there s only 1 person working the front desk and she was usually doing laundry

blankets on the beds were sheet thin, not very warm. also could not find the wifi code.

we enjoyed the spa tub thoroughly

the spa tub was fabulous

spa music playing & inspirational quotes on the wall

laundry facilities were out of order

clean friendly laundry room quite. will stay there again

laundry room was nice to have available

laundry room was right outside my door

the morning staff on friday was rude was a female doing laundry very colorful shirt everyone else was amazing

laundry person went home early. couldn t get extra blanket and only one extra towel.

that being said the front desk staff lady was perfectly on point and heated our food up in the laundry room

pet policy

that the big breakfast that i intentionally paid for and the outdoor pool were closed.

the pool is an outdoor pool, which was closed and not disclosed on any website that i used to book the

laundry room and exercise room were convenient.. full kitchen including dishes. nice

great price for all you get. free laundry. free fitness. kitchen.

like the free laundry

the breakfast was phenomenal

pool

in charge of sending the shuttle did not tell us the van read spring hill suites

everything from the pillows to the breakfast

did not have breakfast due to dairy and egg allergies

clean, beautiful facility. friendly staff. excellent breakfast! place looked brand new.

nice, convenient breakfast! pleasant and helpful staff. in room kitchen.

the ice machine located on first floor laundry room was always out of ice

pretty far from the airport, and the shuttle doesn't run from 12am to 4am.

the shuttle service and alllowing is to park our car there

breakfast was awesome and facilities and were very nice

nice pool and lobby area

the pool is very small and someone had apparently gotten sick in a corner on the floor

used the gym a couple times and it had great machines, lots of space to work out comfortably

pool was drained.

i wanted spa but did not see it even though the advert says there is

has a bar and the bartender was an awesome guy.

no laundry machine

had many empty rooms but had me preassigned to the end of the hall, a room directly under the laundry room

the pool was smaller but our children loved it

cleanliness, breakfast, friendliness of staff, reasonable price

i loved the breakfast. room was really nice too!

did not like being placed in room adjacent to laundry room for hotel

the laundry facility was awful

i liked the fact there was a laundry and the hygiene

great front desk, laundry facilities

) nice, clean laundry facility

the pool was closed

warmer pool

asked for accessible parking but really didn't have any available at my check i.

need to work on the breakfast

pool could have been a little warmer, and the soda machine & vending machine wasn't stocked, the

pool area was closed

staff....awesome job on morning breakfast !room sizes were nice size...

pool was great. staff was nice.

breakfast was delicious and convenient

friendly staff. easy location. good breakfast buffet.

breakfast, staff was very friendly and helpful, shuttle service to the airport free of charge and very useful:

we were hauling a uhaul trailer and we had no problem finding safe, well-lit parking, we felt very comfortable

the manager s reception is wonderful and the made to order breakfast is fabulous

parking was easy and free

the pool was open, the gym was a decent size and building was beautiful

wish it had a laundry romm to wash my clothes in. otherwise everything was awesome.

no laundry

i ask can t u take them out of another room then wait for laundry to get done & replace

location, pet friendly

the room service knocks once and then walks in when i was getting outta shower

availability of laundry facilities

only hot water in the wash facility/laundry area!

large fridge, large microwave, laundry room and everything else made this a perfect spot

quiet comfortable and kitchenette. on the premises laundry. nice hot water for bath.

and her lies, don't complain here or they will twist it, terrible management, drugs activity in parking lot,

only downside but not major problem was the laundry

painted recently but let tape on doors, ac/heat unit kept turning on and off and showed error, no shuttle to

the breakfast was absolutely amazing

great to have separate bedroom and sitting room with kitchen.

was great, staff was friendly, my kids had a great time using the lobby and wifi to lounge

the pool and the breakfast

booked this hotel for the long-term parking and the airport shuttle

staff was amazing breakfast was great room's were clean.

