woken up and kept awake by the laundry trolleys arriving up and down the pathway outside the bedroom window at

room a little cold and no obvious way to heat it up, wifi was very patchy

cosy bar for a drink and a fantastic cotswold breakfast cooked to order

excellent location. very picturesque. good parking.

the location was great, very easy to get to by car and ample parking

room above the laundry so a noise all night.

no guest laundry facilities

room was a little dark and looked out over the laundry bins, was okay just as somewhere to sleep over

we had to ask for a room change initially as we overlooked the laundry but the staff were quick to act and we

we were in a room above the laundry area so was quite noisy at times.

housekeeping staff all sitting in corridor surrounded by bags of laundry each morning not a good look

great location, excellent staff, kitchenette and laundry facilities excellent

we chose an apartment for laundry facilities and to cook for ourselves which we did every night except the

could have had internal laundry facilities.

hotel was amazing perfect location, large rooms with a buzzy bar downstairs

breakfast was excellent and evening bar snacks very good

as soon as the function ended, we were able to easily find a parking space

rooms were clean and comfortable but both of us had showers which leaked, the wifi in my room wasn't reliable

location with frre parking spacious, clean rooms with comfortable bed and pillows friendly staff early check in

central location with parking on site. staff were very helpful- atmosphere was relaxed

no gym or laundry service either which makes longer stays a challenge

room had no view and was next to kitchen and laundry

the view outside was the laundry bins and kitchen

laundry left up on a landing

the staff were excellent, sorting food in the bar when we arrived late! food was brilliant!!

instructions for coffee machine, details to contact reception, or any information about room service, food etc

the rooms were spotless, food great and swimming pool, steam room and sauna were fun to use

out bed and duvet uncomfortable swimming slots for kids would be useful as some adults seemed annoyed with kids

think it was a lamp in the kids room

made use of the spa with the kids being able to use the pool

pool is disappointing - very small and unnecessarily deep

the spa was excellent clean and the view was breathtaking.

breakfast, bar meals, staff and service were excellent

comfortable but i don t think any 4 star hotel should promote free wifi as a plus, this is a basic utility

we also took one evening meal in the bar and that was excellent

who were helpful, sadly the hotel manager just passed the issue off as a problem for the laundry company

there was a self service laundry for guests with washers and dryers on the 3rd floor, but following the

struggled with wifi signal

restaurant was closed due to pandemic, room service was good, food was excellent,

gone to the restaurant it would have been better, so there needs to be a little more attention to room service

i had dirty laundry left in my room

the room was supposed to have a view but was in an annex that looked over the bins and laundry and was loud in

an executive room we were put in a room at back of hotel and when i say back i mean back -: bins, laundry and

good breakfast

staff, meals and bar etc fine

it would be perfect if laundry facility is available

breakfast was fantastic. great customer service and help with laundry.

nice big car park, with ev charging which i eventually got working

clean, way to access. the pub has a wacky warehouse which was great for kids

the staff in hotel and bar were amongst the best i have seen - outstanding customer service

30am by staff in the laundry room, which was next to our room number 15 clattering something metal with no

) wifi very unpredictable

wifi was a bit flakey in the room at times

staff, lovely bar area in the old coaching house

wifi was rather limited

the room was extremely clean, staff polite and wifi and breakfast good

quick stopover with kids and it passes just fine

the 24hr gym was adequate and a nice feature

did a little half board staycation with my kids. friendly staff and good value.

the breakfast buffet , love the bed and my kids love the cookies and creative bags given out at the

told my kids to stay near as it didn’t feel too safe

sofa bed a bit small for the kids. room a bit small fo a family room

even couple of bottled water as we travel with kids

room clean, wifi good, 5th floor so got my steps in!

even couple of bottled water as we travel with kids

family friendly with little games in the bar, our kids loved it

kids menu options (although they were brilliantly accommodating)

brought my pet, so i had a pet friendly room on the ground floor which was clean, great location and

good car parking facility

good fast checkin and check out, great breakfast and friendly staff.

