you still have regular amenities such as access to a clean pool, laundry facilities, gym, and breakfast as well

pool is a little small but none the less it s a lovely indoor pool and outdoor grill/hang out

clean, new, nice amenities for kids, etc

parking is plenty

parking lot is very small

the laundry room for guests was terrible.

laundry closed

laundry on site

there was no laundry bag or extra blanket in the closet

we could hear the next door when they flushed their toilet throughout the night as well as the laundry room

i asked if they had self laundry amenities, staff acted like i had two heads

not reasonable to have no new clean laundry for a five day stay

i stayed two nights, for a soccer tournament, we didn t have a chance to take the kids to the pool do to our

in the breakfast that they offered

however, we were woken up at six in the morning would appear to be young kids young girls running up and down

property is a 10 but the laundry facilities didn t match that

restaurant connected to the hotel, kitchenette with full size refrigerator, eating area, laundry room upstairs

laundry in hall, badly maintained bathroom facilities, ice maker only on 2 floors, slow elevator

the kitchen area had a full size refrigerator and a microwave.

plenty of parking

mext to laundry room

to take a pet down, no easy access

location, clean, comfy bed, nice gym

the bartender was awesome, he played a game with us at the bar and we enjoyed

parking garage was gloomy

free laundry facilities. very friendly staff.

free laundry , a wonderful workout room, a business center with free computers and a free printer

free use of laundry on site

laundry was free

laundry room and fitness center are sort of one in the same so it was pretty warm and moist in

i also appreciated that the linens smelled like fresh laundry

ice and laundry convenient

3 fast elevators laundry was good

clean, comfortable beds beautiful, good breakfast

buffet breakfast and kick back meals, exceptional recreational activities (including the pool and gym)

no parking spots

was a bunch of kids running around unsupervised because they was in town doing a field hockey tournament

very friendly staff and the pool/gym area looked nice

s not enough light in the parking lot for a women not from the city and have to park in the back and walk to

parking lot needs better lighting

i had to do laundry and had to walk around building at night in cold to get it

things i like best about this property were it's location, the size of the room, it's features, laundry facilities

laundry room had 1/2 of the machines working and only out of order signs on 2

the laundry was open and usable

the staff was very friendly. i liked having the kitchen area and refrigerator.

the guest laundry facilities were out of order

laundry room, water fountains were out of order, hallway rug was stained in numerous spots

piles of dirty laundry in halls

great property. the pool was lovely. the grandchildren loved it.

lobby, gym, and pool area were clean

if you had a laundry room

no laundry area

no laundry facilities

great rooms. friendly staff. wish the pool had been open but it was october so i understand

quiet, comfortable pillows, ample parking

floor elevator buttons broken unable to use, laundry room excessively hot due to no ventilation and mold visible

hotel was great aside from that oh and the laundry room wasnt cleaned out the entire time of stay

laundry was supposed to allow debit cards but wasn t working

laundry wasn't working on this visit

poor wifi

nothing works, the laundry room machines don't work, most times the key card will not work

no laundry, the ice maker was broken

has plenty of parking, two buildings, seating in front of main building and a table with bench seating under

the kitchen water faucet was backwards, hot in right and not the left like usual

free wifi

spots small laundry facilities were not working

the gym did not have any equipment in working order

it has a kitchen and living room then another room with a bed and bathroom

the kitchen was perfect, since we prefer cooking our meals

the hotel was so clean- including the pool

i appreciated that the hotel has a laundry room.

friendly, clean and the breakfast was very good. overall it was a great buy.

the oatmeal ran out and kitchen staff were unwilling to make more

they also had the best breakfast i've seen anywhere

our room had 2 bedrooms (queen beds), 2 bathrooms, a sofa bed in the lr and a full kitchen

took us ten minutes to figure out how to enter (through kitchen side door)

time going to bathroom went to pull toilet paper from roll and the bar fell straight down

had a really petty moment when i was checking in

pool was closed indefinitely due to covid

the pool was under renovation. it was not specified when booking.

