availability of laundry facilities

only hot water in the wash facility/laundry area!

quiet comfortable and kitchenette. on the premises laundry. nice hot water for bath.

large fridge, large microwave, laundry room and everything else made this a perfect spot

very nice helpful staff, excellent parking for my trailer, bed and room large and comfortable and very well

for personal use sometime plus i was willing to also give the guy a great tip, i also use your laundry facility

we had trouble getting clean laundry, towels and washings

i liked the fact there was a laundry and the hygiene

) nice, clean laundry facility

our room was clean, breakfast was good, we took advantage of the hot tub and the laundry room.

pool closed; no desk or floor lamps in room so the only lighting was overhead; no mirror in room

nice breakfast.

pool was great. staff was nice.

pool area was closed

wifi here is absolutely terrible

a little weird to get breakfast at front desk, but it worked

the gym was too small. and needs a pull up bar imo

parking was good, breakfast was great

in addition, a great effort was made to keep the pool open and still guarantee safety

staff was amazing breakfast was great room's were clean.

wish it had a laundry romm to wash my clothes in. otherwise everything was awesome.

i ask can t u take them out of another room then wait for laundry to get done & replace

no laundry

wifi not working, should of had access to bagged breakfast at least till 10 am

the taxes plus the pet fee brought me up to way more than what the room was worth

only downside but not major problem was the laundry

large room; personable and helpful staff; great breakfast; free shuttle .and cookies!

the pool & hot tub worked well as bribing tools for my four year old, he enjoyed swimming for hours and

was no hot water in the bathroom sink area and some of the danishes at breakfast were frozen when put out but

a kitchenette in the room a bigger trash can would have been nice

do not like microwave down so low where kids can bother

they advertised a bar and restaurant on website when i booked the hotel and neither was open

quick to answer our questions and the bar tender was fabulous

floor 3, above me, the family allowing their kids to run the halls long after midnight.

breakfast was good and the atmosphere relaxing

no laundry machine

had many empty rooms but had me preassigned to the end of the hall, a room directly under the laundry room

had no wifi all through my 4 nights of stay and no support from front office

cleanliness, breakfast, friendliness of staff, reasonable price

everyone is very nice as was the breakfast options

love the shuttle and the drivers

clean, nice gym

breakfast was presented beautifully, the food selection was superb

in charge of sending the shuttle did not tell us the van read spring hill suites

there was a great selection for breakfast

the ice machine located on first floor laundry room was always out of ice

nice pool and lobby area

close to airport. shuttle service was great.

the shuttle service and alllowing is to park our car there

as well as how the breakfast is fresh and tasty

the variety of breakfast items

warmer pool

i didn't care for the flat eggs at breakfast. there were no facial tissues in our room.

very quiet, room was clean, staff very friendly pool was larger than many other places

seeing the pool from our room was amazing

comfy beds, inside the pool, was not that cold

room was clean, a great value, the managers reception was awesome and breakfast was fantastic

breakfast was excellent

i really appreciated at the bar and the breakfast was so good

worth it they have a great breakfast, the pool is really cold, they have drink hour where you get 2 tickets per

great price for all you get. free laundry. free fitness. kitchen.

laundry room and exercise room were convenient.. full kitchen including dishes. nice

like the free laundry

the breakfast, happy hour and overall hotel was excellent

laundry room and exercise room were convenient.. full kitchen including dishes. nice

that being said the front desk staff lady was perfectly on point and heated our food up in the laundry room

laundry person went home early. couldn t get extra blanket and only one extra towel.

breakfast and a view of the parking lot wasn't great, but with covid nothing could be done about the breakfast

the pool was closed because they hadn't got it ready for the season yet, which was very disappointing

wish i d had time for breakfast.. it smelled good!

the morning staff on friday was rude was a female doing laundry very colorful shirt everyone else was amazing

laundry facilities were out of order

laundry room was right outside my door

laundry room was nice to have available

always wanting you to go green and save water and laundry expenses but without a towel bar to let anything dry

a true quality hotel has at least 5 overlap so the outside ambient light (parking lot lights, landscape

cheaper than long term parking at the airport and shuttle has us at the airport right on time

i was using the airport shuttle and danielle was very accommodating where i needed to get to and from the

and parking was very convenient as well

the staff was great! especially the bar tender jordan!! hotel was very nice... very clean

bed soundproof room great location laundry facilities on the same floor towels and wash clause appear new and

clean laundry facility onsite

very bare bones amenities. internet, laundry, tv and thats about it. more of a nitpick.