the room service food was vile.

noise coming from nearby room at 8am with two kids literally screaming at each other for an hour

you need is there, very nice and large tv ( bigger than other jurys inn i've been in) good wifi and enough

wifi connection could be improved.

service charge for room service ( put it in cost of room )

felt we were tucked away in a room that had a view of a laundry shed unlike the other similar rooms it felt we

the snug was a great room to keep the kids entertained

the restaurant and food is great, and bar area snug with an open fire

and i just found out that this inn was selected as the overall winner of the national pub & bar awards 2022

was huge nice choice of tea s and coffees in the room and we had our own little patio area the bar was lovely

my pet hate is hotel showers that don't have controls that are easy to

polite staff great food and service nice warm room very relaxing lots of parking thank you to everyone especially

breakfast was lovely

wifi and phone signal poor.

perfect , all staff at breakfast and evening meal and bar exceptional

the staff were lovely breakfast very good

on site parking

great parking and is free

perfect,hotel,location,lunch,breakfast, but a big shout out to the guys at the bar saturday night,after realising

we were told that there would be an ev charger but there wasn t one

the bar which is on the first floor is rather special and converted from an interesting former use -

restriction on parking, which could be a problem in high season.

we would have liked a bit of info in the room (for example about what was on offer in the bar, or for afternoon

parking sometimes a little difficult if full.

didn t use wifi as had excellent 4g despite being in a valley in the cotswolds

the room was more like a laundry cupboard asked to be moved if put in room

wifi was bad.

we prepaid for breakfast we didn t take advantage of it as pet not allowed in dining room and i didn t feel

walking into the door and the lady who checked us in was fantastic with my kids, got us earlier into our room

the pool area and gym were clean tidy and well kept

boutique hotel, bar & restaurant

was unfortunate, but the wifi wasnt working

tv and phone reception a bit dodgy but what the heck, there was free wifi.

wifi in my room was shocking, so had to go to the main pub to join a number of work calls

it was very pet friendly and the rooms were very clean with plenty of different teas, coffees, hot chocolate,

woken at 8 on a sunday to reverse beeper on laundry truck, and being woken at 7am following day by artic reversing

corriors littered with laundry at

staff were loading/unloading carts of laundry on sunday morning just next to the room, making it impossible to

long corridors, ways out of the building through fire doors past dirty laundry (or it was a long walk up multiple

maintenance team then at 7am on the same sunday we were right next to the loading bay for the laundry truck

i used room service for dinner both nights i was there and the food/service was great

room service food poor, dubious value for money overall.

absolutely delicious food, both at breakfast, spa lunch, and dinner too

the attentive staff for room service, breakfast and in the lounge on friday (11

my massage wasn t the best and was in a noisy room by the gym

staff extremely helpful spacious room access to gym

kids not been allowed in the pool after 6pm

the swimming pool size was a perfect size for kids

have an ev vehicle i made an inquiry about a ev charger after booking on the website, the responded email says

spa too busy with children and club members. was usually busy until 6

the inn has beautiful stone fireplaces with lots of big sofas- we spent time inside playing from their selection

i love the vibe of the fireplaces in all the public rooms and the small pub area

easy parking, and safe

parking during the day and lots of mud

walked in and there was a lovely log fire in the fireplace

parking outside and around back of hotel

breakfast was the best we have had in a long time in a hotel

max & ethan in the bar was friendly and a laugh

beautifull restaurant and cosy pub with fireplace

was amazing from the moment we walked into the hotel from the staff to the food and room service was simply

in the room where i stayed wifi a little intermittent and slow.

it has a swimming pool in the garden, and a bathing house to change in

is just gorgeous, the gardens were perfectly manicured, the host was warm and welcoming and the pool was a great

they had a pool but we did not go for a swim