no handrail in swimming pool so i couldn t get in or out of pool safely

too many wasps at the pool to swim one afternoon

no wifi connection in the room.

upper pool was dirty, and we were not told of the other pool, was found buy accident, bar was not open weeknights

but they have a bar there and you can order drinks being inside the pool

the maid did a laundry and that was very helpful, and the staff were cordial

great hotel great location beautiful bar and pool and rooms are super comfortable

grab bar around shower

wifi was hit or miss

poor wifi reception

i also liked that there were multiple pools with different tempratures

the people were great....lovely garden and pool...room was nice.

with the bathroom, hot water, tv, wifi, chairs, table and a fridge we were all set and happy

especially once the pool was shocked and didn't look like a green swamp

grounds are beautiful, there is a scent of flowers, the pool, the breakfast, the location, all great

good wifi, comfortable

i loved that they also do laundry, as we were there two weeks

always cleaning, did an excellent job doing our laundry

the staff were awesome and assisted in many ways, including laundry services

included in the price was a lovely breakfast

wi-fi is very reliable, the whole place is clean and the continental breakfast was good and satisfying

and comfortable, good breakfast, great parking, convenient location right on the main drag

breakfast was hearty and location central

and comfortable, good breakfast, great parking, convenient location right on the main drag

and, the jet spa tub would not turn on in room 3

hotel was excellent with a small pool and fully serviced kitchen for guest use

the quiet. the cleanliness. the privacy and the breakfast.

excellent breakfast

they spent the days in the pool and jacuzzi and the jacuzzi had to be cleaned after, leaving it

the wifi was poor, tv had few channels, noise from adjacent property, pool was dirty, restaurant

none of the wifi networks reached our room

also the pool could use a good cleaning

grounds were beautiful and totally fenced, so it was perfect for traveling with a pet

pool was heated and good for afternoon dip

did not have laundry

the beginning of our month visit would have made our stay more enjoyable and comfortable) and no laundry facilities

wifi was often slow. patio furniture would have been nice

spacious sun lounge area around smallish pool more suited to kiddies than swimming

breakfast was delicious and even better than expected

breakfast offered choice and included fresh juice, fruit and coffee as well as the main

the huts nestled among the beautifully kept garden & trees and pool sets the mood for a little r&r

the breakfast was delicious and there was lots of variety to choose from

the deck chairs out by the pool we're extremely uncomfortable

rooms are just a few steps to pool and quaint restaurant

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

that you don t have a laundry at the facility.

until midnight you could hear kids running, loud music

gym has no weights, and the breakfast was quite chaotic (!)

the breakfast buffet was great, 5 stars

it's a great choice if you have pets and kids

it's a great choice if you have pets and kids

great breakfast

also, mexican bread was missing in breakfast bar

we were supposed to be picked up with shuttle. had to take taxi

the shuttle bus offered should run 24/7 for clients needing it to return to the airport.

they have four shuttle cars on the property that can take you into town or to the airport for a

small parking lot

the airport shuttle was perfect

air port shuttle didn't have time for breakfast

value for cost. location to airport. restaurants in parking lot. staff were nice.

reservation was for 2 adults 2 kids, but when it was time to shower, we only have 2 towels in the bathroom and

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

pool water was always too cold and made it hard to try suspire the hot weather

we didn't use the fitness room but we enjoyed pool

nice to have the free shuttle service that also took us to tlaquepaque

great location for flying in or out of guadalajara. shuttle service and very helpful staff.

we left too early to sample included breakfast

the breakfast and service is wonderful.

good sleep, breakfast much better than past years

no restaurant but they had room service and the food was excellent and reasonably priced

advertisement says there is a shuttle

room service

we ordered room service and the food was great

know the air conditioner wasn't working and my kids couldn't sleep because it was so hot

and view was amazing, didn't get to go in the pool but it looked nice and refreshing, bar at pool wasn't

to open the balcony door not enough te channels to watch,, manager came in to the room telling my kids to pack

thing, no laundry service

breakfast was good and the personal in front desk very gently

the breakfast was good

breakfast was great, hotel is within shopping center for any needs- next to soriana

and wonderful breakfast

it has car parking

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

pool

great deal on laundry

- great value laundry service

service was attractive in all areas, breakfast kitchen

pool,bar, restaurant, rooms, breakfast, staff

pool was very ud83eudd76 cold

the garden area and breakfast was great

great location and good parking

the garden was an oasis in the city and the breakfast was delicious

breakfast was delicious, the room was big and the bed were very comfortable

the breakfast was delicious

breakfast was available, i only had coffee but it was excelent!

the foyer is a little loud, included breakfast is more like a snack.

at breakfast, coffee, fruits and muffins are included in the room fare

super comfortable room and good breakfast

excellent amenities as well such as a pool, rooftop terrance, and dinning room

laundry service was mex$70 for up to 10kg load

laundry service available

they have laundry service at an additional cost however i felt that is something that should be included with

beautiful grounds, breakfast, desk help

the bar tender was delightful.

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

the parking lot is also great, the location is not that bad when driving a car, definitely not for

value for money, huge parking lot, room very clean. good location

ample parking lot

wifi was good

stayed there with my wife and kids and they loved the heated pool

the price, stancy, service, pool, lunch. almost everything! near from other places to visita

the door, i had to go back and ask for another or get it activated, then the voucher with the wifi password was

secure parking and restaurants and bars nearby

the breakfast was good and the eggs were fresh. the coffee was hot and tasty.

i need to take 2 different elevaitors to go directly to mr room and with 2 kids is not easy

simple breakfast and not very kind for breakfast staff

wonderful staff and exceptionally fine breakfast.

every days same breakfast

breakfast

laundry had to be returned the same day but was not

wifi very good - even in some restaurants outside available

friendly staff, excellent breakfast selection

i wish the breakfast buffett had plain eggs

there's no pool in the hotel

breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)

breakfast was okay and the gym was not that great.

spacious, modern rooms, friendly staff, great breakfast

breakfast was okay and the gym was not that great.

variety of breakfast

breakfast was excellent

the restaurant and the facilities, the breakfast buffet is just delicious

the breakfast was fantastic

breakfast overpriced

just the parking structure

has it's own underground parking lot with convenient elevator access

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to

parking near elevator.

bed and sheets good quality; excellent wifi; cheap; clean.

no wifi

cockroaches in the bathroom. wifi was not working.

not the cleanest, wifi is pretty slow

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

nice relaxing pool area and friendly staff.

a guest, you have to use a messaging app (whatsap) to contact the hotel, for room service and general requests

staff and pool area

no ac dirty water bed sheets had hair the smell was bad the carpet was nasty my booking said free breakfast

i was in the 17th floor, i heard the music from the disco bar on the first floor until 3 in the morning

wifi was not in working order. no pressure in shower.

and wifi didnt work , the location wasn t for some reason where i expected and is near historic

structure is old, its walls are too thick to let a hotspot in the gallery ensure a stong enough wifi in your

o coffee i had to ask for it, and there was a small restaurant open for breakfast not for room

actual room was great, my daughter loved the bathtub , warm warm water was good , kitchen setup was

the free breakfast was good depending on who makes it

the breakfast was cold and not very tasty

the breakfast is not included

not even 10min into my pizza wifi didn t work so well,due to the water crises in gdl the toilet and faucet

wifi was very slow and non didn't work on the 5th floor

hate that the parking spots are so small

wifi did not work with my android phone.

the wifi was poor at best

the property was clean and parking was right in front of my room

i had a lot of problems with the wifi