very clean! comfortable and breakfast

didn t see on website that the included breakfast was going to be anything other than normal continental

need laundry facility for travelers

the breakfast perhaps could use a few more options, i guess, but it was pretty good

everything was good. the breakfast the staff everything.

they allow pets. the staff was very friendly.

the parking was adequate and the parking lot was well lit

was okay except for no coffee in room, no dirty laundry bag, fridge was dirty, toilet paper was only 1/2 full

laundry room at no additional cost was definitely a plus when you have to wash team uniforms every

the on-site restaurant was really good for both breakfast and dinner

let them know when booking you want the breakfast

great hotel, large rooms, friendly staff and lovely bar food.

great gym, laundry

free place to do laundry

clean, love the gym and laundry facilities

full kitchen with dishwasher

delicious free hot breakfast!

restaurant and bar closed.

room was clean and spacious the swimming pool and whirlpool was nice the gym was good the breakfast was nice

excellent hotel! they have 24 hours airport shuttle, clean, friendly and helpful staff.

it was better than expected, and the bar had a variety of craft beers

music playing loudly in the parking lot at 3 am

pool, hot tub and the area was very clean and warm

shuttle driver was great too

the shuttle drivers were friendly and warm

shuttle to the airport was regular and got there in a short space of time

i loved the pool and hot tub!

kitchenette, complimentary breakfast, clean and walk in shower quiet

good location, good breakfast, cozy beds

pool water was so freaking cold, it was not enjoyable

the kitchenette and the disability like shower and that comfortable bed and tv it makes you feel like

coffee was ready for when i left for my early morning flight and the shuttle driver got me to the airport

i could not ever log in to the wifi successfully. breakfast just smelled bad so i didn't eat.

wonderful breakfast! comfortable beds and pillows.

great staff and a very tasty breakfast.

breakfast was hot and the pool was warm

it would have been nice if the pool was repaired and working

reasonably close to the airport, but the shuttle problems (see below) negate these good points

clean and modern the gym was very nice and could actually get a good workout

the gym had a variety of great workout equipment

you stay at an airport hotel, it should not have to come as a surprise that the shuttle from the airport is on

parking available for park and flying with airport shuttle service

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

laundry room right next to room i stayed in.

location, large room, soft sheets, satisfying breakfast, room darkening shade worked well, temperature control

excellent breakfast clean and welcoming. loved the adult only pool hours

laundry machines are clean.

also has a laundry facility on site @ $2 per load

clean laundry facility onsite

bed soundproof room great location laundry facilities on the same floor towels and wash clause appear new and

very bare bones amenities. internet, laundry, tv and thats about it. more of a nitpick.

the on site laundry, a little pricey

the laundry area was not well equipped

i loved having a kitchenette, it made travelling with my disabled brother so much easier

the room had a whole little kitchen which was awesome especially for the price.

since its a suite its really geared for folks staying multiple days kitchenette, fridge, no breakfast is

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

50 in the laundry room

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

my kids husband and i will be back;;;;;

i could see the laundry being done from the customer service desk

hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my tv didn't display

i had to do a load of laundry while we were there, and was seriously worried that my stuff would get stolen

wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called

loved the laundry room & having a kitchen in the room.the shower was nice.

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean

no included laundry service, unlike the hyatt down the road

facilities were fine, cheap laundry available

the room service steak dinner was amazing

employee greeted me with a smile and, an early check in after being on the road for 13hrs

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

the wifi connection was not working. a disgrace for a hotel of that category and price.

bar had great calzones and local beers

great service, clean, modern and very convenient shuttle service!

no laundry facilities

no laundry room

staff was slow to respond like we were asking them too much to either switch rooms or bring clean laundry, the

were signs for guest laundry, which there wasn

the people who work the front deck can make you or break you, he needs to be doing the laundry not working as

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

breakfast was to be included in the price & did not receive.

