it could really also use a laundry area truthfully

room reeked of smoke, i asked for a non-smoking room

there were two extension cords running across the parking lot to the area that looked like a make shift picnic

we can't take her if we run out to eat or go to the store when it's hot it is illegal to leave a pet in a car

i like the fact that they have smoking rooms

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

wi-fi did not work and the laundry did not work

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

laundry not available

laundry facilities, pool, basketball court, large yard area, restaurant about 50 feet away.

place was nice,,pool was great!! waffles were good..laundry for guest was good

laundry didn t work, expensive. no corporate rates

breakfast it was nice to know the pool was open i didn't use it the attendant at the desk was really

has a beautiful pool (we did not use it, but great for kids)

everything was great lots of different selections for breakfast which was wonderful

he would be aggressively exhale at the kids if they mad any lil spill or didn t know boss to work something

breakfast, pool, clean and friendly

the pool was terrific, my grand kids loved it the complimentary breakfast was great, good assortment of foods

some repairs like the laundry room, thank god we had family in that town since the dryer was a fire hazard and

the pool

plenty of parking

just guests hanging out in the parking lot at 12a and later being noisy

the gym was huge and very well-equipped with different types of equipment

the only downfall was room 148 is right next to the laundry room and they were so loud so early

shower curtain needs laundry or changing

our room was right next to the laundry room so it was a bit noisy from that and staff one morning

like cigarettes so bad my clothes inside my bag weeped the stench after i left and had to hit laundry mat to

parking in front of room, cleanliness, decor, friendliness.

hotel had a pool, exercise room and laundry for guest use

extremely comfortable. good facilities (pool, laundry). breakfast included.

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

and the laundry machine was noisy all night as our room was across from it

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

has a laundry room, vending machine and location is close to shopping and restaurants

a laundry room was on the same hallway with payment by coin or credit card

staff near laundry room was much more welcoming and informative

beds and breakfast

the pool wasn't open

breakfast, laundry facilities

water at breakfast tasted weird

out onto a back parking lot, makes sense for a hotel in a convenient location near the highway but i would only

no big deal but pool under construction.

the pool was wonderful clean and an added bonus for my grandaughtet

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for

i liked having a bath tub extra towels and laundry

comfort , laundry,fast room service

laundry with 24h access, big parking near hotel enter/exit

even the laundry rooms were bad

the front desk has difficulty keeping a supply of laundry detergent. they always seem to be out.

it was very clean and modern. staff is very friendly. had a laundry room for convenience

the laundry facility very seriously needs an attendant

laundry had someone s hair all over it included in the towels.

laundry machines need attention

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building

has all the basic stuff, ice, laundry, e

the laundry facility was down for some time

did have a laundry room

the pool area was clean and just right

elle at the breakfast stp is wonderful and the breakfast is fantastic

kids enjoyed being there

very loud at night - kids running rampant all night; 6

the pool is nice for kids, they have a new pickle ball court and the lobby area is nice

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

laundry service available but no soap for purchase

laundry services apple pay not operating, difficult to find change for machines

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

onsite guest laundry, very convenient

laundry room is too small and only one laundry in the big hotel

the drying machine in the laundry was not as clean as expected.

i appreciated the laundry room

the offer a shuttle to anywhere i wanted to go

having the shuttle is a plus

was slow and laundry was out of service, but the stairs were accesible

laundry did not work

laundry room was a disappointment - should be a sign to empty out dryer lint basket

they said laundry service was behind so we had no towels for our entire stay

we almost had to switch rooms as 11:30 pm because no one had a key to laundry

laundry room only had one washer and one dryer.

free parking

chef at breakfast was very kind to our kids

quick early check in. great staff in the front!!

the gym, and pool closed

the speed to check in and the friendly with the pet.

