before i left i was able to wash and dry my laundry a week worth of clean clothes packed

) pool was not cleaned and open

breakfast fast and easy !

it was ok need to provide more breakfast different items

breakfast was the worst part but i eat it every morning

stingy with towels n wash cloths towels were stained broken laundry facilities on site and vending

they kept the laundry room / maintenance closet door open so i heard the machines all night until i finally

lack of amenities such as on site laundry and vending machine

i was told that housekeeping was on their way in to do laundry

the wifi was great

no laundry facilities on site.

laundry facilities were not working.

location, clean comfortable rooms, the pool was warm and my daughter loved it

everything was perfect for us. the kids really loved the pool.

beds were amazing, pool was great for the 3 kids and the breakfast was wonderful

the fact that you have a quest laundry room is great

wish there was laundry detergent available in the laundry for purchase

the privacy, convient laundry room/exercise room

the parking lot is easy to access the back door, and the elevators were close

parking around the back was a little cramped, but ok

swimming pool great

empty pool was disappointing but not a big deal

it was very clean and comfortable and the morning breakfast was hot and fresh. i loved it.

wish i would have had time to use the pool, but that looked really great as well

they had a really good breakfast selection and kept everything very fresh and clean

only complaint is that the guest laundry room was out of order

on-site gym

great accommodations at a great price. great breakfast options & friendly staff.

was friendly, great selection on breakfast, clean place, pool was refreshing, all in all loved it

the breakfast provided was quite satisfactory

they did not have breakfast so i need some little money back cuz no service breakfast

sheets, carpet that was so dirty it was matted, red stains on carpet,no mirror over the sink , paid extra for

use of space and amenities were excellent; hot breakfast was above expectations

there nothing breakfast waste some money need little money back

poor wifi connection, no washcloths, no ice bucket, and a bottled beer left in refrigerator from

( gloves required, masks optional) we booked because there was laundry facilities

breakfast was very good and they provided safety measures (hand sanitizer, food grade gloves, and

all of our stay & the continental breakfast wonderful. kids enjoyed pool & gym.

pool

comfortable property in a great location also had a heated pool such a plus and a nice breakfast too

a guest laundry room on the first floor...

like making sure there was water in the workout room and a waste basket in the laundry room

lot of doors slamming i guess it was the laundry room

the guest laundry (dryer) was not working

more items on free breakfast other then cereal eggs ex small biscuits and waffles and toast english muffins

good layout. decent breakfast. ok location and parking.

wifi was not working.

the breakfast was really great with a lot of choices

parking, modern and clean lobby, kitchen area well staffed and stocked

on the weekend it s a teen hangout spot in the parking lot

purchased the room just to let my kids swim

breakfast was perfect

ants in the room. the pool furniture was rusted.

clean room, nice linens, nice pool, jamie at front desk was nice friendly

kids were running up and down the hall then someone hit the fire alarm at 1am

restaurants in the evening (we didn't want to get back in the car so this was big), and a lovely pool (it wasn

there was a couple of used sports teams there so they didn t make enough breakfast so i missed out on a lot

the pool is small but well maintained, the fitness room is also very nice

clean, friendly and helpful staff, good breakfast, we loved the waffles!

very nice breakfast. comfortable room and bed.

laundry room was dirty

there was also cleaning supplies, laundry basket

free laundry is always a plus

everything! especially the complimentary laundry room!

the laundry facilities for guests are included in the price you pay for the room

laundry room is too uncomfortable, stools to wait for cycles and too hot

no laundry detergent in the laundry room. had to make an extra trip to the front desk.

the guest laundry was a mess

really liked the room setup with small kitchen and sitting area

the charge for pet stay little steep.

one negative (for me) was that the bedding had an extremely strong odor of laundry detergent or dryer sheets

floors, traffic noise and not being able to locate the laundry facilities (according to the listing there was

parking can be a challenge

it would be great if the parking-lot door accepted the code we had to walk around after parking

the parking lot was a little tricky to find and had some stone piles blocking spots, but it was great

breakfast was great, room excellent as well. laundry room very usefull

fell in the snow covered parking lot

also very pet friendly

i needed the shuttle to go to airport at 9:45 pm and was told the service stopped at 8 pm

parking lot used by non guest going to listen to music on friday and saturday

super clean, loved the laundry room, would definitely stay there again

had everything we needed for a family, laundry, pool, fitness centre and

guest laundry was available, which was a nice amenity

dirty laundry left in our room from previous guest

clean rooms, friendly staff, nice pool and gym, hearty and delicious breakfast

the parking lot was too small

i didn't have the breakfast, but i took a peek, and there was a good selection of offerings

there is a heated indoor pool open til midnight, which is nice

wifi connection did not always stay connected and had to reconnect throughout the day.