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the

the parking lot was clean breakfast was good greeted while i left and returned didn t use the pool but looked

great location, sheetz in parking lot.

pool was freezing

the facilities were nice, staff was friendly, location was great - safe area, well lit parking, etc

enjoyed the complimentary breakfast in the morning and free wifi

great parking lot, reception open 24 hours and easy to find, very well lit at night for walking my

gym was closed due to leak. green mountain coffee in room bitter.

did not like that the hotel charges $75 plus taxes and fees for a pet, and i only stayed 1 night

pet friendly

the laundryroom

there are also laundry facilities and plenty of convenient parking spaces close to the entrance

very clean facility with on-site laundry facilities.

parking was easy, exterior very clean

the parking space is small and the hotel is sort of dated and needs some upgrading.

my kids love the chocolate waffles and yogurt

if the clerk had told us which zone they were testing (which i heard as we were leaving was the kitchen)

couldn't get a breakfast in that tiny kitchen if you were starving

the eggs for the breakfast were a bit watery otherwise, nothing else.

i was able to go to the pool with my kids; staff was very sweet!

used the laundry facilities and for the cost of washing and drying i expected my clothes to get dry in an

hot tub was not hot...guest laundry was broken and bathtub looked dirty.

the laundry machine didn't work.

guest laundry facility was great

staff's kitchen or laundry room was sharing the same wall as my bed and woke me up in the mornings

great location staff very friendly has a pool and liked the gym and little restaurant

the staff was friendly and we loved the pool

the pool and the bed was comfortable

also loved the pool and patio and the cleanliness of the facilities

they accommodated us for an early check in, which was very nice

nice and clean and had a laundry room on site.

wifi kept going in and out

the burners in the kitchen area didn t work but i wasn t expecting them to be there anyway

requested non-smoking

the big refrigerator in the kitchen and the big room

i absolutely love that there's a laundry facility on the property

property more secure not a good look with folks sitting in chairs out front smoking and

the non-smoking room i requested was surrounded by rooms where people were actively smoking

non smoking room with burn holes in the blankets

non smoking room but room smelled of smoke

wish they had laundry machine

kids running in the hallway on the 7th floor and the strong smell of marijuana also in the hallway

people in room next to us had kids who were loud and ran in halla

curtain allows to much lite in room,no way to close them,1 trash can,no menu for room service

our family loved the bar, nighttime entertainment, pool, breakfast and the ambiance

continental breakfast available in nearby econo lodge, no laundry, etc

close to restaurants,had laundry facility

i like they had breakfast wish could have been more options but could make your own waffles.

continental breakfast was just that, a typical, coffee, juice, cereal,

the wifi can be a little shakey but that is not a big deal.

left with a headache and needing to hit the laundry mat

breakfast was very minimal

breakfast was only 1 type of cereal and bread.

the breakfast was very basic with fruit, cereal, and toast.

comfortable room, quiet atmosphere, very close to restaraunts, plenty of parking.

the pool is gone

she answered my questions, gave me advice, and encouraged me to have the breakfast

i stayed there 3 days, and no one came in to perform room service over that time period.

the rooms was comfortable, breakfast was on point, staff was pleasant, greeted you with a smile!

location was ideal, the price was reasonable, the room was very clean and the free breakfast was a bonus

comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig &

the fact that guests from neighboring double tree hotel were allowed access to the hotel laundry facilities

as far as front desk employees and the laundry dept

the hot breakfast, the location to our sports event

pool was closed during my stay

they promote laundry and the facilities but nothing works

breakfast was crap

no breakfast

no room services at all shower problem (low flow) not good breakfast

both kitchenette and bathroom sink didn

the newcomer who told us that the hotel did not have laundry facilities - only washing machines that the guests

that there's a pandemic going on; but, if they can offer breakfast, they should be able to offer room service

the breakfast and the happy hour and rooms

the fire alarm kept going off during our stay. they said it was in the kitchen.

how early the pool closed

laundry that worked

we utilized the on-site exercise room and the laundry room

the pool. the laundry. the hvac.

i went downstairs to get quarters for laundry detergent and desk clerk gave me a box

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was

great attendants which help me with change for laundry and all

very good breakfast

was disappointing to find that the hotel has started charging for parking

parking is under construction. i'm sure the conditions will be better when completed

the breakfast was tasty and hot

the machine ran out of laundry detergent and i couldn t get my money back without having to call a number on

i had a smoking room

reserved a smoking room almost a week in advance but was put in a non-smoking room with no notice

it does have a complete kitchen, fridge, stove microwave

dirty, equip not working and over charged for pet

i also enjoyed using the excercise room and the laundry service

indoor pool was freezing, and i had a very disappointed little man that was hoping to enjoy it

is is not a dislike), since it was a quick overnight stay, we didn't get a chance to use the kitchenette, nor

i love yalls breakfast buffet just wish you guys served vegetarian

pool was small and cold

laundry facilities dirty with several out of order machines

on site laundry is reliable and accessible

one guest waiting behind me in the lobby kept going to the door to watch the laundry area because, his words

i liked the extended stay facilities, laundry and refrigerator.

