it has car parking

the pool wasn t open. internet didn t work in our room.

pool

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

- great value laundry service

great deal on laundry

breakfast was very nice

the location and secured parking is the best in town.

had a kitchen and large refrigerator too

tlaquepaque is full of restaurants, bars, shops and galleries, and a great place to spend a few days as well

who wants to take a bus to guadalajara, spend the night in a pleasant hotel, have a relaxed breakfast, and then

super comfortable room and good breakfast

pool was not heated

the breakfast was good and the service was excellent.

thing, no laundry service

breakfast was good and the personal in front desk very gently

parking is very tight

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since

breakfast was great, hotel is within shopping center for any needs- next to soriana

breakfast was delicious and felt like we were eating in a friend's home

breakfast was delicious, the room was big and the bed were very comfortable

great location and good parking

parking right out front

the garden was an oasis in the city and the breakfast was delicious

laundry service was mex$70 for up to 10kg load

laundry service available

they have laundry service at an additional cost however i felt that is something that should be included with

strong wifi

the drinks at the bar were good and reasonably priced

we had a fantastic view of the city and the pool

disco bar closed and most other services, but due to the corona virus.

to open the balcony door not enough te channels to watch,, manager came in to the room telling my kids to pack

service at the pool bar is just ok

el tapatio is more like a private resort/spa with a huge central pool and swim-up bar, surrounded by beautiful

wifi was good

value for money, huge parking lot, room very clean. good location

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

everything clean . comfterble bed . cable wifi .

breakfast is good but it s the standard continental breakfast

shuttle back to the airport, driver stopped at a store to allow other passengers to buy cookies

dumbbells or weights in the gym would be a plus

the free breakfast was very good

we didn t have the breakfast as we left very early for the flight

didn't like the attitude of the lady serving breakfast

bed was comfortable, wifi was so fast, very close to the airport and the shuttle was provided by the hotel

very clean, great breakfast. smells really nice as i walk in

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

not the cleanest, wifi is pretty slow

no wifi

wifi

no hot water and not all the rooms had wifi

breakfast was excellent

breakfast and location are both very good.

the breakfast was fantastic

just the parking structure

breakfast overpriced

wifi was completely unusable, especially on the first night we stayed

no ac, poor wifi and more limited tv

nice relaxing pool area and friendly staff.

i was in the 17th floor, i heard the music from the disco bar on the first floor until 3 in the morning

a guest, you have to use a messaging app (whatsap) to contact the hotel, for room service and general requests

decent wifi and good tv nice quiet

very good breakfast, pretty good choice of local mexican meals. also good choice of beverages.

the free breakfast was good depending on who makes it

the breakfast is not included

the breakfast was cold and not very tasty

wifi was very slow and non didn't work on the 5th floor

not even 10min into my pizza wifi didn t work so well,due to the water crises in gdl the toilet and faucet

location, parking, restaurant

kitchen is was close

o coffee i had to ask for it, and there was a small restaurant open for breakfast not for room

actual room was great, my daughter loved the bathtub , warm warm water was good , kitchen setup was

the wifi also didn't work ever which meant the tv never worked

great wifi and tv set up

kids were able to play in the play area comfortably

comfortable, modern hotel close to center. good breakfast. clean room. small gym and terrace.

was weird, very insisting, kept insisting on getting the jeys of our vehicle, went home with our parking ticket

the wifi sucked

we were in a room at the end of the hall and didn't have a good wifi connection in the room, as soon as we were

gym and terrace

very convenient location. good complimentary breakfast.

they have four shuttle cars on the property that can take you into town or to the airport for a

the taxi did not find the parking entrance so i went to a different hotel

the location is great because is close to the airport, they also have a free shuttle

really liked the convenience of having the shuttle to the airport

the common areas of the hotel are nice and clean. but the room service needs to improve.

our front he went above and beyond to make sure i needed nothing while i was alone with y two kids and made

our front he went above and beyond to make sure i needed nothing while i was alone with y two kids and made

the pool was closed. i selected the property for the pool.

great central location. decent breakfast with good service. safe parking. lots of lobby seating.

restaraunt, laundry

valet parking was an awesome surprise

room service took more than 40minutes when i requested a towel, menu of cocktails was in display

the website advertises a full bar next to the pool, giving the impression that there is a night bar

hotel is very old, the elevators are slow, the room was dirty, the wifi is terrible, the worst internet connection

the pool looked outdated even though they cleaned it

it was very centrally located, and the breakfast was great!

