laundry service needs another set washer/ dryer due to use

no in door pool or spa

the breakfast was top notch

parking is very limited for the type of crowds that come to that area

parking could be better,i came to ride royal blue

parking in front of the room

the rooms are always clean and neat and the wifi is good too

wifi was good for streaming entertainment

free wifi didn't work

the view of the lake - in the summer the pool

our room had a back door that led to the pool

nice outdoor pool

loved the fireplace

breakfast was wonderful and everything was so nice and clean.

location and easy to find; great swimming pool; nice breakfast and seating area; fine parking; near restaurants

only thing i would say was limited was parking for big box trucks.

breakfast is so so

no elevator terrible wifi

dirt buildup in corners in bathroom. debris in parking lot.

pool was heated which was nice for the kids

pool was heated which was nice for the kids

the pool was closed

the kids loved the indoor/outdoor pool

selection at breakfast

guest laundry room smelled horrible; the garbage was overflowing onto the floor, and the flies were

wish it had a later time for breakfast

is always out of order the gym is always close most ice makers didn't work and no vending

pls check the front desk if you are traveling with family with kids

dirty, everything was broken. no pool,no gym, no fridge no microwave, no wifi

comfortable bed, clean linens, well equipped gym, and good breakfast.

a private party made parking a little tricky but it was okay.

out of breakfast food early

good breakfast

breakfast was fine

was right from laundry and right beside the house keepers area very noisy

indoor pool for the girls to play in

friendly staff. great breakfast. beautiful room. great location.

the facility was super clean! pool was indoor and relaxing. would definitely stay here again.

ms. bonita at the breakfast bar was terrific. everyone was super nice.

washing machine was out of order in the laundry facility.

laundry room on same floor as my room

happy to have a laundry after a day of rowing too

there was ample parking as well

the bed was the best,breakfast was very good,staff very nice

also, guest laundry is extra-you would be better off to go to the local laundromat

it was very dirty in the lobby and halls. the wifi did not work for my room.

the place is near winrock in tennessee and the parking lot was over ran with trucks and trailers hauling side

i never could successfully connect to wifi.

breakfast was great, and the location was great as well

laundry room free

having free laundry was a very nice extra

the kitchen area and how the bedroom was separate from the living area

small parking lot

asked for a room with two queen beds, was given a suite with a full kitchen

laundry service should be updated

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

that the rooms were clean and had a laundry to wash and dry our clothes

our room was right above the laundry room so i think they were running the washers

wifi connection was poor

the wifi signal could have been a little stronger.

spider in my bed no wifi cable tv iffy and they know they are the only game in a small town low budget and

was friendly, very spacious, heated pool room, free breakfast

hotel staff working kitchen was having a bad day she couldn t keep up with the guests wanting breakfast

rooms had me spoiled enjoyed the free breakfast and nice patio area if i wanted to smoke

on breakfast items

breakfast was o.k.

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the laundry room,snack machines,soda machines,ice machines,fridge.

no room service

all parking is under surveillance

thin walls so you could hear what your neighbor was watching on tv; you have to pay to use the pool

my girlfriend was forced to stand outside in the bitter cold to get change for laundry

i needed quarters for the laundry room but had to go to the convenience store across the street

the indoor pool was lovely for someone who had younger kids. there is a laundry room on site.

the laundry room was clean and the machines were new and worked very well

was on point, laundry convenient to the pool area

need a quarter machine for laundry and one dryer didn't work, but everything else was great

laundry room only took quarters and no machine for change

the next room was 2 down from laundry room, the noise woke me up the first

pool was cold

breakfast was good. my son loved the gym

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

no directions on the signs on where the laundry is.

the only concern i had our entire stay was the laundry room smelled like weed

also the parking entrance which is sort of hard to see is just before the fwy one so you can easily

comfortable beds, pleasant staff, good breakfast

breakfast and nails through our parking lot as well as broken glass

no breakfast available

no breakfast, lobby under construction but rate was reduced so im happy

breakfast and nails through our parking lot as well as broken glass

construction materials blocked the entire entrance and parking lot

arrived with a load of laundry and found the only washing machine out of order

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

our room was at the vending, laundry, ice area

the hotel was mostly empty but the clerk still put us across from the vending machines/laundry room

laundry room lacking

i appreciated the free laundry room (good quality washers/dryers)