nice and clean and bar was nice

didn't eat breakfast it wasn't included and it was over at the restaurant because i didn't get there till

staff, including the shuttle drivers, were friendly & helpful

and the kids were out side playing by room so sleep was not

fire alarm and 15 minutes later we were disturbed and endured marching band practicing on the parking lot

person or service who plowed the parking lot did a terrible job

clean pool, a nice cafe in the lobby, and open area outside with tons of seating

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

pool was kinda small for how big the hotel was

pet-friendly hotel isn't true

i would have liked a room service menu in the room for the first night instead of having to go down to the

friendly employees, convenient shuttle service, good value

unfriendly staff.. front desk and laundry personal was great...

also advertised free laundry but had to pay for it

laundry mat inside smelled of cigarettes everywhere hair that did not belong to us all in the room

the wifi didn't work

my kids loved the waffles and pancakes

laundry, no pool, microwave didn t work

no laundry facility for clothes so anyone staying 5 days like i did better bring alot of extra clothes

they are pet friendly, clean rooms nice staff and a male front desk clerk stands out to me because he

both nights the wifi was weak to nonexistant

it was pet friendly and the staff was kind and courteous.

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door

the laundry facility is terrible because the dryers do not heat up at all

i loved the kitchenette and the fact that it was laundry facilities on every floor

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable

appreciated that there was guest laundry facility on-site and that the machines worked

i like that they have a laundry facility. the free breakfast has a variety of items.

liked that the pool was open until 11, however not that our room was so close

stomping footsteps and kids jumping off beds

everyone enjoyed the indoor pool (a bit chilly but great for october)

lot is people hanging outside bar area drink beer and smoking marijuana

the room smell like dirty laundry

the room was so clean and had everything you could need--kitchen, desk, you name it.

i hardly found a place for parking

shuttle was

decent breakfast on saturday/sunday, friendly staff, clean, in parking lot.

laundry facilities would have been nice.

was very clean we came for cheer nationals at the convention center the pool was nice hallways were clean our

they have a very nice gym with lots of equipment including free weights

the desk staff, the room staff, the breakfast bar staff, the cleanliness of the property was well groomed and

the maintenance came in our room while we were eating to try to check the wifi signal and had a conversation

the laundry room is a tiny closet and i m disabled i can t even fit in there.

dirty old stained linen dirty carpet thin walls broken laundry

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

the friendless of the staff. on site laundry.

grounds could use policing as there was quite a bit of litter about the parking lot and lawn

from facility bc they had none due to employee issues so uve had to incur costs of doing extra laundry to use

free breakfast offered but i did not partake

no remote for tv no cable fridge did not work the tub did not drain the carpets were stains no breakfast i booked

panels missing, out of tissues, marks on sheets, everything was unplugged, wifi and cable was out, fridge and

breakfast only cereal and plain bagels lol

free laundry

the fitness center has lots of exercise equipment and the laundry facilities are nice

also free laundry is nice

it's great to be able to do your laundry for free

being able to cook and do our laundry for free was great

for good hotel; a lot of choices of places to eat and stores near by; staff was pleasant; the breakfast was

even though we left too early for breakfast, lady saw that we had something to take with us

breakfast was good as well

place needs a general cleanup from the parking lot to the building

the breakfast was very good and well stocked and the employee was very helpful

the breakfast was hot and delicious

in an out of the parking lot of the hotel had a pretty big bump (almost like a curb) that you had to drive over

parking proved to be a challenge because they had a large party scheduled making guest parking less

small pool

the beds were very comfortable and the grab and go breakfast was an extra plus

very noisy , kids running up and down halls night and day.