only thing i didn't like that the breakfast was till after 7:00am it would have been nice if it would start at

location, good breakfast, helpful staff, clean room, wifi, tv

the pool chairs all of them were broken. you could not lay down

need parking accessible. and elevator for ada with disability.

to much noisy,no enough blankets, i m so sad to get that place not even a car parking has to find on the street

hot tub needs repair and parking is far from the hotel

very cheap, it had ac, the wifi was good

good wifi. hot water. friendly staff. comfortable bed. close to everything central. safe.

they also had inexpensive laundry service available

wifi, no laundry service, no breakfast

improvement might be a less invasive breakfast staff - in our case, the host was constantly prowling our seating

hotel offers free offsite parking and daily breakfast buffet for a small additional amount

tasty and plentiful breakfast buffet

so many others, it was hard to find the pick up spot for the shuttle

free breakfast had a good variety of items

good sleep, breakfast much better than past years

no restaurant but they had room service and the food was excellent and reasonably priced

we left too early to sample included breakfast

laundry service (one large load) was expensive $55 usd, given the cost of other things in mexico

laundry service was rather pricey (i think out-sourced), although very prompt

second, the laundry is very expensive

the hotel can only do your laundry once a week

parking was difficult for our large truck.

they offer a laundry service but when i asked them to help me get some laundry done using non-biological

the only negative thing i can say is that the laundry service is a bit expensive.

we had a car and parking and service was great, we needed laundry done they arranged for it all was perfect

and the gym is a nice bonus

the property is extremely clean and room service is delicious and inexpensive

you get wifi and ac which made the stay feel great

no laundry service

laundry price was ridiculously high and per item but luckily there s places nearby

the gym was decent, but could use some different equipment

friendly staff and accommodating stored luggage for us after check out and early check in

room service was also great

wifi was on and off the whole time we were there

were no previous instructions on how to use the parking lot that is next to the hotel which is free for hotel

also appreciated that there is parking

you feel very welcoming. our room was spotless clean. all staff helping. parking included.

breakfast was excellent (buffet style) most importantly for me the coffee was

pool too cold, toilet kept running

the ac weould nor turn off so it made a mess of water. they need more weights in the gym.

of the equipment in the gym was broken

breakfast wasn t included, but enjoyed the retro look of roma

location. breakfast. quiet. fast wifi

location and parking was included.

very good location, balcony, and free parking.

of covid the restaurant discontinued the breakfast buffet which was awesome because you pay a few dollars more

free parking, room well appointed, and location was excellent.

hairdryer, water, tv, iron for your clothes, coffee maker and outside on 2nd floor ice machine, laundry room

the scary upstairs laundry room

another good thing was they had a laundry room free for the guests to use , you just need to buy your own

my son needed to do some laundry and we were very happy to know there was a washer and dryer on the 6th floor

booked online for a lower price therefore they gave us a room located next the stairwell, laundry room, and

we arrived late every day due to tours and acrivities and by 7-8am laundry room starts their

room was next to the laundry service area, and it was a lil noisy for a short amount of time

you can have the hotel do your laundry

center - excellent mattress - beautiful inner courtyard, very atmospheric - fast and stable wifi

free valet parking was also nice

room was close to the laundry room and sometimes noticably shaking

all was very good. if they had room service with some delivery and menus that would be nice.

bar and bartender were great also

the shower drain wasn t centered either so the water would pool and eventually leak out of the area into the

microwave, mini fridge, a/c, elevator was out of order for a few hours, horrible wifi, forgot my wake up call,

out that the laundry was dry cleaning, so got a big bill for this, despite conversations about which temperature

the laundry service was excellent.

maybe the laundry services should also work on weekends as they might be really necessary

room service was quick & reasonable

front desk went out of their way to get our family a taxi back to the airport and their room service was also

wifi

the price, the lobby, the parking lot, the location.

surrounding area was very vandalized (graffiti and boarded up) wifi was down and had been for a while

the pool is big, it only needs some chairs

wifi will disconnect often

the charge for our laundry seemed excessive. a shame there was no pool.

had a bad experience with their laundry service

lack of laundry bags in the room and the apparent complexity of getting additional ones was, puzzling

you as soon as you enter the hotel, to the receptionists, to the butlers and security, to the room service

i traveled with my two kids

the advertised laundry is fake one just ask at the reception, they ll tell you

the advertised laundry is fake one just ask at the reception, they ll tell you

wifi worked well

i had a nice view of the cathedral and park. the wifi was good.

breakfast was also good