prestine hotel, but laundry service was super over priced.

iron in room nor available for use (there is a laundry/ironing service for a charge), hairdryer in bathroom not

wonderful pool which was even open in oktober. great staff, great breakfast, top service!!

pet friendly but really not

have the wifi code inside the room

the staff; the rooms; the pool and bar area

friendly staff, very clean and spacious room, good breakfast

rooftop bar is great especially at sunset--wind blowing on my cheeks, drinks on my hand from their wide

the rooftop bar and pool area is an added bonus

the staff; the rooms; the pool and bar area

conveniently located to shops, restaurants, grocery stores, public laundry, metro and old town with it s

esp staff and room service, cleaning

it is very spacious, very clean, the gym is not too big but nice and nice choices of food at breakfast

large room, nice balcony, fast wifi, firm bed

they offered a room service menu but this is supplied by an outside agency in the hotels name

a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service and laundry service

also laundry trollies being dragged in and out of hotel very noisey in the morning

kitchen facilities mainly but no sharp/chopping knives bright external lights outside bedroom

the pool opening hours and the room service

we also used the gym - great size for a

snacks and room service on offer was limited and having been told snacks were served from 7pm i d been

food choices for room service and dining area not varied enough.

was great- location close to sites but far enough 4 quiet neighborhood with groceries bar

there was coffee in the room and the wifi was decent

wifi service was slow and not very realiable

you wanted a drink or something to eat , forget it as the bar and restaurant were shut between 4-8pm

wifi seems very slow

room service is until 16h

we were sorry we did not have time to enjoy the lovely swimming pool and decided not to have breakfast as we

the breakfast, the swimming pool, the emplacement

self service laundry in adjoining street

laundry service reliable

so the wifi must be relied on for streaming news channels

wifi was sporadic at times.

the hotel has a lovely pool and gym with private car parking

youths collected there and were very noisy and also the laundry was taken out in large trolleys which was noisy

they even did my laundry

everything was super clean and everyday the room service was doing cleaning magic tidying up the place

no cofre or tea facilities in the too as room service was closed after 23:00

to help, the rooms where spacious clean and beds were very comfortable, i enjoyed using the gym and jacuzzi,

it is modern, spacious, clean and it has everything you could possibly need, spa, gym, a sky line terrace with

the gym has treadmills, cycling bikes but lacks barbells/dumbbells if you want to do more weight or

use of the spa should be included in the price instead of being an extra 18 euro per person per hour, and that

the wifi speed was nice and the gym was perfect

we hadn't booked breakfast, and when we arrived we were invited to upgrade to include this at a reduced rate

the rooftop pool is small but better than no pool :d

the hotel terrace bar was fantastic

wifi works very well too

the roof top bar and pool was fantastic

the rooftop bar is supernice, staff is fantastic, the room was unbelievably clean, great bed, towels, pillow

it must have accidentally got picked up with washing and it was a bank holiday when i left so the laundry company

laundry came back very fragranced -- i had to wash it again at my next accommodation

the roof top bar is awesome

pool was closed at 1700hrs, which i felt was unnecessary as hardly anyone was using the rooftop bar

location , large rooms, lovely breakfast and stunning roof top bar

we had comfy beds and the breakfast was plentiful

they were very pet friendly & little touches like a dog bed, bowl and treats were a nice touch

superb location, very clean and comfy, loads of stuff provided free, great breakfast on a balcony

maybe the organisation at the breakfast room in busy time.

wifi should be improved, sometimes the signal disappeared

one more thing, we had an espresso machine in the room with free capsules and the mini bar was complementary

lots of little touches- robes for the shower, free mini bar stocked daily, complimentary cava, and detailed

the perfect location the free mini bar (soft drinks) the lovely staff

wifi not easy to use and my security checker felt it was not sufficiently secure

little extras .. bottle of cava delivered .. free mini bar and very accommodating staff!!

and pleasant to talk to room was large, with lots of shelves and hangers, a good desk, strong wifi, a big bed

very good breakfast and the place to serve it is like in the kitchen at home

central position, in room facilities, cleanness, pet friendly, staff, great value for money

water machine so you could fill up water bottles/ability to buy water (outside of room service)

the restaurants were already closed but he got me some fresh fruit from the kitchen

rooms could do with an iron and ironing board, we are travelling for two weeks and the laundry service is

was great having a laundry but the hours were only during the day

great pool, pillows for good nights sleep

us good tips for restaurants, helped us make reservations and bought a new set of chess for our kids as theirs

pool bar area could open a little earlier and be stocked a little better

breakfast, no gym, expensive

were in the middle of a heat wave), the minibar was complimentary and they acommodated a late check out so we

experienced a little street noise; lingering sewer smell in the elevator shaft; wifi kept

by the way, free mini bar drinks are also provided

we ate at the restaurant next to the hotel and ordered room service and the food was fantastic

was a laundry service that was much needed at the time

perhaps kids jumping uncontrollably in the pool - there should be adult hours in the pool.

