pool, gym, breakfast, staff excellent . ..

$50 was deducted from our card (pet fee i

spa and pool maintenance

parking lot was icy as it snowed.

staff was friendly, breakfast selection was amazing, room was gorgeous.

good price for room and on laundry, but thats it.

decent breakfast, clean, everything worked-shower,tv,etc;people were friendly and helpful

we were told that we were being charged a pet deposit of 100$, which turned out to actually be a fee that was

when the breakfast buffet and the pool area reopen this place will be a hidden gem

staff charged for pet fee others would not

breakfast, laundry, location

i can't review the gym or pool facilities as i did not have a chance to use them

the facility was easy to find and parking was well lit up at night

there was a gym, swimming pool and hot tub

i can't review the gym or pool facilities as i did not have a chance to use them

, staff was very ignorant to the fact or sympathetic about the situation , pool out of order, laundry room was

was closed, staff had no quarters for the laundry, hotel was out of shampoo

only criticism i have is the laundry there like the bed linens and towels all smell funny

everything except water pressure. the staff was great. breakfast was great. bed was great.

this was the best hotel i've ever stayed at man the staff were phenomenal the breakfast was outta this world

decent place, good size rooms, no laundry one ice machine.

only downside is there is some remodeling going on but didn't bother us much other than the laundry room was

found dirty laundry under our bed, one of the light switches didn't work, no carpeting in the hallways due to

the pool could ve been a little larger but all in all it was great

) was very upsetting and restless we were able to get some sleep in the new comfortable beds the kitchen attendant

of trash in the parking lot

the room we were first sent to was not ready, dirty laundry on the floor. seemed understaffed.

people were vaccuming at 9pm laundry going at 4am (community laundry)

breakfast met our appetite. location convenient

i didn t have breakfast

breakfast was lacking somewhat

was next to the laundry and 11

let friendly..pool ....breakfast..laundry.

they say there pet friendly than come back at you like you can only have them in certain rooms got charged

the kitchenette/dining area was closed due to the covid-19 pandemic, the motel courteously offered a

pet friendly

it would be nice to have laundry service on every floor.

location and pet friendly

great pool area! nice rooms and great location for a local stay with the kids!

always clean, provides a great breakfast to get us on our way for the day.

great breakfast, could have a bit less chlorine in the pool was making kids and adults cough alot and eye burn

it s a pet friendly room

breakfast was beyond expectation

breakfast could have been open past 9am

staff was friendly, rooms were clean and breakfast area was very clean and coffee was good.

not much for breakfast to choose from but with the affordability it works for a quick bite.

big piles of dirty laundry on visual site that the front desk staff washes and puts away

laundry machine was broke.

was good and it was nice that there was a restaurant, bar and bowling alley/arcade attached for entertainment

the pool and the slide are really nice for the kids !

breakfast was from 6-10 which was a nice surprise since i am normally never awake early enough to

convenient location and vending machines with laundry ashtray provided for smoking

wifi sucked...but son informed me that was normal in usa hotels

liked access to the room from the parking lot

the desk clerk was able to change our room to non smoking at the last minute, and was very nice about it

location was very convenient, parking was good, well-lit and quiet.

the pool area was clean and comfortable

we had basic kitchen facilities - microwave, refrigerator, sink

we are from out of state and had a late flight home, late check out was honored without any issues or charging

parking was a little bit tight

breakfast in the morning was

basically a full small kitchen, living quarters, bedroom and bath

quiet rooms are so nice. pool was clean and good indoor facility.

kitchen was stocked with dishes and cookware

not much of a breakfast but i get it. its due to the virus. it was a convenient location.

breakfast. rooms are perfect.

