maintenance team then at 7am on the same sunday we were right next to the loading bay for the laundry truck

corriors littered with laundry at

woken at 8 on a sunday to reverse beeper on laundry truck, and being woken at 7am following day by artic reversing

long corridors, ways out of the building through fire doors past dirty laundry (or it was a long walk up multiple

staff were loading/unloading carts of laundry on sunday morning just next to the room, making it impossible to

i used room service for dinner both nights i was there and the food/service was great

the food is excellent with a good range of bar and restaurant options

the food in the restaurant was lovely and i even requested a slight change to a breakfast order which wasn

the spa though small has everything a pool, a hot tub and a gym with a good variety of treatments available

only other issue was the noise from below, not sure if it was the kitchen, which started a bit early

food excellent ( surprisingly good as i had room service) nice location, great view at breakfast, wifi easy,

kids not been allowed in the pool after 6pm

nice pool and gym area

the fact that we were downgraded due to having a dog and still had to pay pet fee

the gym and pool were not massive but very sufficient

felt we were tucked away in a room that had a view of a laundry shed unlike the other similar rooms it felt we

very nice decor - comfy but not stuffy - relaxing vibe; free and convenient parking

the snug was a great room to keep the kids entertained

the snug was a great room to keep the kids entertained

was huge nice choice of tea s and coffees in the room and we had our own little patio area the bar was lovely

an elegant and extremely classy hotel with great bar and restaurant and wonderful staff.

good quality breakfast but the food could have been a bit warmer

impressive restaurant and room service

wifi failed and couldn t be reinstated during our stay, the bar was busy and only one member of

excellent location. excellent room service and breakfast.

continental breakfast was spot on and you could upgrade for very small fee to full breakfast, early check in

there's a kitchen area inside a cupboard,

it was pet friendly but surely should be deep cleaned

£10 for parking for 24hours £10 early check in £10 late check out

were friendly and helpful, parking was very straightforward, bed was very comfortable and the early check in

we got woken up at 7am from the cleaning ladies opening the laundry cupboard next to our room and shouting

service doir all left open showing dirty laundry

henry the hoover and housekeeping laundry left over from room changing and left overnight in hall way

plus the food in room service was

very strong wifi

was poor and expensive, don t appreciate walking down a corridor to our room with laundry bags, beer kegs,

my room situated i stayed in petaluma room do i need to say any more overall enjoyed stay but i can't see a

the kids bed was way too soft so my son ended up sleeping on the sofa

room service menu limited

could not order room service from the room, had to go to the bar

together, no shelves in the wardrobe, no amenities such as shwer cap, tissue paper, vanity kit, laundry bag, no

we were in the basement and looked out onto the car park and were awakened by staff emptying laundry cupboard

arrived at 7 pm, me, my wife, and 2 small kids, and upon checking in, i was told there was no staff to help with

this is probably the most pet friendly (dog friendly) hotel i ve been to

to deal with some minor problems with the computer and to talk to when i wanted to find out the wifi password

breakfast, access to swimming pool and gym, location.

45 which was the end of the session but was nice for the kids to have a swim after a long drive

the kids were disappointed but to be honest i was tired from driving

enjoyed having access to the gym and pool

very friendly service and the added bonus of breakfast in the cost

the cleaning staff left vacuum cleaners and laundry on the staircase landing all day

trendy and tasteful , nice staff, other guests were couples, no kids.

s no room service or lunch or dinner facilities at the hotel

it was also quite noisy with kids in the room above us (didn t hear any voices or tv, just the movement)

decor, beautiful food, lovely bedrooms (super comfy beds) with stunning bathrooms and also very pet friendly

didn t seem to know if they had a laundry service or not

also we asked for a quiet room but were put by the service doors so were woken early by the laundry

friday morning we were rudely awakened at 6am by bins being emptied and laundry deliveries just outside the

we were welcomed with a little kids welcome pack with activities, juice and sweets for my son which was a great

comfy beds, good wifi and very clean and well presented

view overlooking water tank and laundry area was not the best

view from room was awful, a load of laundry trolleys

room wasn't as booked and outside room was laundry bins and noisy

had a view of the bins at the back, and i was awoken at 7am to the laundry cages being dragged past

heating noisy , floor boards in room and corridor loose and noisy , noise from kitchen and laundry staff,

like being kept awake by the banging of the door as i was next to the cleaning/laundry room

being next door to the on site laundry room. it was really loud.

laundry facilities in the room

room too close to laundry room

the toilets and changing rooms at the pool side are clean considering most people especially kids love walking

the woman at the spa was especially lovely :)) facilities looked amazing though we didn t get a chance to

also lack of valet parking and the atmosphere in the hotel felt strained

also it was a little expensive for my pet

contact with room service or reception quite a few times and a few items were missing from my breakfast

we also booked a pet friendly room and took our dog and that side of our stay couldn t have gone more smoothly

good parking

and the village itself is gorgeous away from the really busy areas as well which was fab and parking on site

poor wifi connection

signing in to wifi every day was only minor criticism - good connection tho.