no spa facilities that we could see

no spa and bar opening times

room service was fast and friendly too - we got room service on the first night after we landed

smoking section of the bar next to the entrance

and while the pool was great, the bar being on the ground floor means that in busier periods it might be worth

of furniture and fittings pleasant and helpful staff ease of parking pool was very welcome in 43o heat will

the bar closes too early, after you dinner you can't sit down for a last drink

beautiful and clean rooms, friendly staff, great pool on the roof.

lavendaria to do laundry was very near

they helped us find a laundry place and it worked out well

a lavanderia around the corner if you need laundry done for 6 euros

is no room service or a restaurant in the hotel if you decide to stay in

top pool was more of a small spa

additionally, the laundry service we requested was unavailable

i was informed on laundry services however it wasn t available on that day

breakfast had lots of choices, wifi worked well and staff were friendly and helpful

pool would have been a nice option.

great breakfast. staff is sharp and quick. great location. cost and benefit was excellent.

breakfast was also included and the offerings were plentiful

hotel, centrally located, excellent rooftop bar and pool area, exceptionally good breakfast, and very professional

would have liked the bar to be available until later

the breakfast is excellent and beautiful and the waiter sergio is the best

our stay, had the tranquil pool area to ourselves most days, breakfast was joyful, the fresh orange juice was

wifi, good speed for movies without problem

bar under renovation

wifi is bad, this needs to be adressed.

we were on the 4th floor and the wifi signal was weak.

sometimes the breakfast bar wasn't well stocked.

laundry services were reasonably priced and quick

laundry done by the load rather than piece by piece

they have a laundry service which was only 15 euros for a

was perfect-- just have to keep in mind the spanish siesta hours and room service / kitchens will be closed

good wifi signal in the room

more choice for having a smaller breakfast, perhaps food offering could also be better

loved the breakfast and the location of the hotel is perfect.

don't forget to make use of the swimming pool upstairs

comfortable, friendly and the rooftop pool is a blessed relief from the heat.

roof top terrace with pool was great, but a bar would have been good

we had a lovely breakfast on the property

great breakfast and very attentive staff

location and we did our laundry service with the hotel staff and the efficiency is high and on time

location next to laundry room

would prefer laundry/towels etc to be replaced daily.

it was all good. the mini bar in the room, and room service were tooooo tempting!

it was a superior room as no bathrobes, minimal toiletries, no hotel information or tv guide or room service

the answer about early check in was not friendly

everything

wifi was spotty in our room.

staff very accommodating and early check in as the room was ready, luggage hold option available

cility, location, staff & wifi) was great

open kitchen offers tea, coffee, snacks all the time

not having a kitchen, but that's the way hotel is..everything else is fantastic

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

good wifi excellent location only a few minute walk to the alcazar and

perfect location, very clean hotel, good wifi, very helpful staff

staff were helpful and friendly, communication prior to trip excellent, breakfast amazing!

lovely breakfast with plenty of choice

the breakfast was superb; we got the smoked salmon every morning with croissant, and it was quite a

the wifi was a bit wobbly on a couple of occasions.

breakfast was fabulous

laundry favor right around the corner

great location, comfortable bed, spa shower, friendly staff and very good price

super friendly staff. very welcoming, also to our young kids. location is very central.

this place was great for our two young kids (4 & 2) and us

wifi is strong 24/hour

the quality of wifi was good, which was important for me as i was in a business trip

kids enjoyed the swimming pool on the roof

clean, good location, very helpful and friendly staff. good wifi.

kettle in the room would have been nice - but there is a self service cafe bar open after breakfast

the roof top pool, we used it daily and it felt like our own private terrace as it was so quiet

location, friendly and helpful staff, good wifi connection, tasty breakfast, small but cosy pool

i hear some machine noise like doing laundry in my room and have the hotel staff to check

quick and efficient laundry service

i didn't eat in the restaurant breakfast room service was great no

i had the windows open and you can her music and kids laughing

late check out

the room service meal was good, tasty and helpful after travelling all day

the staff was good in bringing us something for the top bunk for the kids

i used the room service for a meal on two occasions and it was excellent

pet friendly location

- location of the hotel - fast wifi

eleanor gave special service in locating an item of clothing sent to the laundry in error

attractions -staff are very service minded and helpful all over the place -roomservice and laundry service high

central location, very comfortable bed, great rooftop pool and lookout, gym facilities and helpful staff

hotel - stunning foyer and bar area

(cava at reception and in the heated pool didn't hurt either

lot to be desired; it needs a lick of paint, more water, the terrace needed swept of leaves, the laundry basket

the room service is impeccable

building work meant the pool was closed and construction noise during the day.

