front desk put us by laundry because he wrongly assumed we were staying 4 days instead of one

the laundry room was dirty but at least there was one!

wasn't super clean (old coffee pod in gross coffee maker) and we didn't have bags for our dirty laundry

room we had was on the ground floor apparently under a laundry room, where people were walking around and running

team, flexible about check in time, giving advice for laundry nearby

we were assigned across the hall from the hotel laundry and maintenance hub - hallway filled with maintenance

our room was right by the maids laundry room so it was nosy all the time

laundry room

the only thing i wish was different is for laundry facilities to open at 8am.

room located right next to laundry services so very noisy during the day.

the laundry room was practical

you ll need a lot of change to do one load of laundry

i liked the fireplace in the bedroom as it was chilly in the mornings

pool, spa, breakfast, location, room size and set up, parking and cleanliness

to covid there was no room service

laundry and trash in hallway outside our door that wasn t ours was never cleaned for our whole

paying for parking seemed unreasonable and we did not appreciate not getting free wifi without giving all

location, staff and pool

restaurant and bar were really cool

would have liked pool temp o be warmer. the kids used it -- but too cold for me.

the staff was helpful. there is available laundry for visitors.

swimming pool, laundry, kitchen, staff

always plenty of parking & liked being next to the laundry room so i knew hot water would not be an issue

room (with full kitchen) had air conditioning, a small heated pool, laundry room (didn't use it though), good

laundry machines worked so i ran some when i was there

no laundry area for guest

expected amenities have been discontinued no tissue, no plastic bags for laundry, no disposable cups, no maid

the living room and kitchen space was great

the place is very beautiful, clean and has a very good location! it also has parking

you have to request ahead of time for room service otherwise your room will not be cleaned.

horrible wifi, sparse room, almost windowless, sparse and old furnishings, pillows were the worst

when we checked in (with a man) we weren t given the run down, just our keys and the wifi password and because

was able to do early check in

the wifi service and the lack of chanel s.

the laundry room was locked

found staff in the laundry room

found used medical needles in laundry room

laundry facilities. across street from 711

great staff, great location, and they allow dogs! guest laundry is good too!

everything, lobby, breakfast, clean, laundry facilities on site, fireplaces in lobby, lobby seating, room was

is just a few minutes walk to the downtown area, grocery stores, laundry services so it's location is fairly

mechanical sounds all nite between ice maker soda machine and vicinity of laundry room

i thought the laundry facility was complimentary but turned out i was mistaken

does need some updating and remodeling for more of the facilities, the laundry room was under construction, the

blanket like every hotel has and he said he didn t have any available till he decided to do laundry

no laundry room that was advertised

sufficient toiletries and even toothpaste provided along with a disposable laundry bag which was a pleasant

no children tv channels. laundry was out of order, late check in.

air conditioner did not work, window could not open, smelled like dirty laundry, treated rude, no hbo or wifi

didn't get to use it, but was super happy to see affordable, clean, and new-ish guest laundry available

laundry was a bonus

5) we asked tyler about how was the operation of the laundry service

is a self-service laundry room for guests, however there isn't a coin exchange system at the lobby

friendly, staff/ kids enjoy the heated pool

there is no laundry in the hotel.

breakfast, staff friendliness, laundry facilities.

free breakfast, pool, laundry, workout room

parking area too congested pricey for the amenities no cart available upon arrival a laundry facility would be

we asked 3x for blankets and finally at 1115pm we were given 2 and told they were behind on laundry

i wish it had a laundry room

no laundry no gym no breakfast abdwe paid close to 400 a night

halls were filled with housekeeping trash and laundry thrown everywhere on every floor at 4pm

was a bit old and shabby with bits of wood holding the sliding door together and there were no laundry

no laundry room!

onsite laundry, great location, excellent staff, tidy room

our room was next to laundry - inner corner

laundry open at a more later time

my room was across from the laundry room!!! and the air conditioning didn t work

they also had a coin op laundry for guests to use

door of the laundry room is not easy to use

our room was next to the laundry room and probably because of that the beds were shaking.

clean, and they had everything i needed, comfortable beds, room service daily, amazing breakfast, laundry room

the room shakes every time laundry is done

laundry room was only open 7 am to 10 pm and machines only took quarters

great laundry room for quests.

guest laundry was down during our stay.

hot tub should have been working, ice machine needed in better spot than laundry room.

even the laundry room was clean

) nice-looking pool, though we didn't get a chance to use it, laundry room (also glad to have, but we didn't

complimentary water laundry pop corn and snow cones was perfect

from the man who helped us parks the host who changed our laundry in the middle of the night

the owners care about their clients: free coffee, lattes, snow cones, hyper filtered water, free laundry, free

was able to do a load of laundry

pool, coffee, and laundry services

), view, laundry, breakfast, cute little pool/jacuzzi

was great to have laundry facilities

laundry is available which is a plus :) wish we could stay longer

laundry room on site

location near boardwalk breakfast included adequate parking guest laundry

and tried kicking us out of our room at 130 turns out the laundry room was on fire

lovely pool and hot tub, with food bar and steps down and straight onto the beach.

