breakfast had lots of options and you could eat by the pool

friendly staff, kitchen nice, ac super strong, wifi connection awesome, they even offer tooth brushes, shower

wifi in the rooms is way too slow

we were in the first room so we could hear the kids screaming at the reception

wifi, stained and dirty carpets room smelled like cigarette smoke for 48 hours

at the hotel because we had read a number of negative reviews, but we did take tapas in the bar and these were

free wifi was good but had to type in the password every day again

nice bar and tapas space

wifi was really slow < 1mb/s download, fortunately there's 4g and euro roaming.

pool was good

prestine hotel, but laundry service was super over priced.

iron in room nor available for use (there is a laundry/ironing service for a charge), hairdryer in bathroom not

reception staff was very kind and helpfull, bar food was great and we just loved the bed

reall6 good size rooms, comfortable bed and delicious breakfast.

gym is open and with many options

breakfast

exceceptional terrace area right in the city, the pool is a great size

location, staff, food n pool

neighborhood, really cozy room with amazing breakfast and restaurant for dinner, rooftop pool with bar and music

the rooftop bar and pool area is an added bonus

the room service and restaurant options were great

breakfast was not included in the room and restaurants are not close by

wifi reception in room

restaurant in the hotel is a bit too posh for small kids so we did not get to try it but it looked really nice

is usually a nightmare in seville, and we also had a shopping center with a small playground for kids nearby,

laundry service reliable

self service laundry in adjoining street

the hotel has a large quiet gym and rooftop pool which were great too

rooms big and spacious the roof top bar is stunning staff friendly and helpful with good local

very clean comfortable room and godd pool and gym

youths collected there and were very noisy and also the laundry was taken out in large trolleys which was noisy

they even did my laundry

the gentlemen at the service desk in the afternoon was great. really nice. pet friendly

nice little gym

com and filtered to say that i was looking specifically for a 'pet friendly' hotel

a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service and laundry service

also laundry trollies being dragged in and out of hotel very noisey in the morning

good position, very clean, friendly staff and great rooftop pool and bar. good value for money.

the roof top is a wonderful place to relax and enjoy a drink, in the summer with the pool is great for sure

very nice kitchen

conveniently located to shops, restaurants, grocery stores, public laundry, metro and old town with it s

esp staff and room service, cleaning

location. booked junior suite with terrace which was fabulous. husband loved the gym.

environment is alluring, the staff are genuinely warm and helpful, breakfast is always good, the gym and sauna

gym machine without operating explanation.

there is wifi, although we couldn t get it to connect

location, helpful staff, breakfast,eco friendly, free wifi for outside use, everything

the hotel and breakfast

also they offer the best breakfast i ve seen in

it was very quiet and the wifi was excellent

it must have accidentally got picked up with washing and it was a bank holiday when i left so the laundry company

laundry came back very fragranced -- i had to wash it again at my next accommodation

cleaner to reception all were so positive and helpful - everything had been thought about - the breakfast was

there was no restaurant, so meals were provided by pre-booked room service

also as an adults only hotel i was surprised to see w child at

the highlight for us was the rooftop bar overlooking the river which we retired to each evening after our days

river, the beautiful and modern rooms with the beautiful terrace with stylish furnishings, great wifi free of

the hotel terrace bar was fantastic

the rooftop pool is small but better than no pool :d

breakfast was fantastic, wifi was excellent and location was perfect

location next to laundry room

would prefer laundry/towels etc to be replaced daily.

location and we did our laundry service with the hotel staff and the efficiency is high and on time

the food in the bar area was good quality

wifi resorted to using my own 4g roaming , english bit of an issue with two reception staff that i

was great having a laundry but the hours were only during the day

rooms could do with an iron and ironing board, we are travelling for two weeks and the laundry service is

the only tiny issue - weak wifi connection in our distant room, but in a lobby internet was very fast

wifi is strong and personal super

nice rooftop cold water plunge pool, seating area and bar

very comfortable bed, great bathroom and shower, very strong wifi, and tasty breakfast

wifi in our room was a bit spotty, but is ok elsewhere in the hotel

wifi was terrible.