wifi wasn't working - my bathroom exhaust fan wasn't working - could smell smoke in a non-smoking

and very friendly to our pet as well the location for us was perfect as our daughter

non-smoking room that smelled of stale smoke, highway noise in room, shower leak that spewed water all

pet friendly, clean and fairly comfortable. the staff was very friendly.

handy laundry facilities (extra charge) and good sized gym with peloton bike

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

efficient laundry room

breakfast was ok, location ok

the breakfast was great and there were a lot of options

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

location and laundry facilities.

only drawback was the somewhat moody laundry machine

there was only a bar with bar food

hotel facilities were broken including no phone lines, cable, and wifi

no dry cleaning/ laundry bag provided

property has laundry facility on site which is a big plus for long stay traveler

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

the guest laundry was good and a bonus for travellers but was an extra cost.

did not realize upon booking that this was a pet friendly hotel

and the hotel offers no laundry service

food was great for breakfast. bar and food good at night.

booked the hotel based on the indoor pool, however the pool so cold and the kids not enjoyed it

gym was open which was nice. big clean rooms

my kids coughed the whole time we were there, thought they were getting sick but now that we're home

laundry-closed

desk, esther housekeeping manager, tiequanna night shift, cynthia kitchen and the gentleman doing laundry and

was closed ,tv remotes didn't work,asked for change for laundry machines and they had none,and dryer broke and

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

sheets stained, smell of the laundry area near my room

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

the hotel was great, staff was great! just know that the pet fee is $75 before you book online.

gym is newly remodelled and is excellently equiped (works with my polar heart rate monitor chest

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

didn t know there was a shuttle available- we came in at 1230am and took a cab- the shuttle would have been

free breakfast

cleanliness, great and helpful staff, fair pricing, shuttle service to airport, and the breakfast is very nice

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

fast wifi

the restaurant room service menu seemed limited

i guess there was construction going on but it ruined my day my kids was scared of

kids at the pool (only 5' fee) doing flips and diving made us really uncomfortable

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

breakfast was not breakfast, it snacks and coffee

the room loved that it had a kitchen

beds are uncomfortable and all the kitchen equipment is extra

breakfast ran out 7am

they have laundry facilities available, good breakfast and free parking

laundry room filthy with broken equipment

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

the staff was helpful and we appreciated being able to do laundry

laundry room was dirty

parking was good. felt safe

waffle toppings, hard boiled eggs we were there for a cheer competition and we made sure our kids were always

hotel was pet friendly and i believe the next morning a pet left his mark in the hall

had booked for a cheer competition

the breakfast was over too early for me to enjoy it (9am). - love it if it were 10am.

the breakfast was just right. perfect number of choices.

the large king size room with full kitchen , living room , and separate bedroom area .

need to improve their cleaning, the days i was there the pool area was not cleaned

breakfast was reasonable and location was good

hand towel rag hocker filthy/rusty, stained ironing bowl, no screen on bathroom window/rusty, & laundry washing

had a parking next to my room door, had a microwave and a refrigerator

i ask for no smoking room and the room smelled like cigarettes i not sleep well

small, dirty towels,parking

room space and parking.

excellent facilities with a large swimming pool, well equipped gym, and multiple eating establishments

pool notice instructions was talking about whirlpool but could not find one

don't think it's associated with the hotel but there were some men in the parking lot just waiting in their cars

i did not like that on our last day no room service was received and or done.

loved how super pet friendly and it is

wish there were room service.

great design, great food, super fast wifi, great staff, what's not to like!

wifi , was locked out of room for an hour standing outside room

they don t had room service, no colgate on bathroom

weak wifi signal

dryer in the guest laundry was not usable.

there was someone's laundry left in my

more than 1 washer in laundry area, however i was thankful for the 1 and not having to go out in the snowstorm

him to move me to a different room and he said it was not available and then went to the same laundry room three

hotel was easy to find, and there was plenty of parking that was easy to get to

the bed was nice not worn out or sinking in the center. laundry & vending area.

