good size room and bed. laundry only $1.25.

was amazing, rooms looked and smelled clean, very close to gas stations, food, tackle shops, laundry mat,

no quarters for laundry machine. dryer was rather weak, had to run it twice.

laundry facilities on site

laundry room washer leaks and dryer dosent heat up

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

i loved the exercise & laundry room availability

breakfast buffet had a huge selection for everyone, even the kids enjoyed it

i have celiac so there was not a lot of options on the breakfast bar.

everyone from the front desk to to the kitchen

doctor appointments (she lives 3 hours away), to excellent restaurants, and to a couple of casinos

was great, staff was super friendly, parking was close to entrance and the hotel was very family friendly

also, horrible wifi

breakfast was served early and was very good

the pool was wonderful

attached laundry facilities great comfy beds really great staff shuttle service

would be great to have the ability to buy detergent in the laundry

easy parking

nothing complains could perhaps add plain (regular, unsweetened) oatmeal packets at breakfast.

good location, clean facilities and week long parking when we left from the airport

breakfast was great, we had 2 adults and four children with us

pool times neighbors making too much noise

excessive pet fee compared to other hotels we stayed at on our trip

the room was very spacious and offered a home away from home feel with a whole kitchen set up.

beautiful room, great kitchenette, clean and comfortable.

the hot tub and pool and gym

didn t like that i didn t get to check out the pool

cleanliness, location bar on site and restaurant

clean and peaceful and food and bar was amazing with fresh drinks

the spa could have been warmer too

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

laundry services were very helpful

they had a pay laundry

so close to highway, quiet, comfortable, good breakfast

not enough towels in the pool.

not maintained, did not even have quarters at the front desk for the laundry room

breakfast was very good. lots of choices. the rooms were exceptional and very clean.

my kids loved the pool and hot tub

free breakfast was excellent

love the amenities - food great, bar convenient

large suite, great location, clean, friendly, laundry facilities, breakfast included.

free laundry if you bring soap

free laundry facilities

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

large rooms, free laundry, full kitchen, nice breakfast

we love staying here because of the kitchenette, laundry facility and it s close to everything

laundry room for guest use

the size of the room, the frig, on site laundry, etc

the laundry facilities and paper were free

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

specifically chose this hotel for the laundry facilities

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

the staff and breakfast

the breakfast was delicious

selling coffee packets from vending machines in the laundry room is very tacky.

the room was clean and open. i loved that i could do laundry.

nice there are laundry facilities on site

i like that guests are allowed to do their own laundry right on the premises

it is a pet friendly hotel which means everyone has a dog

the remodeling and parking

i was not able to connect to wifi, but that was not an issue

main thing i like about the property is the easy parking i don t have to walk a far distance to enter the

tired rooms. dirty carpets. wifi was useless. always cutting out. untrained staff

easy parking,good location.

laundry was coin operated only which required a trip to an atm down the road and exchange at the

part of the reason we picked this hotel was for the pool for our kids

overall accommodations were excellent and pleanty to eat for breakfast.

their had to be 18 kids in it and 4 adults

no ev chargers

the pool and hot tub were nice for our kids.

clean, nice room. pool and fitness room were appreciated.

pool and spa were very clean

the location and pool.

pool and sauna not available due to covid guidelines

breakfast okay -- liked especially the banana nut muffins. location was super.

would have preferred more selection options for breakfast.

even outside is the parking lot with loud cars and loud people

great hot breakfast

the provided wifi password did not work

very good parking by your door

for the breakfast add more choices. add a blender to the kitchen.

greatly enjoyed the fireplace in our room

we chose a residence inn because it was a bigger space and had a kitchen

pretty much had a great time there we even had free breakfast but missed it everytime because the beds were so

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

it has roaches !! && it was laundryy in hallways

great location and good breakfast

she was on her job and my kids loved her

our room was right next to pool and 8am kids were in it screaming.

so convenient to the syracuse airport and the shuttle made it perfect

no breakfast 2nd day and no elevator

the low end breakfast. might better advertise free snacks for breakfast

breakfast was great

beds comfy. fridge in room. wifi.

privacy,free laundry

they offer free laundry and staff was great

having free laundry and a kitchenette in the room

price of laundry detergent no pool

having free laundry and a kitchenette in the room

plenty of self parking

the pool and hot tub were great and the breakfast so awesome

also with other kids playing knock and run all night

front desk help and the shuttle driver

the tub was not cleaned and had hair in it, also was double charged for room service

laundry

only thing it would be nice to have breakfast or full breakfast every day not only on

cleaning of the room bathroom could of been a whole lot better tub was dirty we didn't use and breakfast we woke

room beds , breakfast excellent lots of hot water but no handles on tub to grab on to while standing in shower

a little more variety than just waffles and coffee for breakfast! but they were good

driveway to parking lot filled with potholes

so we can watch something different than the kids

i didn’t like that he kept trying to come up to my kids either

this as a quick stop for the kids to sleep the night

i wish they had juice boxes at least to give to the kids

not too bad for a 2 star! i got to do my laundry!

parking was just outside room so easy to transport luggage and other things

get the wifi to happen on my iphone, other than that, all the things that really mattered were great, clean

the guest wifi took quite a long time to connect with

for some reason there is no wifi internet available

having laundry available to dry bathing suits rates high on our list.

close nice eatery s, 15 minutes to state fair, pool, hot tub, very nice hot breakfast included

how it was clean and quiet and pet friendly.

gym too small & don't mention free breakfast instead snack bar

indoor pool--water was warm; great breakfast

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

pool was good, great laundry facilities

lots of kids from a baseball tournament but still was fine. just very crowded.