host was amazing and very accommodating pool area is nice breakfast area is clean and

the breakfast was perfect and the cooking staff was delightful

pool is very small

breakfast was great

laundry room available on each floor

shower didn't get very hot, and there was no kind of laundry hamper or basket in the room

enjoyed my stay altogether and have no complaints except maybe offer free laundry

the pool had a lot of bugs in it later in the day but there's no skimmer accessible to clean it

the pool was perfect

room space, laundry, price

they told me that they were in the laundry room and bring them up shortly

staff comfortable beds laundry

the icing on the cake was when she provided me with laundry soap so i could have a fresh shirt for the next

room had an odor of dirty shin guards or stale laundry

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer

swimming pool was out of service and in the laundry room, they had two working washers and one dryer

electrical plugs , poor lighting, the guest laundry is a hazardous place

only good thing that i got from my stay was doing my laundry

breakfast was very minimal and there was no real ambiance at all in the office area

on site laundry

room was big, had a guest laundry, was quiet, bob evans restaurant nearby

small kitchen, small liv rm space, nice bathrooms, clean, awesome beds and lining and great location and

room set up nice wifi was good

breakfast was ok. powdered scrambled eggs were ok if you covered them with gravy.

i needed to do laundry and there was very little change to be had anywhere in the hotel

we were next to the laundry room so i m not sure if it was from the detergents or what

no laundry bags for dirty clothes

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

it was nice talking.have breakfast options again

laundry room was out of service during my stay

laundry room not working

i am a 'simple stay' person, so this place checked-all-the-boxes for me: easy access to a guest laundry, parking

also there laundry cart is litterally a walmart cart

checked for a pool and laundry facilities online and verified with pictures

the breakfast selection was good

insane pet fees for no reason

the pool was great for the kids

location and a available parking for semi truck is very convenient

the only complaint is that the pet fee is outrageous

while hallway smelled like wet laundry

you are asked to put your trash and dirty laundry in hallways outside your door

laundry room floor filthy

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

there's also a shuttle to n from the airport available

i loved the free breakfast the laundry facilities and the fact it was on the bus line

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

noisy laundry next door to us

there is a guest laundry (which i did not use), snacks, a nice breakfast

did my laundry there, thank you for having washing machine & dryer.

breakfast was definitively better than average and well stocked

their complimentary breakfast buffet was delicious

the breakfast was a bit better than the average hotel fare

the only possible inconvenience was the pool being closed, but it was okay.

we didn't get the chance to enjoy the pool or breakfast due to our own fault

staff friendly and helpful. laundry on site. workout room and pool.

but our favorite part was the workout facility and adjacent laundry

breakfast

the $75 pet fee was extreme for a quick one night stay

the breakfast attended did a excellent job on the food. the morning desk clerk was awesome also.

the same towels and wash cloths due to them wanting to save i'm assuming on having to wash the laundry again

parking behind the facility felt a bit isolated

also breakfast was great; there was no noise or disturbance at all

not much of a selection for breakfast

breakfast is so good

when you re traveling for sports laundry facilities are

check pet fee beforehand. low shower pressure. overpriced.

very clean. pool was nice. breakfast was wonderful

bar couldve stayed open a little later

breakfast was ok great staff

loved the kitchen. breakfast lovely. great free parking.

included was a kitchenette with microwave, full sized fridge, mini stove stop and dishwasher

spacious rooms, clean, nice breakfast with real dishes instead of disposable dishes.

it s clean and friendly staff. good breakfast and always feel safe

the building is new, the entire place from the kitchen to the pool to the rooms are spotless

lactation was good parking was good close to places to eat

beds were comfortable, staff was friendly and accommodating, loved the pool and breakfast.

clean, free parking, decent breakfast variety.

gym sucked same for pool and staff was eh

the pool seemed a bit cloudy but we just noted that as an observation, didnt actually utilize it

the laundry and pool do not work

laundry washing machine didn't work

looked like termites in the guest laundry room

laundry should be free ... or atleast discounted ... and more laundry available lol js

was uncaring that someone was drying shoes in laundry facility next to our room at 1 a

the accommodations such as a heated pool and lounge area provides with a television and books and laundry room

folding of the laundry could have been done in the laundry room

promote hot breakfast

also very small parking lot

i was disappointed that the pool was having issues and was closed.

i asked for change to use the laundry facilities and they couldn't give me change

room smelt like the sewer yeah when we asked for change to do laundry the guy at night told me that he didn't

staff is great, clean rooms, breakfast good. great location.

