well furnished kitchenette

i had the fitness ctr to myself all the time.

complaint is bagels an english muffins extremely hard and pool still not open other than that this is my go to

the breakfast was good and changed the items on different days

location, nice, easy breakfast

location & breakfast

breakfast is the only thing i didn t like

loved the hot breakfast and staff was very accommodating

the starbucks coffee bar that was advertised was closed on a sunday morning

i like that there s a gym, that part is nice

the gym could ahold some tlc, the staff was very responsive to my issues.

could not make room keys, ice machine not working, loud music coming from parking lot all night

location easy access, spacious parking. large and clean laundry area for guests.

mattress was worn out. laundry was being replaced so there was not.

wifi was not free and our spectrum signal was weak or non-existent

the breakfast, restaurant and bar had only one person: it seems the hotel was near capacity

clean and provided all of the hygienic products in bathroom. big parking lot.

parking lot was uneven with high spots packed with snow

breakfast items were not kept full

the bed was comfortable though. the wifi worked great.

staff pool

there is a pool although we didn t use it

parking male staff could of been more polite

location and pet friendly.

great location. clean room. convenient parking.

attached bar restaurant seemed to be a popular local attraction

fruit and veg stand in the parking lot

comfortable bed and furniture. kitchen area would have been useful if we had time.

cleaners , friendly and helpful staff, kitchen inside the room.

partner did not care for the breakfast

the breakfast staff could not keep up

the pool room key card entry didn't work, so you had to go wait in line at the front desk to get that

a lady from laundry

no ice machines on site. laundry facilities not available.

the breakfast, the laundry room, microwave & fridge,, staff was very helpful

the ice machine, laundry and tv in our room weren t working either

everything nice big rooms very good hot breakfast

there is a laundry facility on site that i used, it was very clean

and found my clothes had been taken out of one garment bag and been stuffed into a plastic laundry bag (none

alarm at 1:30am because they were doing laundry and a washer belt went on the washer and smoke from that set

general manager is a jerk, the pool was out my entire stay, and although they claim to allow pets, they don't

isn t until 11, but room service comes through slamming doors as their cleaning and banging on yours to see

they have a laundry room and provide a laundry basket so you can stay here for extended stay

i also like the fact that there is a kitchenette and a fitness center and laundry facilities which were very

gym was small but nice

they have a laundry facility that is of reasonable price

also laundry room door was left open all night so while staff did laundry was sooo loud it also kept

laundry room has been out of detergent for a week and the dispenser ate my dollar

also all luggage transportation carts were used so a laundry cart was found to use

wifi does not work

none of the amenities were available: the pool was empty and the laundry room was closed and the ice machine

in wall furniture lamps air conditioner all broken breakfast limited hours 7 until 9am no ice laundry facility

to clean room even if you were in pjs and didn't want to go to lobby, the stupid wristband policy laundry cost

we tried to have them replace our dirty/stained laundry, they did not

no breakfast, no pool, no fitness center

my room was close to laundry room and staff was doing laundry all the time.

laundry room will be nice

shampoo or conditioner, no dirty laundry bag

lots of parking and the property feels secure

the initial smell, i guess it's that way because it's pet friendly. so i understand

i loved that they had a pool and a hot tub, also the breakfast was okay

breakfast and committed staff aplus plus.

everything was excellent - staff, breakfast, facilities, accessibility, location

hotel staff was so considering of kids here for birthday slumber party an let the kids enjoy the pool

great breakfast

did not have workout room, continental breakfast, laundry facility, tiles off laying in the safe, screws by

the only bad thing is the wifi. everything else was amazing.

pool & hottub were clean and a welcome respite from traveling

i dialed the kitchen and room service on one of the days at about 8am hoping to get a breakfast but no one

location and the bar restaurant on site is really nice!

no plastic bag to put dirty laundry in

service, excellent breakfast, excellent bar and bartenders, and very comfortable beds

the pool was rented out for swim lessons

the food room service was unavailable

continental breakfast -not enough choice of food items

the pool and laundry were being repaired so i wasn t able to use

breakfast was good the place was great. good employees. they made sure u were satisfied....

