no laundry on site:(

there was no laundry bag available in the room for carrying out our dirty clothes

the kiddos loved it as well as the pool

i went out for breakfast near by

the wifi didn t work the entire stay

i also loved that they had a laundry area because we went for a festival in it rained so much that we were

enjoyed the pool an even had a picnic at the table beside it

it was quite adequate. i was not expecting a formal breakfast. good value.

they advertise hi speed wifi but ive only never gotten more than 1mbps.

thus after driving five hours, not pet friendly, argumentive, finally

check in was delayed due to housekeeping and laundry.

adding another breakfast meat would be great.

everything was fine. the breakfast was really good.

parking

outdoor lights in the back of the parking lot

some lights didn't work in the room, the other tv wouldn't turn on for the kids.

booked this hotel for the pool so our kids could get out some energy after traveling all day

need a bigger parking lot. if pulling a small trailer no parking or place to turn it around.

breakfast buffet gal didn t really like her job

dirty pool lots of dirt & hair so we didn t really use jt

staff was very nice and they had laundry in the hotel

coin laundry was

in the pictures , they show a pool and a hot spa so my plan was to put my laundry on and relax in the hot spa

the room was very nice and comfortable and the heated pool was awesome.

the breakfast

laundry room had dead bed bugs on floor and on top of washers

the breakfast.

and it was very pet friendly with a pet walking

the pool wasn t open

pet friendly. location. big rooms

like smoke and beds weren't comfortable and sheets were still wet from laundry which made it feel

they need a guest laundry

no laundry room there are no places to do laudry in that town

no laundry available

details said it had laundry facilities and this was a major reason for booking this hotel

there was a guest laundry which was a great

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities

unclean. outdated old dirty furniture. dirty laundry.

i only have a problem with the diry laundry on the bed

i don't eat breakfast but they had the option

com for a king suite that was pet friendly and they had to down grade our room because what booking

was pretty small and breakfast was definitely nothing to write home about, slim selection and very basic

the hotel is very clean. good breakfast excellent staff

very friendly, hotel very clean, breakfast buffet good selection, and parking satisfactory

in the time of covid they had restrictions on the pool

liked the food for breakfast

the cleanliness and hotel staff and hot breakfast is a plus

hospitality of the staff, the ease of check-in, the ambiance, parking safety, the breakfast was

parking

i hate the gym has been out of commission for like five years now.

the breakfast was great, and super convenient, as we had to hit the road early

parking lot

wifi did not appear to be secure

the kids enjoyed the pool

breakfast consisted of great choices from eggs to pastries

i also needed to do laundry, which they had on site

staff was very polite and nice. we felt very comfortable and gym and the breakfast were great.

clean, plenty of parking

the pool was really warm

the pool could be heated

there was a free laundry

outrageous room service fees and extremely overpriced menu, inconsistent shower temperature with a tub that

restaurant, no room service, hotel construction

it happens but we were disappointed as we were passing though with kids

the room service pricing was gouging at best

old needs update, not the cleanest, sketchy guests and loiterers in the parking lot

staff and the added security of the county police in the parking lot

the hotel parking lot is barely lighted and in a remote area, i was afraid to walk to my car at night

cars in and out of the parking lot all night

the water pressure in the shower was good, parking was great.

i checked in with my mom and two kids

weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

wifi is very patchy, constantly cutting in and out

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them

pet fee of $175 seemed outrageous

both the roof top bar and the ground floor restaurant offer well prepared and original food and a good choice

purport to be pet friendly but the $150 non refundable pet fee makes them anything but

gym was good, as was the restaurant

hot last guest s food in refrigerator no response from calling front desk no response in chat gym well equipped

free shuttle service from the airport laundry facility

when i get to the room and open the door the room is full of dirty laundry

the location, shower, fitness and laundry rooms, the staff, and the rates.

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

didn t like the parking and limited access to rooms

she volunteered to get me ice and an extra set of laundry for our third

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

(i wanted to hand wash some laundry)

the front desk where the guest laundry room was located

com so we had to get two king rooms adjoining, not as convenient with small kids

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

i only saw one pet on the grounds. i'm afraid of pets, so i didn't like that at all.

wifi, it sucks like most hotels

convenient to red mountain theater where i was visiting, also to my gym and several great restaurants

nice little hotel gym

i also love the fact that they had a laundry room and a indoor gym

loved the kitchen

pool was out of order

there was pet hair on the spread and the pillowcases smelled like smoke

we have to wait in the lobby which is nice but no wifi till formally checked in

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

the had a wet bar that sold beer.

was great until i had some of my kids snacks and food come up missing after room service cleaned our room and

bar and no kleenex

gentleman running the front desk was amazing greeted my kids right away and got down to their level to have a

