laundry room

pool was a little small

great location, very friendly staff, kitchen equipped nicely for extended stays

we had a kitchen in the room that we weren t expecting which was nice

was nice with the kitchen and plenty of drawer and closet space

laundry room only had one washer and one dryer so i had to wait a bit to get started

breakfast was amazing! great view of worlds of fun! very clean and nice hotel!

free conveniently located parking is always a bonus

the pool was small but perfect for our kids age and it was clean and warm

also appreciated the couch being twin size with twin size trundle also, as a couple extra kids stayed with us

really nice lobby, clean room, breakfast, laundry

missed breakfast, bed was a little too soft for me

i enjoyed the cleanliness of the motel and the quality of the wifi

located off interstate. convenient stores & restaurants close by. lots of parking.

the website said that they have a hot full continental breakfast with biscuits and gravy eggs etc

very clean and breakfast was convenient. kids enjoyed pool

the gym was very small but clean

than the obnoxious kids in the pool so much so that we couldn't enjoy the pool, i honestly have nothing to

of the other guests children were very loud and disruptive in the pool area and in the hallway

the breakfast and friendly staff

laundry room close

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

the laundry room was not working

laundry facility took my $$

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

i also spelt water on the kitchen floor and grabbed a towel to clean it up and not believe how filthy floor

noticed several small ants all around the kitchen sink

close walk to the pool and to wof

found an empty beer can under our kitchen sink

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

the gym smelled musty was hot crowded and some of the equipment didn't work

free parking really good breakfast

pretty comfortable beds and pillows. great filtered water fountain in the gym.

the guest laundry machines were broke also

laundry room was very convenient

didn't get all of my deposit back because of a small accident from my pet on the sheets but that's what the pet

crapy room service no one bothered to clean my room when i was away for the next night

was only open 4 hours no hot tub was not given any details for wifi had to ask for my receipt let kids literally

pool room was dirty

we got there did we learn that the breakfast we paid for only covered the adults and not the kids - ended up

is looking like new , very clean , breakfast was very delicious possible to choose in menu steff very friendly

only suggestion we would make is: please put a safety, grab bar in the shower/tub

10 plus kids going absolutely wild

please include a few gluten free options for breakfast, such as gluten-free bread or muffins of some sort

everything - location, staff, room, cleanliness, pool and hot tub!

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

no towels available in pool area you had to ask for them at the front desk

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

close to the highway and they had spa tub rooms.

my parking was very close, nice bed, nice tv and the usb charging ports worked!

no breakfast last day. didn't clean room second day. know it was because of covid.

location, parking, excellent breakfast, and all staff members.

breakfast was good. the front desk ladies were very funny and a joy to be around.

no parking!!

breakfast is a nice variety

fitness center needs attention.

we used the guest laundry service which was great with a longer term stay

the room was very nice, and clean. the laundry was really nice too.

no curb ramp in front of lobby entrance from parking lot

our daughter loved the pool!!

part of the hotel was and how pleasant and professional the staff was from the front desk to the kitchen crew

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

noise from the laundry facility could be heard from the room

to locate, clean, updated, staff went over and beyond, great breakfast, not a single complaint

the pool had floats for the kids to play with and was not very crowded

we had a family of 5 (3 kids, mom and dad) so it was pretty tight with the pac n play for the 1

aged decor. the breakfast was essentially just carbs. needed some protein sources.

the location was amazing and the breakfast was enough until lunch

to get to the floors , not one floor was ground level there was never anyone at the desk the breakfast was good

free parking.

ya the worker was lazy and didnt even have breakfast at all at 10:45 when i checked out!!!

laundry facility

just like cheap laundry soap

no laundry room for guests

smoking rooms interspersed with non smoking rooms, but never once smelled smoke

i was traveling alone with pets (such a hassle), so i was grateful the pet policy was straightforward, fair,

staff were eating, lounging and folding laundry in the lobby

free wifi and great location.

clean, excellent staff.slept well. blackout curtains helped. good breakfast.

hours at the pool are somewhat limited

the breakfast wasn't very good.

the bar was to be openened from 4 to 10 no it was closed because the worker called out

were sent to two dirty rooms, the pool was broken, the soda fountain was broke , staff was rude

room was big and comfortable. good breakfast, and frei day staff

pool water was cold

their breakfast is great

it's quiet and safe they keep the hotel and it's facilities such as the laundry room very clean

the property was quiet, laundry was good, vending selection was good.

easy to get to and plenty of parking.

the reason i chose this hotel was that it was pet friendly

charged $60 non-refundable charge for pet

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

breakfast could be improved

wifi did not work, most of the lights did not work or were wired to the wrong switch, dilapidated parking lot

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

didn t like that i was charged a $100 pet cleaning fee and they didn t make that aware when i was signing

breakfast could have been a little more upscale.

staff was very friendly and breakfast was good and keep fresh with replenishment

lobby/breakfast area was chilly (january visit)

the food at the noodle bar was not tasty at all. we did not eat it.