i would think if you are stepping into a guests room you should mask especially around kids

the pool and hot tub area overlooking the santa cruz pier and boardwalk had everyone spellbound

even with the windows closed i could hear kids screaming at first light

i used the laundry, it was a good location for my friend to pick me up

clean comfortable room. good location to boardwalk and downtown. guest laundry

8am there was a lot of commotion and noise coming from outside probably because the storage/laundry room was 2

laundry on site

guest laundry didn t work properly- took the money for washing powder but no washing powder

a bag of laundry/hotel towels was oddly left in front of our door for a day or so

enjoyed having a fireplace in the room

a master bedroom with large hd tv and a sitting room with fireplace, another big srceen tv, bar, and comfortable

i stayed in the suite with a fireplace and it was fabulous

no spa, and the pool closes a bit early if you have kids that like to swim after dark.

we didn t use it but there s a laundry room if you need

even worse, the laundry room was next door and spinning washing machines shook the room

closet didn't have plastic bag for laundry

if we had had time we would have tried the spa and sauna

i didn t appreciate was the fact that the online description of the hotel stated there was a spa and sauna,

there is a pool, hot tub, gym and laundry rooms

long walk to laundry room

there is a gym and laundry room on site ! the staff was very helpful !

no housekeeping, no quarters to do laundry

was next to 24 hours laundry room with a lot of noises at night they gave my hotel room to another customer

it was clean and well layout and quiet. had a very nice breakfast.

loved the pool and hot tub

we enjoyed the pool and spa at the end of the day

the spa was out of order and the pool was full of leaves

location, good breakfast, and the staff were friendly and helpful

the gym was well appointed

complimentary coffee and water at bar in lobby

room was reasonably priced but the pet deposit is steep

staff was nice very under staffed though (poor kids) and management was no where to be found… 4 times we

rooms only cleaned every other day and one of our rooms not cleaned whole time kids were there.

were small and laundry machine took money but didn't give detergent

laundry

center if one needed more than just the motel's two machines to wash and two machines to dry laundry in

the tv the laundry

i just couldn't get used to having to bring my towels to the laundry and pick up clean ones in the

the gentlemen, an evening associate, provided me change for the laundry room and manned

the provided self laundry facilities were high capacity and fast (washed and dried a small suitcase of clothes

the breakfast was nice and had variety!

inconsistent water pressure. not enough parking.

friendly, easy access, plenty of parking, and the bed was great

someone stole my brand new laundry soap out of the back of my truck.

breakfast only to 9.

tv,back picnic area,good breakfast

pool time in evening on a hot summer day was lovely

parking lot had some needed work

laundry facilities were awesome

) i appreciate the installed cosmetics for sustainability but there wasn t a laundry bag

the staff was very friendly and helpful, and we really appreciated the guest laundry room because we had been

it was newly renovated, clean and had a laundry facility.

decent hotel gym, laundry room

put me next to laundry maid's closet

please check towels every after laundry while folding

fresh cookies in the lobby, fresh linens on the bed, and fresh towels by the pool

clean room and common areas, great location, comfortable beds, wonderful breakfast, free parking, nice pool,

the breakfast was amazing and they put us in the perfect room for 2 kids and 2 dogs

when we arrive to our room they had left the dirty laundry in the room

no food, no water, no blankets, no room service, no restaurant available to guests

thought maybe due to less occupants the exercise gym might have been made available with cleaning's after use

a little dated, lift broken ( i had a lot of luggage) wifi quite poor

we also love the gym and the front desk was very warm and professional we can t wait to

after the show i went to get ice in the laundry/vending area the machine was not working so i went to the front

plenty of parking, very clean and had a nice breakfast.

excellent customer service, great onsite restaurant and a nice pool.

staff were friendly, parking was available, the room was clean and secure

had no pool

laundry facilities could use a money exchanger.

gym, breakfast was great. front desk very helpful.

the breakfast was suitable and had many offerings

there wasn t a pool or jacuzzi however there was a small gym

the gym is really good as well but i don't think they had a swimming pool

what i paid i expected expected not to be next to the laundry mat

laundry room, breakfast.

they advertise selling laundry tablets and sheets but don't have any

night the room was right next to laundry room, there were 2 huge air fans right out side the door to dry a big

hallway smell the trash room was full of trash i did laundry and the laundromat was very dirty

kitchen, laundry, and convenient location

kitchen. laundry facility

property has laundry room and small gym

the laundry room was messy

rooms are really comfortable and llow for a long term stay, swimming pool, laundry and all other hotel facilities

if you stay longer they have laundry room to wash your clothes, they'll even do grocery shopping for you for

they have laundry room, so helpful and beds were very comfortable!!

it was very nice having a full kitchen since i was here several days and did not want to eat out everyday

a big issue, but the lady at the front desk said the pool was heated at 81 degrees

both were good, but i would also just prefer scrambled eggs, especially for the kids

do have a laundry room or pool on site

the pool and spa were extremely dirty, the whole place was muggy and smelled like old laundry

there is no laundry room . no map for pool ice machines etc

no laundry bags

stay had to be extended last minute, it would have been nice to have a laundry area to use

if your laundry staff can t get that out, i m afraid to think of one of the bodily fluids left on your

the laundry room also could have used more washers and dryers instead of just one each

unless she did laundry as well as she interacts with customers

the guest laundry didn t work

also, no cream for coffee, only coffee mate ud83dude0f tried to do a laundry , but the only drier was out of