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

also, the bar stunk, literally like burnt plastic and cookies

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

a shelf area between the sink and toilet grab bar would be a great help

room itself smelled like a gym locker room

phone in room did not work and therefore was unable to order room service (tried calling front desk and restaurant

also wish the pool had more privacy

gym/pool

clean, close to the medical buildings. room service was good.

close to the airport, complementary airport shuttle, comfy beds

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

great breakfast, very nice room, reasonable price for a new year's eve, would definitely stay here

the best free breakfast! it was a full spread and it's free!!

its was not clear and the fireplace was on and it was up high and it couldn't be adjusted

clean room breakfast was amazing excellent customer service

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

too cold in the pool for dec swim

no bacon on the breakfast menu

the gym could be updated.

the kids on duty w did their best but management need to have more than one due peak days and times

they lied and said i had a dog in my room and changed me a pet fee

breakfast was delicious and the staff took care of all our needs.

misleading about free breakfast

awesome staff, great breakfast, 24 hour guest laundry.

atmosphere and pet accommodations.

smoking allowed directly outside room so air unit pulled smoke smell in

i later tried to call the front desk to ask about the wifi but did not get anyone to answer

free breakfast & wifi is a nice stayed here several times before and have always been satisfied

parking limited with no provisions for handicap parking.

i booked for a non-smoking room and got a smoking room

parking area was very well lit

the entrance to the room from parking lot

is in center of building so walking a pet or even going to your car from the 2nd floor rooms is tiring

i had a smoking room and compared to other hotels it was perfect

laundry

laundry good and easily accessible and not expensive

hot tub was under construction, and indoor pool does not mean heated

i liked the gym and suna as well

me full price in bar for virgin pina colada, limited breakfast choices, understaffed , they ran out of plates

parking spaces were abundant

wifi isn t working

breakfast is goodud83dude0a

quiet location and well lit, clean parking lot

a few more parking spaces would be nice.

breakfast area, coffee available 24 hours, onsite laundry facility

instead of grabbing them herself, the worker took my daughter back to the laundry room with her to get them

pool was closed breakfast did not arrive for 3 days

pet friendly

amazing breakfast!! best hotel breakfast that we have had in recent years. nice, clean room.

breakfast!

parking for a boat was not very good due to a small parking lot

originally given a smoking room, but they changed it for us right away

it was very clean and comfortable. the staff was very nice too and i enjoyed the breakfast.

pet rate is too high

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

wifi signal although free, was mediocre at best

the location was good very clean nice swimming pool breakfast was great!

our room is next to laundry room so the noise is quite loud

it was next to the laundry room and staff would smoke outside our room and the smell was making us

no parking with lighting

could smell the cigarette even we stayed in non-smoking room

dated and reeked of cigarette smoke even though i asked for a non smoking room

no bar but understand.

loved being able to bring my pet - and seeing everyone's pets!

we brought swim wear but the pool was not accessible

the common areas as there were several large corrugated pipes in various areas of the lobby and bar

the pool table and bar area gave it a nice addition

the dryers in laundry facilities were filthy with some ki d of oil ruining my work clothes, and the pillows

laundry room right next to my room was noisy all night.

big parking lot

mold around the tub and when i opened up the closet it smelled like a dirty laundry bag and the carpet looked

my friends and i loved the complimentary breakfast

pool was closed for painting

parking lot that circles the building, so it accommodates people towing trailers very well

great breakfast too

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

i also liked that they had laundry facilities

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

he stated that he didn't know because there were no one on the property until the next day to do laundry

spacious room with good amenities. good laundry facilities

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

#3 - too loud with kids running up and down the hall after 9pm-1am

there was definitely not enough parking

location just beside the interstate and free breakfast

parking, breakfast, and wifi are all free

no guest laundry available to wash sweaty clothes from the fitness center

very good as it had most anything you would want for breakfast!

the gym was not available

claimed to be a pet free facility but it seemed every other room had a dog

couldn t work while traveling using wifi

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

i didn't like that the laundry room on my floor was down.

the breakfast was better than expected on a typical continental breakfast

in early and was told by the manager our room wasn't available yet which was fine so we took the kids sight

bed wasn't made and had dirty laundry when we came in.

shabby hallways loud and littered with used laundry and trash long term stay tenants very

don't have coins available for people to use the laundry services

luggage carts available, was given a laundry cart to bring our stuff in

comfy bed, big room, good breakfast and even had a laundry room

breakfast was good

breakfast confort location security

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

that the pool wasn t open

we could here it from the parking lot

the location was great. the front desk let me get a early check in

everything my kids enjoy the pool

liked use of laundry on property

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

the location, the size of the room, the laundry room and the pool!

staff was great. i like that it has laundry room and pool.

laundry room on site and very clean

every area was clean including the laundry area.

size of the room and i loved having the use of a kitchen and office

convenient location. clean. free parking and good breakfast.

parking

convenient laundry room

for a laundry room and fitness room

on-site parking. laundry facilities. food in the morning and evening.

a dollar bill changer would have been helpful in the laundry room.

clean, affordable, easy access, pet friendly.