breakfast was very good and there was enough options for kids as well as for adults

clean, amazing breakfast with local food, fresh fruits, sweet stuff, different juices, good wifi, air conditioning

laundry done by the load rather than piece by piece

laundry services were reasonably priced and quick

they have a laundry service which was only 15 euros for a

there was a lovely young man in the bar again so helpful and pleasant

beautiful decor. breakfast was delicious. spacious room and bed super comfy.

wifi is bad, this needs to be adressed.

we were on the 4th floor and the wifi signal was weak.

the bar was closed

wifi, good speed for movies without problem

wifi excellent and staff very friendly

perfect location, cleanness, comfortable beds, excellent breakfast, roof pool

kids enjoyed the swimming pool on the roof

wifi is week sometimes

we didn't have breakfast but there was a small bar at the top of the road to get excellent coffee in the morning

the centre but tucked away in a quiet corner close to the museum welcome roof terrace and plunge pool good

wifi is terrible

wifi was somewhat slow

i would recommend going to bar la maceta

wifi was very slow at all times even for simple website uploadings, disappointing for a 4* hotel

wifi problems

hotel bar closed early

breakfast was excellent, and everything was clean and very well maintained

the room was wonderful and take advantage of the roof-top pool

roof top terrace with pool was great, but a bar would have been good

location, friendly staff and rooftop pool

location is perfect, the breakfast was full and tasty, the room was clean and had every day room service

we were woken up by a group of screaming and running up and down kids

good room service

the staff was good in bringing us something for the top bunk for the kids

wifi was excellent

we had a lovely breakfast on the property

great breakfast and very attentive staff

eleanor gave special service in locating an item of clothing sent to the laundry in error

attractions -staff are very service minded and helpful all over the place -roomservice and laundry service high

the flamenco show at the hotel was also brilliant, specially if you are with kids and can t go for night outs

great breakfast very helpful staff handy but quite location

wifi was very complicated to get on to

one more thing, we had an espresso machine in the room with free capsules and the mini bar was complementary

wifi not easy to use and my security checker felt it was not sufficiently secure

the perfect location the free mini bar (soft drinks) the lovely staff

walking distance to everything they also gave us an early check in which was much appreciated

the room was also exceptionally quiet and had good wifi

wonderful, super kids friendly, but so chic at the same time

the breakfast buffet and area were just amazing

great location, yummy breakfast, outstanding room service and staff,

wonderful breakfast, comfortable spacious modern rooms and suites in the most perfect location a short walk

rooms were magnificent, the breakfast was delicious, the rooftop pool was lovely, and best of all, the service

additionally, the laundry service we requested was unavailable

i was informed on laundry services however it wasn t available on that day

room service food quality was really bad, however we got a refund for our dinner

amazing architecture, excellent breakfast and great location with very friendly staff

not late room service

a lavanderia around the corner if you need laundry done for 6 euros

they helped us find a laundry place and it worked out well

lavendaria to do laundry was very near

breakfast ok for money

is no room service or a restaurant in the hotel if you decide to stay in

quick and efficient laundry service

i hear some machine noise like doing laundry in my room and have the hotel staff to check

staff, breakfast, room, bed, all excellent

is great; top floor bar has a nice of you very popular; it does offer parking and is pet

no gym - only grumble

laundry

coffee / tea facilities in room, no mini bar

i loved the little touches - a welcome sweet treat, a complimentary drink in the hotel bar and the tea & fruit

the staff were absolutely charming and breakfast was delicious

deeply liked location, cleanliness, staff support, and they were very flexible about late check out hours

laundry favor right around the corner

room was really nice, super clean, spacious with very large double bed and bunk beds for the kids

great location, comfortable bed, spa shower, friendly staff and very good price

room was really nice, super clean, spacious with very large double bed and bunk beds for the kids

wifi is strong 24/hour

wifi a little spotty in the evening

i had a couple of puzzles about the wifi.

free wifi

the free wifi in our room wasn t strong.