laundry machines are clean.

i can do my own laundry!!

breakfast was good with plenty of food and drinks.

shuttle to the airport was regular and got there in a short space of time

think the pool/spa and exercise room should be open 24/7.

the hot tub and pool

the breakfast buffet was particularly clean and offerings were tasty and hot items like omelets and

room was clean and spacious the swimming pool and whirlpool was nice the gym was good the breakfast was nice

i liked the free parking

location to the airport with a 24hr shuttle

took longer than expected to get the hotel shuttle at the airport

music playing loudly in the parking lot at 3 am

breakfast was ok

big room with kitchen staff, firm mattress.

clean and had amenities desired gym pool breakfast. the all helped to make it a good stay

all kitchen gear is provided - pots, tableware, silverware, and some useful accessories

was great for kids, breakfast was good, room was spacious and nice, especially loved the kitchenette

was okay except for no coffee in room, no dirty laundry bag, fridge was dirty, toilet paper was only 1/2 full

laundry room at no additional cost was definitely a plus when you have to wash team uniforms every

no plain yoghurt for breakfast

breakfast for the money

breakfast was great all facilities were excellent

clean, love the gym and laundry facilities

great gym, laundry

free place to do laundry

great kitchenette and bathroom

not a lot of parking spaces.

there s only 1 person working the front desk and she was usually doing laundry

no pool but knew that when i booked the room

we enjoyed the spa tub thoroughly

how big the bed was free wifi tv channels how big the room was

easy parking. beds were good. choice of pillows. they service the room while we were gone.

there wasn t a fitness centre, but i was able to use one nearby at another hotel in the group

place needs a general cleanup from the parking lot to the building

poor wifi

lady that took care of the continental breakfast

did not take advantage of the breakfast

breakfast was sparse or i should say not very well stocked

small pool

the pool was somewhat dirty and needed cleaning in and out of the pool.

friendly staff and a great breakfast

in an out of the parking lot of the hotel had a pretty big bump (almost like a curb) that you had to drive over

i enjoy the complimentary breakfast, free pool indoors, indoor fitness center

included breakfast was minimal

pool, but no hot tub. really hoped for hot tub

no breakfast,just oatmeal,cereal bar.yogurt.

hotel was full of soccer kids and parents, kitchen was not keeping the food filled

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

laundry room right next to room i stayed in.

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds

great breakfast choices

room service was horrible

the laundry area was not well equipped

the on site laundry, a little pricey

very clean and like the kitchen

the room had a whole little kitchen which was awesome especially for the price.

i loved having a kitchenette, it made travelling with my disabled brother so much easier

no included laundry service, unlike the hyatt down the road

facilities were fine, cheap laundry available

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean

front desk was attentive and helpful, comfortable rooms, kids loved the pool.

did have to call to request the shuttle pick us up at the airport

wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called

i could see the laundry being done from the customer service desk

loved the laundry room & having a kitchen in the room.the shower was nice.

hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my tv didn't display

i had to do a load of laundry while we were there, and was seriously worried that my stuff would get stolen

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

50 in the laundry room

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

it was dark and could have had a bigger sign on where to turn into parking lot

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

the wifi connection was not working. a disgrace for a hotel of that category and price.

did not take advantage of the gym but it looked like a good one, also appreciated access to a washer and dryer

pick up at airport took an hour , bar closed to early

staff was slow to respond like we were asking them too much to either switch rooms or bring clean laundry, the

the people who work the front deck can make you or break you, he needs to be doing the laundry not working as

selection of breakfast items, ran out of food by 8am on a saturday morning) and she was gathering laundry in

were signs for guest laundry, which there wasn

lack of laundry

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

wasn t open, breakfast is overpriced, they didn t have anyone put salt down it was icy and parking lot was

was stained, room was not as clean as it should be, and the bar restaurant never seemed to be open

no centennial breakfast.

