we were next to the laundry facility room, which was noisy in the morning

wifi don't work in room only main hotel part

bar area great, restaurant beautiful and breakfast and service was 10/10

parking can be tricky as during my 3 days it was all time full so had to park on the street

parking location and the room

i loved the outdoor pool but it would be great if slightly heated as i could only manage 10mins.

a woodland walk down to the river; it was such a genuine surprise to find beyond the garden and pool

beautiful views from rooms and bar terrace

the spa was a bit off a mess obviously with staffing issues

poor wifi connection speed

unique history, art, delicious food, friendly attentive staff, good housekeeping, peaceful, easy parking

beautiful location and hall was stunning. easy to get to and parking available staff pleasant.

the price of the fixed menu is too high at 75 per person and there is no alternative other than room service

also we were a car tour group and they would not reserve parking so we could park together

not great signage for parking or reception so a little confusing in the beginning.

plenty of parking

situated for our journey, friendly host, nicely kept garden, super lounge and excellent wifi

good parking and a lovely rear garden

was easy to access, on site parking

for single occupancy did not have a tv, but after a few busy days i did not need one (there is wifi) & relaxed

oh yes also on arrival for 24 hrs the reception area was full of laundry bags

they also did my laundry which was very kind

comfortable room and very good food for both dinner and breakfast. convenient parking too.

pool ,sauna,steam room ,jacuzzi and gym

small gym, with new equipment and decent

breakfast and food was delicious

i ate in the inn on the saturday night and had breakfast on the sunday morning

easy parking behind

car parking i got the last spot but looks like it may be getting extended

the breakfast was well cooked with good variety

lastly no iron in room or available to borrow was told i could use laundry room which was the room where all

the ladies in the laundry room ironed a top for me and delivered it to the room on a hanger in under ten minutes

i needed to iron an item of clothing and the friendly receptionist took me to the laundry room

breakfast was plentiful and served promptly by friendly staff

control in room 28 extremely difficult to operate - evening meal was average at best in bar area

it's every friendly place to be in and good for value of money aprt from a drink in the bar tho

no room service

there was plenty of parking on site and free wifi

breakfast was nice! room is comfy with a tv and good wifi.

bar is competitvely priced and staff very attentive and helpful

needs and leaving a classic car in-between two housing estates with upturned trolleys and kids running everywhere

wifi was good, did keep dropping out so intermittent. but other than that place was good.

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very

no wifi information,

tea making facilities in the room, good wifi, and best of all very comfortable bed

i am a thirty seven year old woman with three kids and was visiting a friend nearby

i am a thirty seven year old woman with three kids and was visiting a friend nearby

the staff were friendly and helpful. the bar area was lovely and breakfast was great

didn't use the bar but that looked

access with small kids and rooms were small

laundry was crisp and fresh

very reasonable prices. nice location. free wifi.

lovely friendly staff. fab room and a lovely bar with a very friendly bar woman.

no bar staff when i got back at 11

i had free wifi which helped me with my work

a bit tired - lots of laundry bags lying around - i tidied up a few empty coffee cartons off balcony next door

location with secure parking for our motorbikes very helpful staff

disliked except that the wifi is not good - maybe because of the beautiful countryside

value, amazing food, kids and pet friendly

wifi did not work

lack of beverage facilities, room service

took ages and staff were miserable, also food was luke warm , there was no wifi, and the room we stayed in needs

leaving the hotel to see our friends i asked in reception for soap to be left in the room by room service

welcoming staff hotel was warm and comfortable with ample parking and good wifi and well stocked

no bar in the evening or room service for drinks no one on reception at 10pm when we came in and the staff

in the bar there is a pool table and darts, so there is plenty to keep you entertained

location, no problem with parking

friendly, lots of parking, comfy room, amazing shower, great food!

had a great time at the bar with the locals

there was a temporary problem with the wifi

could have been better communication in the rooms of how the covid room service/laundry worked

lovely facilities especially the huge welcoming log fire and the excellent pool, jacuzzi etc

level of service from the staff restaurant and bars are very good the spa , swimming pool area is

witch was provided, really need air-conditioning fitted, i didn't like that the spa and swimming pool area was

breakfast, room, wifi

only have two negatives the barmaid was not very friendly and i was told they were too busy to do room service

lady in breakfast very friendly as were receptionist and bar staff

great location, free parking, great rooms and facilities and very helpful staff

parking was a plus

cleanness and comfortable. staff very friendly breakfast price

room service was confusing, lack of menu, the ac didn't make a difference to the rooms temperature,

had a family room with 2 lovely single beds for the kids, our bed was a pull out double which wasn't as comfortable

although they say there is room service, there is no menu in the room not a separate table to eat it at

the restaurant and bar closed at 5pm as it was sunday

95 breakfast for kids while elsewhere is for free

includes laundry service and ironing board and iron

love to have had access to laundry facilities in particular a tumble drier but appreciate this would have been

no additional charges for laundry and bed all made up

pet friendly

kids loved the breakfast, staff were welcoming, cannot fault!