location and plenty of parking, staff very friendly and helpful, rooms well appointed comfortable and clean,

shower gel way too scented!!! a lot of folkthe bar soap wasn't great but not nearly as bad.

bed and room was very conformable, the bartender and bar was very nice

the wifi didn t work for us unfortunately

bar and bourbon selection

no pool, kitchen service, etc. do to covid-19

being on 3rd floor, and no laundry

no laundry

i believe the smell was from the laundry room that was right below our room

came up with two issues when was the laundry facility was closed and there was no coffee for breakfast all of

my stay at three am they then came knocked on my door at 2pm and kicked me out because i had dirt laundry in

the laundry was extremely extremely dirty and the housekeeping was not met also the maid stole my

tried to do laundry and those were broken too

the laundry room was right next to us and the washer sounded like a helicopter landing

after i checked out the next morning, while walking to my car, had some people arguing across the parking lot

breakfast was not good for diabetics the tub was not clean

also, we needed to wash a baseball uniform and had to hunt for a laundry mat because guest laundry was closed

there was no pool, no exercise room, no guest laundry and for breakfast we got a bag with a orange, muffin and

laundry machines kept eating my quarters, no body soap in shower dispenser so i had to get out, who

i also had to do a load of laundry, and the cozy gym with cable tv was conveniently located adjacent to the

laundry facilities are great for traveling families

use the pool due to unsupervised kids jumping in the pool and throwing 20oz bottles around

we had a very nice room with a kitchenette

they layout with kitchenette was fine except, when we went to bring out the sofa bed for our 3rd person to

size of room, layout,. full kitchen great for longer stays. available bbq for warmer weather.

parking

whole place was wonderful and welcoming, from the desk clerks to the shuttle drivers to the staff in the bar

gym did not have towels or sanitizer wipes for two days after being informed that there were none

same for the pool and workout room

booked this hotel because they have a shuttle to the airport and i had to leave at 5 a

hotel offered shuttle to airport and to racetrack but it was easier and faster to take uber there

having a laundry on site since we were there for a soccer tournament was especially nice

i that is a mom loved that they have 24/7 laundry

share kitchen and living with friends was great without having to go from to to room also great breakfast bar

we have 2 kids that wanted to swim

convenient location. nice facility. kids liked the pool.

my room was adjacent to laundry which also produced some noise

the laundry room was excellent!!! we had lots of room, a kitchen, and nice bed.

much better than local hotels & has more room (kitchen, sitting room) and very comfortable bed

liked having the full kitchen and basic cooking equipment

didn't feel 100% safe in the parking lot leaving for work before sunrise

the room was clean when we arrived,the location was perfect, the bed was comfortable, laundry room clean/

breakfast, the work out room and the location of laundry

very clean facility to catch up on laundry, or slip in a workout

the laundry people decided to not show up so we had 2 towels for 4 people and they were out of towels

awesome breakfast too

traffic at this location is very heavy on weekdays, making it difficult to enter and exit the parking lot

breakfast was above and beyond what was expected

the pool was amazing and fire pit my kids loved it

parking was crowded but adequate

we love the salt water pool and spent a long time swimming and sitting by the fire

laundry facilities were available too

love mini kitchen and free use of laundry

no pool, but laundry facility was much needed for sports camp

hospital, and they appreciated a place to stay where they could feed their family, and do their laundry

room was above the laundry room and at 7am i was woke up by a whirling sound and the room was smaller than i

was great to have laundry and gym

i like the laundry basket in the bathroom and the coat rack

all i got was this night staff saying that she got the sheets down to laundry and inspected them to find no

when we went into the breakfast room the first morning the woman working in there was folding laundry and putting

place under renovation, so construction all over first floor, laundry facilities did not work (some issue with

guest laundry facilities were out of order so had to take our clothes to a launderette to dry

felt like earthquake in the room where they used the commercial laundry the floor was vibrating

the pool, gym, and laundry were all great

hotel room was nice and spacious, had laundry for guests

good free breakfast

parking and getting to/from other locations in lexington extremely convenient

clean ,bug free,friendly and easy of parking. close to uk hospital and cancer center.