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

the hotel did not inform me that there was a $50 pet fee

were out of a lot of items but we were there for a cheer competition so that s why, the outdoor pool looked

offered a reduced rate for parking while we were on vacation with a free shuttle to and from the

shuttle was on time and drivers very

have a starbucks but they did not have the ecpresso machine working parking was atrocious and no breakfast

attcked by wasp is horrible i wish i could get my adult night back away from are kids

shuttle leaves at 10s and 40s (e

has an indoor pool, though i didn't have time to go

free shuttle from the airport in zone 2. friendly staff!

i loved the kitchenette and the fact that it was laundry facilities on every floor

appreciated that there was guest laundry facility on-site and that the machines worked

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable

the laundry facility is terrible because the dryers do not heat up at all

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door

laundry facilities would have been nice.

open free parking

parking

8 mins from airport. love the kitchenette. clean and friendly

we had to leave too early for the hot breakfast and the cold breakfast was amazing.

laundry, no pool, microwave didn t work

no laundry facility for clothes so anyone staying 5 days like i did better bring alot of extra clothes

breakfast was good. 24 hour coffee.

breakfast was over by the time we get there

very comfortable bed. breakfast constantly being monitored so nothing ran out.

unfriendly staff.. front desk and laundry personal was great...

laundry mat inside smelled of cigarettes everywhere hair that did not belong to us all in the room

also advertised free laundry but had to pay for it

they need to update there website i had some very upset kids

so i abandoned my wife and two kids, got back in the car and drove back to red roofs to ask them to call la

i like that they have a laundry facility. the free breakfast has a variety of items.

breakfast was amazing the staff was great and they tried their hardest to accommodate you on

pool was closed for renovations

my trip, i called the hotel and was told that the last shuttle was at 11pm

king suite, the easy location and the gem of a staff that you have working the breakfast bar named patti who

the room smell like dirty laundry

liked the way the room was set up with the kitchen and living area being in the middle of the two bedrooms

stay; staff were friendly and helpful; hotel was close to my area of travel in indianapolis; breakfast was

had a kitchen and a full size refrigerator with an ice maker had a nice free breakfast

even though another, nicer, hotel with a pool owned by the same company shares a parking lot, we couldn t

from facility bc they had none due to employee issues so uve had to incur costs of doing extra laundry to use

breakfast only cereal and plain bagels lol

panels missing, out of tissues, marks on sheets, everything was unplugged, wifi and cable was out, fridge and

wifi did not work

there was also no wifi in my room

had a nice gym and appeared to have a large laundry room

free laundry

up such as rooms not being cleaned, toilet not working, hot water not properly working, stains on laundry based

being able to cook and do our laundry for free was great

it's great to be able to do your laundry for free

room was big, had a guest laundry, was quiet, bob evans restaurant nearby

on site laundry

very clean and quiet! the breakfast buffet was awesomely good

cute gym with big mirrors

has wifi and is near a major exit with restaurants close by

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

we were next to the laundry room so i m not sure if it was from the detergents or what

no laundry bags for dirty clothes

i needed to do laundry and there was very little change to be had anywhere in the hotel

the breakfast was great, the amenities were great and it was a very clean facility with helpful staff

there is a guest laundry (which i did not use), snacks, a nice breakfast

noisy laundry next door to us

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

the laundry room the first dryer as you walk in does not dry very good put quarters in 3x and still

i loved the free breakfast the laundry facilities and the fact it was on the bus line

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

you are asked to put your trash and dirty laundry in hallways outside your door

while hallway smelled like wet laundry

laundry room floor filthy

was able to leave my car and take their shuttle to and from the airport

the friendless of the staff. on site laundry.

the laundry room is a tiny closet and i m disabled i can t even fit in there.

dirty old stained linen dirty carpet thin walls broken laundry

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

grounds could use policing as there was quite a bit of litter about the parking lot and lawn

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

friendly people and let us check out a little later because we were doing laundry.

accomodated us with parking for our trailor

manager was very greedy when i booked online to get a cheaper rate he charged me double for the pet deposit and

provided wifi was an unsecured network

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

laundry soap free from front desk.