rooms were nice and having a kitchentte made it better for us if we xidnt want to eat out everynight

laundry room dirty

staff is now careful with the laundry, i had two towels that hair embedded in them and a pillow case that was

having a kitchenette and laundry room on premises was also a plus as i had planned to stay a few weeks but

easy check in, no deposit. laundry room and snack machines.

there was a lot of parking and the staff was nice

room service was exceptional, one of the best experiences ever

the price, we expected to be offered complimentary breakfast but weren't; the pool is tiny, smaller than most

pet friendly with a great walking path around the pond

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and

loved it all super easy parking too

bed was comfortable, kitchen was nice

the full kitchen

who took care of breakfast & special food events was exceptional

couple staying above me were a bit loud w kids but i'd imagine that's normal

very friendly staff, great breakfast and good location

free laundry

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

it was close to my work place and had free laundry

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

nice pet friendly room with a good size kitchen.

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

needs a bigger gym

good location free parking room included a sofa bed and fridge the pool is a nice size

gym was tiny

pet fee excessive, no continental breakfast and they did not inform me of meal plan option

the hotel does not offer any room service or laundry service and no one uses hotel phones anymore

my family loves the pool, and i love the laundry facility

pool was amazing

parking lot is a bit hidden, it looks like you re entering a mexican restaurant/store but you

hot, fresh breakfast. clean pool

powdered eggs. guest laundry very small.

indoor pool , gym bed comfy breakfast delicious friendly people great customer care

the indoor pool is small and humid.

the pool and the cleanness of the rooms and breakfast

the hotel is not very well marked, you have to drive though several parking lots to get there

didnt like how the room had a musty smell and there was no laundry facilities

you had to request housekeeping wifi was very spotty no laundry and air-conditioning did not work well

love that the hotel was pet friendly

you had to request housekeeping wifi was very spotty no laundry and air-conditioning did not work well

unable to get into pool gate. very frustrating.

laundry is coin operated, but also has phone app pay option

people put dirty laundry and towels in the hall and they stayed there all day

nice to have a laundry room, refrigerator and a microwave

i did laundry while i was there and the cleaning people took my hangers

clean and neat laundry room

the wifi didn't work other than in the lobby area

breakfast was served every morning but they had grab and go options so i was able to grab a drink

good wifi connection

we asked for a late check out and they told us that you need to ask at 8:30am

small bar of soap

we were across from the laundry/housekeeping room

bathroom drain was clogged up but sunday it was good. laundry room dryer was very slow.

we liked the self serve laundry.

was really efficient at check in and when the dryers were not working in the guest laundry she allowed us to

did not use the pool, but it was available

it was a mess, plastic hanging, drywall dust, and had to walk through the admin offic and hotel laundry room

laundry facilities were not adequate

we were on third floor, but it sounded like perhaps the laundry area was below us

they have a nice gym, jacuzzi and pool, and a laundry room

i was able to utilize their laundry facilities and parking was always easy to find

room appeared clean but i m not sure if it was the laundry detergent used or something else but my family was

swimming pool and whirlpool were under maintenance, and the hotel staff kept lying about it stating it would

breakfast service was very slow with only one associate taking orders, cooking and serving

breakfast was offered too at a cost

pool area wasn

were brilliant, lads on night shift were so helpful knowing we had laundry to do and yet laundry was not working

we checked out at 3:30 am because we could not sleep due to someone in house keeping washing laundry right

breakfast was great; eggs fluffy (not rubbery)

nice size room. great breakfast! good gym. overall my family was very pleased.

confortable & delicious breakfast as my kids said

clean, nice staff close to parks golfing shopping. guest laundry.

big rooms with couch, clean room and linens. guest laundry and offers weekly rates.

parking was horrible bc barely enough room to back out of space without hitting car parked across

they had gangs living there and partying all nite in parking lot right in front of my rm had to call the front

me a smoking room after asking for non-smoking

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

they had no laundry soap and there was no sign in the laundry room indicating it.

chose this place because they had laundry, i was planning to stay for 1-2 weeks, though the laundry machines

closet had a checklist for laundry if we wanted to have items cleaned, but there was nothing to put the laundry

checking got make up on white laundry to determine a deposit it crazy

could not wash clothes at their property due to no soap available in their laundry room