room next to exit and across from staff laundry

parking lot not big enough

appearance, cleanliness, friendly staff, great pool and hot tub area, good breakfast

breakfast was very simple

the pool was great, the bed was great, but the best part was the staff

no breakfast

this is a 2 star property and the rooms does have a kitchenette without any pots, pans or any cutlery

it had a very cute kitchen we were anxious to cook

it was filthy; smelled like body odor and dried beer, there was hair all over the shower and the kitchen counter

i did not have the breakfast

check in and check out process was very smooth breakfast was better than most hotel breakfast my kids loved the

also, the pool area floor is really hard on the little kids feet

spa (hot tub) was nice and big and warm

spa tub

lots of parking

on-site laundry

i would have liked lotion, a laundry bag and breakfast was too basic and needs to be a notch up in quality

the laundry noise every morning at 3 and 6

good laundry facility

liked that they had the laundry room, although due to the number of people, it was tough to get a machine

pool was closed

pool, laughable hot breakfast, subpar wifi that doesn t reach to floor 4, smells like mold, streaks all over

filthy parking lot, garbage everywhere

breakfast was good.

location, people hanging out in lot all day, looked like drug transactions in parking lot all night, very dirty

tje only downside is there isn't a pool pr hot tins or laundry facilities but for a good value, inexpensive

broken down cars setting around the parking lot

the location for me was excellent, parking lot is well lit

breakfast was good

smelled like smoke, there was an event in one of the other facilities and parking wasn't easy when we got back

laundry

my second room which was 24 was next to the laundry room the staffs came in at

the laundry room window was broken

motel didn't clean snow from parking area so had so park on snow and trudge thru a foot of

people hanging out outside the hotel all day smoking

i didn t like anything but i was glad they had a laundry room

the laundry ladies are adorable and help you when you need

there were two people in the room but the only one set of towels i was told to go down to the laundry room to

a lot of traffic in the parking lot

old, smelly, unknowlegeable staff, long term guests , illegal activities in parking lot etc...

needs update. spa was unavailable. breakfast had very limited items especially for kids.

parking was a bit weird... very few spaces near the entrance.

the room was clean, the kids enjoyed the pool

the staff loved my kids and my dogs

very friendly staff, and even allowed early check in as i was in town for a sporting event.

detergent available to purchase to do laundry

there 5 nights room was never cleaned had to bring my dirty laundry to service desk to even get clean laundryud

sign in laundry room says quarters available at front desk, but this was not true

the smell of marijuana in halls, piles of cigarettes butts on ground near enterances doors, laundry prices to

by a rude young woman who was out of uniform and seemed like she has just been asleep in the laundry room

laundry is 3

roominess of the room, full supply of dishes in the kitchenette, breakfast bar and the manager

pool was cold

love the pool

was an issue with the kitchen

great breakfast and happy hr. nice and clean. very comfortable.

clean, and very friendly staff. from front desk, to bar service.

decent location and free parking

non refundable pet fee of $75 was excessive also didn t appreciate the $100 damage deposit

friendly staff and pool.

as i work quite long shifts i don't use much of the other equipements such as pool or gym

clean, friendly employees, great breakfast

great breakfast. nice clean rooms

had no real need for the kitchenette service

heated pool and free continental breakfast were great

consider an adult only time frame for the pool/hot tub area (example 9pm - 10pm), sometimes the moms/parent need

clean! friendly staff! crystal clear pool/spa. good shower.

pool should be open later than 10pm

of snow removal in the parking lot was unbelievable

i liked the location and it was quiet. also the pool was nice.

excellent buffet breakfast

the pool was too small

start to finish the kind & efficient desk staff to the super clean updated room to the fantastic breakfast buffet

the pool is so small

breakfast

a laundry room on 2nd floor

clean rooms and pool area. lots of convenient parking. wonderful breakfast at no extra cost!

i wish they had a sauna in the pool/hot tub area.

breakfast were well stocked, and kept track when volume was increasing and assured everyone more

breakfast left a bit to be desired

were next to the laundry room and one night coins from the machines were collected during the night

very clean, good breakfast, comfortable bed, nice staff

we had problems finding a parking spot the first night since they semi trucks and buses taking multiple spaces

staff is always friendly, they serve a good breakfast, the beds are comfy and you cant beat the price

the continental breakfast offered several choices and was actually very tasty-which i would rarely say about

pool for the kids, breakfast had lots of options, friendly staff, very comfortable bed, quiet rooms

parking lot was trashy

we enjoyed the breakfast. was quiet and clean.

