub

bar in the lobby and free breakfast were great additions to this stay

powdered eggs. guest laundry very small.

room service request did not clean our room poor service

the gym is the first i ve seen with dumbbells & a weight bench, plus water & towels

tight parking in the parking lot!

the hotel is not very well marked, you have to drive though several parking lots to get there

it was also quiet, lots of parking

us we wouldn't be able to extend our stay because we had a dog even tho they were supposed to be pet friendly

ample free parking available

on booking.com i booked a king size bed smoking. did not get either.

tight parking spaces

laundry machine didn't work.

and not a lot of parking around

the remodel job wasn't that good! no dishes in the kitchen no ice machine in the hotel

no laundry bag provided, soap was tiny, a/c unit was noisy

,i didn't want to bother the one housekeeper so i thought i was doing good , the shoot was for laundry it had

room was not up to par, ran into several issues with my stay. laundry was not quite clean.

only thing we like that the hotel close to ap , we book a room ( no smoking we are allergic for smoking ) upon

non- smoking room smelled like smoke

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

there spiders in the pool two of them hair floating in the pool and look like drug deals on the parking

wonderful staff, pool, and bar

charge you a $7 a day garage parking fee

stay in hotels frequently because i have two kids and travel soccer

was in close proximity to the hotel's laundry room

also appreciated having laundry facilities

good breakfast. was able to do laundry before leaving. very friendly staff!!!

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall

friendly, clean, laundry options, breakfast variety, price, free airport shuttle.

they were very accommodating to my late check out and always greeted me when i came and left

could offer a better breakfast

shuttle service

in the halls and why weren t the halls being monitored and that i did not feel safe with the kids hanging out

awesome free breakfast.

the hotel does not offer any room service or laundry service and no one uses hotel phones anymore

my family loves the pool, and i love the laundry facility

starting with a great waiting area equiped with a big flat screen tv in the lobby, nice gym room very well

staff, nicely decorated rooms, satisfying breakfast including extras like favorite toppings for waffles and

wood chairs, with flat tv to raise the ambience, while serving the free, super good and generous breakfast,

easy check-in and room was ok, although a bit worn. my room was convenient to the parking area.

quick check in and allowed my pet.

the location of this property was convenient and they are pet friendly.

due to the limited amount of guest not staying here, parking close to the room was a breeze

entire property and room was dirty, and dingy- trash, cigarette butts, bags of food all over the parking lot,