very beautiful lobby and staff were very nice allowed early check in

cility, location, staff & wifi) was great

wifi did not work at all. bad smell from the bathroom.

the bed was comfortable and the air conditioning was excellent. good continuous wifi reception.

comfortable bed and great wifi speed (which is realy rare in hotels)

a single bar stool tucked in a corner

no bar or cafe

wifi was a little weak but survived

wifi didn't always work

are so friendly and helpful, they offered us a free luggage storage till the time of our check in wifi coverage

previous guest's wifi slip found at side of bed

wifi wasn t good

was no problem to laundry and take a shower before check in (i was at 12), other guests are really open and

were really nice about early check in and providing information about local area

there was a laundry facility just down the street which was convenient

roof top pool unsurprisingly is small so can get busy

at the roof bar can be a bit slow

the room didn't have a good window and it was very dark. swimming pool is just a big bathtub

good and extensive choice of breakfast

location, attention to detail, pet friendly

were in the middle of a heat wave), the minibar was complimentary and they acommodated a late check out so we

no gym

breakfast, no gym, expensive

we had to eat from the room service menu in a room far too small to include a table

nice to not have to use a key, laundry available, good location

laundry

laundry machine is also available at the top floor of the building should you need to laundry your

the washing machine placed on the top floor, and no laundry detergent

location. modern facilities. everything you need was on the room. complementary laundry.

laundry service expensive

the laundry service was also very good and efficient

there is a taxi stand right outside, a covid-testing clinic just around the corner, self-service laundry and

no laundry service

wifi was spotty, but we managed.

parking self serve laundry on off bus and old town within 20mt

it s close to a self laundry place which is great, and close to the hop on hop off bus, as well as other

lady that worked as a recepcionist, she gave us the perfect recomedation for the perfect tapas bar casa paco

clean room mini bar in room very reasonable air conditioning which was very good as temperature was 44 at 6pm

there is free wifi and perfect for a

was a laundry service that was much needed at the time

perhaps kids jumping uncontrollably in the pool - there should be adult hours in the pool.

and helpful, rooms were very comfortable and clean, food was excellent and there was a lovely pool set in

wish thier was a spa in hotel bathroom when i arived thier was hair in bathtube the wt scale is broken not

gym needs air-conditioning

not having a kitchen, but that's the way hotel is..everything else is fantastic

perfect location, very clean hotel, good wifi, very helpful staff

good wifi excellent location only a few minute walk to the alcazar and

open kitchen offers tea, coffee, snacks all the time

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

staff provided good recommendations for dinner and laundry

location, awesome staff available 24 hours, room service available 24 hours, beautiful terrace, gorgeous spanish

lovely comfy bed and great breakfast. room service food was yummy and location was superb

the location of the hotel is ideal: many tapas bar on the same street and much more in the nearby streets

room service is outsourced so when i ordered a late support it arrived in a box after 20 mins and

great hotel with lovely staff and perfect location. the roof bar was amazing!

the rooftop with a plunge pool

breakfast was cosy and intimate, with excellent food and a relaxed atmosphere the perfect way

no matter where we were lobby, hallway, or breakfast area we were always greeted with a smile and a sense

pool was closed when we went, but great alternatives at the two other mercer were kindly proposed

really enjoyed the mini kitchen too

the bathroom and the kitchen was quite small.

confusing wifi

perfect stay with both of our kids

stay lovely spacious room with kitchen facilities to self cater if required really good location- close to all

the rooftop pool and bar are lovely too

breakfast was equally good with homemade jams, fresh bread and local sausage

the pool was a lovely place to relax and cope with the heat in seville, as was the pool

g evening room service is missed in some of the days

the room was very well equipped and the bar and restaurant were excellent

very enoying the hotel charged me 350 for my laundry (

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

breakfast delivered as room service was missing half of the items

had spa to ourselves and was beautiful

spa is nice but only ok (no sauna), the room service cesear salad was again ok but not amazing and they then

wifi could be better top floors

it's location, the room, the lobby area, wifi and staff were superb

bathroom mirror light was temperamental wifi was too slow

room service very prompt

wifi was super quick

laundry was a bit on the expensive side.