the pool was close

plenty parking spaces

we liked having a refrigerator and small kitchen in our room

hadn't had snow removed from the parking lot - and it had been 6 days since the last snow

the happy hour dinners included were amazing and the breakfast had several healthy and delicious choices

nice pool &

people out in the parking lot hot boxing and the stairways stank all the time, you have staff smoking weed in

smelling hallways, moldy peeling wallpaper in laundry area, broken security door, food quality was poor

did not partake of breakfast.

construction was taking place and we couldn't figure out how to even get into the parking lot

the breakfast was limited, breads, muffins were stale .. juice from machine was watery .

suggest some warm items on the breakfast menu

the room layout, free laundry and swimming pool.

laundry facilities free and easily accessible

free laundry

breakfast, free parking, good size rooms / value, friendly staff, free laundry, induction hot plate/cooking pots

can work out and do laundry at the same time

laundry room also available to guests-only $1

laundry is fairly expensive.

everythinnvwas great! pool could of been bigger but it's ok.

clean, great breakfast and were able to provide a little later check out because of a meeting i had that

time a stayed in this hotel, i wrote about difficulties connecting to the wifi

was amazing they were very helpful from the time we came in i also like the fact that they had a laundry room

clean, friendly, no problems. pool area was warm.

pool was tiny, and there wasn't a hot tub

nice room, comfy bed, good variety at breakfast.

i needed an easy place to access with breakfast. this fit the bill.

nice place, friendly staff lits of parking

free breakfast

no continental breakfast

parents of the kids weren’t watching them just sitting in lobby drinking, staff did the best they could to

very small pool

staff were very nice, the breakfast was wonderful, laundry onsite was perfect however, pool was great

complaining but breakfast could be jazzed up a bit, if i had to pick something less than a 10

breakfast had good options

it had a couch and fireplace which did not come with that and the jacuzzi leaked water on the

an incredible value for all the amenities, free wifi, parking, and essential toiletries

we walked in, the hotel smelled wonderful - like fresh laundry

hotel clean, parking spacious. staff friendly, breakfast excellent.

wifi kept dropping

there were nice amenities such as a pool, fitness center, vending machines, elevator, free parking, and

fitness center was closed for reconstruction

of that it's a challenge to get used to wifi that doesn't work all the time, the stingiest towel policy i've

tvs where blurry, wifi was not good, not much option for breakfast

breakfast - staff tried to do whatever it could to help - the price was the major factor in

breakfast i thought was okay it could have been out a little sooner i believe it was 8 by the time

say they have cable tv, and wifi but yet the 3 days i stayed it didn't work and any time you asked about it they

kids were very loud running though the halls early in the morning

pool, jacuzzi, gym

guest was very loud on 2nd floor level all night and morning. also kids running through hallway

the gym facilities while basic, provided the ability for a good workout

basically a spa at our fingertips- great hot tub, nice sauna option, we even sat in the little pool because it

amenities and laundry are a bonus

liked that the air conditioner worked and they had vending and laundry, the pool was very warm

it had laundry facilities.

cost was equivalent to the location n the fact that they had laundry on site n was close to shopping n dining

we enjoyed the hot tub and pool

i couldn't get over the great breakfast they have even if i only got to eat once

great location. clean and well kept. best hotel breakfast we ve ever had!

the breakfast was not the best - the eggs were very grainy and the pastries were definitely dry.

the stationary bike in the gym still was not repaired from last week.