the hotel was pet friendly and staff was excellent..

breakfast could have been more variety

they also has a pool and breakfast in the am

the laundry facilities were easy to use and reasonably priced

breakfast choices were great

parking lot

i loved that they had a peloton in the fitness center

the breakfast selection.

they have a laundry room

they have an exercise room and a coin-operated laundry available if you need it

lady wasn't super helpful she wouldn't help me with doing a load of laundry for detergent

continental breakfast was not much of a breakfast

pet friendly. good location by hwy 45

wifi didnt work for quite some time

great breakfast

of noise at night and kept us up very late and too many people in the pool and kids were dirty

the rooms were large, the kitchen had everything we needed and the bed was very comfortable.

we appreciated the water bottle refill station outside of the gym too

getting in and out of the parking lot is not good

ice machine was visibly dirty so i didn t feel comfortable using it, and gym wasn t very clean but that is

exercise room was very hot. need better marking at the entrance to the parking lot.

friendly staff. clean room. great breakfast.

had a room with a spa tub in it, and i would request that anti-slip stuff be put in for safety or a grab bar to

laundry and vending available

location and helpful staff. nice pool and hot tub.

nice breakfast. staff were very friendly and helpful.

that they had a sink in the breakfast area and coffee inside the area also

nice breakfast, nice room.

had a sauna and laundry was decent price loved that it had 2 rooms and 2 tvs

dirty laundry in hallways,

was a tad small and house keeping left a pile of dirty smelly laundry on my 3rd floor in the hallway all night

laundry machines broken breakfast items were empty

no laundry soap or dryer sheets.

no laundry bag

also they don't have a daily room service cleaning

parking lot filled up pretty quick but other than that no issues

was good and kitchen staff very friendly

parking was an issue with only limited spaces for cars

coin laundry and price.

loved having in facility laundry for our stay

the laundry facility had only half the machines operable

laundry room was nice.

pet hair & stickiness, odors, uncleanliness and dustiness

that my clothes did not dry in the laundry so i lost $ on that also that room smelled :(

we had laundry and would have loved an additional washer/dryer as there was only one set to use

laundry room very warm

the pool and hot tub were fantastic

were only 2 handicapped parking places and not enough parking in the front

the pool temp was a bit warmer than we were used too.

the pool was nice but it could have been a little brighter in there.

breakfast/pool

staff was always willing to answer questions, make available items for breakfast that were out

pool was nice but it could have been a bit brighter or something

laundry facility is convenient

location, walkable, large , comfortable rooms with full kitchens, restuarant and bar attached

i also liked the kitchenette in the room

no room service

were excited that the attached restaurant and bar were open again

laundry was also convenient

i like the kitchen was located in my room

staff did not take out an empty pizza box that was on the kitchen counter

said pet friendly but made no mention of a $100 cleaning fee when booking which the front desk wanted to

clean, free breakfast, home-like feel

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

the hotel has a nice laundry room

lovely gym/laundry room and breakfast

open wifi - it's not a secured network.

from the valet to check in at desk to bartender

nice amenities, loved the breakfast and the bar options on site, pool, games, the courtyard, accommodating staff

that i was not told about valate parking. too much corlean in the pool

wifi was down for brief periods sometimes

my fiance and i have 3 kids so once a month we will go stay at a hotel to get away

they are also pet friendly, which is nice, although we did not bring our dog for this stay

parking easy, check in easy, and there was no trouble coming and going

loved that you could choose your breakfast

wifi signal would not reach my room on 3rd floor.

parking is onsite and off the

breakfast was excellent and room was great!

laundry facilities not on our floor

large clean room. friendly staff. shuttle service to summer fest was appreciated.

the breakfast provided by room service was quick stayed warm well after i arrived home and literally were all

tired after doing orientation with my daughter @mu, i called the front desk to see if there was room service

my 2 kids suffered with back pain

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

the shuttle worked well and the staff were so nice

excellent breakfast

gym is basically a couple of cardio machines, 1 multifunction and no weights

the front desk ladies were so nice! breakfast was very good!!