would have been nice to know ahead of time that the charge for accommodating a pet would be $100

was a bit of noise from rowdy kids in another room (on floor above

clean and great parking

building outside looked good, new flooring, newly painted walls, good housekeeper, decent laundry, great

privacy, the laundry facility on site, and it just felt like home

just past the vending machines ,however, and get an extra towel, use a vacuum, or use the pay laundry machines

front desk services, laundry 7/24, new and clean facilities, car parking

we like the location and the fact that there were laundry facilities on site

laundry area was a joke

the on-site laundry room only had 1 working washer and neither dryer heated

not a set time to clean the room on the scheduled day. laundry area could be kept up better.

room,guest laundry,good location

faces parking area so we tend to keep the curtains closed most of the time

a bathroom in the pool area so i wouldn't have to take the kids inside in their wet swimwear

i arrived to check in, i had negotiated a $25 non refundable pet fee but the woman checking me in would not

omelet bar excellent fluffiest omelet i have ever had

i loved the fact they were pet friendly

the pool

would have loved to have seen a laundry room

laundry service could have been helpful ud83dude42

close to everything we were there to do. loved the pool, room and bar area!

shuttle to stadium was on site

hotel was very large and had a nice looking bar and dining area although we did not have time to visit it

the closest entrance/exit was out of service too close to the laundry room which made it noisy first thing in

breakfast was presented nicely and included the basics to start your road trip

the $50 per pet fee

nice pool, decent sized gym and really nice outdoor areas with gas bomb fires to top off the end of the day

the indoor pool area was huge

the pool was not the most kid friendly

there is a rooftop pool which was neat

room was up on 5th floor and there s a very loud bar on the street beside us

excellent gym and nice but rather small

the hotel is gorgeous. the restaurant, pool,rooms, all perfect.

the pool is a soaker pool - only about 3 ft deep and with 2 people in the pool felt totally full - so

pool is definitely not what is shown on the website

bed was comfy and kids had fun staying on the pullout

this hotel felt like an apartment. perfect if you are traveling with kids.

line you still show a breakfast buffet

distance, hotel was very nice and clean, staff was nice, outdoor skating ring was nice, very nice bar inside

entrance, it s hard to get back on that street to get back in, parking is not free, and no free wifi

pool and decor were very nice. gym looked nice but didn t use it. friendly staff.

pool is on the cold side but i love it

pool, jacuzzi and gym are open

the rooftop bar is the bomb

and, we grabbed travel coffee at the end of the bar to take with us

i didn t have breakfast but liked the availability of room service the night before.

the roof top bar seemed like it was fun

we stayed in the bunk bed room with my two younger kids

that the bar and lounge closed to early

restaurant and bar serve great food and cocktails

the location and being pet friendly.

also restaurant and room service may not be available if they have a private function

the restaurant and bar close very early at 9pm.

the secluded parking and next to a gentleman club.

parking so far away from the door

just the parking. nothing major

breakfast was wonderful!

fitness center is just a old treadmill and broken universal machine. breakfast is so-so.

had a laundry room which was nice but unfortunately one of the dryers (had 2) was not working

the parking out front was a little lacking, but the spaces out back worked out well.

i liked having the sitting room and kitchen separate from the bedroom and bathroom

gym equipment was broken

needed an early check in and it was no problem

very poor wifi

i preferred the old gym bag smell

the bar is well stocked

good comfortable room. nice bar area. all downtown facilities easily walkable.

the bar was very nice too

the cabinet in the closet where u put ur laundry

free laundry is something i have never experienced and was a nice touch

laundry facilities were nice

free to do my own laundry

not getting their laundry out of washer/dryer for other people to use

had to keep swapping keys because they never worked, and our room was right across from the staff laundry as

was me and my 2 kids and he was nice enough to place me in a room on the first floor next to the pool for easy

room temperature was hard to control and the pool water temperature was a little cool for my liking especially

very clean throughout, spacious room and friendly staff. convenient parking.