wifi signal was poor , but i had come to escape all that anyway so not a problem really

parking

parking is pretty tight, but actually well-managed by the staff; but inconsiderate parkers can make

have liked better quality bread at breakfast and greater variety of cheese for continental

didn t use wifi as had excellent 4g despite being in a valley in the cotswolds

garden bar is very good, with super helpful staff

had a room next to where the laundry was delivered and it was a bit noisy on occasion

we were allowed into the pool before checking in which was great for the kids. much appreciated.

annoying you have to pay for carpark and the pool/ spa area could definently do with a refresh / upgrade

wasn’t ideal in the evening trying to get kids to settled

can be full of children and weekdays are kids all day in the spa.

the carpets were filthy, the place smelled, the laundry was dirty and the plumbing was impossible it was

the room had an iron,ironing board & hair dryer also milk in mini bar so we could have more than two cups of

were polite & friendly, the fire was lit and warm in the bar area, room service and breakfast was amazing, bed

wifi worked great

checked in with two dogs, no mention of the price for each pet was mentioned

room had no view and was next to kitchen and laundry

laundry left up on a landing

no gym or laundry service either which makes longer stays a challenge

the view outside was the laundry bins and kitchen

the staff were really nice and also lent us a socket adapter for our chargers free parking close to most

laundry facilities always welcome

breakfast was lovely and one of the best , if not the best we have ever had when we have been away

breakfast was excellent with a good choice of cereal including delicious home made granola & fresh

parking tight. but it was a bank holiday weekend. would be fine when less busy i suspect.

parking was very limited and quite dangerous with a drop to the pavement below with no barrier in

and the hosts provided a laundry service which was really handy for us

microwave fridge in the room and small kitchen was bonus could do my own

the hotel was clean throughout and strong wifi signal

parking was well designated, and even when returning late there was still a space

adjoining rooms within the one unit-perfect if the kids are asleep and the adults want to watch tv etc, fridge

no view just backed on to staffs shed/ laundry room

beautiful grounds, however room was very dated and very standard, outside our room there was the laundry room

plenty of parking, and beautiful grounds

the spa is great and well worth using

place run by kids who were very friendly and willing but just not experienced

i asked if room service was available to be told, no it wasn t

beautiful decor, very comfortable beds, friendly staff, a family atmosphere, and a delicious breakfast

location with frre parking spacious, clean rooms with comfortable bed and pillows friendly staff early check in

and asking for somewhere to change before a wedding, i was offered the toilets or paying a £20 early check in

we had a slight problem with the wifi but it was dealt with as soon as we informed them

could have had internal laundry facilities.

great location, excellent staff, kitchenette and laundry facilities excellent

housekeeping staff all sitting in corridor surrounded by bags of laundry each morning not a good look

we chose an apartment for laundry facilities and to cook for ourselves which we did every night except the

was on a buisness trip and had to do some computer work, but the wifi didnt help alot, especially not in my room

we also enjoyed the honesty bar for a quiet evening drink in the guests' lounge

parking is not on the property, but there is plenty in the village, or you can use the pub next

a residents lounge with cosy seats and books to read, a useful fridge in the bedroom, an honesty bar in the

ideal if there had been parking at property but i understand this is not physically feasible

property doesn't have it's own parking so you have to park just up the road in the village square - the parking

woken up and kept awake by the laundry trolleys arriving up and down the pathway outside the bedroom window at

the bar and local amenities were cosy and aesthetic

wifi,bigger tv screen in the room.

set along a cute river, breakfast was great and room service was very big and tasty

i found the property to be very cosy. i also had room service and the food was amazing!

were amazing all the way through from greeting us at reception to dinner bar staff and again at breakfast

breakfast with the local food

pleasant, cosy bar with log fire

wifi was crap and didn't work, annoyed me immensely

on site parking

we had to ask for a room change initially as we overlooked the laundry but the staff were quick to act and we

no guest laundry facilities

room above the laundry so a noise all night.

we were in a room above the laundry area so was quite noisy at times.

room was a little dark and looked out over the laundry bins, was okay just as somewhere to sleep over

lack of gym or spa but this is reflected in cost and hotel is very good value

pet friendly (they leave a nice little treat in the room for your pet), amazing manicured lawns and

it had ample parking

the staff were very friendly, our rooms (2 x pet friendly rooms) were lovely and clean and they had even left

whole visit was exceptional, from the staff on arrival, the food, the bar staff, the afternoon tea was superb

dirty laundry bags in hallway and didn t move for 3 days

loved the location and that it was pet friendly.

absolutely amazing venue, staff, bar and restaurant- literally the best possible weekend!

poor wifi otherwise fabulous

cocktails in lovely quiet bar lounge, wonderful dinner and lovely serene setting

little background noise coming from outside from fan or extractor from kitchen but noise stopped at appropriate

breakfast was part of the booking but the kitchen didn't open until 10am so i was not able to have

poor wifi due to remote location, this however was explained at check in

it would be nice to have a full english breakfast available but he continental breakfast was ok

wifi was more than adequate for my needs and it was stable