don't think there was anything i didn't like , except for the ice in the parking and up along the entrance door

laundry equipment was lacking and costly

the lights outside of the hotel and parking lot didn't come on until 6 pm and made being outside feel unsafe

the property is pet friendly which is great although watch for dog doo everywhere as people not picking up

the ud83dudcfa not enough station hoping pool be open soon

the pool i tf wasn't filled for a good reason tho

was a good variety of things to choose from for breakfast

missed breakfast because we thought it went a little later

to many s kids in the pool

to many’s kids in the pool

hockey kids running around...

good breakfast and they did a great job keeping it stocked

neither of them had all of the equipment you would expect in the kitchens

breakfast

the breakfast was terrible.

pet fee

the pool was heated so that was nice and the breakfast buffet my kids enoyed !

the waterpark & pool area was beautiful it closed at 10 pm sharp, even on a friday night

kids had fun swimming, the beds were comfy, and the staff was great!

the pool area was packed and there weren t many staff members around if there was a problem.

it was a nice place. cool pool area!

the free laundry imenities

they have a pool table and also a laundry room that is a courtesy for the guests

loved having 24 hour access to the free on-site guest laundry with detergent

loved the bar, actual full size pool table and just the vibe of relaxing

wifi didn't work. ice machine didn't work. elevator was faulty. dirty carpets. torn carpets.way

it had guest laundry

was great, clean room, amazing breakfast with hot food, perfect location, staff was very helpful

only problem i had seen was that the parking lot was very icy and slippery even though the last couple days have

breakfast was exceptional with lots of options for a free

fix the things broken before renting the room out. also the wifi is too much work to use.

ice machine poor laundry facility as an established guest was asked to provide a cash deposit the carpets were

put me next to the laundry room they tried coming in my room twice with out my permissions and they checked me

laundry

with good water pressure, the staff was nice and helpful, the wifi worked well and they had guest laundry

the staff, the availability of rooms. quiet at night, comfortable and clean. easy parking.

fancy rooms, clean, nice pool

no towels in pool had to go to front desk

the only thing i d complain about was that the pool and jacuzzi were not working.

the amenities (gym, pool) and the room

i would almost have adult swim for a bit for adults to enjoy hot tub without kids jumping in and out

friendly staff, clean rooms and breakfast and an outstanding breakfast.

getting breakfast was easy & the staff were kind & pleasant

gym was small but adequate

night, there are lots of kids swiming, and runing around 1,3, and 4th floor

they were more than willing to give us a late check out

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

laundry facilities in the room was fabulous

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

like location and having a lovely restaurant and bar right on the property

lively atmosphere in the pool area

is a little dark due to being on first floor for pet and needing curtains closed

great breakfast

it was quiet and had a nice pool.

nice room. very friendly staff. great breakfast.

was clean, pool area was great for the kids and everything was always stocked! great job!

wifi was available and easy to access

breakfast was not that good powdered eggs and potatoes

bed was great. great breakfast, pool area was clean and warm

location, social evenings, laundry facilities, courtyard

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

have to walk too much if you are at the other side of the hotel to get to the laundry

pool, basketball court, clean room, free laundry

the laundry room was

complaint was that nobody told us about the continental breakfast and it also was not listed on the hotel info

in room kitchen, comfortable bed

breakfast had a variety of options for kids and some fruit too

room service not included

hotel was mostly fine. probably a good place to bring your kids.

staff were very helpful and friendly and there is a laundry service

to do laundry and there was no laundry soap on hand

laundry is low priced and provide laundry soap free if needed

i like the rooms and that it has laundry.

like that it has laundry facility, the rooms and the staff provided excellent customer service

room, with full size refrigerator/kitchenette; lots of storage space, convenient laundry facilities

enjoyed all the amenities, the large room, and the kitchenette and the laundry room

guest laundry area clean and pleasant

the breakfast included with the stay offered many options and the staff attending to it were awesome

breakfast was incredible

the kitchen was well stocked and having the water carafe was a great touch

the breakfast was satisfying and the area was clean

wifi only if you had hilton honors, who does that any more? $9 for continental breakfast?!?