property simply amazing, one of the best hotel i have stayed, everything new and clean, the breakfast really

it looked like they normally had towels for guests to use but the laundry basket was full of them

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

50 teenagers running wild in pool and gym

breakfast was a little on the sparse side.

family loved that there was 2 rooms, which meant 2 tvs, 1 for cartoons for the kids and the other for the parents

spacious,clean, rooms,breakfast area layout spacious and comfortable,and food choices excellant.

room was nice. pool was awesome.

we a 2 bedroom with 2 bathrooms & kitchen

we loved that we had 3 tvs (although the reception was mostly grainy) and the kitchen space

full kitchen makes traveling affordable for those with kids

parking is limited due to work trucks, the entire front is being renovated - no bistro available

we arrived late and there were no parking spots available

that the property offered starbucks the staff were friendly and the gym was nice

us in was super nice, super efficient, explained everything about the hotel, food, breakfast, parking, surrounding

beds was too hard and there was a guy in the parking lot asking people for money.

smell, did not feel clean, laundry does not accept cards - cash only

it s easy access to everything. laundry facilities was nice to have.

to go to the convenient store to get laundry soap

loved the laundry very good breakfast

priced well, very nice rooms and linens, breakfast had a good selection and nice amenities over all

there was an indoor pool and exercise room

offered some kind of complementary snack or additional waters, especially since we had young kids with us, and

the restricted hours for the lounge and pool areas.

the pool area hadn't been cleaned and the towels restocked the morning

parking stalls were very small; hard to get in and out

laundry (other hyatts have had quarter machines) low-flow shower heads, only serviced once every 3

laundry bags weren t provided in the room and asked the front desk for be bags, but no responses

no laundry bags and hair dryer

another issue and problem i ran into was that the property does not have any laundry capabilities on site

not enough parking

laundry services weren't available, so i had to go across the street to the holiday inn to use

some staff was not familiar with the property and gave incorrect directions for amenities (laundry location,

clean laundry room, good staff

we like everything, the room was large and clean. breakfast was good. hotel staff was great

the breakfast was great especially the kitchen staff folks were so nice

nice area for walking the dog, great location, free laundry!

laundry facility, exercise room

laundry was free. room had full size fridge and microwave.

free laundry..! always a plus.

free laundry was amazing and fairly priced snack foods

second shift lady smoking pot out front by the laundry with her friends in a gray car

later that night, me and my boyfriend were washing my work clothes and having a snack inside the laundry

laundry wash and dry machines/area was dirty

pool was dirty and closed, the laundry room was out of order, the floors were dirty and the only thing out for

you, avoid rooms at the h, i, and j doors as there is no decent area to walk the dog (it's the parking lot) and

hall carpeting dirty,self laundry expensive , inadequate availability of ice on first floor, food in bistro

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was

laundry on site

the pool area was clean, the water warm

and comfortable bedrooms, we loved the pool and lobby

everyone in our party was pretty itchy. i m thinking it was the laundry detergent.

the breakfast was

the breakfast was very impressive with many choices

the mini kitchen area

spacious and a great price! loved the kitchen! kids loved the pool!

the front desk about it, and they said someone would bring us some when they got caught up on the laundry

would turn blistering hot by itself; do not stay in room 103 it shares a wall with the staff laundry room and

room was right by laundry; all the cleaning people just left their carts in the middle of the hallway- fine in

the oatmeal was old that was in the package the morning crew was all in laundry room talking and and we had to

this property has laundry facilities as well

great breakfast, swimming pool and comfortable beds

pool was cold

access from i-75, ample parking, comfortable, quiet and clean

breakfast was slow to be replenished, but, i understand the staff shortage, and, once brought to

parking, separate cars& small trucks for all the other vehicles?

laundry detergent vending machine out

boutique property that was well appointed. smaller pool, good breakfast, and laundry on site.

laundry on site that we did use

no elevator, hrs for guest laundry, key charge, parking is limited

the price, location and amenities such as onsite laundry facilities.

great hot breakfast buffet

nice~ never hot in the room everything was clean and smelled clean, well taken care of and theres room service

parking for handicap sucked. need fruit at breakfast.