free parking

breakfast was convenient and delicious

crowded breakfast area. could be redesigned a bit to feel less tight.

love that parking was included i usually stay downtown and have to pay extra for parking i will definitely

with classic architecture, short walk to the lakefront and a shorter walk to a sports bar and excellent irish

the bar serves top notch beverages

the rooms are spacious and clean and every room i ve rented has always had a full kitchen

spa smell in the hallway was noxious.

in many ways feels like it has been exactly the same for 100 years: large bedroom, fully equipped kitchen with

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

loud construction outside. no laundry or room service.

stripped and made my own bed, had to bring my dirty laundry/garbage

large bag of trash sat on one side of room door and a large pile of laundry on other

the smell of the bedding was too strong. they must use a very strong product for laundry.

also our room was as the end of the hall near the back door which allows access to the garage and laundry

it was great to have a full size kitchen in the room and laundry in the basement

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

also, access to laundry was a nice perk

for long stays i need a laundry, so i used the laundry here several times

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

beautiful location right on the heart of downtown. the free breakfast was super good!!

no pool for kids

my room was huge, super comfortable large bed, fabulous bathroom, flat-screen tv, wifi working very well

our room was next to the gym. very loud. the manager compensated us for it

the bathroom is a little tiny. the gym could use a little room ventilation.

messed up our room service order, never put the order in

hade to pay for wifi, breakfast, and parking

room service is prompt

hotel was not willing to do anything about it as their laundry is handled off site

no self laundry machines

there was dirty laundry left from the previous renters

fast room service meals and connecting parking structure

elegant as this hotel was, i was surprised that they allowed pets

variety available for breakfast

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

delightful room. great view. delicious breakfast. excellent service.

great fitness area

great breakfast with great starters, fruits, beverages, and ambience

there was no laundry service or washing machine available

pool & hot tub were closed my entire stay. no guest laundry facilities.

breakfast was good

there was no wifi- apparently it had been broken for several days

the staff was all very friendly and the family enjoyed the clean pool

we had room service for a late lunch and breakfast in the restaurant in the hotel and both were excellent

room service was amazing. bed was very comfortable.

the hotel also has a great bar and the bartenders were great

the room service breakfast was delicious and arrived quickly

amount of noise later in the night, but we were on the 6th floor near the rooftop bar access

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

includes laundry and gym which was really nice

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

laundry available 24/7 with coins

guest laundry services available

the activities for kids, little ducks and elf hunt.

not a huge issue but the pool tiles were a little dirty. besides that..amazing.

nice pool and hot tub

no free parking or continental breakfast.

on-site gym and laundry facilities were great, as was the breakfast buffet

floor to ceiling windows, comfy bed, smart tv with netflix access, hairdryer, kitchenette

breakfast was the best i have had except when i was in europe

pull out couch accommodated our kids well

kitchen was clean and great to have over a 3 day weekend

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

the hotel bar has bartenders that don't know how to mix drinks. ugh.

bar closed 15 minutes early sat night, rudely sending customers away

the fitness room was very small

wish the bar stayed open past midnight on a saturday night

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

the wifi connection was also unstable

staff was friendly. amazing architecture in a great location. we loved the bar area.

room service

the walls are thin. laundry is to expensive they had no breakfast..

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

the access to doing laundry was a nice extra!

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

good wifi

great location. good breakfast. free laundry facility. very helpful staff

well equipped kitchen with cleaning supplies

the full kitchen is a nice option

nice to have a little kitchen, but we didn t use it

the hotel doesn't have a pool, but they do have a splash pad to entertain the kids, but the water was freezing

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

over charging for laundry it s says pay $3 but you have to pay $8

the hotel was very clean and comfortable but i did have trouble logging into wifi so i had to use my cellphone

the way the breakfast was closed covering the area with a sheet.

the bed was comfortable and the breakfast was great

breakfast was excellent and the staff was very warm and welcoming and friendly and made me feel

they had an amazing gym!!! great bar too.

they had an amazing gym!!! great bar too.

no pet fee.

the staff in the bar were really great as was the restaurant and the food was amazing

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

kids loved the pool table in the lobby

better machines in fitness room

no room service

we went to the hotel for a 1 day vacation from our dogs & kids

it was clean. there was a bar and there was food onsite. there was also a nice lobby.