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

there was noise at night. sounded like someone doing laundry.

the laundry facilities were unavailable as the machine was broken, and i was forced to find a

smoking through out microwave and refrigerator in room breakfast was good guest laundry free wifi free parking

wish they could have had a laundry facility

wished there were laundry facilities room could have been vacuumed daily

the property didn t have a laundry accommodation.

s no laundry service to wash clothes

parking lot was too small

the fitness center actually had dumbbells up to 50s and the laundry was free to use

hallway carpets are dirty, outside has trash everywhere, laundry room was not clean

laundry room has multiple machines out of order

wish it had more parking my husband drives tractor trailer so it would b great if he could just park

appreciated the pet policy as our dog was traveling with us

laundry machines are so close to the rooms- other guests used them to dry their shoes from

majority of staff were either rude or unamused with their jobs, the construction going on limited parking to a

great breakfast selection. great staff.

breakfast was not provided

clean and modern. bed was comfortable and excellent breakfast.

there's no breakfast

deal in parking lot on arrival, dirty linens and bedspread had holes all over and was absolutely disgusting

the parking

i like that they do offer smoking rooms, which isn't common finds anymore

the tv channels, remote and wifi could use an upgrade

was putting a smoking room

there wasn't happy that free breakfast was solely coffee no food and i hated the fact i booked a smoking room

no pet fee for one dog, gentle staff, clean room, spacious room.

location and general atmosphere. parking was convenient. room was quiet

breakfast guy was amazing

parking spaces were narrow.

large spacious room, excellent breakfast

the breakfast meet my expectations and staff was excellent and friendly.

the guest laundry room not working

door to shut properly, keys kept not working, no laundry said the machine was broken

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

a clean laundry area

the cleaning staff was not allowed in our rooms so we had to put laundry and garbage outside our doors in the

the hallways are bright and have good lighting; they do not have any laundry facility on the premises but there

only thing i would mark off on is the pool was too cold for me

no pool, breakfast could be better since the price is not cheap.

they didn t bring clean laundry every day.

parking and location

the non-smoking room smelled like marijuana covered up by a fragrance spray.

wifi a bit flaky and i appeared to have booked a smoking room using booking.com (no way).

it is the kind of place where people are working on their cars in the parking lot

beautiful lounge could have done with a bar and we would have liked to have had breakfast

checkout i guess i did right? restaurant showed no signs of being open. wifi was meh

your planning to come with kids this is not the place

i also worked remotely for one day and the wifi was strong

the in house bar tender wasnt very talkative or overly friendly

no laundry

on premise laundry would have been nice.

no guess laundry

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

great breakfast! comfortable bed.

dirty laundry sat in the hall way over

too much chlorine in the pool. refrigerator barely got cold.

the pool

room service was quick, and the food was delicious and hot

no room service

the staff particularly the shuttle drivers were warm and friendly

breakfast (room service ordered the night before) was 15 minutes late (30 minutes given the 7:15-7:30 window)

used room service for dinner

i wish there was a pool to keep kids occupied

some of the staff weren't that friendly, noise complaint called on our room but it was noisy kids on the floor

both the buffet and room service was lukewarm

small room, $4.95 a day for wifi, overpriced parking...not a good value for the price.

they even have a shuttle service for free

no late night room service was a little annoying

great breakfast which includes waffles that the kids loved

we were there for a field hockey tournament and so had dirty clothes but the laundry machines on our floor were

didn t work, maintenence came but couldn t fix, elevators were confusing and the gym was full of kids not

couldn't connect to the wifi so i had to use my hotspot the entire time we were there

the elevators, check in, parking, breakfast were all confusing and being given no explanation was frustrating

seems like a good place for a long stay because there is a kitchen and little office in the room

breakfast buffet and monday thru thursday they have a happy hour with free wine, beer, and a light

9 mi) of the altria theater; free parking, free breakfast

the space and kitchen facilities

wasn't very plentiful, and we could never get it to work in the bathroom sink, didnt use the kitchen sink

unbelievable room size. loved the kitchen.

everything is perfect, only one question was about laundry

laundry should definitely offer the contactless option to pay for the service (now it s coins

the laundry/ice area on the second floor smelled like urine.

mini bar options would have been nice!

tried to order room service but they were so busy i never was able to get breakfast