it was very convenient to have laundry equipment available

plus, they had laundry facilities which we desperately needed

my deposit back, there were people on house arrest living there, people smoking pot in the parking lot, not pet

pet friendly.

was a mouse in our room , hot water barely worked, no breakfast , wifi spotty, tv barely worked, definitely will

the bathroom needs an update and needs more parking area

burners didn't work in kitchenette, had holes in wall, exposed outlet box hanging from walls, maid cleaned room

no lobby coffee no in room coffee maker no pad and pen no laundry bag sound of doors banging

the pet policy fees are steep compared to neighboring competitors

friendly staff, rooms and bathrooms are updated and the kitchenette is very convenient!

no house keeping never house kept wifi was trash tv hookups didn t work

well lit parking lot with easy access

super clean and nice place to stay. super friendly staff. free laundry!

there is a free laundry room on-site, plus a lending locker where you can borrow boardgames and such

nice large clean quiet room and hotel friendly staff free laundry

laundry it s free as well is parking

feels like home & free laundry facility

located, the breakfast buffet was well stocked, staff were friendly, and i would stay here again

easy, friendly, efficient, great breakfast

the included breakfast was very good

breakfast was amazing! rooms were sooo clean

very clean, updated, nice breakfast.

swimming pool was out of service and in the laundry room, they had two working washers and one dryer

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer

electrical plugs , poor lighting, the guest laundry is a hazardous place

only good thing that i got from my stay was doing my laundry

credited the pet fee due to other issues listed below.

the pool was great and the laundry facility was a bonus

water clean price higher due to indy 500 great breakfast quiet hotel was under renovation, so no pool and no

had a good breakfast

the pool was broke. i think it was the heater.

the pool was nice but no hot tub....

was disappointed that there was no breakfast because of covid

love '' this place , free parking, breakfast, internet, very friendly staff, very calm atmosphere, very white

love '' this place , free parking, breakfast, internet, very friendly staff, very calm atmosphere, very white

wifi was terrible. cobwebs in the bathroom. room felt damp

i definitely regret renting the spa tub suite

shower didn't get very hot, and there was no kind of laundry hamper or basket in the room

enjoyed my stay altogether and have no complaints except maybe offer free laundry

laundry room available on each floor

beds are so comfortable, pool area is very clean!

the staff was pretty friendly and it was so nice to have a pool

the icing on the cake was when she provided me with laundry soap so i could have a fresh shirt for the next

room had an odor of dirty shin guards or stale laundry

they told me that they were in the laundry room and bring them up shortly

room space, laundry, price

staff comfortable beds laundry

kids had fun in the pool and free laundry was super nice

hotel offered free laundry which was a nice touch but most machines weren't working so we were unable to wash

close to the places we wanted to go. pool was great. free laundry. easy to get to.

we used the free laundry service to wash uniforms

there is a guest laundry and business center on the first floor

to pay $20 a day to park, to take my own laundry to front desk

the wifi was terrible. everything else was fantastic.

the breakfast was good and the location was right across the street from lucas oil stadium

the hottub felt great after a long drive and there was no one in the pool area when we were using it

the breakfast just ok.

i went down got laundry soap and quarters

was nice, they don t need to wait and close doors and lock up until everyone is clear of the kitchen would

clean free wifi

location/distance to the indianapolis convention center, breakfast, indoor pool and spa, staff

good wifi

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

needs to check the laundry facilities

be good to have coins available at reception for guests to be able to use the onsite laundry

we also booked a skyline top floor room which was outstanding and our kids really enjoyed it

no pool for the price of the stay you should at least have somewhere to go and relax and keep the kids busy and

the laundry facilities were not great.

no room service ( because of covid )

easy walk to restaurants and bars

was disappointed the room service came on plastic plates with plastic utensils

room service amazing view was awesome beds comfortable

not enough variety for breakfast.

my kids and i were disappointed

the coffee bar was out of coffee and required finding an employee to refill it

7 am while i was at breakfast the maid came in threw all my items away, and cleaned the room as if i checked

loved it was right on the beach and had a pool. great lil poolside bar too. not overly crowded

having several washers and dryers in the laundry room made that task faster and easier

the staff was very helpful when i asked questions about their onsite laundry facilities

road noise. room was near an exit and laundry room.