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

and the free laundry is a huge plus

free laundry and gym are a plus

the staff to the surrounding area and how close you are to so many things, to the room and the kitchen area

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

no breakfast, bad location for a motel

room was clean. plenty of parking.

not much of a breakfast, cereal, and muffin, coffee, orange juice

the tv didn't work, phone in room didn't work, no wifi password

a stay a another hotel, the breakfast was terrible

easy parking and easy access to shops and restaurants.

kids love to swim it keeps them content with something to do while staying

the pool closing so early.

loved the staff, the rooms and the pool. such good stay.

stay was great but parking was not so good

breakfast. not many choices for a diabetic.

was zero parking

the breakfast was great and amenities could not be beat

no fresh fruit at all, i went and knocked on the door to tue kitchen, tue breakfast attendant was on her cell

laundry room, fitness room, my room

they were kinda tight with the kitchen towels which i got refreshed for 2 days and the other two days they told

had a pool party that over crowded the pool area making me feel unsafe and uncomfortable didn't even get

good kitchen

very clean, good breakfast, nice staff, pet friendly

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

everyone was very friendly. i liked it was pet friendly

decor was beautiful. pool was nice, clean & staff was great

strong wifi signal

ikea style rooms. covered parking at front for motorcycle. several were parked there.

laundry facilities, staff at front desk, location convenient vnn

laundry room dryers weren't available

we used the laundry room twice and it s free so that s really neat

also there were free laundry rooms, all you needed was detergent

though they had free laundry facilities,most of there machines were out of order

no laundry bags, don t forget the shampoo and soap

got told to wait for a shower because there wasn t clean laundry

they offered laundry service but could not give change to use it

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

manager mike was nice. wifi was strong but not secured.

a dryer was out in the laundry room

all was excellent, laundry, all round,,everything so good.

hotel was clean, staff was helpful, pool area was clean.

gym available across the street for

it was clean and had a bar in the hotel

the property was dirty. the laundry area was filthy.

i think the laundry room was under our room, so heard some noise while trying to sleep.

how big the rooms were and free laundry

nice morning breakfast. staff very courteous. laundry room clean room orderly

the laundry facilities didn t work and the staff either didn t know or simply didn t care to

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

no laundry room, breakfast sucks

liked the cleanliness of the room and hotel in general. laundry room was in working order.

not being able to find the laundry room..

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

the pool could have been bigger, other than that, it was a great stay

limited parking when we returned after ball game.

outside parking.

are the best from fitness center, to bar area to tables, couches, and eating area

there was a group of rowdy college kids on the floor making noise till after midnight

i love the idea it has a pool and fitness center

dirty , pulled back the covers to see someone hair in the bed the shower had a used bar of soap

it is a little bar with heat and eat junk you pay for

wifi

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

cleaner laundry area. washer had gunk in it as did dryer.

seemed like maybe people using laundry that weren t staying there

laundry facilities. 26 quarters!!!

needed a chair in laundry room. you could hear road traffic

the breakfast

limited breakfast due to covid 19 virus.

staff was friendly and helpful, room was a great size and comfortably furnished, bathroom and kitchen were well

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

i know it can't be done, but parking was tight because of other hotels nearby.

great breakfast, large rooms

spacious room, comfy bed, nice kitchenette, and nice bathroom

the pool was broken and being maintenanced when we arrived

kitchen was helpful for dinners

breakfast buffet was not really a buffet, more like a deluxe continental

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

my wife and i also used the gym and it was well maintained, which to us was important as we've seen other hotel

breakfast was awesome

nice small swimming area indoors, gym area with a peleton and weights, pool table in lobby along with some flat

bigger laundry facility

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

difficult to find a closer parking spot

was fine, pool was great, hot tub perfect and parking was close, safe and plenty available

the indoor pool

i saw a mouse in the laundry room

staff was nice, laundry facilities available, location right off interstate,

kids had fun in the indoor pool

the kids almost didn't want to go in

it would have been nice if the pool stayed open pass 10 pm.