, even kids didn’t like it, does not feel private, need hooks for towels in bathroom or shelf for

do their crate shuffling, or whatever they were doing, in one of the neighboring empty business parking lots,

also has a gym, laundry room, and convenience store for snacks

the pool was clean and towels always stocked

breakfast was delicious

the person driving the shuttle the morning we left was rude and careless with our items

plus, breakfast was good and their oj

hotel very new. had laundry facilities

breakfast was excellent but they should get almond or soy milk for coffee

allowed an early check in which was really appreciated

i was a little bummed after my kids got all dressed for the pool at 6 to realize they actually open at 8

clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at

no on-site laundry and peeling wall paper breakfast subpar

wifi didn't work and when i brought the problem to the hotel staff, they acted like it was a

parking lot was a little awkward, but not bad

good breakfast, pool was clean and warm, easy parking

it was very clean, staff was super friendly, and breakfast was nice !

guest laundry facility was good and appreciated

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

laundry facility on the same floor as our room was very convenient

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

a little more survelliance over the breakfast area would've been helpful

in the laundry room, there was no soap or dryer sheets in the vending machine

there was only one laundry facility available

the parking lot could have been plowed better.

to airport and all employees were great and polite and helpful bar was great and so was the band that played

the pool and hot tub were very nice. the rooms were large and had kitchen facilities.

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

complaints, but it would be nice if they had a laundry room

had a laundrymat near by

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

they made me feel at home thank you for the breakfast,airport shuttle and the flexibility in checking

free laundry, breakfast and dinner

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free self-service laundry right next to the fitness center

laundry facilities weren t working well.

free laundry!

no plastic bag for laundry

which was located across from the loud laundry facility

t as clean as i wanted so i cleaned it myself and the laundry room didn t work and my son left his phone in

small rooms, we were on first floor by laundry and dining room and heard everything going on

room was located near lobby/laundry so very loud in the morning

this tru hotel could modernize their laundry procedures imo

hospitalities, shuttle service,convenience from the airport to name a few.

is convinence, lots of parking space, water, tea, coffee serve hot 24 hours

maintained hotel with free parking on site

great location close to the airport. the breakfast and the gym were great

laundry facilities very inexpensive which was a bonus

wasn t clean, wi-fi didn t work, and there was a hole in the floor in the laundry room!

the wifi was very weak the further the room was away from the office

spot was clean, location was great, free breakfast a plus!

nice flat screen tv and strong wifi

no onsite laundry.

were given a first floor room which is fine but as we left the lobby and passed the laundry area, there was a

you are planning to bring a pet, call ahead and check out the pet clause

i was able to eat breakfast in the room which made things easier for me

clean and tidy. great staff. central location. lots of parking. great restaurant.

complementary laundrymat

laundry was free, great since i needed it

came to syracuse for a college tour at syracuse university but got into town too early so we requested early

602 was covered in white pet hair

best free breakfast we have ever experienced

location was great. clean. friendly staff. having laundry was nice.

the gym was very handy also and free parking is always a plus

the room was clean and comfortable. the bathroom was very nice, as was the gym.

very good room. large, new and very clean gym was great too breakfast was ok

the staff and the room was awesome. has a pool and a great outdoor area.

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to

breakfast included, laundry facilities, large comfy room

laundry was a welcome surprise

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice,

laundry facilities here as well

the hotel does not have a laundry service

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room

the shuttle was very convenient and the driver was very accommodating

clean comfortable shuttle to airport

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful

no coins available with the reception staff to use at the laundry room

the room was spacious and clean. the laundry facility was also very nice.

on-site laundry was super convenient and easy to use and continental breakfast was good

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

in room not working, light in laundry room not functioning , minimal breakfast-coffee,cold cereal, small packaged

outdated facility ex. laundry machines

there is a laundry room , very helpful if you are in a roadtrip like us

they have a fitness center as well

i dont go there for the breakfast but hands down its the worst i have ever seen

breakfast parking gym the bed was very comfortable

free parking and wifi

convenient location to syracuse university, easy parking, comfortable furnishings.

of the building & the leed certification, so close to food, walking distance to museum, easy parking, great

parking on site and good wifi service

pool was not very clean or well maintained. breakfast leaves something to be desired.

breakfast could have been a bit better esp re fresh food.

there was a brochure with a map of the lay out of the hotel to find the pool, etc

the breakfast was not what i expected and the bathroom light was dim

no wifi provided paid was extremely slow and very annoying.

the kids really enjoyed the science museum

bar wasn't open cause there wasn't much occupancy there wasn't a shuttle to bring you places and

the pool was great for the kids, location to our event was great

morning staff at coffee bar was lovely and welcoming

the view of the room was very bad and the pool needed to be cleaned.

on our first day windows are really old - really very very noisy in the night parking expensive laundry

laundry facility

big and laundry room

bathroom shade could not be lowered, giving those in the ice/laundry room a nice view into our bath spaces

big bed , full kitchen and good cable. also very clean !

we were by the laundry room were the washed the linen

horrific near the laundry room and gym

took out the pet fee on the day i arrived and then they took it out again, a month later

horrific near the laundry room and gym

free breakfast was so so

the heated pool area as well as the fitness studio were in pristine condition

spa was awesome

spa was great

food hot tub pet policy location

the food was amazing, fire pit was perfect for our son (they have s mores kit), the pool and hot tub were

breakfast and laundry.

00 pet fee when other hotel chains are $20

hotel is clean, well maintained, friendly staff, provide a good breakfast and the rates are fair

no hot breakfast

kids loved the pool

it is very near the highway and has gym, laundry, ice machines

this place also includes a gym, laundry facilities and free breakfast

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with

breakfast in the morning had a great variety

got there and the room was freezing cold, smelled like cigarettes, around the spa tub there was black mold and