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests, wifi, etc

good parking, check in was a breeze, room was clean, breakfast was great, staff was so friendly and helpful

the breakfast area was nice and clean

well maintained, pet friendly, location, laundry, friendly and helpful staff.

indoor pool, good sized bathroom, big room with 2 queen beds.

the desk clerk said no room due to no reservation even though the parking lot was empty

very clean and airy. nice simple, free breakfast. clean 4 foot indoor pool. friendly staff.

the bar served an amazing pizza that evening

the laundry is convenient

laundry 2$ bucks wash n dry

the laundry area was very nice and clean

cozy rooms, cotton sheets , beautiful lobby, decent breakfast ,very friendly stuff , easy parking and access to

breakfast was great

well, the pet fee of $75 ,was a bit high as we left the room in perfect clean order

the other disappointment was the length of the pool

convenience and easy parking

we enjoyed the pool, sitting area and it was very clean

the breakfast was wonderful and pool area was well kept and very clean

breakfast included

good value, full size refrigerator, good breakfast, clean.

the outdoor pool. the well kept grounds with trees. bushes. beautiful lawn. the breakfast!

breakfast included with the stay was nice it had a outdoor in ground swimming pool right below my room 234ud8

the kitchen in there

dirty microwave and laundry area

the pool was dirty and the body fluid clean up kit was open and used

that it was $180 and the air in the pool area was colder than expected

it was clean and had a nice bar lounge area.

i loved that the staff was friendly and helpful at all times.my son loved the pool!

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

laundry only on main floor.

even the kids had a hard time getting in

the pool was wonderful

wish you would have a hot tub in the pool area

the bar only open till 9pm on a friday night. did not like that at all.

breakfast bar was out of coffee creamer 3 days in a row

restaurant and bar on site. pool area looked nice. room nice.

the rooms right outside the pool area. was woken up to kids swimming and screaming at 8am

pool area was not open

allowed early check in

we called for room service saturday and no one answered

room service was not working and i was charged twice for my stay

breakfast was very good. location good. lots of parking. nice staff.

upon arrival, i was concerned because they did not have my early check in request, but the lady at the counter

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

breakfast was more than expected

breakfast was always delicious

hotel was close to shopping & restaurants,pool was a nice temperature,hot tub was powerful,easy access to the

heater was a bit problematic and wifi was not performing

location, clean, amenities (pool and hot tub were big hits with my kiddos)

staff went above and beyond to help with a wifi connection problem

nice place, ok for business travel, enough parking place, nice omlet at breakfast

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

a typical hotel of the chain. good guest laundry. not so clean.

really loved that you had a laundry room for us to use

check in was quick and parking close to room was excellent

we love it there. stayed there multiple times and kids love it

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

the self-service laundry and huge refrigerator are very helpful

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

here's the thing: if this were my place, i'd make it exclusive to adults and kids 13 and up

could have used a laundry bag.

to all stores very nice setting inside building everything is right there inside building laundry garbage and

loved kitchen and laundry

loved kitchen and laundry

people were smoking in their rooms (some half-leaning out the window, as seen from front parking lot) and

we were not given details regarding parking and room location

i can see the parking garage would be nice in the winter to keep vehicle out of the snow

view room looked out to what i would call the back of the hotel looking toward the small parking area

we went to the bar for a custom drink after the game

went to the pool an hour before it closed on a monday night and had the whole pool to ourselves

suite with a city view and both times i ended up in a regular room with a view of the parking lot and

had a living room area and full kitchen which was excellent

the breakfast was very good too