laundry done in one day waiting for me in my room

chairs in the breakfast room a very low - it is like sitting at the kids table for

the wifi was so weak when we arrived - maybe it was being repaired :(

the attached bar was also great value with friendly helpful staff

breakfast was fabulous

it was a shame to bar area wasn't very atmospheric in the evening

no swim pool!

the wifi was a bit wobbly on a couple of occasions.

we chose the pre pay breakfast option and it

not an issue for us with no suitcase and only a short walk for the hotel but if we had luggage or kids in tow

wifi was very good

kids loved the small rooftop pool, which is open until 8 pm

5) the wifi was free with great speed and connectivity

pool : small but refreshing

no laundry service

wifi connection could have been better.

- cleanliness - staff were very helpful and polite - strong, reliable wifi

wifi wasn't good and didn't work in our room.

- no minibar/fridge - wifi login required each time you connect the device

it lacks some of the amenities found in larger hotels such as laundry or room service.

we stained here during winter and the bar where breakfast was prepared was a little too cold

dining (including rooftop bar with lovely views), fresh towels and bed made every day, free wifi and tv in room

the roof top bar is another world right across from the cathedral

minutes walk from the giralda tower which could be viewed from the rooftop bar and restaurant

decor was stunning, we stayed in the room with the plunge pool, it was like having our own little apartment

the only small criticism was that the pool wasn t heated.

coming back for a dip in the pool and a siesta was such a treat

breakfast was delicious and anytime we needed room service it was there in minutes

bigger pool:)

note, laundry is a 24 hour turn around

we had some laundry sent out and were satisfied with it, but it was quite pricey (the convenience was worth it

they also help us to get something to laundry in record time

food: room service and breakfast could be improved.

excellent location and lovely building. cleaning and room service was very good.

laundry washing was costly

the night out, then it was the street cleaners in the early hours of the morning followed by the laundry truck

they also don't lend out irons instead you have to pay for a laundry service

a single iron (for ironing shirts) is provided at all in the entire hotel but guests have to use laundry

did not eat any meals there but the rooftop bar is fantastic

no laundry, but fortunately dry cleaners within walking distance.

plus hotel arranged for same day laundry

and massive bed, the marble bathroom, the charming location on a bustling cul-de-sac, the amazing breakfast,

i loved the reading room with its cozy leather sofas and the fireplace, it was the perfect place to relax after

great breakfast

wifi is free, but

rooftop bar area

the hotel has a rooftop bar with a view of the cathedral and the bell tower

room with a loft was great, kids loved it

truly pet friendly for those with a furry friend

the pool deck area was casual, fun for the kids and nice to have on a hot day

and the absolute best bit about this hotel - the incredible rooftop bar and pool overlooking the cathedral

works going on at the hotel and no one made us aware prior or whilst we were staying, ordered room service and

perfect for kids with a larger room and extra bed and a cot

ladies, the men rather neutral, even after 10 days nobody knew a nobody) and in the breakfast room service

euros for breakfast seemed a bit too high overall the rooms were very clean but some extra attention to

maybe a few more bar staff

nice swimming pool on the rooftop and great interior design of the room!

issues with wifi and staffing levels on bar/ pool area

pool didn't really accommodate lively children as people were getting splashed that were sat nearby

, very close to cathedral and alcazar and room was over two floors so great for family with kids

because it is close to the city center, it can get loudy ouside. wifi is sometimes weak.

every guest sharing room, requiring separate email verifications individually (including for the kids

wifi was weak and the walls seemed very thin as we could hear people entering the lobby all night

mattress was super comfy, wifi was very good, shower was brilliant. location was superb.

total lack of them, roof top terrace bar was nice ,but staff again,,,20 min waiting to be served,laundry is

close to the cathedral and alcazar and many restaurants and bars

all interactions with staff, reception, breakfast , room service.

a bit of music on the roof terrace bar would have made it a bit more atmospheric

great location, ok breakfast wifi good