timing as something happened and there was no hot water or laundry services and we had booked this place for

needed to do my laundry they have laundry room and it was down for 2 day then i ask for late check out and the

new, clean, quiet, good parking. laundry area large and clean.

cleanliness and laundry facility.

air conditioning! open pool, the laundry,staff and breakfast was great!!!

i touched the room next to the laundry room and there was a lot of noise.

clean, friendly, tasty breakfast, kids loved it. fair price, thank you all! viktor & family

were other families there with kids on the second floor that made noises all night long

parking was right next to my room.

laundry facilities very clean

the laundry room had a big sink to hand wash clothing

enjoyed the peace and quiet, the helpful staff, great location , laundry on site and well kept property

the kitchen, it was a bonus

room with living area and full kitchen

breakfast and laundry!!!very helpful staff.

a coin laundry would be an excellent addition. :))

though if using back exits had to go far for a cutout or ramp to get to parking lot

only thing they had available was small bagels, bread for toast, and some kids yogurt

safe location. breakfast. free unlocked wifi.

i brought a load of laundry from home to wash because my home had no power which is why i needed a hotel room

loved the pool, frees breakfast and laundry facilities

the front desk was very kind and helpful, the staff around the hotel were amazing to my kids, the kids loved

wifi could have been better

he checked on me and my kids during our stay to see if we had everything we needed

it was convenient having laundry on site

over priced considering it s under construction, no breakfast, and can t use the gym

there is a bar in the lobby (closes at 10p on a saturday night), as well as a bistro that serves sandwiches

room, nice lobby & food area, tv , lighted free parking

good parking

i needed to do some laundry while staying there

breakfast they provide a great breakfast however the push for egg patty's for breakfast sandwiches

this is a pet friendly pet hotel

kitchen and bathroom didn t feel super clean

nice, clean hotel and pet friendly

maybe the location of the room, side view, and it was close to the electrical room and laundry.

everything and esp they had laundry equipment for the guests!!

quiet, clean, friendly staff, pet friendly is convenient

wifi was spotty

were clean, breakfast buffet was adequate

local great bus transportation shopping and laundry facilities across the street

laundry machines available for a fee

easy to get to. access to shopping public transportation laundry

clean. breakfast offered. pet friendly. affordable and close to newport.

location was perfect, the breakfast was satisfying, the rooms were clean and the pool was peaceful

kitchen set up was great. large shower. comfy bed.

even the covid safe breakfasts to go were better than average

nice pool, very clean happy with everything will be coming back.

location was very bleak parking lot highways nothing outside to enjoy no outdoor area

clean. courteous staff. nice room. indoor pool and gym were fine.

i even did my laundry there

lobby and laundry also appeared to be cleaned regularly

available laundry quiet room

about the area and willing to help with ordering in or local entertainment venues they provided laundry facilities

price is good, clean rooms, laundry on site

rat in parking lot

evidently this place is pet

people talking and smoking right outside my room multiple times a day.

quiet, smoking, movie theatre

the wifi sucks! its always going in and out.. turns off for hours at a time!

pool and gym facility

parking lots unusually configured. had to do some maneuvering to exit at times...

easy access to the parking from our room.

i'm unhappy with the fact that it took away the breakfast and the gym.

the pool

laundry facilities would be nice in the main building

had own laundry on premises

the staff was very helpful when i could not get on wifi, even coming into the parking lot to check the signal

the staff was very helpful when i could not get on wifi, even coming into the parking lot to check the signal

parking outside

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

indoor , outdoor pool, hot tub, staff

the breakfast is light offerings including cereals, bagels, small breakfast sandwiches, yogurt, fruit

people hanging by parking areas, looked like sleeping on the ground

nice, clean and friendly staff. pool area is very clean and nice to sit by.