believe there should be more hannicapped parking spaces in front of hotel there were only 3 others were clear

parking is kinda far if your hauling luggage the parking garage is further from hotel.

very kid friendly but to be expected i guess as it's a casino

hard to find program for the kids here

fact that you don't have a laundry room

my room (218) must have been above the laundry; because at certain times

6) requests for additional towels had to wait till next day when laundry service started up again

they did not have a laundry facility

it was ok and they have a laundry area for customers

laundry room had no change machine and the front desk would not sell quarters

all of the shifts had multiple tasks to keep up with, ie laundry to keep the pool area supplied with towels,

breakfast was perfect for the kids

friendly staff, good location, kids loved the water park/pool area

friendly staff, good location, kids loved the water park/pool area

large guest laundry- 3 washers and 4 dryers

smelled like weed in laundry area

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

we like the laundry/ and restaurant within the hotel was cool

and not the pool is open that absolutely loved it

also wifi was

the rooms were very clean, the staff was great as well as the breakfast

pool friendly good breakfast

the pool was really warm for mid january

breakfast room has not enough seets

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

rooms are spacious with a full kitchen

best hotel breakfast i've ever had!

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

wonderful breakfast

room service first day

some seminar going on and parking was a nightmare

swimming pool a bit cold

we didn t plan any evening activities because we dedicated that time to the pool for our kids

the hot tub looked a little grey maybe from not cleaning and lots of kids being in it

wifi was spotty

breakfast was free and not worth even that much

walking distance to casino.

due to the virus effecting our country, there was no breakfast served

casino across parking lot

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

the construction and parking.

parking situation is a little anonoying

only downfall is the hotel does not come with free wifi and the cell signal and data signal was very poor from

i did not feel safe leaving my car in the parking lot or spending the night in the facility

shower curtain dirty as well as the floors of the room which smelled tobacco and that was a non smoking

it s in is sketch with a bunch of homeless people hanging about right outside the hotel parking lot

was extremely unsafe, had to switch rooms because we had a none smoking room and the room we were given stunk

wifi was decent enough for me to watch netflix on, on my tablet

great hotel with excellent amenities. free guest laundry.

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

room was great. breakfast was great. staff was helpful.

you will not go hungry at breakfast, and sheila's french toast was outstanding

the breakfast is made fresh every morning with a breakfast caserole, fresh fruit, juice & coffee or

we loved the huge spa tub that was in our room

our room featured an electric fireplace and a cozy sitting area, which turned out to be the perfect spot to

breakfast & location were just fine for what we wanted to do.

we loved the room service and the hotel soaps!

no late room service

the gym was really cool and i loved the penguins

the carpet in the living area was spotted (it's a pet-friendly hotel)

the gym was great

modern and updated, free laundry (self serve)!

didn t have breakfast but it looked amazing and it was awesome you had water and yogurt available

the gym space is a little lacking, but still clean and sufficient.

breakfast was great. staff super friendly.

wifi didn t work for a majority of our trip

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

the pool was extremely cold. kids were bummed

pool closed too early 11pm-12am close would be better for later night swims for older kids.

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

we went to the hotel bar and the service and the food was great

where's the pool

pool, breakfast was incredible, staff, the included dinner, clean, comfort

i wasn't able to use the pool or gym, but i had no issues using their laundry room

the pool was closed the whole time we were there

we had a couple of light bulbs out and the breakfast could use an update

extra bar stools helped separate the family

rooms and bathrooms were spacious with several chairs and tables as well as a kitchenette with a good stock of

there was no free breakfast. i thought a hotel of this calibur would offer it but no.

i had an unfortunate event at the record bar the night of and i left early without breakfast the next day

the bar staff was amazing!!

not having continental breakfast. paying for parking when the room rate is already high.

breakfast was good

the bar was closed as it was between liquor licences

the bar and restaurant was closed both friday and saturday night

staff and pool were nice

the location breakfast my wife wasn t a fan she liked the bagel bar and fruit bar but would of liked more

i did not like that there was no room service with our 3 night stay.

room was spacious, and having an in-unit laundry was a huge convenience

the staff at the front desk and bar were extremely nice

very modern with a bar and restaurant located in the lobby, valet/luggage service provided and the room itself

breakfast one morning was more then enough food for two people

the breakfast was good

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

will charge you deposits they are not supposed to be charging for your pet even after you have been bringing

a non-smoking room

pool never opened

no pet fees

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

i can walk into any small restaurant, coffee shop or bar in china or vietnam and wi-fi is free

fantastic view and pool.

the spa and pool were both closed : ( the ac was also very sad as it didn't blow very cold air even

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

with the weather issues laundry was delayed, but it couldn t be helped.

laundry facilities available

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

small indoor pool, laundry facility

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

people taking their pets out on property to poop but not picking up behind their pets

parking,booking

no swimming pool for the kids but they were ok without it

needs a better breakfast. the current breakfast leaves a great deal to be desired.