beds, pillows, and a great free breakfast

much around in regards to restaurants and the hotel didn't have a restaurant onsight although room service was

floor of my room in check in and remained that way even after room service had cleaned multiple days in a

wonderful big room, and comfortable beds; restaurant and gym was great

i enjoyed having the bar in the hotel where we grabbed drinks and an appetizer

great gym. nice location.

wifi was truly awful at some points of the day

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

pillows were hard. kids next door were very loud for most of the night.

room service as stated on booking site no refrigerator in room not enough food options (especially

a bar and restaurant very

i asked my husband to wait for the food and i went up to our room with our kids because i was so uncomfortable

its pet friendly too

gym was great

great location, good complimentary breakfast and nice clean rooms with kitchen

more space ) - the shower ( only 1 door on stall which can lead to overflow - only 1 safety grab bar located at

breakfast

the kids loved the pool. beds were clean and comfy!

never were told about free wifi and didn t see it in the information in the room

the lobby was nice and i liked that there was a gym and pool too

the bar and restaurant closed early

good location, helpful staff, good concept(train cars) for the kids

was filthy and when presented to front desk staff it was not replaced handles on cabinets in kitchen were all

), the fitness center, the pool, and the breakfast

loved that the rooms had a full kitchen with cookware and storage containers

breakfast tends to get busy and there is no place to sit for several guests

pool was small and too many kids swimming late

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

no bar in the top restaurant

the hot tub had over 5-6 kids in it

had champagne, a cheese tray, and breakfast tickets delivered to our room

the bar and restaurant were nice

smaller towels could save you laundry bills

i had my grandson with me and the desk clerk gave him a kids goody bag

the room service person was friendly and even cracking jokes with me over the phone

beautiful place with great location. also have an unexpected little package to my kids.

great location, staff, and amenities (bar, pool,starbucks).

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo

facilities included kitchenette and laundry. also breakfast provided

the pool area was nice and the kids loved it

rooms not very clean and wifi signal very poor.

breakfast and the cleanliness also the convenience of being on the canal

great location the bar and food was ok. staff were keen to please.

i had 2 room service meals and they were

the staff from concierge to housekeeping to room service was so friendly, personable and accommodating

love the bar and great food.

bar and restaurants were very accessible by foot

the free breakfast was just what one needed to start the day

the location, pool, staff and room

the bar closed too early.

had a gym and pool it was just the hotel i was looking for

large lovely bed, two televisions, kitchen equipped with sink, microwave and fridge/freezer

i thought there was a bar open in the evening but there was not

the pool was great for the kids

the gym was pretty small and the selection of dumbbells were limited

bar wasn t open

the size of our room was very spacious and worked well for giving room for our kids to play.

the laundry room door was repeatedly locked and the front

very large bedroom, that felt like living in a studio - laundry room for an affordable price that can be paid

please offer an alternative channel ensure laundry room door

were disappointed to find the pool was unexpectedly closed

wifi was poor conditioned i chenged my room ones but stills i couldn t connect to the internet

just found out that the spa is always booked so, i'll have to plan ahead next time but, there wasn't anything

spacious rooms. great in room dining. good location. great gym.

spa pool location everything

everyone from the front desk to room service, bars, restaurant was very helpful and courteous

the staff at the spa were also very attentive and helpful

found dirty laundry from previous visitors under the bed

decent exercise room and laundry

the location was great for attending a wnba game. breakfast was nice.

find a grocery store that was open, not a huge ordeal but a inconvenience when traveling with kids and having

with you kids and elderly

laundry facility, no fridge or microwave and the reason i was upset is because i was unaware of

also, there were no guest laundry options, no service or washer/dryer

were very large, had a door separation between the beds and the sitting area which allowed the kids to stay up

for 300 per night, i would at least expect a bar and/or refrigerator

gym is not a gym stop luring people with a fake fitness

very clean. rooftop bar was very nice.

room service hung up on me

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

the rooftop bar was spectacular!

expensive foe the small room but cute if it's was less on the price i would always stay there the pool area had

the bar downstairs was excellent

location and good choice for breakfast

the hotel room is big, it has kitchen and appliances needed for your stay

cleanliness of hotel. great bar area. we loved our room.