small pool, and needed a scale in workout area and cleaner to spray equipment after use

rooms smelled like smoke, the facility closed their pool and fitness center

i did not use the laundry facility

breakfast was a little more than the bare minimum. not bad. laundry facility for the guest

there was paint on the shower head and old carpet in by the laundry room

under construction, called in the evening to ask a question about pets, and the person in a heavy accent just

breakfast could improve much

couldn’t sleep because kids were running up and down the hallway

could have offered a better breakfast than what they had, even in this pandemic most hotels are still going the

no microwave in the room. with kids you need a microwave

are horrible and had to pay extra to just get the breakfast and then there be nothing that the kids would eat

the pool and the staff was very nice

so comfortable and free laundry!

very nice like the loan station and free laundry mat

laundry facilities, kitchen size and it was stocked with dishes

room had a kitchenette in it

there was a little kitchen in the room, which was a nice touch

they did not have a laundry area, but there is a laundromat next door

treadmill machine at the fitness room didn t work, or at least i couldn t make it work

friendliest and most hospitable manager, efficient, helpful staff, good room, breakfast, parking, and best rates

but the parking is on both sides with barely enough room for two cars to pass at the end, let alone drop

honestly only thing i would suggest is possibly getting a hot tub and use less chemicals in the pool very strong

hotel offered free laundry which was a nice touch but most machines weren't working so we were unable to wash

kids had fun in the pool and free laundry was super nice

free laundry :) heated pool

we used the free laundry service to wash uniforms

there is a guest laundry and business center on the first floor

to pay $20 a day to park, to take my own laundry to front desk

didn't like how early the pool room closed.

i was not impressed with the parking. wifi was shut down at night.

longer bar hours.

restaurant and pool were not open.

i went down got laundry soap and quarters

there were little kids in the hot tub. the pool area was crowded.

the kitchenette was great and fixtures all updated beautifully

staff were friendly and our kids really enjoyed the pool

it was very clean, great breakfast with hot & cold items. excellent wifi and great location.

room with kitchen very clean staff kindle

gym was great

friendly staff let us late check out for the wrap up after the marathon race

the breakfast was super with a good selection of food

very nice and clean. complimentary breakfast was good.

express a very strict no-pet policy, yet keep a large exotic bird in the hallway next to the laundry room

would definitely help if they would have an atm and more vending as well as laundry

excellent breakfast; they even had hard boiled eggs

parking doesnt seem to be an issue ever

staff was extremely pleasant and parking was very convenient

needs to check the laundry facilities

be good to have coins available at reception for guests to be able to use the onsite laundry

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

hotel right next to a park ( kids can run their steams out)

they say free wifi and make me pay for after no at least one baottle of water in the rooms

the laundry facilities were not great.

2pm)

was disappointed the room service came on plastic plates with plastic utensils

kids knocked on my hotel door, ran up and down the halls yelling and slammed doors until after

gym cool towels and water available in gym , great

kids would love it too

wifi access very good

the kids loved the pool. beds were clean and comfy!

excellent bar with excellent bar staff

ice machines didn't work. no room service, parking. a/c very noisy and disrupted my sleep.

breakfast bar was convenient, saved time and money

my kids and i were disappointed

breakfast was delicious and a wide variety of items

wifi

we left for our event, when we came back we had no room service

my own iron board and iron or not) and once i arrived i called once again to ask if they had a laundry room

laundry facilities on site

pet friendly and very clean.

kids enjoyed the waffles

no wifi not very clean bad elevator

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

no pool for the kids and no complimentary breakfast.

we appreciated the quality of the gym as well

room service as stated on booking site no refrigerator in room not enough food options (especially

i love that the hotel has a bar and restaurant

i enjoyed having the bar in the hotel where we grabbed drinks and an appetizer

all staff was very accommodating, even making my kids complimentary hot chocolate after hours

quiet (random screaming kids in the am and some drunk girl being noisy about midnight) view was nice (12th

the gym was great and i loved having access to filtered water.

room and late check out time