we had two kids in a room with trash and dirty

one of the few hotels we could find in kc that has a (very nice) outdoor pool

location the view of memorial park the pool 95% of the staff

pets allowed and pet fee being minimal

the pool was always crowded with kids

the key card did not get the pool door open and the laundry soap was out.

the breakfast was great and the people kept it stocked and clean.

loved the fresh hot breakfast, too

pool water was very nice but the room itself was stifling

loved the gym and pool

instead i went home and did laundry, and did not make it back

kids allowed to roam halls past 1am

pool needs to be bigger with more options for younger kids.

the loud noise from the kids that was located above my room.

there was a lot of construction, no fault of the hotel. the heated pool was a bit chilly.

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

the kitchen area was very

wifi did not work, no room service and got price of room noting special

limited parking

i would have liked a little more options for breakfast

we rented this hotel for the pool and gym access, and we were highly disappointed by the water quality in the

breakfast could be improved

only complaint would be i had to walk back into the rain to put a parking pass in my car during check-in

free breakfast and parking

was clean as well as the pool

staff was wonderful and the breakfast lady was wonderful made us feel comfortable

room with everything you could need, pool was great and well kept

our room was next door to the gym and we had a patio door leading out to the pool, and it was still quiet

the pool area and basketball court was great for kids

nice courtyard with pool and basketball court.

laundry facilities need work. but i was refunded.

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

clean room and laundry facilities and staff always friendly and welcoming

the laundry isn t free

don't understand why, when i request kitchen items like dishes, silverware and potsand pans, that you would not

left a small pile of laundry and have called they stated that couldn

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

the laundry: dryer was out of order

really appreciate laundry facilities for guests

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

guest laundry was in terrible shape

liked the fact that there was a guest laundry

my kids got regular pizza and i was able to eat; he took the time to listen to me and empathize

we needed a late check out

loved the cooked to order breakfast and the complimantart beverage hour.

i was in the basement next to the laundry room with that door wide open so i could see the mess

this usually is from cheap laundry detergent and unclean carpets

and modern rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym

it isn't their fault the owners use cheap laundry detergent and cleaning chemicals

we were placed in a basement room a few doors down from commercial laundry

broken laundry and washing machine. daily cleaning is not neat.

during my stay there was no tv or wifi service.

clean and nice staff and good breakfast.

convenient parking

the bed was so comfortable, and room so clean! also their breakfast was really well stocked!

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

amazing staff and delicious breakfast!

excellent breakfast, good location, free parking lot, fast check-in and check-out.

many kids and they were so loud, we didn't get to enjoy the pool and hot tub

the laundry room was right down the hall

some of the dryers in the laundry area didn t work properly

laundry onsite option was a huge perk

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

employee was new and there was a bit of frustration with getting an early check in but other employees came to

they laundry lady was rude as well

contractors to improve the facilities he also was working with the lobby personnel and with the laundry and

laundry facilities out of order

only thing we didnt like much was the laundry facilities, the dryer never really dried our clothes

friendly staff, decent breakfast, nice laundry facilities

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

it does have a laundry room

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

room was across from laundry facilities and there was a machine beeping all night

both knew the facility was pet friendly

use of space. kitchen area. style

breakfast was ok but could have been better.

mostly location and pet friendly

great beds, great breakfast

the lady who checked me on was super nice. laundry on sight.

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

charged because there was a little kool-aid stain on the sheets that would have came out in the laundry

very dirty, no elevator, laundry room was out if order for a week and 1/2

go through front door at all had to check out then walk to other end of hotel then through parking lot just to

also the office smelled like pure laundry detergent and bleach

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

the door to laundry room locked early

it was ok better breakfast

non-smoking room reeked of smoke. some in-room furniture belonged in a dumpster.

non-smoking room was an actual non-smoking room

wifi was good

breakfast was poor

drug paraphernalia in lobby and parking lot

breakfast

washers and dryers literally two days trying to do my laundry

doors not working; hard to get extra towels because told they were liked out of the laundry room; breakfast was

i had to do a load of laundry there

the breakfast was okay, but it could have been a little better

i called a couple that had 'indoor pool' - but no spa

the gym was sad. broken equipment and no water in the gym was a problem.

great staff!! loved the sports bar as well!

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

i wish the pool was a warmer temperature and the beds were a little more comfortable.

the pool was nice size and had towels

car parking and guest laundry are great!

the location is perfect and the shuttle makes getting around very easy.

the gym is a great for a hotel gym

bartender wasn t around and there were multiple groups came into bar and nothing available.

service was good. rooms were clean. gym was nice. location to other facilities was great.

especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

staff, good place to stay pet friendly would recommend this hotel especially if you have pets

a cereal bar or a waffle station would really expand the breakfast option, especially for all the kids visiting

my kids we're dissapointed