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

change machine in laundry room and no change available at front desk

the gym

so friendly and very slow no bathtub and terrible water pressure in shower not enough handicapped parking

i also expected a jacuzzi, but there was only a small pool

laundry room was out of order!

breakfast

pool was not open for kids to swim.

while breakfast was good, more staff was needed to keep food supplies and hot

parking was a pain

staff accommodated special requests. laundry facility on-site. comfortable bed.

food and bar was a nice touch to get a late night snack and drink

we had easy access to the pool, which was nice

breakfast was very good, but i had been used to having breakfast included in the price of the room

was told that i could order a light meal in the evening in the bar area only to be told by the bartender that

there was a bar and breakfast for purchase. the rooms are a good size and pretty nice.

parking got very full

also sad that the gym wasn t 24 hours

and parking was excellent

lobby area & safe parking

my husband likes the cinnamon rolls at breakfast

the breakfast was not that great

good breakfast

the beds were very comfortable and breakfast was good

staff was very pleasant,good breakfast and location wasn't far from restaurants or mall

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

breakfast was excellent

breakfast now days at hotels seems to only consist of waffles, muffins, toast and bagel

pet friendly nice front desk staff

breakfast and room

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

identifying 'laundry/valet' on website misleading- very disappointed the

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

the staff could have been a little friendlier. also there was no laundry facility onsite.

relaxed surroundings - good breakfast

laundry room was only one machine and one dryer

kids above me start running around late at night early during the morning

guest above me had kids that was being disruptive, jumping a lot

the parking lot was well lit and the property well maintained

kids above me start running around late at night early during the morning

the plenty of parking

the bar was under construction but that will be a nice addition when its done

indoor pool, location, clean, microwave and refrigerator was key points for me aswell.

with that being said, the main entrance was shut down, all amenities were closed, and the parking was full of

beds are comfy, kids loved the pool, was not rushed out at check out time

laundry room is a washer dryer

not enough guest laundry and room didnt have a fridge.

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

we tried to use the laundry facilities which

even if you travel with the kids

we were not loud and there were kids running through the hotel loud and taking pics but i didn’t complain on

room service and asked for cheesecake, luckily my boyfriend tasted it first because they sent up

the pool was amazing and the hotel is absolutely beautiful. would definitely stay here again!

beautiful, too cold ton play golf but it was still a great stay

no free wifi

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

doors to laundry rooms were always open and loud

i liked the matteress. the view from the patio. the breakfast. pet friendly.

there was plenty of parking. the were pet friendly.

was there for 10 days and only received room service once

laundry room was all tore up for renovation

someone got in a fight in the parking lot that night and we woke up to broken liquor bottles

i dint like that there is always people outside the hotel smoking

tvs didn't work , and wifi didn't work. the pool was dirty

the pool was the only good thing

no plastic laundry bag

staff were very helpful, supplying utensils for our room microwave, change for laundry

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

the pool was a great hit for the children and the bedding was wonderful

very good breakfast

it was clean and neat and the breakfast food was good.

pillows to soft noise from interstate would like a better breakfast option

breakfast was adequate but could have included some type of fruit

kids running around upstairs kept us up all night

breakfast would be my only complaint

we were unable to use the pool or the laundry, both features that we sought when selecting a hotel and expected

no problems with parking

breakfast and pool

parking lights shone into my room and curtains didn t close

limited breakfast was due to not having a full hotel

house keepers where not friendly and told me i had to take my own towels to laundry to get some more also they

however, we were told that the laundry was not done and all they had was bath mats

room wasn't cleaned any while we were here i had to take my own towels t down stairs to the laundry get my own

cleanliness, comfort, safety, great breakfast, ease of check in/out always meet my expectations

it was kinda tricky to get to the parking lot, having never been there before.

no laundry

we also read they had laundry room for guest but never found it nor could we find someone to ask when we needed

was still there and we figured out it was coming from the housekeepers room where they do the laundry

the breastfast the pool... me and my kids really enjoyed ourselves!

you have kids and get two rooms don't use this hotel because if your child falls or laughs to loud that's to

there was a small kitchen area with dishes in each room

parking, and location.

there was a fully equipped kitchen, a great shower in the bathroom, the room was quite spacious and the bed

pool had a lot of bugs in it on saturday morning

it was too rainy and cold to visit the pool, but it looked nice

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

loved the location of my room! it was perfect, especially when you have a pet in tow!

plenty of on site parking and easy access to the building

the gym wasn't open

the room was nice and the breakfast was hot and nice variety

easy parking, clean property, and lightning was great

breakfast has a great selection. very, very clean. i will be back.

the lady over the kitchen was a little hateful towards us

i had a place to park my semi truck. i love that it had dove product.