pool area on the terrace is the best place to refresh from the afternoon high temperature and have

lovely staff, restaurant, pool.

there was a laundry facility just down the street which was convenient

the rooftop pool was superb after a day exploring the gorgeous city

smell in the bathroom shower area. pool was tiny and very very cold.

there is an amazing rooftop bar with views over the seville skyline and the cathedral

a wonderful hotel in a fantastic location. staff were friendly and breakfast was delicious.

no bar or cafe

wifi was good, location in the city center is perfect

the bed was comfortable and the air conditioning was excellent. good continuous wifi reception.

a restaurant or breakfast room but the receptionist gave us a very good tip on a nearby tapas bar where we could

a kettle and mini bar in the room would have been good.

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

very enoying the hotel charged me 350 for my laundry (

hotel was fantastic! spacious room, great staff, lovely breakfast, perfect location!!

no one told us the times of breakfast, wifi code, logistics of booking the spa etc

pillow too hard, wifi connection too slow

staff provided good recommendations for dinner and laundry

room service also kept reopening it

the staff was very friendly and helpful and their restaurant and bar recommendations were top notch

room service wasn t available for some reason as seemed to be outsourced and the kitchen/place

only con was lack of wifi in room

the rooftop with a plunge pool

a la carte breakfast was delicious to have

the service in the restaurant for breakfast and bar could have been better.

was amazing, location, welcoming, clean, modern, breakfast and the staff so nice

swimming pool is really small and the rooftop bar was very nice but nobody was there

location, food and room service

the rooftop bar offered amazing view

lovely rooms and the roof top bar excellent

the wifi was decent

wifi is free, but

very noisy room throughout the night from the street.....emptying bins,hotel laundry etc

not the end of the world and reception we re happy to allow us to order coffee through room service

wifi in our room didn't work which was a shame

room smelly no wifi and ac not working

only poor wifi in rooms, but wifi on hotel

the night out, then it was the street cleaners in the early hours of the morning followed by the laundry truck

a single iron (for ironing shirts) is provided at all in the entire hotel but guests have to use laundry

they also don't lend out irons instead you have to pay for a laundry service

laundry washing was costly

location, history, terrace with pool was amazing

so our room was on the ground floor, so very noisy early mornings as people with suitcases and laundry carts

wifi was very weak and not getting connected at all

weak wifi signal inside the bedroom

us a coffee late at night veciase the maid had forgotten to leave new coffee in our room and no bar was open

the wifi wasn't working, as well as the safety box

staff said cleaner thought it was laundry but nobfirns filled in although we re on a halo bag

it would also be better if the hotel bar was staffed or if there was a way to call for drinks orders

my fiance proposed on the terrance bar because it was just the perfect place

only downside was the wifi was out of service our entire stay and the phone signal strength in the building is

the swimming pool was just the right size and the roof top had outstanding views

room was a little small, laundry service was quite slow

i could hear kids screaming and cutlery rattling during most hours of the day

there is a popular bar not far from the entrance to the hotel which, at busy times, you can hear when the front

the other issue is that wifi doesnt reach the pool deck

the hotel arranged their spa company to do it

because it is close to the city center, it can get loudy ouside. wifi is sometimes weak.

wifi needs extended

every guest sharing room, requiring separate email verifications individually (including for the kids

slow wifi

, very close to cathedral and alcazar and room was over two floors so great for family with kids

it lacks some of the amenities found in larger hotels such as laundry or room service.

we stained here during winter and the bar where breakfast was prepared was a little too cold

wifi is not working our room & the bed is not silent for love

dining (including rooftop bar with lovely views), fresh towels and bed made every day, free wifi and tv in room

i had no difficulty with wifi either in the lobby or my room

laundry

after 10am several products on the breakfast buffet are not available

very well positioned location and a beautiful building with a great restaurant, bar and cafe attached

the breakfast was good

coffee / tea facilities in room, no mini bar

wifi didn't always work

are so friendly and helpful, they offered us a free luggage storage till the time of our check in wifi coverage

wifi was a little weak but survived

previous guest's wifi slip found at side of bed

wifi wasn t good

they also help us to get something to laundry in record time

note, laundry is a 24 hour turn around

we had some laundry sent out and were satisfied with it, but it was quite pricey (the convenience was worth it

nice room service incl

ideal location near main tourist area with excellent wifi and aircon

reception area is a bit small and quiet but there is a well stocked bar in it

a free welcome drink for two in one of the nicest bars in sevilla, just by the cathedral

pet friendly is often not possible at higher end stays so it was nice that my fur child was

free drink at bar near the cathedral

free drink, but would have been our preference to just get a glass of wine or beer from the hotel bar rather

total lack of them, roof top terrace bar was nice ,but staff again,,,20 min waiting to be served,laundry is