there was a large portion of the room taken up with empty space by what appears to have been a laundry room in

wifi was very unstable was my only complaint

breakfast

i wish i got to take advantage of the pool and gym

pool was a bit colder than i'd hoped and the pool room was pretty cold overall but it was feb at

laundry bags

breakfast had a lot of options for kids and adults

my kids complained of an awful smell

room,service,pool and staff.

thing i wished we had a longer stay to enjoy the facilities such as the pool and fitness area

room over looked front parking lot 2nd floor and you couldn't close the heavy drapes

friendly staff great breakfast- a different breakfast every day responsive housekeeping staff

friendly staff. excellent breakfast

on-site parking

location, kitchenette

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

also has laundry, a pool and a hot tub

this is good for families with pets and without pets

breakfast was plentiful and more than satisfying

the gym area was very small, although it contained two elipticals and two bikes.

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

very clean large rooms allow pets and had no pet smells

the location is with walking distance to go shopping so you can fully stock your kitchen and the breakfast

stress relieve, the location is with walking distance to go shopping so you can fully stock your kitchen and

pool, hot tub & gym all good

they even provided coloring pages and crayons which helped to occupy the kids

was fairly quiet in the rooms and comfortable but there was a family with young kids that checked in for two

our room, the pool, the gym, and breakfast area were always very clean

pool was cold for indoor pool

and clean room, quick and smooth checkin/out, very good buffet breakfast, free parking, excellent wifi, very

it was clean, comfortable, staff was nice and breakfast the next morning was very good with a variety to choose

the breakfast was good with many choices

breakfast was a large selection

the pool was also super clean and really warm

it was close to the highways and they have stores in the same parking lot as the hotel that you can just walk

cockroaches, laundry facility

in a shopping plaza ,resturanrs walking distance a laundry in parking lot area not over price a table and chair

had previously called about having coined laundry which they responded

situated conveniently next to a laundry and shopping center

it as their residences - it was dirty and in the lobby smelled of weed i would not even let pet stay there

early check in, helpful staff, great place,5minutes from the center of newport.

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

do not order room service; too expensive

the wifi didn t work

we have 2 kids under 3 so between strollers pack n plays n toys

friendly staff, laundry facilities, great room with a kitchen and refrigerator.

laundry facilities were coin operated need up grade to debit or credit charge

we were on a tight schedule, so didn't get to use the pools, but they looked great

had the terrible luck of being placed in a room near a huge part of kids smoking and drinking and being just

loved the breakfast. very friendly staff.

long line of folks waiting to do laundry into all hours of the night

the pool, fitness center and guest laundry are not open for use

breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

00 for a delivery fee for room service-thats why we always did rake out and picked up our food a bell service

decor, pool, wifi, proximity to highway made travel to smithfield & providence very convenient and very

i wish i had brought a swimsuit, as most hotel pools are still closed

too loud many screaming kids from early in the morning till after 10 pm at night.

but pretty quiet, very spacious rooms, plenty of parking space and a pool

still offered pool services as long as you made reservations hour at a time they also had a nice fire pit out

kitchen trash when i first arrived had a dirty food container and empty coffee cup in it so my

property itself seemed very nice but when i went over to the pool area with my daughters which there was supposed

is a pet friendly hotel, so there was an occasional dog barking we could hear from our room

mall is 3 minutes walk, the facility is spotless, the pool and fitness, breakfast was very good and the suites

parking is free

size and roominess, great kitchen, great water pressure.

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

pebbles around the pool were tough on the tootsies

is off season so clearly there s no access to the outdoor pool

would be more convenient to have a laundry unit in bld

had a laundry on site but i did not use it

paid the price that included pool, laundry, gym

entrance from parking lot (past laundry room, dismal decor, vending machines) to sole elevator to reception area

large laundry facilities

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

was very pleased to have laundry facilities self-serve on site

the colonial breakfast and the warm cookies upon arrival were a kind plus

kids loved the pool nice and warm

breakfast is basically wheat and dairy