hotel was full and parking was scarce due to large trucks/trailers taking up multiple spaces.

the prices in the suite shop were a little high and parking was a little tight

pool a bit chilly, but kids didn't care

the pool had a strong chemical smell and several family members complained of itchy skin after using it

parking lot was jammed and i didn t feel comfortable leaving our car there overnight

i didn't have time for gym, laundry or pool but, those areas looked well cared for

laundry bags in rooms would be nice as well

breakfast was awesome. all staff were super friendly and went out of their way to help!

my kids pulled the sleeper sofa out and it had not been stripped of the sheets

pet fee info should be listed and an option should be available for people to choose when booking

pet friendly

and they are pet friendly

only complaint was the $75 pet fee.

breakfast was not very special, as my kids didn't like anything they had

was so great to have a breakfast option, but my kids weren't into the options that were available

laundry and gym were closed or out of service

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

amentities...gazebo, firepit, ev charging, laundry and pool.

wifi didn't work in my room

only negative i can say for real is that there is no swimming pool

we arrived about 9:30 pm and went to the pool

the pool and hot tub were closed. it would have been nice to know in advance!

the bar should be in it own room away from kids view

the staff (sharon) from the front desk to the bar tender (rebecca) to the morning breakfast hostess (amanda)

the bar should be in it own room away from kids view

the rooms are mostly clean, the 24/7 laundry and vending is helpful

the pool was real nice i had no problems with my stay i ran a little behind the next morning & the

was pet friendly and it seemed everyone except us had their dog with them

non smoking room smelled like smoke, furniture was old, bad experience.

sound insulation was poor, both from room to room and from parking lot to room

i did discover the laundry room this time

an on-site laundry room was most welcome

the laundry is always welcome

the room , breakfast, & the overall trip was wonderful

breakfast was great; good selection

location, on site laundry and a hot fresh breakfast

laundry facilities aren t great

needed to do laundry and had no coins

is a hot tub if you would like to use it and a guest laundry

i think there should be more laundry facilities.

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

coin laundry needs to be electronic

all rooms are pet-friendly. would prefer some rooms to be exclusively no pets.

convenient, quiet, nice breakfast and friendly staff.

parking was free and right outside the door

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

night time employees were working in laundry and had late night loud conversations outside the door

the pool needed better care

wifi, the speediness of the check-in process

no refrig or microwave. couldn't get wifi in room. bed cover had stains

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

breakfast was nice and the laundry room very helpful

neither me nor my kids are tolerant of cigarette smoke

the room was a great size and love the kitchen area

we were put in a smoking room on a pet friendly floor with a barking dog.

laundry facility is also available

needed on site laundry which wasn t available.

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

there is also a guest laundry room which was convenient

parking area wasn t good for those moving or traveling with a trailer

hotel breakfast had the usual options, but everything was served hot and fresh

the breakfast seemed like an afterthought with no cups for travel coffee

everything has been remodeled no breakfast due to still under construction

i wasn t interested in breakfast but coffee

it was a very comfortable room and the staff was friendly breakfast was included along with wifi

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

place to stay,when i travel through knoxville this hotel is always clean and has a full size kitchen and the

kitchenette sink faucet installed backwards

more options for breakfast.

guest laundry room was clean and very

the desk staff was very helpful and the guest laundry was

no laundry

the laundry equipment is not being cleaned. ice machines are not on every floor.

because of the constant rain there was no pool access but everything else was great

they have really good coffee. pool area was clean. having a customer laundry place awesome

need to place laundry bags back in the rooms

a man was shot and crashed into i think six different cars in the parking lot, laundry area on the second floor

upstairs though they were a bit pricey but super convenient if you didn't feel like finding a laundry mat