noise from laundry (?) at night, low level but continuous dog poo bin needed

room must be above the laundry woken both nights as washing machine noise on a fast spin

had to change room because of poor wifi

experience - lovely hotel with pleasant outdoor area and safe parking

very little. i think i preferred the old long bar layout.

gym was small but clean and tidy and fresh cold water was available

quite clean new building gym was conveniently inside on 3rd floor staff very polite people staying were professional

before, it’s central and it’s in the town we live, great to have a cheeky night away from the kids for great

make shift bar because there was a function on on the 3rd gloor

the options for room service and travel essentials on request is exceptional

i went to the floor above but there was no laundry or maintenance room there

we really appreciated the late check out following our race.

wifi and other things

value for money. free parking.

good location with free parking. comfortable room, helpful staff and a nice breakfast.

comfortable rooms. convenient. excellent breakfast. very pleasant dining and bar areas

wifi consistently excellent

fine with two minor exceptions: (1) shame the restaurant is no longer open in the evenings; (2) wifi quality in

hotel was too popular on our third night so it took some time to get served in the bar but when we were the

the bar is lovely too, huge garden amd overlooked a duck pond

absence of microwave or kitchen

you pay for an hotel this should be ok, unless your providing food ,there is reason to pay the kitchen service

poor room,poor service, poor wifi, poor communication.

comfortable bed. free wifi

no onsite security parking, no wifi available

didn t provide bath robes, laundry bags or hand cream in the rooms

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

coffee, mini bar, laundry etc

i really like the room service. i could order late dinner and it was delicious

aircon seemed to have a mind of its own no tissues in the bathroom free wifi kept dropping

breakfast was great and freshly prepared.

breakfast lack of choice pet surcharge too high

the staff were amazing and went above and beyond, especially with our kids

nice location and very pet friendly staff, and a great overall overnight stay

the bar was open until quite late which was great to have a relaxing drink in if you were a bit later

wifi only in public area.

landlady very accommodating and served breakfast in room bar open till late :-)

pressure of the shower was high (see other comments about the shower) the wifi worked - which was useful because

from the owners, beautiful location with a stunning view, clean, comfortable rooms, a snug bar with a wood burner

lot's on offer to do, breakfast was excellent and beautiful spots to enjoy drinks from whichever bar you went

everything - breakfast amazing - mini golf was good fun.

the facilities are excellent (gym, sauna, pools and restaurants) and i'm just a bit gutted that i didn't have

comfortable, clean and had everything i needed - especially an iron, ironing board, slippers and wifi

louise faller in the golf shop/reception was very helpful and went that extra mile for me and saved the day

there was a gym

there was a lot we didn t even take advantage of: the bar downstairs looked well stocked

wifi was a little slow

gym only open for limited hours. the walk to icc was complicated. very expensive.

helpful staff great selection for breakfast

ample parking, lovely garden area, cosy bar / restaurant and beautiful rooms

we were welcomed immediately at the bar and ordered our drinks, sat in a beautifully throughout garden

ample parking, lovely garden area, cosy bar / restaurant and beautiful rooms

bigger selection of breakfast options would have been useful but i understand the limitations of running this

its character , great staff , fabulous spacious bedroom, superb supper and perfect breakfast.

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

for business or leisure free use of spa incl swimming pool i have stayed nearly once a month

near to the leisure facilities which was fantastic for the children and great atmosphere in the bar over the

, but the lady at the gym was extremely helpful and found a short-cut for us, so she was a super star for us

was great and the activities for the kids over easter were brilliant

beds were very comfortable the rooms were very clean the reception staff were very helpful the bar staff were

we had a great breakfast too

room service excellent

wifi is still up and down

beds a bit hard. rubbish wifi

we were quickly booked into a lovely room and straight into the bar for good bottle of shiraz and delicious

on the ground floor as requested the rooms are set away from the inn so are quiet and very clean parking is no

stopped here a few times whilst playing golf at celtic manor, each time has been great

loved the large room, large comfortable bed, the welcoming bar with real ale and most importantly the staff were

room was great , staff were fantastic . lovely bar and outside area