i have seen a roach in my room before and the last time i stayed someone puked i m the parking lot

i understand its their pet friendly room but geezzz i stayed in so many pet friendly hotel but not as smelly

i accidentally ordered a smoking room so that was half of it

parking and location

very clean parking lot

easy parking

room felt so updated, staff gave ne a room for easy access to outdoors for my dog. no pet fee

no laundry facilities

plenty of free parking and close to plenty of restaurants and shops

several other hotels and restaurants, constant flow of people walking through the parking lot into late hours

my view was the parking lot and people looking in at me

pet fee

easy access and plenty of parking, friendly staff and the kitchen was a bonus

well lit parking lot

it was very clean and the little kitchen was great.

in-room kitchenettes

facility had so many extras like the kitchen with plates and silverware

no bag for dirty laundry.

the continental breakfast was awesome, with nice variety

limited parking near entrance and had some shade people hanging out back where i had to park

the pool could have been cleaned around the edges a little more

there was nothing i didn't like! great staff! great manager. great hot breakfast!

like the area and convenience of the parking

gym, complimentary breakfast was good, clean

there was also plenty of parking even though they were sold out

we made use of the exercise facility and were only staying one night or we would have used the pool too

parking was east

nice front desk girls. fantastic bed. laundry. i should have checked out the pool.

the free laundry as an honors member was extremely helpful for the insurance seminar i was attending

i passed a laundry room and it was full of them

one more anecdote: i was sitting in the lobby waiting for my laundry to finish, when a couple came to check in

laundry facilities needed work

no extra laundry bags were available when we asked for some

there was one person working when we checked in and she was expected to do check ins, laundry, customer service

not much. maybe could have had tbn on the cable tv. no vending machines or laundry supplies.

was clean and comfy. good breakfast choices.

was great & the indoor swimming pool

room was next to the laundry room'

i havent seen any breakfast but its pretty clean and quiet and the laundry room works well

and see if it's the one i reserved of course it's nothing like the picture a plus is they had a laundry room

the laundry room is excellent with supper efficient driers

access to the rooms from the parking lot

the size of the room, the resteraunt on site, free laundry, nice swimming pool and awesome layout of hotel in

of parking fee and another fee dirty laundry in the hall at every door between our room and the elevator no

only thing we ate was oatmeal and bacon, they were out of most foods, the ones they did have the kids wouldn�

over priced room service, after 20 minutes was told they were not delivering, but we could come pick it up

the glasses in the kitchen area were dirty, actually had lip marks on them

soap available for the laundry room, front desk staff wasn't the most friendly

the room was very nice, golf course was excellent, pool was enjoyable!

very comfortable room and bed. nice bar at the facility. beautiful grounds!

kids knocking on our door until 3 o'clock in the morning

kids running in the hall kept us up past midnight and then at 7 am or earlier construction workers

also the laundry machine took my money

limited laundry facility

the person at the desk said she could not help me that was a laundry problem

for a mini vacation with kids

swimming pool

room was right across from the laundry and right next to the guest laundry and the ice machine

the rooms are clean, comfortable and updated. microwave, fridge and laundry are available.

easy to get to the laundry room and vending

perhaps use a bit more bleach in the laundry :-)

the lobby area was dreary with boxes , dirty laundry and things left on the

equipped kitchen, gym and laundry facilities

some of the laundry equipment wasn't working

laundry is the only downfall in the con i have the laundry is usually broken when it comes to some

also somebody decided to go steal my clothes while they were in the laundry room granted it says don't leave

continental breakfast is okay

affordable, an a amazing breakfast bar wit staff to help, cheep laundry sight, with nice washer and dryer

whatever laundry detergent they use is awful

value, modern building, large rooms with good facilities, car parking

we did try out the gym

easy access and parking

the laundry facilities are clean and well maintained, and the staff on reception were able to assist

bright, well kept, secure parking and exterior

husband wanted boiled eggs and soda for breakfast

the gym was also just perfect for us to get a good workout

hardwood floors were great for our dog and keeping pet dander down

easily accessible guest laundry facilities

the breakfast was adequate. we used the laundry room and exercise room.

one night there was laundry detergent pebbles spilled just outside of the laundry door and the next morning

pool and hot tub also very nice

it would have been convenient to have a vending machine nearby so i could simply send one of the kids with cash