30pm (not just alcohol, any drink) all of the services advertised (beauty treatments, room service) appeared to

a bit of music on the roof terrace bar would have made it a bit more atmospheric

location is excellent. staff is exceptional. pool is great. rooms are beautiful.

loved the rooftop bar at sunset

laundry was a bit on the expensive side.

laundry done in one day waiting for me in my room

wish they offered coffee in lobby without having to order it from room

the attached bar was also great value with friendly helpful staff

chairs in the breakfast room a very low - it is like sitting at the kids table for

wifi access was not available on the roof terrace, had to keep going back to room to check work

roof top pool was excellent with a bar for drinks which was quiet as september but perfect for us and hotel

great location and facilities - food top pool and bar were great

having to create an account to use the wifi.

and the absolute best bit about this hotel - the incredible rooftop bar and pool overlooking the cathedral

they have a good room service in case you are too tired to go outside for food

arrived early to this hotel and the staff allowed us to do an early check in

the hotel bar closes early about 10pm

expecting a mini bar but nothing inside it the intercom telephone was not working at all to call room service

the room service was professional

was that, despite advertising it on several platforms, the hotel does not offer self-service laundry which was

the laundry is a nice convenience while on a long trip

short walk to cathedral, el monesterio heladeria, laundry, rosina s balcony and alcazar

like where to do laundry, where to get local sim card,

the laundry services were not available as advertised.

out to explore the city and came back late evening only to be checking into a room with dirty laundry still

we had no wifi for one day

easy to park around, food shops nearby, not far from the city center, gym 24h, good cleaning

comfortable big beds, super mercado beside it and it has a mini gym. it's quiet

the gym cannot be called a gym

overall comfortable room and very nice hotel especially in summer with great gardens and pool

location with a stunning garden and pool

hotel was an extraordinary find, a beautiful old building with gardens and pool area, tucked away into one of

we enjoyed swimming in the pool and quick steams after

marvelous room and decor everywhere with a gorgeous pool

the washing machine placed on the top floor, and no laundry detergent

laundry machine is also available at the top floor of the building should you need to laundry your

laundry

nice to not have to use a key, laundry available, good location

location. modern facilities. everything you need was on the room. complementary laundry.

we stayed with our two small kids (6 and 4 y

we stayed with our two small kids (6 and 4 y

no pool

wifi connection was really poor, i think it was due to our room location

generally comfortable, although the sofa bed didn't look very comfy (good enough for the kids)

location. near the shopping center and8 laundry mat.

beds had good quality linen and were very comfortable with very good air con and wifi

wifi hopeless, off, on off on , couldn t send emails lift only worked to 1 st floor, then had to

stayed here last year. great location. a good clean room ac and wifi. good value.

wifi strong

laundry service was quick and efficient

i asked for an emergency laundry service and they duly provided it

some sort of delivery or laundry

he solved our issue on laundry later on, but for a tremendous price

the staff was not very accommodating and we were charged 80 for basically a load of laundry

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

fountain to the sunbathing on the rooftop to the intimate guitar concert over drinks in the bar to the farewell

to covid, bar and breakfast room were not being utilised

bar was too quiet for us to use but no biggie as the place is full of

was no wifi connection in our room ( #3) during our stay

pet friendly (some hotels i saw u need to request, this was guaranteed which we fb was a deal

we were granted late check out upon request

bed or bowl offered even though hotel is pet friendly

however it seemed like the maintenance staff had misunderstood my request and charged me for laundry 80 euros

we were told irons were no longer available and that we could use the laundry service

laundry service very expensive, no facility to hand washing on balcony

a bit far from the city center and expensive laundry service

on the third day of my stay, the hotel staff took my pyjamas along with the bed linens to the laundry

for instance, they delayed return of our laundry clothes so much, and kept making false promises, that eventually

they supported our request of early check in

no issues at all and had a gym, parking and all the usual amenities one would expect but is a little further

has a spa onsite

only 'limited' wifi