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

they have an onsite coin laundry

no laundry bag

have been traveling and needed to do multiple loads of laundry and called ahead to be sure that they had quarters

no soap in the bathroom and no laundry bag

no change machine in laundry room

the hotel parking lot is well lit

easy parking lot access

breakfast had variety of options and staff was on top of cleanliness and refilling stations

the staff was very friendly and to my surprise, the breakfast was pretty good

friendly staff, wonderful indoor pool and exercise area, and great breakfast.

laundry facilities great

no laundry service option

, good coffee &breakfast , a nice bar & lounge area outside seating with fire place , free parking

front desk personnel were great . the pool was very nice and pretty big. we had a great stay.

the kitchen was closing at 10 but still made us a quick bite to eat

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

laundry area was

no quarters for laundry

appreciate that i had to pay extra for better wifi

clean. professional and welcoming front desk staff. great breakfast staff

breakfast very expensive, bar very expensive

was only one bar of soap in the room

the parking was crazy and the room looked bigger in the pics but was quite small

friendly staff, great starbuck's coffee bar and cafe

parking was limited

screws in the parking lot

everything was great but need meat in breakfast

the swimming pool

nice friendly staff clean room an beautiful pool area

easy access from interstate 40 and plenty of parking made it convenient

the available on site laundry room was a

to much bleach in the laundry

had to park in front of the building beside the bushes because there was no parking to be found

the hot breakfast the next morning was delicious too

breakfast was small

laundry only had one machine for size of hotel which was out of order

indoor pool, gym. you can see the mountains in front of the inn.

breakfast time the power was out and the breakfast bar was cold and the indoor pool was cold as well, other than

the view was great, the room was comfy and clean, and breakfast was definitely a reason to get up early

had a boat with me and the parking was tight

lack of laundry facilities is only negative.

the hotel needs a guest laundry facility

i was alone with two kids, i was concerned for our safety

great location and pet friendly!!

should have been notified regarding the the young group of kids and giving us the opportunity to decline the

great room, love the gym, bar is great, and all the details of this hotel is wonderful

pet friendly

even better, was the hotel's pet friendly attitude

i must have been on a pet friendly floor, my room had a bad oder of dog.

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go

no laundry bag available

although it does not have a dining room, room service meals are excellent, and there are also many restaurants

the gym was also nice an accessible 24h

very spacious bedroom with great bedding super large shower and they are extremely pet

friendliness, ease of valet and check-in, large modern rooms, fitness center is great and we ate room service

central location, good sized room. clean. laundry facility was good.

we did see a sign, however it was only posted at the kitchen which you wouldn t see until you are there

breakfast included and two free drinks during happy hour at the roof top bar

at the front desk for a good ten minutes just to check in (at midnight with 3 tired kids) the valet smelled like

my kids didn't feel welcome

clean. staff was outstanding. lots to do on property. kid friendly. pet friendly.

facilities (gym, pool) not clearly identified which floor they are on

room service overpriced and under

free wifi

hotel is in a great location and they are pet friendly

no self service laundry

there was no microwave in the room. they did not have a guest laundry facility.

wifi was terrible, which was an absolute nightmare when travelling for work

gym was well equipped and staff was friendly

the kids chose this hotel as their favorite during our one week tour of the south

also free laundry if needed

free laundry

open pool, free laundry, good breakfast, small/not crowded, pets allowed

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

little disappointed that the pool was closed due to some issues, but they did provide an alternative which was

very nice lobby and breakfast area

kitchen was

of covid-19 it was just a breakfast in a bag

i had a special request to get a frying pan for the kitchen as the only provided pans were pots

very clean, great staff. the suites are quite spacious and have an excellent kitchenette.

the bar was a little bit overpriced- $30 for two glasses of white wine:) but definitely will stay again

bar downstairs for food was slow

the gym was well lit, all the machines worked and enough dumbbells and a universal

needs more of a bar than the brightly lit bistro.

i loved that it had a starbucks and a bar located inside.

couldn t find the laundry room for guest , breakfast was wack had go out go out for breakfast nor was our

i liked that there was coffee in the room and that a laundry facility was available.

they had on-site laundry and a pool

i needed to do a load of laundry

the laundry facility as well