shopping center i would think kinda of hard to find at night if you didn t have a cell phone , pool was kinda

it was also confirmed through the booking app that my request for a pet friendly room was granted at no charge

i think breakfast and bar hours should

pool and fitness under construction so we weren t able to use it

the bar across the exit would not respond to anything he did to get it to open

it was difficult for the 1-2 people in the bar to keep up

the pool was nice and the decor is elegant

room service, didn t speak a word english, didn t make my bed, toilet paper wasn t filled up

room service was excellent

breakfast, nice room and good room service with laundry facility

beautiful suites with kitchen

clean, well kept, good quality for the price, breakfast exceeded my expectations

the restaurant and bar in the attached renaissance inn was excellent

on mondays, tuesdays and wednesdays they put on a small snack bar with drink between 6-7

no comfort height toilets. no access to guest laundry due to hotel renovations.

the laundry room a plus

laundry room was a big plus

the pool was great for my kids, as they are younger because it is a bit small

when the kids went to the pool and it was at max capacity, the front desk gal called our room to let us know

the staff was extremely kind and attentive and kind, they were able to accommodate an early check in and even

$14 charge for wifi

$16 for an omelet and $14 for wifi

enjoyed the setup for the room service, mainly for breakfast

i would have needed a room service, for example breakfast

laundry to reception just before 09:00

claimed to be pet friendly with many amenities available for the dogs but upon arrival none of those amenities

room service took 2 to 3 hours in the evening

ruby in the bar also made sure we had everything we needed and was a joy

breakfast good but pricy. prices differant from menu to room service.

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

no quarters were available to do laundry on our last morning there

huge rooms, amazing breakfast, a couple of free drinks in the bar each evening, and it's right next to our

great breakfast, beautiful room, relaxing bar/lobby area, and the location was perfect

the small breakfast service was great for the kids

thanks to covid the awesome pool area and gym were closed.

place was in a great location and had a fun bar with a great atmosphere in the lobby area

pool was well maintained

grand kids and my son to see blink 182 and stayed at aloft

thankfully the industry has adopted unscented laundry products on linens and towels

pay for wifi? really?

i liked the rufus bar and the bed. the bed was very comfortable.

newer finishes good location. i liked the early check in and late check out times.

wish there had been a little card in the room stating where ice/vending was, or a menu for room service

steel sided pool was slippery

lobby with a very good restaurant and comfortable bar area

there were 6 kids in the pool and hot tub area while their parents sat aside and got drunk, & they were pushing

enjoyed the comfortable beds, great location, great hotel bar and access to the parking ramp via skyway

loved the food, we got room service breakfast in bed and it was delicious

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

not a pet friendly hotel. room was terrible. not a 4-1/2 '' hotel.

requested early check in, when i arrived i was told it would be a 40 dollar fee

from granting us early check in to changing our room from a double to a king and making sure we had a fabulous

good studio in the gym (for yoga)

oh, and the laundry situation

was told it was air conditioning on the roof or the laundry room

close to light rail, very close to university, spacious room, friendly staff, use of laundry and exercise room

staff friendliness, location, laundry

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

bed linen had not gone through the laundry

no breakfast and laundry facility.

free breakfast. was perfect for picky kids

wasnt available due to kitchen issue

breakfast was good

guest laundry on site - had to drive a few miles away to wash our clothes (refuse to pay for hotel

the gym is absolutely huge and well-equipped

no continental breakfast but there were some yummy looking room service options

the pool was closed so kids couldn't swim which wasn't posted in the site

the staffs were amazing from the room service to the reception staff.

the bar tender was friendly and accommodating, as were the front desk personnel

of construction/trash on rooftop outside our window & no room service

location, competitive price, pet friendly

were many places in the hotel where there was a strong marijuana smell, the room service food was very over

breakfast was expensive but good and great service.

no spa, no room service for breakfast, no pool and jacuzzi

we stayed close to elevators but it was quiet. our room was very clean. room service every day.

limited room service hours

a pool would of been nice.

of a crappy shower, no internet access in the gym (including on the networked machines themselves)